Stay Away from Mattress Firm....Purchased a Beautyrest "black beauty" and although the store has a…read more120 day return policy we noticed the mattress sagging badly at 6 months. Store was no help, referred us to Mattress Firm parent who denied anything was wrong and failed to either replace or refund so now we have a $4,000.00 useless mattress.

Should have checked reviews for both Mattress Firm and Beautyrest. Stay away from both. They…read moreoffer a 120 day return but it wasn't until 6 months the mattress started to sag (badly) and both the store and their parent refuse to replace the mattress. I'm now stuck with. $4,000 useless mattress.

ALways a great experience at CT Mattress. Have bought mattresses there before and wouldn't go…read moreanywhere else. They happily return if a mattress doesn't work for you as well.

One of the best shopping experiences of all time. Caroline was wonderful. Such a great listener and…read morewonderful approach. So very knowledgeable. And most of all patient. I highly recommend.

My review is for Jessie and James that came to pick up a recliner from my parents due to it just…read moredidn't work out for them. Jessie and James could not have been more kind, friendly, helpful and went above and beyond with the return of the recliner. I'm (daughter) visiting from out of state and these two men were fantastic and my parents too very pleased with the service they provided for them today! Thanks again Jessie and James! :)

My fiancé and I visited Relax the Back today with no appointment needed. We were looking at the…read moreHuman Touch Super Novo and the OCHA M.8 chairs. Doug helped us immediately (I had called earlier so he remembered me from the call). He put us in both chairs to try out. I started with the NOVO first and then tried the M.8. Doug allowed me to try out another massage feature on the M.8 (so three massages total). While we were testing the chairs, he told us all about himself, the company, the massage chairs, and the massage chair companies. Doug clearly loves what he does and is extremely knowledgeable. He was not pushy whatsoever and he actually told us to come in next week to try out the chairs again before we decide on a chair. Seriously, this is the best customer service I've had in years (if ever). We will be back next week to try out the chairs but opposite of how we did it this time (just to really get to know each chair and their functions). We have done a ton of research on both massage chairs so we know that no matter what we end up choosing, it will be a great choice. Side note/tip: if you are looking at Relax the Back in Greenwich, they only carry to M.8. Take the extra time to drive up to West Hartford and compare it to the Super NOVO. The showroom may be small but it's always good to try out the chairs before making a big purchase.

Smart helpful advice from Ryan who gave me my desired options, clearly from a good selection for…read moregreat value! He was able to look up my last 10 yrs of purchase and. Arrow down what o have liked for which family member. And Ryan stays on the purchase experience all the way down the line. Go her go here go here

Went to this store with my mom to replace a twin mattress which is used for guests. Jim was very…read morekind patient and knowledgeable. I highly recommend this store. We were in and out of there in about an hour. Delivery is usually next day or two days from time of purchase. Thank you,Jim. Five stars!

I appreciate the personal attention and the old school approach to customer service…read more Glad to shop a locally owned business. There are great finds. I love the marque sign, too.

I have been doing business with All Sleep in Windham, CT for about 4-5 months. They sell high end…read moresleep products and their customer service is excellent. I highly recommend this business

Sarah helped us and she was amazing. No pressure, super helpful and professional. We went back…read moretwice and she stayed late, sent email info, researched our questions. She totally went above and beyond. Tom handled the delivery. It was quicker than expected. The delivery guys were wonderful. Overall an excellent experience. The mattresses here are higher quality than you will find at a big box store for basically the same price if not less. Highly recommended.

I'm so glad I went to Yankee Mattress in Northampton to purchase our beds. Tom is knowledgeable and…read morewas very helpful to me while trying to choose the right mattresses for myself and my son. I ended up ordering two full size sets.  They were crafted and delivered within the promised time frame. The delivery team set our beds up quickly and precisely. They were very professional and polite (Thank you).  You can tell the mattresses are hand made with care, they are perfect, like sleeping on a cloud. We love our new mattresses!  Everyone from beginning to end was awesome and the fact that the mattresses are locally crafted here in Massachusetts is the icing on the cake.  Thank you for the great experience Yankee Mattress! I will definitely recommend you to everybody I know.

Top notch customer service is what I appreciate the most. Great experience buying our new…read moremattresses.

So happy with the service here. I actually went in thinking it was the other big company but prices…read morewere way better here. They also had 0% financing available which was a huge win. Also they had a large variety of furniture online they I was able to order as well. Ended up getting a nice mattress for my kid as well

GREAT experience. From the first phone call - through delivery - FAST - EASY - GREAT PRICE -…read moreREALLY HAPPY. Felt good to do business with a long time Connecticut business. Keep up the good work...... and THANK YOU.

Great service from the beginning to delivery! When you stop into Bedding Barn ask for Paul. He was…read moresuper helpful, patient and understanding of our needs. Always providing excellent customer service. We'll be back to purchase more mattresses for other bedrooms.

I would very highly recommend purchasing your next mattress and pillows here! The staff are…read moreincredibly helpful and willing to take the time to help you find whatever you need. We were in and out of the store in under an hour and had purchased a new mattress at an excellent price! The man who worked with us, Mubashar, was friendly and knowledgeable, with a great sense of humor. He carefully listened to our wants and needs, guiding us to our new mattress quickly. I would also recommend requesting to work with him. I will absolutely go back here without hesitation if/when I need another mattress or new bedding materials

I highly recommend Mattress Plus in Old Saybrook. Their Sales Manager, Frank, was knowledgeable and…read moregreat to work with. Will definitely return when it's time to replace another mattress.