Jose helped me from the moment I walked in the door to selecting the right carpet, setting up an…read moreinperson visit for measurements and seeing Alejandro through the process of install. We are satisfied customers! They are now starting the process to come to my home for flooring and carpeting in my home. Thank you Pastor Suzanne

"Gimme three steps, gimme three steps, mister Gimme three…read moresteps towards the door?" (Lynyrd Skynyrd) After we had our hardwood floors and steps sanded and refinished, we decided to pretty up those steps with a carpet runner, which explains why we visited Galaxy Discount Carpet Store today. That decision ended up being a FIVE STAR experience. Their two floor showroom is just incredible! Sample boards, rolls stacked on the floor in rows, area rugs hanging from the ceiling, gorgeous stuff everywhere. We met with Charlie and explained to him what we were looking for. He said that staircase runners can either be pre-manufactured in big rolls, or custom cut from carpeting meant for rooms. We knew we wanted a runner in some shade of gray to complement our wall color, and decided on a carpet runner to be cut from a big grayish roll and then finished with black binding along the edges, to complement the black stair rail and contrast with the white stair risers. It was installed 72 hours later, and that was pretty amazing in it's own right. Communication with Galaxy was great. Charlie was a dream to work with, the installers called us the day before install to confirm the date and time window, and the van with two workers arrived as scheduled mid-afternoon and did a neat professional job on the install. Charlie's price was $140 less than one we had from a flooring company out in our neck of the woods, and the carpet quality was better at Galaxy. Everything went well, and the stairs look great!

Leslie and her team do amazing work. We got carpet for our new master bedroom, wood composite for…read moreour bathroom floor and tile for the shower. The installer was top notch!

A wonderful job done. The installer', Greg worked very hard for two days. Very professional. He…read morepatiently explained the process. I want to thank Michael for hooking up the gas. I am very happy with the vinyl floor.

I would like to share my experience that I had with FloorsNow. I wanted to replace my carpet with a…read morehardwood floor in a 16 x 11 den. We chose a floor, and FloorsNow came out to measure. We were shocked to receive an estimate of $5,600. There were many extraneous charges. The biggest "add on" was for the cost of ripping up the sub-floor, which they said was particle board, and installing a new subfloor prior to installing the wood floor. My husband and I pulled the rug up and discovered a solid subfloor made of wood. When we eventually had other companies give us estimates, we were told that the subfloor was fine. We had the same quality hardwood (maple) floor installed for $3,000 less than the estimate provided by FloorsNow. Our new floor is beyond beautiful.

Josh was impressionable from the first telephone conversation. Professional, personable,…read moreknowledgeable. He even offered to let us take the floor sample home to ensure we knew the color was right in our house. Prices are comparable, service is great. The estimator and the installers - all were professional, polite, and knowledgeable. Highly recommend this company. Ask for Josh.

I had 3 rooms that failed installed by Lowe's in 2018. They…read moreonly give a 1 year install guarantee I did not want to go through the buoracacy of a big box store. I called Scott he explained he just had a knee Replacement and was hurting and would get it done for me. Next day Scott with 2 canes and his helper AJ came and Scott insisted he walk up 13 stairs To get the job done. I live In Simsbury a good drive away. I set him in a chair in the doorway and he gave AJ the plan In 2.5 hrs job was compleated and Scott 70 plus years old 2 canes with me in the front walked down 13 stairs to his truck. His company 45 years old AJ and Scott should get A Medal!!! Never seen more determination in a human in my life. He has a showroom in Hartford and does Everything in flooring you will Love Him Thanks for reading this I was compelled to Thank him any way I could.

From the owner: We're a family owned, full-service flooring company providing expert installation of all flooring…read moreapplications and quality customer service for your home or business for more than 3 decades. We also provide restretching and repair services.we remove carpet bubels and wrinkles. Please visit our showroom at Pro-Source, Murphy Rd., Hartford, CT, for a wide selection of residential and commercial flooring products. No job too big or too small!

David was wonderful to work with. He was so kind and really helped us to pick the best carpet for…read moreour needs and budget. With a pressing installation deadline (my due date), David and the entire team worked hard to get it installed early! Every person knew we wanted it "before baby" and always checked on us too!! We felt cared for and we absolutely love the carpet. It looks fantastic and I couldn't love it more if I tried.

I will be honest up front: This was my only experience hiring someone for flooring. We got quotes…read morefrom multiple places though, and ultimately went with Epstein based on local recommendations, how knowledgeable and friendly they were, and the fact that their price lined up with what I was expecting. One of the quotes we received was from a big box store, and I do not recommend. On top of taking forever to receive, their specialist told us they couldn't do something that Epstein said was absolutely no issue. The two men who came to do measurements for Epstein Brothers were clearly professionals to the point that this was second nature to them - bouncing ideas off of each other on the spot, keeping me in the loop with their suggestions, making sure anything I decided on was something that wouldn't need to be changed down the road (for example, making sure we weren't redoing the downstairs bathroom anytime soon before they custom cut vinyl planks around the existing vanity and toilet). The installer that showed up was incredibly professional, efficient, and even helped my husband move a heavier object to make room for the new carpeting. The salesperson who helped us decide which carpet and vinyl we were going with in the showroom was also incredibly helpful. Not a single person was pushy, and they were all honest and upfront with what was and wasn't a good idea. We will definitely be going to Epstein when we inevitably need to redo the kitchen and upstairs bathroom. They earned a customer for life out of me!

Never returned my request for a quote. Waited 3 days. Ended up doing business elsewhere.read more

My wife and I went with Dalene Flooring after having another tile company fall through by ghosting…read moreus completely. At Dalene, we worked with Anna who was amazing, making the process easy from start to finish. We were concerned because we needed the project done before January, however, they squeezed us in. Within 4 weeks of us going to the store we already had our tile installed and it looks amazing. We could not be more happy that we went with Dalene Flooring!

All fluff put aside the John Boyle name brand mentions experience, and top notch customer service…read more For this picky do-it yourself type I have always depended the crew and the mixing counter to field my questions and turn me to a smooth finish line. The cost is muted when you see you own finished product. When time hasn't been on my side, a reference or two can be obtained. However, don't shy away from even asking a pro-painter for a name and number while they're waiting for an order.

Great customer service!…read more I went to John Boyle on 6/4/25 to obtain a quart of paint for my dining room wall. We had an in wall A/C removed and needed to match the paint. I was able to scrape a small sample for a match. The staff was very helpful, in fact Sean carried my paint to my car ( it wasn't heavy but he was kind to carry it for me).

zero stars, bad business, horrible customer service, sorry dalene, just calling you out, fitting…read moresince you never returned my calls either! so, cheap, yesssss, it was a warehouse. shitty product, double yesssssss! should you stay away????? yesssssssssssssss serves us right for thinking a company stood behind their product, dalene obviously doesnt, so maybe you shouldnt STAND on theirs! (OMG, im so good with yelpuns!) history. wife went looking for a new floor several months ago. she did her due diligence going to ANY flooring store in connecticut and landed on a few options, this seemed to be the most appropriate. seeing that we were on a budget, went to try their warehouse in hartford. getting in isnt easy, you need to make an appointment, but so it is sometimes. mike met us out there a couple days later and answered our questions, pretty hands off, but available should we ask anything (should have asked do you stand by your shitty product!) found something we liked, biggest concern was keeping it under 3 a sqft and loaded up the minivan (they did help us bring it out to the loading dock) and we loaded up out 700$ of new flooring and brought it back to the house. we unloaded, let it acclimate and then off to install, and curse, and lots of cursing!! the product kept breaking with little effort, after 8 (EIGHT!) boxes worth of attempts, we figured out this wasnt going to work. either the product snapped with install, or it popped apart if we could get a line done. finally after DAYS of effort down the crapper we knew this wasnt going to work and we needed an alternative. let me also put this in writing, this is a warehouse, its final sale. silly us as we assumed it wasnt going to be broken from the go, so in this case, i would have expected some sort of consideration, maybe just take back the unopened product, sure we were going to eat the 8 boxes of broken attempts, but at least its something back for money basically left to burn on the front lawn. ultimately we went with costco, yep, they sell flooring. Life Pro Tip, if you pick it up, its way cheaper then shipping (about $2.50 a sqft). after getting their product, the LVT snapped as it should, and off we went, took about 4 days non stop to get it installed, but 3 months later, still looks fantastic and better yet, we realized it wasnt our ability, it was Dalenes inferior product. well, as you would expect, we tried for MONTHS to get ahold of the GM, no returned calls or emails. i gotta tell ya, shocking considering how 'great' they were with follow up before they got our money. I even went into the manchester store and spoke with brian, he assured me someone was going to give me a call, only fair and respectful (his words) well, 3 weeks later, im still waiting and since they dont care, i figured i would share with the fine viewers of the internet. still looking for a flooring company? try costco! I stand by my flooring review (ok, i did use it twice, but its clever!)

Just the perfect spot to get affordable padded carpet squares…read more For all of you with children or pets know the headache of spot cleaning and going through many rugs and carpetting due to pomegranate juice stains and marked territory.. I'm talking about my daughter here.. just what was she thinking is beyond me. Any trip to a Home Depot will leave you broke not to mention we should all try to support our local small businesses, as in what is left of them here in CT. Dalene Flooring Outlet Center has a great selection of tile, wood and carpet choices from basic to unique. Michael Leite was knowledgeable with a no fuss easy attitude. He was helpful without crowding me or trying to push a more expensive product over another. Offered a discount as I choose to purchase a padded carpet square to ease the hurt on my wallet without any haggeling or other sales gimmick which was much appreciated. You can't go wrong checking out this place if you are in need of decent flooring wether its for your businesses or residential and you want to stay cost concience. Located straigth off the Brainard Airport Road exit off 91

I wish there were 10 stars. I first used Sullivan & Son 20 years ago, then six years ago and…read more yesterday, April 16th. Their years in this business has only gotten better from idea to completion. Now the entire house has been done by them and I couldn't be happier. Brendan sold me the right flooring to complement my other coverings and George, the installer, was phenomenal and worked by himself. Can't say enough about this business.

Brad and Kristen were great! very helpful, knowledgeable and patient. installation was prompt and…read morethe workmanship was top notch! I'll never go anywhere else for any of my flooring needs.

Highly recommend Carpet Crafters! Shane is dependable, meticulous and a master craftsman. I had a…read morefew projects and could not have been happier with the results. It was a great experience working with such a professional.

I was looking to replace carpets in two of my bedrooms. I got a few estimates, one being home…read moredepot. Shane, from Carpet Crafters, was the best price. I don't use price as my final determination. I also checked his reviews and they were all excellent. Shane came over my house to give me an estimate and show me some carpet samples. He was very professional and polite. I chose my carpet, put down a deposit and Shane told me when he expected the carpet to come in. He did advise me that there might be a delay due to supply chain issues. While waiting for the carpet, Shane was easy to get a hold of and he was very communicative. The carpet came in when he thought it would and we scheduled the install. When Shane arrived to install the carpet he was very careful and meticulous. He put down clean gripping drop cloths wherever it was necessary while he worked. He made sure that his tools and carpet weren't in the way of foot traffic. Shane is a hard worker and you can see the pride he takes in his work. He completely moved our bedroom furniture, removed the old carpet and pad and installed the new carpet, and replaced our bedroom furniture, in one bedroom, in one day. He not only installed the new carpet but he fixed a squeak we had in the floors of both bedrooms. Shane made sure we were happy with the furniture placement and was very careful moving it. The next day, Shane removed the furniture, removed the old carpet, installed the new carpet and replaced the furniture in our smaller bedroom/office, in a half a day. The products Shane uses are top of the line, unlike Home Depot and he goes above and beyond when installing the carpet. Shane is professional and trustworthy and does incredible work, you won't be disappointed.