My brother paid $213 for a battery replacement on his MacBook Pro at this location on January 29…read more Shortly after the repair, he had to return because the trackpad was no longer functioning following the installation. Within approximately two months, the replacement battery itself began failing and displaying a "Service Recommended" warning. The battery now has significantly reduced capacity, despite relatively light use. He contacted the store multiple times seeking assistance. Because he currently lives abroad, he repeatedly explained that returning to the store was not a realistic option and asked several straightforward questions regarding warranty coverage, shipping costs, and possible remote solutions. After repeated follow-ups and emails, those questions were never answered. The only response he received was that he could return to the store or mail the computer in for review. When he requested additional information about how the warranty process would work under those circumstances, communication stopped. A battery replacement that fails within a mere matter of weeks is disappointing. But the lack of communication and the unwillingness to meaningfully address the issue afterward were far more disappointing. After he posted a review describing his experience, he received a prompt response stating that corporate had approved a full refund and asking that the negative reviews be removed. However, after providing the requested refund information, communication ceased again and the refund has not been received. The receipt and relevant email correspondence are attached for reference, including the email offering the refund and requesting that the negative reviews be removed. Readers can evaluate the situation for themselves. Based on what I have seen, I cannot recommend iFixandRepair Forest Park.

I had the battery replaced. The did not have my battery in stock. They ordered it and it was done…read morethe next day. Phone is working now.

Great repair service. They replaced the cracked front screen on my iPhone in record time and for a…read morefair price. Quality work. Would return, would recommend.

I've always had my doubts about these places and they were proven out on my first ever visit to…read moreone. I brought my iPhone in to get the camera fixed. They apparently put an unauthorized part in there, and of course it didn't work. Bad enough, but in the process, they broke my screen. It's okay though, they replaced it for $100 plus the 110 dollar no refundable deposit I gave. That's $210 so far for nothing. Bad enough, but wait. Now, my iPhone won't stop letting me know that someone attempted to install an unauthorized part in my phone. I can't get the warning to leave, which I believe is unduly draining my battery. Bad enough? Also, my battery doesn't want to charge fully anymore and it runs down about 15% faster than it used to. When I went there, all i needed was for my camera to work. Everything else was fine. They charged me $210 to break my phone completely. An expensive lesson to learn. Never again.

I accidently dropped my android phone and it would not charge (not even with a wireless charger)…read more After my telephone service provider could not fix it, they referred me to Phone Masters. At Phone Masters, the manager, Ahmad J, was friendly, understanding, and knowledgeable about the telephone issue that I had acquired. After doing a quick but thorough assessment, Ahmad was able to provide me with a solution to my problem at a reasonable price. Excellent service!

Efficient (both giving me an estimate and doing the battery replacement), friendly, and reasonably…read morepriced!

Fixed the charging port in my phone in one hour for a highly competitive price! Convenient…read morelocation. Very polite and friendly owner.

This place is a Boost Mobile store , as s senior advisor for Trip Advisor I would recommend this…read moreplace to my family and friends and all my paparazzi co workers at TmZ tv.. I only wish this guy was in Los Angeles Ca and New York , he help me save lots of money by fixing my iPhone 6 Plus s that was smashed up by cars running over the whole phone , I though for sure in had to buy another iPhone and then I went to this store cause my other friend told me he fixes phones and I'll be a MF and he did save and fixed my problem home and then my camera didn't work , he told me to bring back and he fixed that as well.... I've seen iPhones like mine that people can fix for $150-$200 and this guy was so far the cheapest and he can get it done quick... he charged me $90 and $25 for the camera , many places charges $50 just to fix the camera and he told I care of me and he has a great attitude , well mannered gentleman for his age. He even allowed my kids to play with the Beach balls there and he didn't complain at all. I'm Thank you son much for saving my phone and saving me money and mostly for being kind to me and my children. I will make sure I rate this business on TripAdvisor.com 5 stars by far the best for mobil store Thank you again.

Great services , My phone needed a replacement screen and they did it in 45 min and a great price.read more

They used to be great! This time, they weren't able to repair our computer, or even find our ticket…read morein their record system or in the shop without us coming down there. They kept the computer for over a month until we decided to take it back.

I brought my iPhone 12 Pro Max in because it wouldn't charge. Naturally, I assumed the…read moreworst--broken port, new phone time, sell a kidney. Turns out... it was just lint. Pocket fuzz had staged a full-scale invasion inside my charging port. These geniuses didn't just clean it out--they performed a delicate iPhone colonoscopy. In less than five minutes, my dead phone went from "flatline" to "back from the dead." Watching them pull out enough lint to stuff a Build-a-Bear was both horrifying and deeply satisfying. Honestly, I half expected them to hand me a tiny sweater knitted from pocket debris. Moral of the story: before you panic, let these folks work their magic. They saved me from buying a new phone, a new charger, or worse... facing life without Instagram. Highly recommend...fast, friendly, and they don't judge you for carrying around six years' worth of pocket dust like a lint dragon.

Okay, so heres the thing, as much as I'd love to be able to leave a full 5 star review, I just cant…read morein good faith. Lmao. They get an A+ when it comes to the repair of my Dell laptop, inspiring 3580! It was having tons of software issues, as I recently purchased it from a local pawn shop. It would not properly install the latest version of windows, it kept stalling around 70-80% it waz running ultra slow, and sadly, ive become my father. (illiterate when it comes to technology, something i never thought would happen to me) Anyways, I struggled to find the right place to bring my laptop in, because when you know very little about computers, you have no idea if your being taken advantage of, or even told the correct information. So the reason they didnt get a 5 start review is because I felt like the man who did the work on my computer was very rude and wasnt explaining anything to me. I have no idea if I overpaid, but I do know that good service is more than just fixing the issue. I want good service all around, and I did not get that here.

I came in (2nd time, first time was several years ago) to have my phone battery changed. The new…read morephones are made where removing the back requires tools, not just fingernails. They can be hard to get ahold of by phone, and after unsuccessfully trying to go to a shop in the neighborhood, I headed here. I wish I could answer 'meh' to the value question. $79 to replace a battery? And I bought MY OWN BATTERY no less! I know it's a tricky procedure, and could incur more damage but still.. The guy told me it would take 45 or so min, and with it being small shop/pandemic times, I left to window shop down the street. That is one advantage to them being downtown, there is more to do while you wait. I left and came back, and it was done. He printed me out a receipt when the text receipt didn't work. I'd recommend if you have some extra cash, time to kill, and want to invest in your technology (when you add up what you spend to how long you keep the phone/device per month or year, its only a few bucks.)

Overpriced and owned is slow like what 300$ for a pixel 2 and 300 for an a14 a phone you can get…read morefor 200 new

I needed a couple shattered phones fixed and decided to try this place. They were much cheaper and…read morefaster than other places in the area. Mike is a really nice guy, and did a great job! I would recommend this place to anyone needing phone repairs.

I'm not sure this is the same owner but from the business card I received, it's the same address…read more I've been to this place before and they did fine so I decided to go back. The man at the desk "fixed" my ipad within a reasonable time frame but 3 months later, the ipad has the same problem it had 3 months ago when I brought it in the first time. There's no guarantee on their work so if I wanted it "fixed" again, I would have to pay the $150 they charged me the first time. At this rate, I mind as well get a new ipad and not deal with such a hassle. Thanks for nothing.