I'm not a big review person, but feel the need to write one for this company…read more We ended up at their Newington showroom on a whim late one night (saw an ad for a couch they had on sale for my boat). While browsing we stumbled onto a large modular sectional that we loved. We needed furniture for an addition on our home and this would fit perfect. We had to get some measurements of the room before we could pull the trigger but after a couple days we came back, figured out our layout and made the purchase. We were given a 4-6 week lead time, however after the purchase we stumbled onto the Yelp and BBB reviews. Oh boy!!! It seemed to be mostly 1 star and lots of complaints of long lead times, damage and getting the run around. We held our breath but began preparing for the worst case scenario. At exactly 5 weeks, we got the call for delivery (7-2 window). Later that day my wife was texted the delivery window is 7-11 and they would call 15 minutes out (which worked perfect for us). This morning they called at 6:45 and were in the driveway at 7 on the dot. The delivery guys had everything wrapped well, in the house within a half an hour, assembled, garbage removed, and even had a few more pillows than we expected to get. Everyone's experience is different, but I did feel the need to post ours, as after the delivery this morning, we are more than pleased with this company. They even threw the black panther statue on the ottoman in my photos because my wife loved it! I will most be getting that other couch from them as well, and would recommend them based on our experience.

Worst customer service I've ever received in my life. 2 separate occasions ( after the first…read morehorrendous experience we heard some decent reviews from ppl we know and tried 1 more time ) They will simply LIE to you. My first order was nearly 5 months late AND came with 6 wrong chairs, when asked about replacements we were told it would be at least 3 months. My current oder was quoted as a 6 week deliver time, appears it will be more like 14 weeks. The entire staff is disingenuous and will tell you whatever they feel is necessary to get you off the phone. Multiple assurances of delivery time periods come and go without any valid reasons. I wouldn't recommend this business to ANYONE

I basically furnished my entire house from here, when I moved to town a few years ago. I have gone…read moreback to this store dozens of times since, and bought everything from my son's twin bed to a historical map of Wethersfield. Everything is very high-quality, great brands, and in like-new condition. The owner is clearly very picky about what is accepted. The reason I was inspired to write a review is that I recently purchased a wall clock. When I got it home, I realized it didn't work (there were batteries left in it, and they had broken so there was corrosion all over the battery terminal). When I brought it back and explained the situation, she refunded my money immediately.

Some may call it a 'hidden gem' but it is not hidden; it sits right there on the Silas Deane…read moreHighway in Wethersfield. What a wonderful array of furniture on consignment that moves very quickly...so follow their website which is timely and informative. I did not find the coffee table that I now need for my gallery but will keep checking back. I did find a little treasure of a salt and pepper combo. There are many unusual gift items that are well priced and would make a hit.

Sad to read these negative reviews. Eliza was nothing but gracious and friendly…read more I found three treasures in five minutes and they were all on sale , plus Mother's Day special. Win win

I too, have been disappointed since the Rocky Hill store went under new management. I was about to…read morepurchase an item and noticed original tag was much less than what store was asking. I brought it to clerk's attention who said she couldn't do anything about it. Not at all helpful. It's not as fun to shop there since they stopped carrying furniture. Not what it used to be; will shop elsewhere.

I love coming here. Even though today we didn't find what we were looking for today, I still got to…read morepick around to summer ideas . Its not design for the younger crowd. Big variety of items and themes for our home. Its not expensive and the lines to check out are pretty long most of the time but they manage to move it quickly. Pretty organized.

We went on a Friday about an hour after opening. After looking around for quite awhile, I had only…read more1 item to purchase. The line to pay was ridiculous! I put the item back, and as I walked past the registers, there were only 3 open. Whyyyy?!? It's always an issue this time of the year.

Bought a bedroom set from them last year and really liked it, so brought my two kids here when they…read moreneeded cheap good furniture for an apartment. First, the reason I did not give them 5 stars has to do with the sales person. He would not leave us alone and was not a good listener to our needs. Let people shop! We were not even all the way in the door when he pounced. I told him we wanted to just look, asked where mattresses were and next thing we knew he was glued to our side the whole time. When they wanted to make a decision, we had to ask him for privacy. Then as he was writing up the order he still did not get they only wanted mattresses no box springs and tried to order them for us. The mattresses were priced well and they had exactly what we wanted at the price we wanted. Also got a table that is very nice and well built for a very good price. Delivery was exactly the date and time. They actually notified us multiple times , came at exactly when they said, were fast friendly and even helped me make room in my garage to store the items. If you want high end furniture, go someplace else. But Bobs is exactly what they advertise and for the price you get a good value

I was in the market for a couch and when I entered the store, an associate named John approached me…read moreimmediately. I told him I was just browsing and didn't need any help. He proceeded to awkwardly follow me around the store. I was trying not to make eye contact with him bc I didn't want to engage with pushy sales tactics. It got so uncomfortable when he kept bothering me multiple times when I was trying to browse in peace. It got so uncomfortable I just walked out of the store and I will never return.

Even though every thrift store is a gamble, I'd give this store a chance. An organization building…read morehouses is definitely worth the cash, and worth keeping our stuff out of landfills. Go here before the big boxes! The furniture is laid out by rooms, plus a few dish, art, and lighting sections, so it's pretty easy to find your furniture genre. A pallet of tiles and some paints was also available. I didn't have the experience of donating, yet, but the browsing was a decent experience. Alas, the novelty kids bed was gone before I could inquire. The store has a facebook page if you want a head start in your browsing. The staff (or volunteers?) on site were kind. Overall, a good and green experience.

This location's usefulness and pricing really depends on what you're looking for. Furniture tends…read moreto be overpriced for quality/style. Laminate furniture appears to match prices you could get for new at Target, and it's dinged up here. But building supplies, drawer handles, sinks and other fixtures, and some appliances, as well as windows, doors, etc, are often priced well and can be the best match for someone looking for specific styles to match an older house, for example. I did find a very nice solid oak sofa table to refinish here last time, though, for only $50, so if you're here anyway for the affordable stuff, you might find a stray diamond in the rough.

I found this place on Yelp after I picked up a "free" chaise lounge. It is perfect for bedroom and…read morephotography prop. I knew I couldn't just take home because the item was heavy as heck and if I took home I would put off and procrastinate. Wilson is centrally located on Washington ave north haven. Owner graciously met me downstairs, removed item from my car and took the time to inspect the item and point out the "gem" I procured as he compared my lounge to the "prefab won't-last-five-years chaise lounges of today. He asked questions on where the item will be stored (high traffic va low traffic areas of home) and when i answered he provided a plethora of fabrics to consider. Most importantly, he did NOT expect full payment that day! Whew!! What a relief. Starting a new business is expensive so not having to make full payment before work commenced made my day. Chair is absolutely a transformation. Comfortable and I can't wait to use as a prop. Love the oatmeal color I chose.

My father had a chair that has been in the family for generations, in fact his grandad read him…read morebed-time stories in this one over 65 years ago. The years had not been kind to the chair, fabric needed to be replaced, padding worn and arm of the chair completely broken. Rich was great from start to finish. He was able to help us find the right fabrics and bring life back to the chair - looks good as new and still holds that antique quality they just don't make anymore! And a family heirloom should now see more generations to come. Thanks again Rich! Service and Skill are top notch. Rob

It's an amazing store, and I feel lucky to have it in this area. If you're looking for a very…read morespecific item, of course you may have to keep returning because it's hit or miss. The items are high-end, unusual, and often "just the thing" you need. The sales people are knowledgeable and very helpful with putting a room together with you. Sean works with you on the price when he can. I highly recommend this wonderful place.

I generally like this store. I've purchased some paintings, bookshelf, and some other odds and ends…read morehere in the past. All overpriced, of course, but also unique and charming. I love the idea of this place, but I do wish they'd be more reasonable with prices.

A beautifully curated selection of pieces! Definitely appeals to a millennial audience and is very…read morewell organized. I will be back to buy more pieces from them!

So many unique furniture! if mid century modern is your jam this place is your place painting…read morepottery knickknacks it's all here for great prices!