Cancel

    Open app

    Search

    Relax The Back

    4.7 (12 reviews)
    Closed 10:00 am - 6:00 pm
    Updated 1 month ago

    Relax The Back Photos

    Recommended Reviews - Relax The Back

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Jah is great ! Came in for a quick second & he's the most easiest person to talk to!!! Highly recommend!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Doug and Betty and Jah provided wonderful service and i can't recommend them enough for their products and customer service!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ashley F.
    602
    31
    7

    6 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Sean R.
    295
    44
    38

    7 years ago

    Love this store. Betty is fantastic! Will be back in to purchase! Most comfortable place in the center!!!

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    13 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Relax The Back

    Review Highlights - Relax The Back

    Another honorary mention goes to Jah for his assistance & follow through every time we called with another question.

    Mentioned in 4 reviews

    Read more highlights

    Tempur-Pedic Flagship Store - West Hartford

    Tempur-Pedic Flagship Store - West Hartford

    5.0(4 reviews)
    0.2 mi

    We had tried 5 different beds including Sleep Number and beds in a box and could not find a bed…read morethat worked for both my husband and I. He wanted firm and I wanted soft. We could never get our our " Sleep Numbers" to works correctly and it felt like we were sleeping on a pool raft. I was nervous to try another bed, but my back was now killing me. Chris, and his manager Karin were amazing. There was no pressure and they walked us through many options. Also, everything was VERY clean and sanitary covers abound. They even offer appointment only showings after hours to accommodate work schedules and health needs. We determined that two twin XLs would work best on a King adjustable base for our needs. We have had our beds now for two weeks and we each love our beds ( mine soft his firm). There is even a 1 inch height discrepancy but with a bed gap filler ( thank you Amazon) and our mattress pad you cannot see any height issue and no one except the dog sleeps in the middle anyway! I no longer have any back pain!!! We sincerely want to thank Chris, Karin and Dana for their kind, patient, professional and courteous service. We would highly recommend this store and these reps.

    My experience was delightful from beginning to end. I had already done my research and knew exactly…read morewhat I was planning to order. I called from California to the Connecticut store for a Connecticut delivery. I spoke with Karin. She was friendly, knowledgeable, incredibly helpful and paid attention to every detail. When adding the sheets to my order she took photos and texted them to me so I could see the exact colors before choosing since I wasn't on-site to see them for myself. I called in the late afternoon, CA time. There is a time difference and with the length of the process, as I had many questions, she stayed past her normal hours to accommodate me and couldn't have been nicer about it. I highly recommend this store and Tempur-Pedic. The customer service as well as the products are top notch!! Thanks again for making this enjoyable and easy...that's hard to come by these days.

    Photos
    Tempur-Pedic Flagship Store - West Hartford
    Tempur-Pedic Flagship Store - West Hartford
    Tempur-Pedic Flagship Store - West Hartford

    See all

    Mattress Firm West Hartford North

    Mattress Firm West Hartford North

    4.0(13 reviews)
    1.7 mi
    $$$$

    I purchased a mattress and was given the option of two delivery dates. I selected one, but the…read moremattress never arrived. When I called the store, the customer service agent explained that he had misspoken about the date. Fine....human error happens. He then provided a new delivery date, and later the company confirmed my delivery window. On the day of delivery, the mattress arrived almost three hours outside of the time window I was given. It appeared I was the last stop, and only one delivery person arrived to deliver a king-size mattress. When he came into the house, he decided he would not deliver the mattress because he didn't want to bring it upstairs. He claimed the mattress would not fit, even though I currently have a king-size bed and mattress in that room. I assumed he might have been tired since it's a physically demanding job, which I understand. However, instead of explaining that, he essentially said he didn't want to do the job and stated that he "works smarter, not harder." He also said he would not remove the old mattress and could just leave the new one at the door for me to figure out myself. I'm sorry, but I did not spend over $2,000 on a mattress plus delivery fees to handle the delivery myself. As of now, I still have not received my mattress. I have called the store, left a message, and have not received a call back. I have also called several additional times since then with no response. Overall, this has been a very frustrating experience, and I would not recommend this service.

    Always very professional, knowledgeable and friendly. Took the time to find out exactly what I was…read morelooking for, at a better price than expected. Delivery date and time I need. Thank you Kevin!

    Photos
    Mattress Firm West Hartford North
    Mattress Firm West Hartford North
    Mattress Firm West Hartford North

    See all

    Sleep Number

    Sleep Number

    1.9(8 reviews)
    3.2 mi
    $$$

    I was extremely excited to order a sleep number bed on Memorial Day, which is why I was willing to…read morewait over a month for delivery on July 2nd. 3 hours before the scheduled delivery, we were notified that there was a technician emergency (most likely a holiday weekend) and delivery would now be on July 27th - more than 2 months after the purchase. On July 5th we contacted customer service and they moved delivery to July 9th. Then they moved it to July 7th between 6:30 and 9:30. All of this was confirmed by email and text. Bed never arrived. This time customer service said our delivery was scheduled for the 9th. Canceled order. The experience was awful. The only good thing about this experience was the sales rep. She was great. I'm sure we will find a bed just as comfortable at a fraction of the $7000 price tag elsewhere.

    Do not buy a sleep number. Save yourself a lot of aggravation…read more 1. Bed Frames are not returnable so when they sell you a mattress and say everything can be returned for a refund, you have fallen into their trap. 2. The sleep IQ is a joke. It tracks anytime you are in bed so if you watch TV , it tracks you as restless. 3. In the time I had the bed I reset the remote eight times. It does not sync easily. 4. When I finally had enough it took hours to arrange for a pick up- strangely a ten day wait when deliveries to receive take little time - and I received a nice surprise. They give a 100 percent refund BUT it's a $199 charge to pick up the bed. And you can't send it back or deliver it yourself. I felt very taken and mid represented by every facet of this transaction

    Photos
    Sleep Number
    Sleep Number
    Sleep Number

    See all

    Relax The Back - officeequipment - Updated May 2026

    Loading...
    Loading...
    Loading...