The design assessment , product management was exceptional…read more Stacy Doan was accommodating and helpful in providing extraordinary products and services to my home project. The Wagner teamwork is outstanding. I will go forward with the Wagner Floors as Stacy performed to know and understand the process and design especially for my home. Thanks Wagner Floors. Dean and Tina in Lakewood. ​

Let me share with you my experience,…read more Walter their salesman came out to give me a bid Once he found out that Home Depot had done the estimate already, he just used the amount of boxes which was about 80 for the estimate. He did no measuring or anything else. He was gone in about 10 minutes. (I needed only labor as I was purchasing the material from Home Depot.) Once we agreed on Price to have all the existing solid wood baseboard, removed the new floor put down and the baseboard put back. I agreed to the job. Pricing; I agreed on 50% down and 50% when the job was completed to maintain some control of the final product I'm very glad I did this. Their policy is to get 100% upfront, which I never recommend anyone for any service, ever do. The very next day after agreeing on terms with Walter, I got a call asking for 100% of the money I told this lady that's not what we agreed to and she said well that's what we normally do and I said you better call Walter. I'm gonna cancel the job. She did came back excepted 50% Overall, the subcontractors that came out from a company called Sun sunshine floors did a pretty good job putting in the material But it's the follow up , putting doors back on , getting trim put back on that was a real headache and took me almost 30 days to get done and also a threat of a complaint to get what I considered to be a very reasonable discount about $370 off my bill In the end, I fixed the existing problems myself because it was too much of a headache after they finally agreed to give me the discount Finally, a reminder again if you use this company, do not pay 100% upfront you'll have no control over the job over anything that needs to get fixed and you'll be working on their timetable, while they have all your money ------- Part 2 It's smart that Kelly took down her first knee jerk response to my above comment since is was inaccurate and not well researched. "Telling me I agreed not to leave public comment in agreement for the discount" -that was true if you accepted my generous offer.... the first go round. I'm going to guess that she finally got around to actually reading.... the 2nd email with my threat to file a complaint with yelp. Poof.....gone and replaced with boiler plate sorry we messed up and we should have done better. " Kelly, I wish you would have taken seriously my first initial complaint to your company and really taken the time to call me and find out what happened, Sincerely apologize, accept my generous offer and maybe even go a bit farther to make me happy and satisfied, If you had done so, we wouldn't be having this stupid engagement in the first place. Even after all that, I do hope you have a Merry Christmas and a Happy New year.

I'm so glad to have found these guys! Their prices were reasonable, they communicated well, and…read morethey showed up when I needed them to so I could time their work with my kids spring break! The floors look spectacular! Thank you! Thank you!

Grinding our concrete floor and applying a coating was a difficult, nasty job. But, these folks…read moredid it and the results were tremendous. We would definitely use them again.

Our floors look beautiful. The experience was great: prompt reply and service, and really…read morecompetitive price wise.

Patrick and his crew are amazing! I'm a Realtor and I have used them multiple times in my personal…read morehome and refer them to any client who needs flooring services! We have used them for refinishing hardwood flooring, installing wood treads and risers on our stairs and adding new hardwoods to our upstairs hallway. They look fantastic and we have received so many compliments. I would recommend them to anyone looking for flooring services!

Gabe is amazing. From custom work to refinishing. His knowledge is invaluable to keeping our family…read moreheirloom pieces sturdy and in great condition. Gabe had also provided custom work for us. Beyond our expectations and so refined! We will reach out to Gabe for any finishing or furniture needs.

Gabe was incredible! Helped us out by coming to pick up the table himself. He detached it from the…read morebase and even offered to include the leaf of the table, which we had not considered as we barely use it. Still great to have it match! My grandfather has some background in woodworking and was extremely impressed with the quality of Gabe's work. Our table looks brand spanking new!! Gabe was communicative, extremely efficient, and very reasonably priced. We will definitely use him for any future projects that arise. Thanks Gabe!

Wonderful business! The staff is always so kind and responsive. I have taken furniture here twice…read moreand they always do a wonderful job. They almost always finish before they say the work will be done. Highly recommend!

Refinishers did an outstanding job staining and sealing our cherry wood cabinet. Their price was…read morevery reasonable. They were courteous and professional. We will use them again.

Cata's Painting was great. They responded quickly to my Yelp quote request and dropped by to give…read morean accurate quote. They were able to schedule work quickly and got the project done in 3 days. I got a bedroom and bathroom painted as well as reglazing a tub. They were willing to add on painting a few door frames for a competitive price. Would use again.

Jelsin and his team are incredibly talented and very professional. We used them twice getting our…read morehome ready for sale and painting our new home. Cata's Painting completed both jobs professionally and to perfection. We will definitely use them again.

Abner and his team did an outstanding job on our project. They repainted walls and ceiling and…read morepainted our cabinets. They took great care of everything and the finished product looks amazing. Thanks Abner!

They did a great job on painting my lower cabinets. He showed up on time ans finished the job…read morequickly

We love Fresh Look Refinishing as they did an outstanding job in refinishing our bathtub…read more Scheduling was easy and all questions were addressed. They were prompt, professional, attentive to detail, kept us informed, and fair priced exceeding all expectations.

Beware of the 'Bait and Switch' queen! Martha is one of the most unethical people I have ever dealt…read morewith. She provided a quote. Within an hour she provided an 'updated' quote, which she updated several more times out of the blue. She represented that her husband was looking at the pictures and telling her how to update the 'quote' since he was going to be the one doing the work. She later said he doesn't work in the field anymore. She's a complete LIAR. Her 'quotes' are worthless. She comes up with numbers she fabricates our of thin air. Her technician complained about how little she paid him. The number he said she was paying him was about 15% of what we paid her. And he was using HIS equipment. No way the materials cost more than half the cost of the job. Our countertops do look good, but the business ethics exhibited by this woman are beyond belief. STEER CLEAR!!!

As one of the other reviewers said, these guys use subcontractors of varying quality. They had to…read morerefinish the floor 3 times because the owner insisted on sending the same crew back each time (which makes sense if using a fixed-price sub - keeps their profit intact). I communicated my concerns professionally (and almost apologetically) with the owner as we went, but I'm not sure that any of them were addressed directly with the crew - rather they were just given basic instructions at the start of each day to fix the problems from the last go 'round. I'll give them credit for trying to make it right, and the floor looks a lot better than it did when they started, but it still wasn't 100% at the end and they didn't want to listen to any more complaints. A list of items specific issues that as far as I can tell were never communicated back to the crew: - The first thing the crew leader did was take a dump in my bathroom, without asking, and made this a daily ritual. - They didn't bother to cover anything up before sanding - no sheathing between rooms, no covers over the vents - so dust was everywhere in the house. At least I had the good sense to turn off the HVAC, but still had to change the air filters several times before they finished the job. - They sanded/buffed the carpet, trashing it where the carpet meets the hardwood. - Stain was applied in some places across grain / boards rather than same direction leading to stripes (1st attempt), and inconsistently leading to dark splotches (2nd attempt). - They used my ladder (from the garage) without asking. - They left gobs of topcoat around trim and puddling elsewhere. - They did not take the time to use filler properly after the second attempt - there are dark spots around nails, knots, and where sanding was rough. - Hand sanding was quite rough in several areas leading to dark stain, especially around trim, cabinets, toilet, etc. And they didn't thoroughly clean or screen before coating in several places, leading to dirt and debris in the finish. - Stain spatter was left on the wall from brush work and flinging wet towels. The sinks were a left an absolute mess. - There was no real cleanup to speak of and patches of grass are dead in the front yard where they cleaned stain off their tools and equipment. - The "suicide cord" they were using to connect to 240V was a fire and safety hazard. After attempting to share my last round of concerns (not asking for them to redo it again but rather just trying to share some of the issues for future improvement), Anthony told me to stop looking so closely and asked, "You gonna blast us on the internet?" indicating his level of concern. For a website that touts their high level of professionalism and reputation, the crew did not reflect it. If I wasn't a professional contractor myself, then this might have been a traumatic experience. And if I knew the crew and could have hired them directly, then I would have undoubtedly paid half as much... but then they might not have redone it 3 times (especially because I would have kicked them out after the second attempt). I never asked for a discount, and one was certainly never offered. I'm leaving 2 stars because on Yelp that means it "could've been better" but for the price I paid to go with the "pros" I regret not giving one of the other bidders a chance.

Update:  It's now been 2 months since my wood floors have been resurfaced, and I'm very happy with…read morethe work.  The crew brought out the natural wood grains, and they show beautifully.  Also the hardener is fantastic.