"His clothes are dirty, but his hands are clean And you're…read morethe best thing that he's ever seen Lay, lady, lay Lay across my big brass bed" (Bob Dylan) Here's a bedroom confession. The last time we bought our bedroom bed was 30+ years ago. It had a no frills generic King sized mattress, two generic box springs, and a simple interlocking metal frame. That frame had recently started falling apart with increasing frequency, and the process of lifting a king-sized mattress and two box springs from the frame, figuring out how to re-lock the frame, then pile everything back was getting both tedious and tiring. So since that bed dates to the Bill Clinton presidency, we decided it was time to move ahead and get a new one. Beds, especially Kings, can be crazy expensive and hit three grand or more pretty easily. There are lots of mattress quality options, mattress "toppers", and frame and platform options. It can be as complicated as buying a vehicle. So, bearing all this in mind, we checked out two competitive stores yesterday. Connecticut Mattress was our second visit and we purchased our replacement bed there. We ditched the old metal frame for a sturdier platform, eliminating the need for box springs, and we splurged a bit by having the platform "tilt" at the head to make watching TV and reading a bit more comfortable. We went with a "firm" mattress we both test drove and liked. I want to acknowledge how helpful our Sleep Consultant (that's the title on her business card!) Joanne Wholley was. She was super knowledgeable, very patient, and had a great personality. She was the reason we chose Connecticut Mattresss over the competition. Pricing for the bed, platform, delivery, and removal were similar. But Joanne's counterpart at the store that will not be named was pushy to the point of aggressive, and miraculously dropped her quote by $100 as we told her we needed to discuss things and were leaving. So maybe instead of being in Avon, I was in Lourdes and unknowingly made a pilgrimage to The Miracle of the Mattress?

Best experience ever. Ann was amazing and I highly recommend going here. We saved so much money as…read moreMattress firm was going to charge us $3000 more than what we spent. Plus she was friendly, knowledgeable and gave us space. I will only go there from now on.

Came here looking for a couch but didn't expect to walk out with buying one!…read more We came specifically for the pit due to the constantly rotating stock and cheaper pricing. Audra helped us find the perfect couch set!! "Athens" they call it, is a grey color but looks green in different lighting. We rented a truck from another source as there is NO delivery offered from Bob's if ordered through the pit. They do however have a 3rd party delivery service if needed. But due to pricing, we went elsewhere for delivery.

They have ROACHES! Not kidding, my boyfriend and I just brought our fireplace home from the outlet…read moreand I open the cabinets to find a bunch of dead roaches..I'm disgusted and will never shop here again ESPECIALLY at this location.

My review is for Jessie and James that came to pick up a recliner from my parents due to it just…read moredidn't work out for them. Jessie and James could not have been more kind, friendly, helpful and went above and beyond with the return of the recliner. I'm (daughter) visiting from out of state and these two men were fantastic and my parents too very pleased with the service they provided for them today! Thanks again Jessie and James! :)

My fiancé and I visited Relax the Back today with no appointment needed. We were looking at the…read moreHuman Touch Super Novo and the OCHA M.8 chairs. Doug helped us immediately (I had called earlier so he remembered me from the call). He put us in both chairs to try out. I started with the NOVO first and then tried the M.8. Doug allowed me to try out another massage feature on the M.8 (so three massages total). While we were testing the chairs, he told us all about himself, the company, the massage chairs, and the massage chair companies. Doug clearly loves what he does and is extremely knowledgeable. He was not pushy whatsoever and he actually told us to come in next week to try out the chairs again before we decide on a chair. Seriously, this is the best customer service I've had in years (if ever). We will be back next week to try out the chairs but opposite of how we did it this time (just to really get to know each chair and their functions). We have done a ton of research on both massage chairs so we know that no matter what we end up choosing, it will be a great choice. Side note/tip: if you are looking at Relax the Back in Greenwich, they only carry to M.8. Take the extra time to drive up to West Hartford and compare it to the Super NOVO. The showroom may be small but it's always good to try out the chairs before making a big purchase.

I contacted Jay on a Saturday evening, he answered right away and we set up an appointment! He was…read moreinformative, honest and very personable. i Will go back to order more mattresses from him.

From the owner: Delivery, Finance Options, Shipped Direct to Home, Available by Appointment Only…read more

This is our second time coming here to buy appliances for our rental properties. They have been…read moreamazing!! Mayra has helped us both times and she is very helpful! I would recommend them to everyone!

I'm writing this review on behalf of my mother in law... About two months ago she went with her…read moremother to pick out a sofa set, once they decided which set to go with they called the store to make sure the set was in stock which they were told it was and that she would set one to the side for them and they paid in full to make sure it was held for them and told the woman that they would be there to pick it up in two days. On the day they went to pick it up they arrived at the store and was told by the "manager" that the set was sold and he was very dismissive towards them! Never apologized or even tried to make the situation right.. How do you sell something that was already paid for?? Doesn't sound very professional or ethical in my opinion smh

Smart helpful advice from Ryan who gave me my desired options, clearly from a good selection for…read moregreat value! He was able to look up my last 10 yrs of purchase and. Arrow down what o have liked for which family member. And Ryan stays on the purchase experience all the way down the line. Go her go here go here

Went to this store with my mom to replace a twin mattress which is used for guests. Jim was very…read morekind patient and knowledgeable. I highly recommend this store. We were in and out of there in about an hour. Delivery is usually next day or two days from time of purchase. Thank you,Jim. Five stars!

Stay Away from Mattress Firm....Purchased a Beautyrest "black beauty" and although the store has a…read more120 day return policy we noticed the mattress sagging badly at 6 months. Store was no help, referred us to Mattress Firm parent who denied anything was wrong and failed to either replace or refund so now we have a $4,000.00 useless mattress.

Should have checked reviews for both Mattress Firm and Beautyrest. Stay away from both. They…read moreoffer a 120 day return but it wasn't until 6 months the mattress started to sag (badly) and both the store and their parent refuse to replace the mattress. I'm now stuck with. $4,000 useless mattress.

This establishment is at 30 Spring St. in Southington; here is their website:…read morehttp://www.beddingbarn.com The folks here are absolutely wonderful. Kelly took care of us as soon as we walked in the door, and the gentleman who was working gave my children coupons for ice cream! Kelly was honest, fair, and kind; A huge change from the horrible experience I had down the road at Pilgrim city in Southington (I just wrote one star review for them, which I would've loved to give zero stars for--if it was allowed!). There is a reason places like pilgrim city need a carousel and café as gimmicks to get you in the door--crappy customer service! Save yourself the time, aggravation and headache... Go to bedding barn in Southington! Good, honest people!