Highly recommend Carpet Crafters! Shane is dependable, meticulous and a master craftsman. I had a…read morefew projects and could not have been happier with the results. It was a great experience working with such a professional.

I was looking to replace carpets in two of my bedrooms. I got a few estimates, one being home…read moredepot. Shane, from Carpet Crafters, was the best price. I don't use price as my final determination. I also checked his reviews and they were all excellent. Shane came over my house to give me an estimate and show me some carpet samples. He was very professional and polite. I chose my carpet, put down a deposit and Shane told me when he expected the carpet to come in. He did advise me that there might be a delay due to supply chain issues. While waiting for the carpet, Shane was easy to get a hold of and he was very communicative. The carpet came in when he thought it would and we scheduled the install. When Shane arrived to install the carpet he was very careful and meticulous. He put down clean gripping drop cloths wherever it was necessary while he worked. He made sure that his tools and carpet weren't in the way of foot traffic. Shane is a hard worker and you can see the pride he takes in his work. He completely moved our bedroom furniture, removed the old carpet and pad and installed the new carpet, and replaced our bedroom furniture, in one bedroom, in one day. He not only installed the new carpet but he fixed a squeak we had in the floors of both bedrooms. Shane made sure we were happy with the furniture placement and was very careful moving it. The next day, Shane removed the furniture, removed the old carpet, installed the new carpet and replaced the furniture in our smaller bedroom/office, in a half a day. The products Shane uses are top of the line, unlike Home Depot and he goes above and beyond when installing the carpet. Shane is professional and trustworthy and does incredible work, you won't be disappointed.

No doubt, Carl's Carpet One has one hell of a selection of flooring options, and the feel-good…read morebenefit of working with a local business. Arranging a quote is very straight forward, and their prices are certainly better than what you'll find if you were to work with a larger commercial flooring company like Home Depot, Empire or Lowes. However, with that potential discount comes a trade-off in quality of service. We had a carpet install job last year that went well enough, but the guys on the job managed to spill a can of black paint on carpet in a room that was not part of the job. No one admitted to the mistake, and actually seemed to suggest that it was just "like that" while they were there. To their credit, the foreman on call contracted a carpet cleaner who spent the better part of the day trying to clean up the paint. Needless to say, we have a nice black shadow on our carpet now, though I appreciated their attempts at cleaning up the accident. There was also a questionable carpet seam that was left, which also stands to this day. Generally, when you're seaming two separate sections of carpet between rooms, you line up the seam in the doorway - and more specifically, directly underneath the door - so that the transition seam is not visible while the door is shut. Apparently, because we didn't specifically point this out, they seamed the carpet about an inch outside of the doorway. Which looks great. Another issue we had with the install, is the excessive amount of carpet tacking that pokes through the carpet along the edges, and on the stairs. These are small nails that can puncture the flesh on your feet, and we experience this quite often. I mentioned this to the manager, and he politely explained that you just have to pound the nails down with a hammer. To their credit, he did make a trip out to follow up on this complaint, but I would expect the job to be done right the first time. You shouldn't have to walk on nails after a carpet install. The crew was nice enough, and the overall service experience was acceptable. They're very nice people, and despite my uninspired review, I would probably work with them again after highlighting my displeasure with past experiences.

Had our floors refinished and they came out beautifully! Could not be any happier! Worked with…read moreDavid who made sure everything went perfectly, and it did.

We found Creative Carpet in 2011 (after getting a new set of oak stairs installed by Henri Carrier…read morein Naugatuck, to replace a previously fully carpeted pine set). We have dogs, and need a runner for the dog's security running down the stairs. We realized the stairs looked so good it needed a runner that was just as nice. A nice oriental pattern maybe? However, we have what I now realize is "pie steps" at the bottom landing - so that meant we could only do non-patterned runner - and the oak treads were too nice to allow that. So, we found Creative Carpet, because they could do the apparently IMPSSIBLE: custom weave a patterned stair runner so it flawlessly meets the pattern at the angles of our stairs! This was in 2011 - I'm writing this now in 2018 (almost 2019) because we're cleaning carpets, and the stair runner has held up so well - you'd never know it was installed 7 years ago! John & Eileen were very easy to work with, design choices, scheduling, custom in-place installation, and we even picked out a hallway runner for the upstairs. We couldn't be happier - even 7 years later! Thanks John & Eileen!

Owner Eileen is an absolute pleasure to work with. Her guidance and knowledge on swatches, runner…read morematerial - wool vs synthetic and overall customer service was invaluable. Highly recommend doing business with The Stair Runner Store!!

Low prices with friendly staff. I highly recommend this company for all flooring needs. Honest, Old…read moreschool family business.

This place is HORRIBLE. The building has a leaking roof, and the property should NOT be allowed to…read moreconduct business like it is. I had a new floor installed, and it looks like a 6 year old installed my floors. There are HUGE GAPS. Do NOT GO IN HERE!! I wish i could post pics so you could SEE how they left my house.

Tricia Mathison is a fantastic decorator. She had done my kitchen into long hallway flooring and I…read moreloved it so much, I had her come back and do the carpet in my daughters room. She took the time to find out exactly what I was looking for in regards to traffic on kitchen/hallway floors and then helped recommend a great color to accommodate all my needs. She also took the time to veiw my daughters room and talk to them about colts that would satisfy both of their tastes. My place looks great and was done by accommodating my schedule , the workers were EXTREMLY professional and did all of it in a timely manor . She definitely knows her stuff and I would recommend her business to anyone looking for a change or in need of some new flooring needs. The prices are right and the service is great. Thanks again for a job well done and I'm EXTREMLY impressed with their knowledge and her eye for detail!

Did not show up at the time scheduled and when I called they weren't open so I had no way of…read moregetting a hold of the floor finisher to tell me when he would arrive. Then after my floors were finished being polyurethaned I noticed that they had dripped it down the risers of my stairs. Disappointing. Would not recommend.

If you're looking for reliable and professional contractors, then you've found them. Don't settle…read morewith subpar contractors that over charge you. These guys put in quality work and fixed my roof and my rotted siding and gave me a more than fair quote. Definitely recommended.

From the owner: Our main specialty is in roofing, decking, and framing. But, lucky for you we service many other…read moreareas as well; from landscaping, property maintenance, siding, all interior and exterior work. Do not hesitate to ask for a service.

Came in looking for an affordable, good quality Herman Miller Aeron because I couldn't justify…read morespending over $1,000 or close to it. They had tons available, and the salesman took me around the building describing the different models they had, their condition, etc. He even said that if I liked a chair but it had something like a scuff on the arms, they could pull an arm from a different chair and replace it. I bought it some time ago, but the chair is still obviously in great shape, because it's a Herman Miller, and I saved $600-$700. Very happy with the purchase, the business, and the people, and would highly recommend going here.

Nothing fancy. Good price on used Aeron chairs. Pleasant service. Easy location for pick-up.read more