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    Carpet Crafters

    5.0 (3 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Carpet Crafters

    Carpet binding

    Carpet installation

    Carpet removal

    4 More Services

    Carpet repair

    Carpet restoration

    Floor installation

    Floor repair

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    Dilley Wood Floors

    Dilley Wood Floors

    (13 reviews)

    We recently hired this company to re-finish the hardwood floor in our kitchen. They did an…read moreexceptional job. We are very pleased with their services. The workers were consistently prompt and very polite. When we called the company , the receptionist was always friendly and able to answer our questions. It was a pleasure to do business with Dilley Floors LLC.

    Where to begin. Fist we had Roberto (owner) come give estimate to re-finish our hard wood floors on…read moreour first level floor. Price was fair and reasonable. We just had our whole first floor re-painted and cabinets resurfaced and painted. I asked Roberto, when he does the job, does he come to site himself , he said no, he had guys that come, but they don't speak English, only Spanish. I asked how I can convey to them what I need them to do/be aware of. Roberto said write it up and he'll tell them. So we did, only 4 things. For 1st Floor: * Requesting Dust less/Canister Vac when sanding. * WHOLE LOWER LEVER WAS JUST FRESHLY PAINTED! I understand there could be touch ups on the floor baseboards, which I will take care of. * Would like plastic on kitchen Cabinets -PLEASE USE TACKS NOT TAPE! For 2nd floor: * PLEASE COVER RUG and EDGE of Rug WITH PLASTIC & TAPE, this was also just installed. * Please cover lower end of all white spindles as well, they were also just painted. If in fact, he didn't lie these, then it shows he don't care about your home, only the money and the job. 4 days from the actual job, and after we hired movers to move everything out of house, I got a call from his office manager, telling me they can't do the job and canceled the job! Reason: Roberto can't meet my demands. They weren't demands, they were instructions for his guys who don't speak English! She also told me his guys are out on workman's comp and he's really busy. When I spoke to him the next day, he told me that he really busy and can't do it. He claims he wasn't aware that she told me it was because he didn't like my instructions (demands?). When I told him, I think your covering up for her mistake, he started to tell me, if I know how to run a business 101... I told him, if you were that busy, and using that as an excuse, why bother setting up an appointment for an appraisal in the first place? Just tell me your to busy and can't take on new clients.! Update: Roberto called me back and left me voice message from his cell, calling me a "F-ing bitch" and I needed psychological help. Then he kept calling and harassing me all night from his cell and office, I had to block him. Is this how a company is supposed to be? I would look elsewhere.. Very unprofessional!

    Carpet Crafters - carpeting - Updated May 2026

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