My husband and I had our foyer, living room and bedroom refinished by Bill's Sanding and could not…read morebe happier. Daniel and Matt were professional, reliable, and provided an excellent finished product. On top of their excellent work they offered to help us move some very heavy furniture which was EXTREMELY appreciated. We, of course, will recommend Bill's Sanding whenever we can!

They started out very professional and helpful coming out and giving a decently priced estimate. We…read moreeven went as far as had a tentative date set for the work to be done. I called back 2 days later to confirm everything and I never received a call back from them. 3 weeks of daily calls went unanswered and now I am left with no one to redo our floors. This company is UNRELIABLE and UNPROFESSIONAL and will leave you in the end with your old floors!

Jonathan and Pat are wonderful. They were kind and patient with us as we changed our minds…read morerepeatedly until we finally had our "AHA!" moment. Thier contractor team is outstanding! They were helpful and ready to answer any questions or concerns with out getting annoyed with me. I came out of our Kitchen and Bath remodel feeling like I had made friends with the contractors who worked on my home. Kevin is an excellent project manager and I very much appreciated all of his and his contractors attention to detail and workmanship. Would definitely suggest Schneiders Flooring for any work to be done, they are so much more than "floors". I will definitely be back for the next big project in our home. Thank you all.

I had flooring installed in May and have had only challenges and lack of timely communication…read morethroughout the entire process. Staff would not return calls or provide estimates as promised, requiring my having to initiate following up with staff on 5-6 occasions when they did not act congruent to their word. My floor was installed and it revealed knots and colors not depicted in the sample; I again had to pursue follow up weeks later to only be told the manufacturer determined that I should somehow have anticipated these knots and colors to exist in spite of the sample not even indicating in writing these potential variations and staff not educating me to this point. The contracted staff who actually installed the flooring itself were professional, thoughtful, considerate, and hardworking. They did a wonderful job on the floor itself. However, the floor is not consistent with my expectations and, even worse, main business staff fails to communicate in a timely way to resolve outstanding issues (such as needing to re-install a small molding piece that has been outstanding for nearly two months now). While I empathize that the business may be experiencing staffing limitations and transitions, the lack of communication and action turned an otherwise joyous renovation into a stressful and disappointing experience. I will not personally use this company for future renovations, which is disappointing.

Best pricing locally by a large margin. Their prices for all the major flooring manufactures were…read morethe same as the internet retailers. They carry all the top brands, I was going to have Core Tech installed however I went with a Mannington product. The flooring was ordered on October 16, was manufactured and shipped the first week of November, and installed two weeks later. Everything went smoothly, professional staff and a great selection of quality Luxury Vinyl plank. They sub-contract their installers and on pricing beat a number of the other local flooring retailers by as much as .75 cents per square foot.

I would like to share my experience that I had with FloorsNow. I wanted to replace my carpet with a…read morehardwood floor in a 16 x 11 den. We chose a floor, and FloorsNow came out to measure. We were shocked to receive an estimate of $5,600. There were many extraneous charges. The biggest "add on" was for the cost of ripping up the sub-floor, which they said was particle board, and installing a new subfloor prior to installing the wood floor. My husband and I pulled the rug up and discovered a solid subfloor made of wood. When we eventually had other companies give us estimates, we were told that the subfloor was fine. We had the same quality hardwood (maple) floor installed for $3,000 less than the estimate provided by FloorsNow. Our new floor is beyond beautiful.

Great experience with kitchen flooring! On time every day. Cleaned up after themselves each day…read more Moving appliances out and removing/replacing floor molding was just part of the service, and not an additional charge. After a bad experience with Lowe's, Gagnon's was a refreshing change. AND, they were $3,000 LESS than Lowe's for removal of old tile and install of new. Would recommend them again!

The work was done professionally and at a reasonable price. Our floors were dipping creaky and…read moresplintering. The carpet we ordered was backordered and they worked with the vendor who upgraded at no cost to get it in on time. The beautiful new carpets have completely changed our rooms and upgraded them to quiet cozy and kid friendly havens. So impressed with the results! Definitely recommend!

"It's just apartment house sense It's like apartment house…read morerents Remember: one man's ceiling Is another man's floor" (Paul Simon) Things started off so well With Cook & Kozlak. We wanted to replace the bedroom carpet and thought we'd deal with a local company instead of a big box store. The showroom at Cook & Kozlak had a big selection of carpet styles and quality. Christine walked us through some selections in the color family we liked, and gave is a few sample boards to take home and ponder on. After we selected the carpet, Sam came out to measure up the room and prepare the final estimate. He was very personable and professional. A few days later we received a phone call to schedule the installation and we agreed to Monday at 9:00. That never happened. I called at 9:30, and was told the crew was running late and they would be here between 10:00 and 10:30. When the crew did arrive, there was no explanatiion and no apology - so I'm not sure they knew we were promised 9:00? Had I not called at 9:30, I doubt we would have learned of the new time until they rang the door bell. The install went fairly smooth, but there were a few minor issues. The most serious was that I didn't like the way the carpet rubbed against the closet bypass doors. That wasn't met with much of a response except for "you may have to shave down the door".

I had tile replaced in my kitchen the installer when over and above clean, efficient,perfection.read more

This was my first time dealing with Action Carpet of Simsbury. They were prompt & on-time with…read moreevery appointment. The estimate was in the ballpark for what I expected. The carpet was installed very well, as expected. For me, this was a "test run" for a couple of larger carpet or flooring projects, yet to come in the next year or two. Action Carpet will certainly have the inside track for my upcoming floor projects.

"She came in through the bathroom window" (Lennon and…read moreMcCartney) Our house renovations continue and a small upstairs bathroom is our newest target. After we interviewed a few contractors, we decided to switch to Action Carpet and Floor Covering. Now I know what you're thinking because there's nothing in their name to suggest they do full bathroom make-overs, but they sure do. Their Chief Estimator Kevin came to the house, asked us what we had in mind, took a bunch or measurements and in a few days e-mailed us with two options. We had a few back and forth e-mails, made some adjustments, went into the store to select subway tile for the shower walls and a mosaic tile for the shower floor, and in a few days we were all set with an agreed price and scope. On Day One the old vanity, sink, and medicine cabinet were demolished, the toilet was detached to be reset after the floor was replaced, the old shower door, shower ceramic tiles and drywall were removed, the new shower pan and base were replaced, and replacement of the new water resistant sheetrock on the shower walls began. We had three workers here most of the day and they were an all business, no-nonsense group, arriving promptly as promised. They removed all of the debris and left the workspace pretty clean. On Day Two the ceramic subway tile was installed on the shower walls and the ceramic mosaic tile was installed on the shower floor. Grouting for both should be tomorrow. On Day three, the tile was grouted, the shower ceiling light was installed, and installation of the bead board paneling on the walls began. Day Four was a big day!! The showerhead and water valve control were installed, new light bar, vanity and countertop were installed, the new vinyl plank flooring was installed, as were new window casings and floor heat vent. Day Five saw the new medicine cabinet and faucet installed, towel bar, and water lines connected. The existing toilet and TP holder were reinstalled. This pretty much finished the job, but there were some minor unresolved delays with the shower door and shower soap tray. It took a while to iron out those things and we did have some sales tax adjustments on things that were ordered but not included in the final job. We want to give a special shout out to Todd (the primary rebuilding contractor) and his assistant Tim. They were fantastic, meticulous in their craft, and a real pleasure to work with.

I would have given 3.5 stars if possible. The end result was good but there were a couple bumps…read morealong the way. There was a language barrier that made it a little difficult. I felt I had to be there to make sure they did what we wanted. There is a fine line between being efficient and being too much in a hurry. At times they seemed to be a little rambunctious. We had two spots repaired and I was not happy with the repair but they did it over to my satisfaction without arguing or complaining. Their cost was below the other two estimates I received.

I can sum up Tom in two words- very professional! So after many, many years of being a home owner,…read moremy husband and I decided to remodel the entire house. In the majority of the rooms in our home, away goes the carpet. I had the living room, upper and lower hallways, dining room, and stairs done. Tom and his crew had the job done in two days. Was not an inconvenience at all. I am very pleased because he not only cleaned up, but he also didn't leave dust on my newly painted walls. Also his price was fair. My floors look awesome! They have this impeccable shine that glistens. When you walk on the floor, it's so smooth my feet glides and I'm smiling from ear to ear. Will recommend to all my friends and family who are looking to have their floors refinished.

Our Granite installation was completed today and we couldn't be happier! Ray, Jamila, and their…read moreentire crew have been excellent throughout this entire process. Strongly recommend them. They are professional, do excellent work and are extremely reasonable in their pricing.

My wife and I went in there on a Saturday and looked at a few different patterns of countertop. The…read moreowner eventually helped us a bit and even gave us samples to take home. We got a rough estimate for replacing our countertops and backsplash based on my measurements. The owner said he had a big job to do in Stamford on Monday, but would come out and measure our job on Tuesday or Wednesday. He would call first. That was well over a month ago. Fortunately, I have come to expect this from some home improvement companies. When they get busy, they only pay attention to the people with the biggest jobs. A.k.a. the most money for them. I really wanted to give them a chance because I like to support local businesses. But I guess they weren't interested in our money. $10,000 might not be much to some people, but I still think it's a lot of money. In the end, I was thankful that they blew us off because that meant we were able to get the job done by Home Depot (one of the other 3 quotes we got) for far less money than these guys were quoting. They also treated us like human beings. And though they didn't do the job themselves, the company that they contracted to do the work was very professional and did a wonderful job. So if you are the owner of this business (or any other local business) and wonder why the big box stores are eating your lunch. Maybe you should think about treating EVERY one of your customers like they are important because there are only so many "big fish" out there. It's the "medium fish" that will keep you & your family fed for the long haul. if you are a person looking for cabinets, countertops or backsplashes I highly recommend getting at least three quotes, and make sure Home Depot is one of them. I never thought that I would get better treatment from big box store than a local family business, but that was precisely what we got in this case.