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    Construction Plumbing

    3.7 (6 reviews)

    Services - Construction Plumbing

    Plumbing inspection

    Water heater installation

    Water heater repair

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    11 years ago

    Worst plumbing company I have ever worked with! Shoddy work, blames the customer. HORRIBLE!

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    Anacapa Plumbing

    Anacapa Plumbing

    (172 reviews)

    Anacapa Plumbing was excellent. They responded quickly, offered a fair price, and finished the job…read moreahead of schedule. Communication was clear throughout. Sharin came the next day to provide the estimate, and his trenching crew arrived early after confirming that timing with me. The plumbers, Torin and Nate, completed the work on time. I am completely satisfied. Dave

    I hired Anacapa Plumbing for a residential plumbing project at my property, and unfortunately my…read moreexperience was very disappointing in the areas of management, scheduling, communication, and billing. To start, the work was scheduled to begin on a Monday between 8:00 and 10:00 a.m. I already was not thrilled with such a large arrival window, but I accepted it. What was not acceptable was that no one showed up and no one called. I rearranged my morning and ended up being late to my own job for no reason. There were also repeated communication failures during the project. At one point, I was told the water would be shut off on a Monday, so I had my renters make plans to be away so they would not be inconvenienced by having no water. Monday came and went, and the water was never shut off. Apparently their plans had changed, but no one communicated that to us. When they finally did shut the water off, it was handled in a way that created a completely unnecessary burden. On one occasion, the guest house was without water all day and overnight. On a different day, the main house was also without water all day and overnight. In my opinion, this was avoidable. I had already run the main line to both houses. They only needed to run piping from those lines to the water heaters. That work should have been staged so everything else was prepped first, with the final tie-ins done once the glue had cured, keeping the water interruption to maybe an hour or two. Instead, two families were significantly inconvenienced, and the attitude I got was that this was standard and no big deal. Another issue was professionalism on site. One of the workers was loudly yelling and swearing in the crawlspace, including repeated profanity. This was not a vacant construction site. This is a home where people live. I was grateful my wife and kids were not around to hear it. After the plumbing work was completed, I finished enclosing the relocated washer and dryer area by framing, insulating, and drywalling the space. When I finally hooked up the machines and ran a load of laundry, the room flooded because water backed up and poured out of the in-wall washing machine drain. I called Anacapa Plumbing, and since this happened just a couple of days after they finished the job, I expected a prompt and professional response. I was told someone would come that afternoon. No one came. Then I was told they would send someone the next day. A plumber eventually came while I was at work, stayed about an hour, and left without any communication. Hours later, I still had no idea whether the problem had been fixed or whether it was safe to use the washing machine. I had to call and leave a message to find out. Later I was told it was okay to use, followed by a $270 bill for that visit. The billing was another major issue. The original estimate was around $15,000. The final bill came in at about $20,000, plus the additional $270. That is roughly a 25% increase with no meaningful communication, warning, or explanation during the job. In fairness, I did add a small amount to the scope by having them run about 25 feet of hot and cold PEX with two shutoff valves, but I do not believe that justifies an extra $5,000. For context, I am a General Contractor and have been for 18 years. I often try out subcontractors on my own properties before using them on residential client projects. Anacapa Plumbing was one of several companies recommended to me locally. Based on this experience, I would not use them again, and I would not recommend them to others. P.S. Thorn was nice and a good worker.

    George The Rooterman Plumbing - Mitchell, Bob and Allen

    George The Rooterman Plumbing

    (27 reviews)

    We setup an appointment for the following week when we could be home. Plumber came on time to…read moreinstall a new reverse osmosis water filter system under the sink with a line to the refrigerator for ice maker and cold water. Was able to work through some tight areas and resolve some installation issues navigating around cabinets and shelves. New 1/4" copper line to refrigerator runs under the house with a shutoff valve. Cleaned up afterward. New filter works great and we're happy to taste better filtered water now. Price was fixed and no extra charges. We are very happy with their work.

    This company came and flushed my pipes. Since the day they came there has been a smell coming from…read morethe bathroom. We got a new toilet and cleaned every drain possible trying to solve the problem ourselves, but nothing has seemed to fix it. When I called the company I believe I spoke with Bob who was extremely rude from the moment he answered the phone. He repeatedly denied the smell being caused by the flushing even though that's exactly when it started and told me I might have a case if I called them immediately after. Only I wasn't looking to make a case or have them come fix it for free, I was willing to pay and was looking to hire them to come fix the smell. Bob was repeatedly rude and insisted that they can't fix a smell, to which I explained that there's obviously something causing the smell that needs to be fixed. His response was just to be even more unprofessional and rude. Now I called another plumber who said it would be no problem to diagnose based on the smell and that's basically what they do every day. So in summary nothing Bob told me was accurate and he couldn't have been more rude for the entire conversation. This business is just a massive fail all around, horrible service, horrible customer communication. Honestly surprised they're still in business. Call one of the many other plumbers in the area if you don't want to give money to terrible people.

    Construction Plumbing - plumbing - Updated May 2026

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