Jose helped me from the moment I walked in the door to selecting the right carpet, setting up an…read moreinperson visit for measurements and seeing Alejandro through the process of install. We are satisfied customers! They are now starting the process to come to my home for flooring and carpeting in my home. Thank you Pastor Suzanne

"Gimme three steps, gimme three steps, mister Gimme three…read moresteps towards the door?" (Lynyrd Skynyrd) After we had our hardwood floors and steps sanded and refinished, we decided to pretty up those steps with a carpet runner, which explains why we visited Galaxy Discount Carpet Store today. That decision ended up being a FIVE STAR experience. Their two floor showroom is just incredible! Sample boards, rolls stacked on the floor in rows, area rugs hanging from the ceiling, gorgeous stuff everywhere. We met with Charlie and explained to him what we were looking for. He said that staircase runners can either be pre-manufactured in big rolls, or custom cut from carpeting meant for rooms. We knew we wanted a runner in some shade of gray to complement our wall color, and decided on a carpet runner to be cut from a big grayish roll and then finished with black binding along the edges, to complement the black stair rail and contrast with the white stair risers. It was installed 72 hours later, and that was pretty amazing in it's own right. Communication with Galaxy was great. Charlie was a dream to work with, the installers called us the day before install to confirm the date and time window, and the van with two workers arrived as scheduled mid-afternoon and did a neat professional job on the install. Charlie's price was $140 less than one we had from a flooring company out in our neck of the woods, and the carpet quality was better at Galaxy. Everything went well, and the stairs look great!

Never returned my request for a quote. Waited 3 days. Ended up doing business elsewhere.read more

My wife and I went with Dalene Flooring after having another tile company fall through by ghosting…read moreus completely. At Dalene, we worked with Anna who was amazing, making the process easy from start to finish. We were concerned because we needed the project done before January, however, they squeezed us in. Within 4 weeks of us going to the store we already had our tile installed and it looks amazing. We could not be more happy that we went with Dalene Flooring!

If you only have 30 seconds to read this, rest assured that Valley Flooring has truly earned my 5/5…read morerating. From the first contact until the job was finished, there was superior communication, great service, and very impressive products... I have NEVER been happier with any company like I have with these guys! The key is their attention to detail and truly CARING about their customer... and listening to the customer. When first contacting Pete, he immediately had Ricky contact me to schedule the measure. We went down to the store and were impressed not only with the super stocked, clean showroom, but the knowledge they possessed in showing us all of the available options. It was great to deal with someone with so much experience for so many years, along with a GREAT price. On the day of the (free) measure, they contacted me with an exact time that he would arrive and they were true to his word! It got even better from there. They ordered the laminate (wood grained) floor and soon the installers were at our home, and yes, on time! I must say that these guys were craftsmen, making difficult cuts and angles to make our living room and bedroom beautiful! We were BEYOND IMPRESSED with the entire experience. Let me just say that for over 40 years, I have unfortunately had to deal with the big box stores, but nothing compares to this experience with Valley Flooring; I'm really not kidding! They are obviously not a big box store, and actually have beat their prices each and every time I compared. I'm thankfully at a point now where I don't need to shop around; I KNOW that I will get the best price possible and don't have to worry about a subcontractor screwing up a job, or calling someone on the other side of the earth and wait and wait for a response to a problem I was experiencing. When you call these guys at Valley, you get a human that answers the phone and will get you answers to your questions immediately. The install I was talking about (above) was almost a year ago and everything they told us (durability, fit, look, professional install) was right on the money! I have had buyer's remorse over the years on some things I have purchased or services I have paid for, but really, once again, Valley Flooring takes the time and effort to get it right. There's something to say that IF there was a problem or mistake, I am confident that it would be taken care of immediately. In this crazy, stressful world, it is good to know that this portion.. carpet or any flooring is covered (no pun intended) by this group of guys who go the extra mile to not only earn your business, but care about their customers. And because of this great attitude, I am returning once again for new carpet and another new floor in our upstairs, knowing it will be done right. I continue to be impressed with the reasonable pricing they offer, even in this new time where costs have increased (post COVID). Mike Emanuel Waterbury, CT

I can't say enough good things about Valley Flooring. From the moment I walked in, I was blown away…read moreby their incredible selection -- everything from classic hardwoods to modern luxury vinyl, carpets in every texture, and styles I didn't even know existed. It was actually fun to browse because the showroom is organized so well and the staff truly knows their products. What really stood out was their straightforward pricing. No confusing add-ons, no pressure, no "let me talk to my manager" gimmicks. They broke everything down clearly, explained the differences between options, and helped me stay within my budget without sacrificing quality. But the best part? The exceptional customer experience. Every person I interacted with was friendly, patient, and genuinely committed to helping me find the right flooring for my home. They answered every question, offered great advice, and made the entire process smooth and stress-free. Installation was on time, professional, and beautifully done. If you're looking for new flooring, do yourself a favor and check out Valley Flooring. A+ service, quality, and value. Highly recommended

Very down to earth with a creative artistic flair. The staffs are very accommodating and made my…read morehusband and I feel right at home. The process was overwhelming but Annamarie walked us through it all. I am quite sure our decision to use AAI to purchase our flooring was just and I believe we also made new friends. Thank you Annamarie Always G & E

Beautiful showroom! I was amazed on how she was able to give me such an expensive looks without…read morebreaking my budget! I kept ending up disappointed when I attempted to go to a different store because everything I loved was the most expensive product. I was shocked with what she was able to design for me and it came in under budget! Will absolutely be back for her artist eye for the rest of my home!

After going to many flooring stores to see about getting all my floors redone in my house I didn't…read morefeel like many had the experience and care Peter was offering at colonial flooring. I ended up choosing Peter and I have no complaints. It's been almost 2 years and my floors are still going strong. They did the job safe and in a timely fashion. I would recommend Peter to anyone looking to get their floors or carpets redone. It's a great price.

Great experience with Colonial Flooring. Peter and Jeanette were both informative and professional…read more I had wood floors installed in the master bedroom and blinds installed in the living room. They knew what we wanted and gave us different options. the installers showed up on time. very polite and cleaned up after themselves. the whole experience was great and will use them in the future.

Recently installed a stair runner provided by The Runner Store. The two 90 degree landings and…read moreangled landing work perfectly and Eileen & John were so easy to work with during the measuring and sizing part. Walked me through each step and have videos on the installation which made it all work out easy and perfect. This was our first experience using them. And we would us and recommend them.

Owner Eileen is an absolute pleasure to work with. Her guidance and knowledge on swatches, runner…read morematerial - wool vs synthetic and overall customer service was invaluable. Highly recommend doing business with The Stair Runner Store!!

We had catastrophic property damage at our house in 2010, and the original stairs were pine with…read morewall-to-wall carpet. During the reconstruction, since we were already going to be out of the house, we decided we wanted exposed oak treads. We called Naugatuck Stair Co. for an estimate, and Henry came out to measure and inspect - a couple weeks later (after custom building a new assembly in two pieces) he came out and replaced the entire set in less than a day! That included pie piece landing, as well as the drywall that finishes underneath (above the basement stairs). Henri is efficient, comprehensive, and very professional- and the results almost 10 years later are just as beautiful and solid as the day the stairs went in. Solid company, talented people, no nonsense, no fluff, and no doubts! Get your stairs from Henri Carrier!

Highly recommend Carpet Crafters! Shane is dependable, meticulous and a master craftsman. I had a…read morefew projects and could not have been happier with the results. It was a great experience working with such a professional.

I was looking to replace carpets in two of my bedrooms. I got a few estimates, one being home…read moredepot. Shane, from Carpet Crafters, was the best price. I don't use price as my final determination. I also checked his reviews and they were all excellent. Shane came over my house to give me an estimate and show me some carpet samples. He was very professional and polite. I chose my carpet, put down a deposit and Shane told me when he expected the carpet to come in. He did advise me that there might be a delay due to supply chain issues. While waiting for the carpet, Shane was easy to get a hold of and he was very communicative. The carpet came in when he thought it would and we scheduled the install. When Shane arrived to install the carpet he was very careful and meticulous. He put down clean gripping drop cloths wherever it was necessary while he worked. He made sure that his tools and carpet weren't in the way of foot traffic. Shane is a hard worker and you can see the pride he takes in his work. He completely moved our bedroom furniture, removed the old carpet and pad and installed the new carpet, and replaced our bedroom furniture, in one bedroom, in one day. He not only installed the new carpet but he fixed a squeak we had in the floors of both bedrooms. Shane made sure we were happy with the furniture placement and was very careful moving it. The next day, Shane removed the furniture, removed the old carpet, installed the new carpet and replaced the furniture in our smaller bedroom/office, in a half a day. The products Shane uses are top of the line, unlike Home Depot and he goes above and beyond when installing the carpet. Shane is professional and trustworthy and does incredible work, you won't be disappointed.