I went into location in Buckland hills and from the start the associate by the name of Tim he is a…read morecompulsive liar and the sad part I was coming back in about a year and purchase a bigger bed because of my situation I asked Tim a few times please don't lie to me they delivered the wrong mattress the wrong stand for the mattress and I almost sent it back but I didn't because I had to get to work Tim is a sad sad 2 neck having I want to say bad words but he ain't worth it I'll never go back to mattress firm never.

I have bought 3 of my children's mattresses here in the past 2 years. A salesmen always gets up and…read moregreets us. Friendly, knowledgeable, want to help, easy, and in-and-out. That's why I keep going back. Even the exchanges are fast and easy.

Blame at both ends, but I would have assumed as a mattress outlet, the appropriate questions would…read morehave been asked at moment of sale. Purchased a Full set and my "experience" did not include the possibility of a XL Full frame. Received the shorter of 2 (box and mattress) and loaded onto a guest room frame and I think I am all set. Did not notice it was short and went on with life. As a guest later pointed out, the box spring and mattress were short within the bed frame. I did not handle the initial complaint appropriately, but Jimmy was to check to see if there was anything he could do. Ghosted! Just noting for others......buyer beware and know what you really need.

I finally bought The Mattress I wanted for a long time and it's wonderful. Thank you Jimmy for your…read moregreat customer service. Dealing with Jimmy, the owner - operator was so easy and he was really real. That is so rare these days. There was never any upsell talk at all. I said what I was looking to buy and my options were laid out in front of me. My son and daughter also bought their mattresses from Jimmy and they couldn't be more pleased, they rave about the comfort and the quality of their mattresses and his prices are unbelievable. My kids had shopped around for a while until they found this place and no one can beat Jimmy's prices or quality. I highly recommend The Mattress outlet by Jimmy in East Windsor.

I was looking for a zero gravity chair and went in with a chair in mind. Although I liked it when…read moreI tested it in the store, Jesse suggested that I try another chair that might be a better overall fit for my height, and he was right. They had a nice selection of styles, so I was able to find one that looks as great as it feels. Nothing beats being able to try before buying and the expertise of people who do this for a living to help guide you. 5 stars.

Who knew a stroll after dinner past this location would end up a real treat. My husband and I went…read morein after I saw the sign on the window about getting fitted for a pillow. I've been researching ways to support my sleep and just wanted to see what tangible options I could explore. The store is under new ownership and the new owners are the most pleasant people. Julian, Dee Dee are new to the area and were so informative and Juan from corporate also educated us. We were able to demo the leather Zero gravity chairs, the office chairs and then the massage chairs. There are so many options. We never think of our backs until there is an issue and I saw this place as a preventive as well as a supportive necessity. The value is an investment and my husband and I are considering our needs. He walked in tired and some foot pain and walked out saying he felt energized and no more foot pain after a short demo. I suggest people to stop by because you never know.

Recently my laundry machine needed to be replaced. I went to look at the options at P.C. Richard &…read moreSon. Their sales associate Dwight greeted us as soon as we walked inside. They have so many appliances here, from coffee makers and blenders, to every single larger kitchen appliance, TVs, mattresses, even outdoor equipment such as grills. Dwight was very patient in showing a variety of washing machines that are similar to the one that needed replacing. We found an excellent one by Whrilpool. We agreed on a time and day their team would deliver the washer. Sure enough it was delivered as promised. They also hooked it up. The delivery was free. If you would like for them to dispose of an older, large appliance they can do that for you. I have been genuinely impressed with the selection at P.C. Richard & Son, their all around customer service and their product.

My experience with Mike, the salesman, has been wonderful. He's very professional, knowledgeable…read moreand kind. He always does his best to give us the best deals. Where PC Richard & Son falls short is their delivery crew. For the last 15 years I've purchased big and small appliances here from Mike. Some of the delivery crew are great while some don't know what they're doing, don't speak English or don't know how to setup and install the appliances. It gets really frustrating.

From first seeing a dining room table and chairs in a friends' home in Arlngton to occasionally…read morestrolling through the Boston Boylston Street showroom and then finally buying a platform bed with storage drawers, I have been impressed with their furniture. So much so that when I knew I would be moving into a new home in a retirement community west of Boston, I knew it was time to buy two nightstands to go with the bed. The Memorial Day Sale mailing made it happen. Fast forward to move-in date here where I discovered to my dismay that the wall for the bed wasn't wide enough to accommodate the new, as yet undelivered, nightstands! Scrambling th the help of my niece, I found two others on their website that would work. But would Pompanoosuc Mills honor an exchange of two custom made nightstands for these different ones? They would! Understandably they voiced a wish I'd realized this sooner--as did I, of course. The new nightstands won't be delivered until the first of the new year. But that is a very small price to pay for being able to deal with a company that has truly bent over backwards to keep a customer happy. Beautiful furniture made by a beautiful company staffed by beautiful people! So looking forward to getting the new nightstands and so thankful for all at Pompanoosuc Mills.

This is another great day, my end tables that I had made to order for my bedroom set arrived…read moretoday.The former nightstands I had already had , needed to go! Now the furniture made for the living room and bedroom are all custom sized beautiful cherry wood furniture from Pompanoosuc Mills. Now my bedroom and my living room are gorgeous ! Thank you to the master builders at Pompy! Sue Treadway, Avon CT

My wife and I loved meeting Rosy, the golden retriever.She was so welcoming! Cheri was very nice…read moretoo! The chairs are wonderful and they last quite a long while. We probably should have taken better care of them but with a seasonal washing and linseed oiling, they retain their luster very well, and they are so well made! We bought (6) more and We promise that We will take better of the new ones! These are good people and they truly deserve Your business! Thank You Baldwin Adirondack Chair Company!

We stopped in to check out the 54 inch patio table and benches. They were very helpful and gave us…read morelots of tips and information on how to maintain the furniture. We purchased the table and 4 park benches for our patio and they delivered the same day. It all looks amazing and is very solidly built. Everyone was incredibly nice and I couldn't be happier with the furniture and experience.

Love this place!!!! First, we only use Benjamin Moore paint because well it's amazing. Secondly,…read morethis is the first place I've run into that carries 8"x8" paint samples!!!! I can't tell you how extremely helpful it is to view a paint sample that doesn't require a magnifying glass. It's life changing! The staff here is so friendly and helpful! The store is open and clean. There is also plenty of parking right in front of the store. I highly recommend this place for not only your paint but they also sell window treatments and offer decorating services. Check them out if you haven't already!

Team is fantastic would recommend! Got my paint here for my garage and had a great experience in…read morestore with the friendly staff