We found Creative Carpet in 2011 (after getting a new set of oak stairs installed by Henri Carrier…read morein Naugatuck, to replace a previously fully carpeted pine set). We have dogs, and need a runner for the dog's security running down the stairs. We realized the stairs looked so good it needed a runner that was just as nice. A nice oriental pattern maybe? However, we have what I now realize is "pie steps" at the bottom landing - so that meant we could only do non-patterned runner - and the oak treads were too nice to allow that. So, we found Creative Carpet, because they could do the apparently IMPSSIBLE: custom weave a patterned stair runner so it flawlessly meets the pattern at the angles of our stairs! This was in 2011 - I'm writing this now in 2018 (almost 2019) because we're cleaning carpets, and the stair runner has held up so well - you'd never know it was installed 7 years ago! John & Eileen were very easy to work with, design choices, scheduling, custom in-place installation, and we even picked out a hallway runner for the upstairs. We couldn't be happier - even 7 years later! Thanks John & Eileen!

Recently installed a stair runner provided by The Runner Store. The two 90 degree landings and…read moreangled landing work perfectly and Eileen & John were so easy to work with during the measuring and sizing part. Walked me through each step and have videos on the installation which made it all work out easy and perfect. This was our first experience using them. And we would us and recommend them.

I wish there were 10 stars. I first used Sullivan & Son 20 years ago, then six years ago and…read more yesterday, April 16th. Their years in this business has only gotten better from idea to completion. Now the entire house has been done by them and I couldn't be happier. Brendan sold me the right flooring to complement my other coverings and George, the installer, was phenomenal and worked by himself. Can't say enough about this business.

Brad and Kristen were great! very helpful, knowledgeable and patient. installation was prompt and…read morethe workmanship was top notch! I'll never go anywhere else for any of my flooring needs.

Great job and very professional. Highly recommend. Absolutely love my new luxury vinyl flooring…read more Easy to clean and looks amazing.

Huge flooring selection. Everything you could need for floor is in the store. Carpet, tile, luxury…read morevinyl, area rugs, hardwood and more. And stock specials!!

Highly recommend Carpet Crafters! Shane is dependable, meticulous and a master craftsman. I had a…read morefew projects and could not have been happier with the results. It was a great experience working with such a professional.

I was looking to replace carpets in two of my bedrooms. I got a few estimates, one being home…read moredepot. Shane, from Carpet Crafters, was the best price. I don't use price as my final determination. I also checked his reviews and they were all excellent. Shane came over my house to give me an estimate and show me some carpet samples. He was very professional and polite. I chose my carpet, put down a deposit and Shane told me when he expected the carpet to come in. He did advise me that there might be a delay due to supply chain issues. While waiting for the carpet, Shane was easy to get a hold of and he was very communicative. The carpet came in when he thought it would and we scheduled the install. When Shane arrived to install the carpet he was very careful and meticulous. He put down clean gripping drop cloths wherever it was necessary while he worked. He made sure that his tools and carpet weren't in the way of foot traffic. Shane is a hard worker and you can see the pride he takes in his work. He completely moved our bedroom furniture, removed the old carpet and pad and installed the new carpet, and replaced our bedroom furniture, in one bedroom, in one day. He not only installed the new carpet but he fixed a squeak we had in the floors of both bedrooms. Shane made sure we were happy with the furniture placement and was very careful moving it. The next day, Shane removed the furniture, removed the old carpet, installed the new carpet and replaced the furniture in our smaller bedroom/office, in a half a day. The products Shane uses are top of the line, unlike Home Depot and he goes above and beyond when installing the carpet. Shane is professional and trustworthy and does incredible work, you won't be disappointed.

Did not show up at the time scheduled and when I called they weren't open so I had no way of…read moregetting a hold of the floor finisher to tell me when he would arrive. Then after my floors were finished being polyurethaned I noticed that they had dripped it down the risers of my stairs. Disappointing. Would not recommend.

I had my floors done by another company who did great work, but they ignored two cosmetic repairs…read morethat we had gone over and then nothing but radio silence for weeks. So I found these folks just a few miles away from where I live. They were attentive, came over in a moments notice to give me a quote and were very communicative. The worker came over, saw the cosmetic issues (small board replacement in master bedroom floor, circular plug hole in kitchen floor and scratch/scuff marks in another bedroom). A few days later, FFbM texted me to go over the deets, it would be either $500 or $600 depending on what process I wished to happen, so I chose the easiest option which was the cheapest. (I should note the flooring guy who came to the house, also quoted that price to me). Last week I stopped by their storefront to pay a 50% deposit and schedule the appt for Tues, Feb 14. She told me mornings were best for everyone and I asked if we could do it later and she said no, 830am was the best time so I said yes. 830 came and went, as did 930 and 1030am. No call, no message, no texts. Nothing. I called the number, they were closed on Tuesdays. 1130am, I get a knock on the door by the same worker who quoted me. I complained that she (the owner) told me 830am and it's 3 hrs later and I have things to do on the outside world. He said he was on another job and was unapologetic. Then showed me the work order and underneath the timed appt, it said "show up anytime". Um no. I re-showed him the scuff marks and scratches as well as the plug hole and board replacement and he said it would cost double that. I showed him the text and reminded him that he saw it all weeks prior and gave me the same quote for everything. He denied it. "She said you just needed a board repair in the bedroom." Um no. I know what I need done and I specifically told her in person and in our text communications. I asked how much for fixing just the hole/board and he said $500 all in. I complained b/c I know even with raw materials/covid and a profit margin and labor included that it was too steep to justify. I told him I would contest the other $250 or put a stop on the initial credit card payment. He said he's merely an hourly worker and has nothing to do with the day-to-day procedures at the shop and if I dont pay the $250 for the work, then it would come out of his pocket. Seems rather punitive, the woe is me line. So I refused service and told him I wasnt mad at him per se, just his boss and misinformation. He left. 10 minutes later, he knocked on my door and said his boss told him to give me my money back, which he did, in cash. So that's nice. FFbM doesnt have a ton of reviews on the internet, but a few are negative and sounds like what I went through, including one user calling it a "bait and switch" which is how I would characterize my situation.

I sent an email to Rob in the morning. He called a few hours later and said that he and his son…read morecould come right over to remove the ripples in my family room carpet. These guys were great. They moved all the furniture, stretched the carpet, cleaned everything up and put the furniture back where it belonged. They did this in about 90 minutes and I thought that their charge was very reasonable. The room looks great; the ripples are gone. Would highly recommend this outfit.

I had new carpets installed upstairs and the 20 year old ones removed by Rob and his son Steven…read more Their service was top notch from beginning to end. They were also far more competitive than other local places. My carpets look beautiful and I love it!

Beautiful showroom! I was amazed on how she was able to give me such an expensive looks without…read morebreaking my budget! I kept ending up disappointed when I attempted to go to a different store because everything I loved was the most expensive product. I was shocked with what she was able to design for me and it came in under budget! Will absolutely be back for her artist eye for the rest of my home!

Very down to earth with a creative artistic flair. The staffs are very accommodating and made my…read morehusband and I feel right at home. The process was overwhelming but Annamarie walked us through it all. I am quite sure our decision to use AAI to purchase our flooring was just and I believe we also made new friends. Thank you Annamarie Always G & E

I got my condo re-carpeted by Ultimate Interiors in December. The showroom has a great variety of…read morecarpeting and I was able to find one that is just about perfect for my unit. Buddy the owner was patient and had great insights and tips. Chris and Dave performed the installation and did a fantastic job. They were courteous and professional, even fixing one of the doors that was tough to open with the new carpeting due to some uneven flooring. I highly recommend this company.

Had a wonderful experience with Buddy and his team--from start to finish, the process of picking…read moreout my carpet to ordering it and then having it installed was seamless and easy! Everything ran like a well-oiled machine. Professional, on time, thorough and all-around nice people. My carpeting is beautiful! I couldn't be happier with Ultimate Interiors and highly recommend them for all of your flooring needs.

Infinity Flooring and Home Improvements did an excellent job refinishing my kitchen wood floor…read more Josh is a true professional. He is responsive, on time and stands by his work. I am going to rehire him to finish the rest of the hardwood floors in the house after my kitchen remodel is completed! I highly recommend him!

From the owner: Owner operated over 21 years of experience. Flooring installation, sanding & refinishing…read more Bathroom & Kitchen remodels. Hardwood, Laminate, Vinyl, Tile.