Jose helped me from the moment I walked in the door to selecting the right carpet, setting up an…read moreinperson visit for measurements and seeing Alejandro through the process of install. We are satisfied customers! They are now starting the process to come to my home for flooring and carpeting in my home. Thank you Pastor Suzanne

"Gimme three steps, gimme three steps, mister Gimme three…read moresteps towards the door?" (Lynyrd Skynyrd) After we had our hardwood floors and steps sanded and refinished, we decided to pretty up those steps with a carpet runner, which explains why we visited Galaxy Discount Carpet Store today. That decision ended up being a FIVE STAR experience. Their two floor showroom is just incredible! Sample boards, rolls stacked on the floor in rows, area rugs hanging from the ceiling, gorgeous stuff everywhere. We met with Charlie and explained to him what we were looking for. He said that staircase runners can either be pre-manufactured in big rolls, or custom cut from carpeting meant for rooms. We knew we wanted a runner in some shade of gray to complement our wall color, and decided on a carpet runner to be cut from a big grayish roll and then finished with black binding along the edges, to complement the black stair rail and contrast with the white stair risers. It was installed 72 hours later, and that was pretty amazing in it's own right. Communication with Galaxy was great. Charlie was a dream to work with, the installers called us the day before install to confirm the date and time window, and the van with two workers arrived as scheduled mid-afternoon and did a neat professional job on the install. Charlie's price was $140 less than one we had from a flooring company out in our neck of the woods, and the carpet quality was better at Galaxy. Everything went well, and the stairs look great!

I love coming here. Even though today we didn't find what we were looking for today, I still got to…read morepick around to summer ideas . Its not design for the younger crowd. Big variety of items and themes for our home. Its not expensive and the lines to check out are pretty long most of the time but they manage to move it quickly. Pretty organized.

We went on a Friday about an hour after opening. After looking around for quite awhile, I had only…read more1 item to purchase. The line to pay was ridiculous! I put the item back, and as I walked past the registers, there were only 3 open. Whyyyy?!? It's always an issue this time of the year.

Ive heard about this place through my coworkers, We were in the area so why not stop and check it…read moreout for ourselves. I loved it, so many things from around the world were amazing. We got a few things to take home , sweets and delicious. I loved the theme idea baking areas. I wish I have a bigger kitchen to fit all of this.

This is the brighter, airier ghosts of Pier 1 and Bed and Bath, plus a hint of Coldwater Creek,…read morethis is a fun spot to poke around! Furnishings and furniture, table top linens and kitchen gadget, it's practical but fun spot to dream. The beaded table runners catch your eye along with seasonal decor items (and the inevitable clearance sales). I know no better spot to find a variety of Torani syrups, on site, conventional or sugar-free alike. Lavender lemonade, apple tea, cookie-flavored lattes, yum! Coffee samples also greet you at the door alongside the pleasant enough staff. There are member discount sales and you can pre-order online items for pickup. This location is an engrossing spot, presently the only spot with Buy Buy Baby gone.

McBride just replaced our upstairs carpet and they did a fabulous job. We are so glad that we chose…read morethem after getting quotes from several other national companies. McBride's prices were within the same range as their competitors and the quality of their product is way better. Installation was exactly as described (1 and a half days). The carpet installers arrived on time, ended when they told us they would, and cleaned up after themselves. They also accept credit card payment. We are thrilled with the new carpet, and will use their company again for future flooring needs.

Excellent excellent excellent customer service! We used…read morethem a while back to put carpet over the stairs of our house, they did a very nice job. It's been 5 years, the carpet still fits nice and tight, no lose threats on the ends n edges. Recently we went over again trying to buy 2 custom size rug, they have a very good selection in the back of the store , Scott helped us out. He is very knowledge of the stuff. Scott is such a nice person, he is not pushy, and very honest and thinks ways to help you save. We worked out a very reasonable price at the end for the 2 rug that we got. So overall, quality is their best! You can trust them 100% They are very serious of the stuff they sell and they want to make sure you are completely satisfied at the end. I'm very happy about my purchase and would definitly use them again.

Staff are very helpful and readily available . Wide variety of items and worth the hunt!read more

What a very nice antique store! Well organized with a lot of fantastic antiques at very reasonable…read moreprices! This is probably one of the better antique stores that we've found in CT. No junk sold here and I'd highly recommend if you enjoy going antiquing!!

I wish there were 10 stars. I first used Sullivan & Son 20 years ago, then six years ago and…read more yesterday, April 16th. Their years in this business has only gotten better from idea to completion. Now the entire house has been done by them and I couldn't be happier. Brendan sold me the right flooring to complement my other coverings and George, the installer, was phenomenal and worked by himself. Can't say enough about this business.

Based on web reviews, we trusted Sullivan & Son to guide us in replacing a damaged carpet section…read moreto match the existing carpet. However, the $800 estimate became a quote for a $3000 luxury brand carpet (Masland) that, when installed, was two sample-swatches lighter than the swatch from which we ordered; color varied from one part of the carpet to another depending on lighting; and it shows footprints when walked on. See photo. A color variance claim was denied by the manufacturer, based on comparing their roll to a scrap of the carpet they sent us rather than comparing to the swatch provided before ordering. None of these possible complications were explained to us in advance. The installation was excellent, though.

It's an amazing store, and I feel lucky to have it in this area. If you're looking for a very…read morespecific item, of course you may have to keep returning because it's hit or miss. The items are high-end, unusual, and often "just the thing" you need. The sales people are knowledgeable and very helpful with putting a room together with you. Sean works with you on the price when he can. I highly recommend this wonderful place.

I generally like this store. I've purchased some paintings, bookshelf, and some other odds and ends…read morehere in the past. All overpriced, of course, but also unique and charming. I love the idea of this place, but I do wish they'd be more reasonable with prices.

I was not greeted nor acknowledged upon entering the store. Whatever. Both employees walked by me…read moremultiple times and only said hello to individuals lighter than a BROWN PAPER BAG. What I find interesting is that I arrived in the store before any of the lighter skinned individuals, but received no such greeting or offer for help. Also seems to have no issue greeting people of south Asian descent so I don't believe it's entirely a brown issue. They don't like BLACK PEOPLE, don't come in here and waste your money! :) they'd rather lose sales than be decent people. UNFORTUNATE BUT TRUE. Sucks that you're letting your prejudice and pride get in the way of sales. Terrible experience and would give 0 stars if I could. totally racists or at the very least prejudice. I watched the older manager and his approach after ignoring me. there was an older white couple and a younger couple (that he already helped), a black woman and a Hispanic man (who had just come in). He watched for a second, walked past the younger two, the went over to the older white couple again. coincidence? I think not. I would say the service was terrible, but I can't rate what doesn't exist. I could've been a scout or procurement professional. oh well!

Yes. Wish I knew where they relocated to! There had a rug I absolutely loved but they were gone…read morebefore I returned to the mall

zero stars, bad business, horrible customer service, sorry dalene, just calling you out, fitting…read moresince you never returned my calls either! so, cheap, yesssss, it was a warehouse. shitty product, double yesssssss! should you stay away????? yesssssssssssssss serves us right for thinking a company stood behind their product, dalene obviously doesnt, so maybe you shouldnt STAND on theirs! (OMG, im so good with yelpuns!) history. wife went looking for a new floor several months ago. she did her due diligence going to ANY flooring store in connecticut and landed on a few options, this seemed to be the most appropriate. seeing that we were on a budget, went to try their warehouse in hartford. getting in isnt easy, you need to make an appointment, but so it is sometimes. mike met us out there a couple days later and answered our questions, pretty hands off, but available should we ask anything (should have asked do you stand by your shitty product!) found something we liked, biggest concern was keeping it under 3 a sqft and loaded up the minivan (they did help us bring it out to the loading dock) and we loaded up out 700$ of new flooring and brought it back to the house. we unloaded, let it acclimate and then off to install, and curse, and lots of cursing!! the product kept breaking with little effort, after 8 (EIGHT!) boxes worth of attempts, we figured out this wasnt going to work. either the product snapped with install, or it popped apart if we could get a line done. finally after DAYS of effort down the crapper we knew this wasnt going to work and we needed an alternative. let me also put this in writing, this is a warehouse, its final sale. silly us as we assumed it wasnt going to be broken from the go, so in this case, i would have expected some sort of consideration, maybe just take back the unopened product, sure we were going to eat the 8 boxes of broken attempts, but at least its something back for money basically left to burn on the front lawn. ultimately we went with costco, yep, they sell flooring. Life Pro Tip, if you pick it up, its way cheaper then shipping (about $2.50 a sqft). after getting their product, the LVT snapped as it should, and off we went, took about 4 days non stop to get it installed, but 3 months later, still looks fantastic and better yet, we realized it wasnt our ability, it was Dalenes inferior product. well, as you would expect, we tried for MONTHS to get ahold of the GM, no returned calls or emails. i gotta tell ya, shocking considering how 'great' they were with follow up before they got our money. I even went into the manchester store and spoke with brian, he assured me someone was going to give me a call, only fair and respectful (his words) well, 3 weeks later, im still waiting and since they dont care, i figured i would share with the fine viewers of the internet. still looking for a flooring company? try costco! I stand by my flooring review (ok, i did use it twice, but its clever!)

Just the perfect spot to get affordable padded carpet squares…read more For all of you with children or pets know the headache of spot cleaning and going through many rugs and carpetting due to pomegranate juice stains and marked territory.. I'm talking about my daughter here.. just what was she thinking is beyond me. Any trip to a Home Depot will leave you broke not to mention we should all try to support our local small businesses, as in what is left of them here in CT. Dalene Flooring Outlet Center has a great selection of tile, wood and carpet choices from basic to unique. Michael Leite was knowledgeable with a no fuss easy attitude. He was helpful without crowding me or trying to push a more expensive product over another. Offered a discount as I choose to purchase a padded carpet square to ease the hurt on my wallet without any haggeling or other sales gimmick which was much appreciated. You can't go wrong checking out this place if you are in need of decent flooring wether its for your businesses or residential and you want to stay cost concience. Located straigth off the Brainard Airport Road exit off 91

The gentleman who did our cleaning was courteous, mindful of our furniture and worked hard. Having…read moresaid this to be charged more than $2000 for 7 hours of work cleaning a bedroom, an office and a basement rug and some stairs is outrageous. I will not be doing this again.

From the owner: Located in Bristol, CT, we proudly serve both the commercial and residential markets throughout…read morecentral Connecticut. We offer high quality Carpet Cleaning, Upholstery Cleaning, Tile & Grout Cleaning and Odor Control Services. We are one of CT's very few IICRC Certified carpet cleaning firms, employing IICRC certified technicians. We are proud to hold the highest possible A+ rating with the Better Business Bureau. We are not a franchise! Fiber Clean has been family owned and operated since 1991. Our 7 step process includes: 1. Pre-inspect. 2. Vacuum dry soils using a Hepa-filtration vacuum. 3. Pre-spotting of individual spots and stains. 4. Pretreat entire carpet with a Traffic Lane Cleaner that loosens ground-in soils. 5. Agitate heavily soiled traffic areas to further loosen soils for removal. 6. Moving furnishings such as sofas, loveseats and chairs to clean underneath. 7. Powerful Truck-mounted "Steam Cleaning" with virtually no soapy residues left behind to cause rapid re-soiling.