I'm so glad to have found these guys! Their prices were reasonable, they communicated well, and…read morethey showed up when I needed them to so I could time their work with my kids spring break! The floors look spectacular! Thank you! Thank you!

Grinding our concrete floor and applying a coating was a difficult, nasty job. But, these folks…read moredid it and the results were tremendous. We would definitely use them again.

The design assessment , product management was exceptional…read more Stacy Doan was accommodating and helpful in providing extraordinary products and services to my home project. The Wagner teamwork is outstanding. I will go forward with the Wagner Floors as Stacy performed to know and understand the process and design especially for my home. Thanks Wagner Floors. Dean and Tina in Lakewood. ​

Let me share with you my experience,…read more Walter their salesman came out to give me a bid Once he found out that Home Depot had done the estimate already, he just used the amount of boxes which was about 80 for the estimate. He did no measuring or anything else. He was gone in about 10 minutes. (I needed only labor as I was purchasing the material from Home Depot.) Once we agreed on Price to have all the existing solid wood baseboard, removed the new floor put down and the baseboard put back. I agreed to the job. Pricing; I agreed on 50% down and 50% when the job was completed to maintain some control of the final product I'm very glad I did this. Their policy is to get 100% upfront, which I never recommend anyone for any service, ever do. The very next day after agreeing on terms with Walter, I got a call asking for 100% of the money I told this lady that's not what we agreed to and she said well that's what we normally do and I said you better call Walter. I'm gonna cancel the job. She did came back excepted 50% Overall, the subcontractors that came out from a company called Sun sunshine floors did a pretty good job putting in the material But it's the follow up , putting doors back on , getting trim put back on that was a real headache and took me almost 30 days to get done and also a threat of a complaint to get what I considered to be a very reasonable discount about $370 off my bill In the end, I fixed the existing problems myself because it was too much of a headache after they finally agreed to give me the discount Finally, a reminder again if you use this company, do not pay 100% upfront you'll have no control over the job over anything that needs to get fixed and you'll be working on their timetable, while they have all your money ------- Part 2 It's smart that Kelly took down her first knee jerk response to my above comment since is was inaccurate and not well researched. "Telling me I agreed not to leave public comment in agreement for the discount" -that was true if you accepted my generous offer.... the first go round. I'm going to guess that she finally got around to actually reading.... the 2nd email with my threat to file a complaint with yelp. Poof.....gone and replaced with boiler plate sorry we messed up and we should have done better. " Kelly, I wish you would have taken seriously my first initial complaint to your company and really taken the time to call me and find out what happened, Sincerely apologize, accept my generous offer and maybe even go a bit farther to make me happy and satisfied, If you had done so, we wouldn't be having this stupid engagement in the first place. Even after all that, I do hope you have a Merry Christmas and a Happy New year.

We've had issues with our home's original hardwood floors since we moved in with splinters and…read morecracks. We finally decided to repair them and reached out to ASA- they gave us a no-nonsense quote for installing new floors and did so with a fast turnaround. We couldn't be happier with how they turned out and love the final product.

These floors didn't look this good when my house was built in 1931! They look just stunning. We…read morehad the floors refinished but also new wood laced in to cover the no-longer used HVAC floor vents and for the most part you can't tell. We had a problem, that was not the crew's fault, when our fridge ice maker line leaked after the application of the first finish coat. They were great and got it taken care of, re-sanding and refinishing the affected areas. The only issue was communication, especially early on. Be sure to coordinate with the managers so that the plans have been communicated to the crew before the work starts, and stay in touch with the managers. Once I engaged with them it was quite responsive , and most importantly the work is fantastic. We will be enjoying these floors for decades.

I purchased my current carpet from Ron Schrantz March 2011. It's still holding up great. I was…read moregoing through some old paperwork and found all of my receipts. I'm glad to see they are still open for business and would highly recommend them for your carpet needs. They were professional and you can't beat the quality and prices. No need to go to a big box store. I had to laugh at Tyra's 1 star rating just because they didn't fall for the whole mask thing back in 2020. Just because of this I'd go back.

Great service at good prices. Fast and efficient gets the job done when your in a hurry. I've been…read moredoing business with Ron for over 10 years and they have always delivered on time and on budget. Rare to find these days. Thanks...

This company does garbage work - and they don't seem to care about it. We didn't use them by…read morechoice, but we bought a new home from Richmond America and they used them for tiling. We had an optional tile backsplash in the kitchen (for which we paid $2000). It looked like a child went and randomly glued tiles to the wall. They agreed to re-do - and it was exactly the same. They did it a third time and it still looks horrible. Tiles are not aligned and not flush with the wall. There are big empty gaps around electrical sockets. After their third failed attempt they just dropped it, didn't respond and didn't follow up. They simply do not have the skill set they advertise. Richmond America shares some of the blame for not following up and for allowing such poor quality contractors to work on their new-builds. Here are some pics of their handiwork (tiles are supposed to be flush to the wall)

Our builder used this company for the flooring and countertops in our brand new home. The tile…read moreinstallation is beyond substandard. They have told us that our basement bathroom is a complete redo. 7 month old home. Floors are uneven, shower and tub areas are laid unevenly and tile lines are not straight. They installed defective pieces of tile, and did not use a wet saw to cut my very expensive porcelain tile. Each cut piece has a jagged edge. Corian sill is installed poorly, and the repairs they DID complete look worse than before they started. Builders who use this company are tarnishing their reputations.

As one of the other reviewers said, these guys use subcontractors of varying quality. They had to…read morerefinish the floor 3 times because the owner insisted on sending the same crew back each time (which makes sense if using a fixed-price sub - keeps their profit intact). I communicated my concerns professionally (and almost apologetically) with the owner as we went, but I'm not sure that any of them were addressed directly with the crew - rather they were just given basic instructions at the start of each day to fix the problems from the last go 'round. I'll give them credit for trying to make it right, and the floor looks a lot better than it did when they started, but it still wasn't 100% at the end and they didn't want to listen to any more complaints. A list of items specific issues that as far as I can tell were never communicated back to the crew: - The first thing the crew leader did was take a dump in my bathroom, without asking, and made this a daily ritual. - They didn't bother to cover anything up before sanding - no sheathing between rooms, no covers over the vents - so dust was everywhere in the house. At least I had the good sense to turn off the HVAC, but still had to change the air filters several times before they finished the job. - They sanded/buffed the carpet, trashing it where the carpet meets the hardwood. - Stain was applied in some places across grain / boards rather than same direction leading to stripes (1st attempt), and inconsistently leading to dark splotches (2nd attempt). - They used my ladder (from the garage) without asking. - They left gobs of topcoat around trim and puddling elsewhere. - They did not take the time to use filler properly after the second attempt - there are dark spots around nails, knots, and where sanding was rough. - Hand sanding was quite rough in several areas leading to dark stain, especially around trim, cabinets, toilet, etc. And they didn't thoroughly clean or screen before coating in several places, leading to dirt and debris in the finish. - Stain spatter was left on the wall from brush work and flinging wet towels. The sinks were a left an absolute mess. - There was no real cleanup to speak of and patches of grass are dead in the front yard where they cleaned stain off their tools and equipment. - The "suicide cord" they were using to connect to 240V was a fire and safety hazard. After attempting to share my last round of concerns (not asking for them to redo it again but rather just trying to share some of the issues for future improvement), Anthony told me to stop looking so closely and asked, "You gonna blast us on the internet?" indicating his level of concern. For a website that touts their high level of professionalism and reputation, the crew did not reflect it. If I wasn't a professional contractor myself, then this might have been a traumatic experience. And if I knew the crew and could have hired them directly, then I would have undoubtedly paid half as much... but then they might not have redone it 3 times (especially because I would have kicked them out after the second attempt). I never asked for a discount, and one was certainly never offered. I'm leaving 2 stars because on Yelp that means it "could've been better" but for the price I paid to go with the "pros" I regret not giving one of the other bidders a chance.

Update:  It's now been 2 months since my wood floors have been resurfaced, and I'm very happy with…read morethe work.  The crew brought out the natural wood grains, and they show beautifully.  Also the hardener is fantastic.

This is a very impressive company. Their showroom is amazing. They have an enormous selection from…read morewhich to choose. One important differentiation is that their samples are ~8 ft long as opposed to the small ones you see in most showrooms. Which means you truly don't know what you are getting until you open the box. The staff was incredibly helpful. They jumped on our requests and did their best to " bird dog" the solution. I was so impressed at their diligence at trying to locate what we were seeking. I can't comment on their installation quality but I would not hesitate to utilize them.

Brian with 5280 Floors is in class with me close to 40 people and in this class and his work speaks…read morefor him he loves challenges and does it right the first time so I'm giving him a 5 Star he has a bunch of flooring to show off he shows up and puts his hard work in his customers LOVE his work the CLASS tells A lot about BRIAN

Quality of the work looks good! Quick install and responsive to inquiries. Seems very comparable,…read moreif not better, in value. Their showroom is convenient and has lots of choices. Very helpful staff!

Simply Floors was simply, the BEST! Kevin was great to work with. They were quick, professional and…read moremy hardwoods and new carpet look perfect. Thanks ro everyone at Simply Floors

Cannot praise the team at Custom Flooring Specialists enough! Ari came out and talked us through…read moreall our carpet and tile needs, we went into their store and worked with their sales team to pick out materials, and Michelle was so communicative with us, once we accepted the quote, immediately got us on the books super fast. The actual team who installed the carpet was awesome, Riley was great to work with when installing our new baseboards, Luis did an excellent job on our bathroom tile, and Roger went above and beyond to make sure everything went smoothly. Truly you can tell these folks care about your project and their quality of work. Incredibly impressed with everyone involved. Will definitely be using them again when we change the rest of our flooring in our home. And would absolutely recommend them to anyone along the way!

Everyone at Custom Flooring was great to work with and the end result was just what we were looking…read morefor. Michelle is great, very easy to work with as well as her entire team. Thanks!

I didn't have the best experience with the person scheduling my living room and kitchen but outside…read moreof that the people who did my tile and carpet were excellent, Terry was very helpful and forthcoming and understanding of my frustration of service. I'm looking forward to working with them in the future, when I get my bathroom floor remade!

My 4 month old puppy recently discovered that I had a loose piece of threshold for my laminate…read moreflooring, strategically extracted it from its original place, Then proceeded to perform a chew-ability test on it and it failed... As He Insisted on removing it again and again, I started my quest to find a new piece of threshold at the Orange big Box store and they failed. I went to the other big Box, and they failed as well. I stumbled across Denver flooring this afternoon on my way home from a customer visit. Not only did they have a wide array of threshold, but they had good quality solid wood threshold as well. The gentleman took me back to the rack and together we sifted through the various pieces. We found one and it was a good match, considerably cheaper and of better quality than the big boxes offered. I will definitely return.