This was my first time dealing with Action Carpet of Simsbury. They were prompt & on-time with…read moreevery appointment. The estimate was in the ballpark for what I expected. The carpet was installed very well, as expected. For me, this was a "test run" for a couple of larger carpet or flooring projects, yet to come in the next year or two. Action Carpet will certainly have the inside track for my upcoming floor projects.

"She came in through the bathroom window" (Lennon and…read moreMcCartney) Our house renovations continue and a small upstairs bathroom is our newest target. After we interviewed a few contractors, we decided to switch to Action Carpet and Floor Covering. Now I know what you're thinking because there's nothing in their name to suggest they do full bathroom make-overs, but they sure do. Their Chief Estimator Kevin came to the house, asked us what we had in mind, took a bunch or measurements and in a few days e-mailed us with two options. We had a few back and forth e-mails, made some adjustments, went into the store to select subway tile for the shower walls and a mosaic tile for the shower floor, and in a few days we were all set with an agreed price and scope. On Day One the old vanity, sink, and medicine cabinet were demolished, the toilet was detached to be reset after the floor was replaced, the old shower door, shower ceramic tiles and drywall were removed, the new shower pan and base were replaced, and replacement of the new water resistant sheetrock on the shower walls began. We had three workers here most of the day and they were an all business, no-nonsense group, arriving promptly as promised. They removed all of the debris and left the workspace pretty clean. On Day Two the ceramic subway tile was installed on the shower walls and the ceramic mosaic tile was installed on the shower floor. Grouting for both should be tomorrow. On Day three, the tile was grouted, the shower ceiling light was installed, and installation of the bead board paneling on the walls began. Day Four was a big day!! The showerhead and water valve control were installed, new light bar, vanity and countertop were installed, the new vinyl plank flooring was installed, as were new window casings and floor heat vent. Day Five saw the new medicine cabinet and faucet installed, towel bar, and water lines connected. The existing toilet and TP holder were reinstalled. This pretty much finished the job, but there were some minor unresolved delays with the shower door and shower soap tray. It took a while to iron out those things and we did have some sales tax adjustments on things that were ordered but not included in the final job. We want to give a special shout out to Todd (the primary rebuilding contractor) and his assistant Tim. They were fantastic, meticulous in their craft, and a real pleasure to work with.

Jonathan and Pat are wonderful. They were kind and patient with us as we changed our minds…read morerepeatedly until we finally had our "AHA!" moment. Thier contractor team is outstanding! They were helpful and ready to answer any questions or concerns with out getting annoyed with me. I came out of our Kitchen and Bath remodel feeling like I had made friends with the contractors who worked on my home. Kevin is an excellent project manager and I very much appreciated all of his and his contractors attention to detail and workmanship. Would definitely suggest Schneiders Flooring for any work to be done, they are so much more than "floors". I will definitely be back for the next big project in our home. Thank you all.

I had flooring installed in May and have had only challenges and lack of timely communication…read morethroughout the entire process. Staff would not return calls or provide estimates as promised, requiring my having to initiate following up with staff on 5-6 occasions when they did not act congruent to their word. My floor was installed and it revealed knots and colors not depicted in the sample; I again had to pursue follow up weeks later to only be told the manufacturer determined that I should somehow have anticipated these knots and colors to exist in spite of the sample not even indicating in writing these potential variations and staff not educating me to this point. The contracted staff who actually installed the flooring itself were professional, thoughtful, considerate, and hardworking. They did a wonderful job on the floor itself. However, the floor is not consistent with my expectations and, even worse, main business staff fails to communicate in a timely way to resolve outstanding issues (such as needing to re-install a small molding piece that has been outstanding for nearly two months now). While I empathize that the business may be experiencing staffing limitations and transitions, the lack of communication and action turned an otherwise joyous renovation into a stressful and disappointing experience. I will not personally use this company for future renovations, which is disappointing.

"Gimme three steps, gimme three steps, mister Gimme three…read moresteps towards the door?" (Lynyrd Skynyrd) After we had our hardwood floors and steps sanded and refinished, we decided to pretty up those steps with a carpet runner, which explains why we visited Galaxy Discount Carpet Store today. That decision ended up being a FIVE STAR experience. Their two floor showroom is just incredible! Sample boards, rolls stacked on the floor in rows, area rugs hanging from the ceiling, gorgeous stuff everywhere. We met with Charlie and explained to him what we were looking for. He said that staircase runners can either be pre-manufactured in big rolls, or custom cut from carpeting meant for rooms. We knew we wanted a runner in some shade of gray to complement our wall color, and decided on a carpet runner to be cut from a big grayish roll and then finished with black binding along the edges, to complement the black stair rail and contrast with the white stair risers. It was installed 72 hours later, and that was pretty amazing in it's own right. Communication with Galaxy was great. Charlie was a dream to work with, the installers called us the day before install to confirm the date and time window, and the van with two workers arrived as scheduled mid-afternoon and did a neat professional job on the install. Charlie's price was $140 less than one we had from a flooring company out in our neck of the woods, and the carpet quality was better at Galaxy. Everything went well, and the stairs look great!

Jose helped me from the moment I walked in the door to selecting the right carpet, setting up an…read moreinperson visit for measurements and seeing Alejandro through the process of install. We are satisfied customers! They are now starting the process to come to my home for flooring and carpeting in my home. Thank you Pastor Suzanne

These gentlemen did an amazing job on our 150-year-old pine floors. I forgot to take a "before"…read morepicture, which is super sad-- there had been carpet down for a long time, so the floor was covered in glue, scuffs, and assorted marks. The Daigle family came out here and worked a miracle. I gasped when I saw them. And I found this company to be super affordable. I also really appreciated how personable and friendly they both were (father and son team). I know some people don't care about whether a contractor is friendly or not-- just as long as they are skilled-- but for me, if I'm going to have someone in my home for hours at a time, I want it to be a pleasant experience. One warning-- they wanted to start work at 6am. Which I permitted, since I get up early, but my husband almost had a fit. I've had many workmen start at 7:00, but 6:00?! Anyway, I'm sure I could have talked them in to starting at a more reasonable hour if I had asked, but be prepared.

Just had my hardwood floors refinished. A wall had been removed prior and carpet covered the large…read morearea where the wall had been. The floors underneath the carpet were awful. Brian came in, assessed the situation, let me know what I needed to do on my end. When I was ready, he came in and got the job done. My floors are beautiful. No need to get carpet or laminate. He was able to piece the flooring. You would never know it wasn't this way always. Gorgeous! They are professional, reliable and trustworthy. Thank you Brian for all you did!

Rob quoted the job quickly, answered all of our questions, and worked within our timeline to…read morecomplete about 550 square feet of hardwood floor refinishing. His team was prompt, hardworking, and professional. His quote was reasonable and comparable to other quotes we obtained, and we were very pleased with the repairs done prior to finishing. We are so happy with our floors, Rob and his team brought our drab plain floors back to life !!

We recently bought a house and wanted to do the floors before moving in! He was able to get a GREAT…read morejob done in just a few days. Before there were deep scuffs on certain spots, where it didn't even look like wood anymore. He was able to make them look close to new! He was also a very friendly person, and cared deeply about the quality of his work. The quote was also comparable to similar work, and totally worth it!

Hired to install LVP flooring, they snapped a pipe in our dining room and left instead of shutting…read morethe water off or calling us. caused hundreds of thousands of dollars in damage and their insurance is uncooperative. We have lost tens of thousands of dollars and are still displaced from our home almost two years later. Business owner promised a call back with a solution and never called back.

Absolute professionals. The Michelangelo of home improvement. Eddie and his team provided the…read morefinishing touches on my new high end custom kitchen. Staining and refinishing floors and an entire wall of 70sq ft of tile. We had a major issue : matching the new wood floors' stain to the existing 100 year old floors. Eddie came out for a 1 hour consultation, and not only had techniques and products to help encourage the high and low lights of the new wood grain to match the existing floors, but also knew the finishing products to encourage the aged patina. After our professional home kitchen build firm couldn't find a flooring specialist in their expansive network who were even willing to try to meet our needs, I found Elite flooring by chance. Eddie and his team scored a home run with accuracy, professionalism, precision, and work ethic. His team completed the job under budget and ahead of schedule. Not one inch of our custom cabinets or appliances were damaged, and the clean up was impressive. The tile backsplash again was a precise job, and he finished it ahead of schedule and under budget. Three guys, one day, left my home all day and would even trust these guys to babysit! I will be having Elite flooring back to refinish the floors in rest of my house, and to do bathrooms. Katie, who mans the Murphy Rd showroom is spot on accurate and helpful, and the entire process was a dream. If only they did more than floors and tiles!!

"It's just apartment house sense It's like apartment house…read morerents Remember: one man's ceiling Is another man's floor" (Paul Simon) Things started off so well With Cook & Kozlak. We wanted to replace the bedroom carpet and thought we'd deal with a local company instead of a big box store. The showroom at Cook & Kozlak had a big selection of carpet styles and quality. Christine walked us through some selections in the color family we liked, and gave is a few sample boards to take home and ponder on. After we selected the carpet, Sam came out to measure up the room and prepare the final estimate. He was very personable and professional. A few days later we received a phone call to schedule the installation and we agreed to Monday at 9:00. That never happened. I called at 9:30, and was told the crew was running late and they would be here between 10:00 and 10:30. When the crew did arrive, there was no explanatiion and no apology - so I'm not sure they knew we were promised 9:00? Had I not called at 9:30, I doubt we would have learned of the new time until they rang the door bell. The install went fairly smooth, but there were a few minor issues. The most serious was that I didn't like the way the carpet rubbed against the closet bypass doors. That wasn't met with much of a response except for "you may have to shave down the door".

I had tile replaced in my kitchen the installer when over and above clean, efficient,perfection.read more

My husband and I had our foyer, living room and bedroom refinished by Bill's Sanding and could not…read morebe happier. Daniel and Matt were professional, reliable, and provided an excellent finished product. On top of their excellent work they offered to help us move some very heavy furniture which was EXTREMELY appreciated. We, of course, will recommend Bill's Sanding whenever we can!

They started out very professional and helpful coming out and giving a decently priced estimate. We…read moreeven went as far as had a tentative date set for the work to be done. I called back 2 days later to confirm everything and I never received a call back from them. 3 weeks of daily calls went unanswered and now I am left with no one to redo our floors. This company is UNRELIABLE and UNPROFESSIONAL and will leave you in the end with your old floors!