One of my favorite "best kept secrets." I recently bought a home and decided to remodel the kitchen…read moreand bathroom before moving in. After searching around the big box stores, I stumbled upon Grossman's. In one day, I picked up all my kitchen cabinets, countertops, bathroom vanities, and other items such as sink faucets for under $3,000. Grossman's specializes in close outs and has a little less selection than the big box stores, but still has tons to offer. They have flooring, doors, windows, bathroom vanities, tubs, toilets, kitchen cabinets, countertops, and a ton more. The staff is very knowledgeable and friendly and will help you with any questions you may have. One of my cabinets arrived with a scratch, and the manager quickly ordered a replacement for me and gave me his store email so I could contact him as needed for my cabinet install. Overall great quality store and friendly staff that are willing to help. Check it out if you're tired of the big box selection.

I had 3 rooms that failed installed by Lowe's in 2018. They…read moreonly give a 1 year install guarantee I did not want to go through the buoracacy of a big box store. I called Scott he explained he just had a knee Replacement and was hurting and would get it done for me. Next day Scott with 2 canes and his helper AJ came and Scott insisted he walk up 13 stairs To get the job done. I live In Simsbury a good drive away. I set him in a chair in the doorway and he gave AJ the plan In 2.5 hrs job was compleated and Scott 70 plus years old 2 canes with me in the front walked down 13 stairs to his truck. His company 45 years old AJ and Scott should get A Medal!!! Never seen more determination in a human in my life. He has a showroom in Hartford and does Everything in flooring you will Love Him Thanks for reading this I was compelled to Thank him any way I could.

We needed to have our carpets restretched and called for a quote. They responded quickly and were…read moreextremely knowledgeable. We were scheduled promptly and the work was exceptional. They even cleaned up and vacuumed when they were done! I highly recommend their services.

These gentlemen did an amazing job on our 150-year-old pine floors. I forgot to take a "before"…read morepicture, which is super sad-- there had been carpet down for a long time, so the floor was covered in glue, scuffs, and assorted marks. The Daigle family came out here and worked a miracle. I gasped when I saw them. And I found this company to be super affordable. I also really appreciated how personable and friendly they both were (father and son team). I know some people don't care about whether a contractor is friendly or not-- just as long as they are skilled-- but for me, if I'm going to have someone in my home for hours at a time, I want it to be a pleasant experience. One warning-- they wanted to start work at 6am. Which I permitted, since I get up early, but my husband almost had a fit. I've had many workmen start at 7:00, but 6:00?! Anyway, I'm sure I could have talked them in to starting at a more reasonable hour if I had asked, but be prepared.

Just had my hardwood floors refinished. A wall had been removed prior and carpet covered the large…read morearea where the wall had been. The floors underneath the carpet were awful. Brian came in, assessed the situation, let me know what I needed to do on my end. When I was ready, he came in and got the job done. My floors are beautiful. No need to get carpet or laminate. He was able to piece the flooring. You would never know it wasn't this way always. Gorgeous! They are professional, reliable and trustworthy. Thank you Brian for all you did!

I had a hardwood floor installed at my home and B&B home improvement did a fantastic job was always…read moreon time.very professional. I'd would recommend there services to any business. thanks BMB home improvement. keep up the great services that you provide.

From the owner: B&B Home Improvement has been providing top-quality home improvement services for years. Our team…read moreof experts is dedicated to providing the best service possible to our clients and making sure their home improvement projects are completed to their satisfaction. B&B Home Improvement specializes in a diverse range of services that redefine spaces. Our mastery in flooring transforms floors, while our skillful craftsmanship in kitchen and bathroom cabinetry brings functionality and elegance together. Beyond design, B&B offers practical solutions through junk removal and demolition clean-up services. With a keen eye for detail and a dedication to enhancing environments, B&B Home Improvement consistently delivers exceptional results, turning visions into reality.

Where to begin with this company. We hired them in 2024 to Epoxy our garage floor. The sales rep…read morecame out and gave us a quote and a discount if we paid a deposit on the spot. We were upfront that another company said our floor was not a good candidate for epoxy due to moisture so we told her that and questioned the warranty. The sales rep called her boss and had a conversation with him and sent him pictures of our floor and guaranteed us our floor would not fail, and that the warranty covers it 100%. They did a great job and it looked great! We even gave their information to 2 additional customers that had their floors epoxied by them. Well, within 2 months our floor started having rust bubbles pop up which was moisture coming up through the floor. We called since it was $5000 and we were told that it was because we had so much rain that season and to see what happens in a few months. A few months go by, and the floor had gotten worse instead of better. We called again and this time the owner, Dave, said he would come out to discuss our options but didn't. Another few months later Craig, another owner, let us know Dave had issues outside of work which is why he didn't respond so he came out to discuss our options. We were told that although it shouldn't have happened, they would re-do the floor with more pressure so it was a guarantee it wouldn't fail this time. He then asked us to pay an additional $1500 to cover the cost of the material. What kind of warranty is that?! My husband, who is the nicest guy on planet earth agreed because he didn't want a small business to lose money. I was extremely upset seeing that we already spent $5000 for a "guaranteed" floor that failed in 2 months and had been requesting it to be fixed for a year now. We confirmed a date, took work off, emptied out our garage AGAIN....and they didn't show up. They pushed off our date and came a few days later. We had a different crew this time and an employee fainted on the job. One of the employees left to take her to the hospital and they came back another day. Very scary! Well, the new floor looked great again.... for less than 1 month. We reached out immediately that we were having the same issue and Craig said he needed to loop in the manufacturer because the floor shouldn't have failed. That was a YEAR ago. We never heard anything from Craig or Dave so I asked my husband to follow up in May 2026 since our floor is now completely covered in these brown rust colored wet bubbled moisture spots. Craig "read" the text and never responded. I decided to get involved at this point. I have reached out and left messages for both Dave & Craig. Neither have returned my calls or texts. I am beyond angry at this point. $8000 for a floor that was guaranteed not to fail and a warranty to back that up, two separate times. I DO NOT recommend this company and I wish I didn't send them additional business. Let's hope whoever gets their floors done by them doesn't have an issue because their warranty is a joke. See pics of floors and texts to both owners with dates.

This is the second year that I tried to contact American Poly regarding an upcoming project with no…read moreresponse. I drove up to the CT Home Show today (3/7/26) to speak with them directly and there was nobody at their booth! I talked with a painter that they shared the booth space with who couldn't account for the absence, but told me if if I left my info that they would have someone text me while I was on the show floor. I never got a text, but later learned that American Poly did get my info and never bothered to use it. Instead, I saw the owner milling around the floor chatting with other nearby vendors and blowing me off completely. Thanks! You cost me $12.00 entry and $10.00 parking for nothing. Thankfully, I had the opportunity to speak with one of your competitors and hired them.

"Gimme three steps, gimme three steps, mister Gimme three…read moresteps towards the door?" (Lynyrd Skynyrd) After we had our hardwood floors and steps sanded and refinished, we decided to pretty up those steps with a carpet runner, which explains why we visited Galaxy Discount Carpet Store today. That decision ended up being a FIVE STAR experience. Their two floor showroom is just incredible! Sample boards, rolls stacked on the floor in rows, area rugs hanging from the ceiling, gorgeous stuff everywhere. We met with Charlie and explained to him what we were looking for. He said that staircase runners can either be pre-manufactured in big rolls, or custom cut from carpeting meant for rooms. We knew we wanted a runner in some shade of gray to complement our wall color, and decided on a carpet runner to be cut from a big grayish roll and then finished with black binding along the edges, to complement the black stair rail and contrast with the white stair risers. It was installed 72 hours later, and that was pretty amazing in it's own right. Communication with Galaxy was great. Charlie was a dream to work with, the installers called us the day before install to confirm the date and time window, and the van with two workers arrived as scheduled mid-afternoon and did a neat professional job on the install. Charlie's price was $140 less than one we had from a flooring company out in our neck of the woods, and the carpet quality was better at Galaxy. Everything went well, and the stairs look great!

Jose helped me from the moment I walked in the door to selecting the right carpet, setting up an…read moreinperson visit for measurements and seeing Alejandro through the process of install. We are satisfied customers! They are now starting the process to come to my home for flooring and carpeting in my home. Thank you Pastor Suzanne

zero stars, bad business, horrible customer service, sorry dalene, just calling you out, fitting…read moresince you never returned my calls either! so, cheap, yesssss, it was a warehouse. shitty product, double yesssssss! should you stay away????? yesssssssssssssss serves us right for thinking a company stood behind their product, dalene obviously doesnt, so maybe you shouldnt STAND on theirs! (OMG, im so good with yelpuns!) history. wife went looking for a new floor several months ago. she did her due diligence going to ANY flooring store in connecticut and landed on a few options, this seemed to be the most appropriate. seeing that we were on a budget, went to try their warehouse in hartford. getting in isnt easy, you need to make an appointment, but so it is sometimes. mike met us out there a couple days later and answered our questions, pretty hands off, but available should we ask anything (should have asked do you stand by your shitty product!) found something we liked, biggest concern was keeping it under 3 a sqft and loaded up the minivan (they did help us bring it out to the loading dock) and we loaded up out 700$ of new flooring and brought it back to the house. we unloaded, let it acclimate and then off to install, and curse, and lots of cursing!! the product kept breaking with little effort, after 8 (EIGHT!) boxes worth of attempts, we figured out this wasnt going to work. either the product snapped with install, or it popped apart if we could get a line done. finally after DAYS of effort down the crapper we knew this wasnt going to work and we needed an alternative. let me also put this in writing, this is a warehouse, its final sale. silly us as we assumed it wasnt going to be broken from the go, so in this case, i would have expected some sort of consideration, maybe just take back the unopened product, sure we were going to eat the 8 boxes of broken attempts, but at least its something back for money basically left to burn on the front lawn. ultimately we went with costco, yep, they sell flooring. Life Pro Tip, if you pick it up, its way cheaper then shipping (about $2.50 a sqft). after getting their product, the LVT snapped as it should, and off we went, took about 4 days non stop to get it installed, but 3 months later, still looks fantastic and better yet, we realized it wasnt our ability, it was Dalenes inferior product. well, as you would expect, we tried for MONTHS to get ahold of the GM, no returned calls or emails. i gotta tell ya, shocking considering how 'great' they were with follow up before they got our money. I even went into the manchester store and spoke with brian, he assured me someone was going to give me a call, only fair and respectful (his words) well, 3 weeks later, im still waiting and since they dont care, i figured i would share with the fine viewers of the internet. still looking for a flooring company? try costco! I stand by my flooring review (ok, i did use it twice, but its clever!)

Just the perfect spot to get affordable padded carpet squares…read more For all of you with children or pets know the headache of spot cleaning and going through many rugs and carpetting due to pomegranate juice stains and marked territory.. I'm talking about my daughter here.. just what was she thinking is beyond me. Any trip to a Home Depot will leave you broke not to mention we should all try to support our local small businesses, as in what is left of them here in CT. Dalene Flooring Outlet Center has a great selection of tile, wood and carpet choices from basic to unique. Michael Leite was knowledgeable with a no fuss easy attitude. He was helpful without crowding me or trying to push a more expensive product over another. Offered a discount as I choose to purchase a padded carpet square to ease the hurt on my wallet without any haggeling or other sales gimmick which was much appreciated. You can't go wrong checking out this place if you are in need of decent flooring wether its for your businesses or residential and you want to stay cost concience. Located straigth off the Brainard Airport Road exit off 91

Leslie and her team do amazing work. We got carpet for our new master bedroom, wood composite for…read moreour bathroom floor and tile for the shower. The installer was top notch!

A wonderful job done. The installer', Greg worked very hard for two days. Very professional. He…read morepatiently explained the process. I want to thank Michael for hooking up the gas. I am very happy with the vinyl floor.

Great job! I chose…read morethis company because of Cliff's professionalism over the phone, and the fact that everyone showed up when promised. Everyone was pleasure to deal with; that combined with the professionalism that was carried on throughout the entire project made me happy. The crew was great, efficient, neat, and professional as well! The new floor matches the existing floors and the 100 year old floors that the team refinished throughout the rest of the house make it look like a new house! Thanks again, well done everyone!

Fairly priced and fast and efficient crew. Floors came out beautiful. Never thought they could…read morelook so good!