Needed a hinge replaced on my Lenovo laptop which is way more involved than you'd think. Roy spent…read moreextra time and effort rectifying a manufacturer's parts mixup. In the end, Microlynx came through with solid workmanship and admirable customer service. Strong local business.

Summary of issues: * Misdiagnosis of both RAM and…read moremotherboard (shop said it was not repairable and advised recycling) * Charged for an unnecessary SSD backup * RAM missing when the computer was returned * No follow-up from the owner after I reported the missing RAM * Computer fully functional after I personally installed two 8GB Crucial RAM sticks Experience: I brought my computer to this shop because it wasn't working. The owner called me after diagnostics and said both the 16GB RAM and the motherboard were defective, noting that further testing would take several hours if I wanted it. I paid ~$175 for diagnostics and an SSD backup, which was unnecessary, as the shop's diagnosis was completely wrong. When I picked up the computer, the owner offered to recycle it on the spot. I declined. The computer was returned reassembled, so I couldn't immediately verify the components. At home, I discovered the original RAM was missing. I called the shop; a junior tech said the owner had done the work and promised a follow-up -- which never happened. To test the system, I installed a single 8GB RAM stick, and the computer POSTed and booted immediately, working perfectly. I then installed two 8GB Crucial RAM sticks, restoring full functionality. This directly contradicts the shop's claim that known-good RAM had been tested and the system would not boot. The only actual work performed was the SSD backup, which I was charged for but didn't need. Had I accepted the recycling suggestion, I would have lost a fully functional computer. I'm sharing this to help others make an informed decision. The shop's diagnosis and recommendation were wrong, and their guidance could have led to unnecessary disposal of a working machine. I've also noticed in other reviews that when customers raise complaints, the owner often cites how long the business has been operating and how many computers they've "fixed." That may sound impressive, but it doesn't address the actual problem and isn't evidence of competence. Specific issues should be addressed directly, not deflected with statistics.

Yo! My mom had an iPhone 6 not turning on for over a year now. She was so disappointed she couldn't…read moresee the pictures of the family and everything else she had saved on the phone. We didn't know where to go but then found out about reconnect repair in tacoma mall. They just opened up but these guys went the extra mile to fix the iPhone. They replaced the charging port but the phone still didn't turn on, then they did more research and fixed the issue but the price never went up even though they did double the work. My mom is now happy the iPhone works. thank you for the great service guys! Even my buddy who works at apple told me that the apple store in the mall refers customers to reconnect repair if apple technicians can't fix the issue. Now that's gotta mean something, these guys know what they're doing!

Unfortunately we all been there before where we had a drunken night and accidentally drop our…read moreiphone and the screen cracks. They can easily fix your phone screen here, quick and best price around, compared to Apple stores. I was searching online and happened to find this place. I would definitely recommend my family and friends to go here if they had any phone issues.

Colin at PC Repair To Go is the absolute best and extremely affordable! He helped fix a service…read morebattery issue on my MacBook Air and now my battery lasts as if it were a completely new laptop again! He was very nice and trustworthy as well! I will definitely be recommending his services to my fellow teachers at LCPS Thank you so much Colin!

My laptop was making horrible noises, and I prepared myself to buy a new one…read more Gave Colin a call, and he told me it sounded like my fan might be going bad. Took it to him to check, and sure enough, all I needed was a new fan. Colin is very flexible with scheduling, and did a great job of installing my new fan within a half hour, after the fan arrived. PC Repair To Go is a very reasonably priced company, and I am very happy with everything. Any future computer repair needs will be done by Colin.

Gregg is absolutely the best. He helped me first to buy a PC…read moreand setting it up, then also setting up my new iPhone 16. He is very knowledgeable of both the Windows world and the Apple world - and of course with everything Google related. He is very patient and always available to help every time I reach out to him. I strongly recommend his IT Solutions services. THANK YOU, Gregg!

Gregg is THE BEST! I'd give him 10 stars if I could. I work from home a lot and one morning I woke…read moreup to find that my laptop wouldn't start, kept getting error messages against an ominous blue screen. My life flashed before my eyes ("omg, I haven't backed anything up!"). I snap chatted my computer screen to my cousins and one of them (god bless her) sent a text with Gregg's info. I immediately made an appt with him and three hours later, my computer was alive again and in fact, even better. He changed my processor, hard drive and did a bunch of other stuff I can't describe. He went above and beyond. And he even checked in with me a couple times afterward to see how my computer was doing. Who does that?! He's so trustworthy and brilliant, I can't recommend him enough. I almost feel like passing his card like his personal marketing/PR person because he's THAT good.

It wrnt well fir a take out. The quality the service the food was hot. It was awesome.read more

Computer Lab, LLC fixed all of my many tech problems, hooked up my Ring cameras, secured my…read moreinternet and wiped the data off of my old laptops. Quick, thorough and very reasonably priced. I have found my computer IT company for life. Bob is also a very nice person who is a pleasure to do business with. Tired of those IT guys on the phone with dialects difficult to understand? Computer Lab is who you are looking for.

Top notch local small PC guy type shop. I frequently find old laptops at thrift stores and yard…read moresales and but of course they don't have either a power source or I can't get them to turn on. While geek squad would charge you 100 bucks to even get within 100 yards of the laptop, these guys will help ya out and if it's easy and quick it's always been free to me. My dad recently passed away and he had old files stored on a device that I wanted access to and only after a couple of days these guys had all the files burnt onto 15 neatly stacked and labeled DVD's ready for me to explore. If you're in the central Tacoma neighborhood along 6th, don't go anywhere else, this guy and the others who work here will take care of you.

Took my computer in for virus removed and up grade. They called said my computer wasn't holding a…read morecharge. Had no problem at home. When I called them back and asked why the new charge part they weren't even sure what computer I was talking about. Asked was that the one coke got spilled on...me no. Long story short. They replaced the charge part,remove viruses by adding some removal app.,was never upgraded. Computer runs slower than when I took it in. Won't load or even run right. Waiting to save up to buy a new one. If you're smart avoid this place like the plague.

It's always a good idea to go in and discuss your tech issues in person to get a feel for whether…read moreyou trust the work that is going to be done on your computer. Make an appointment and go in person to talk about your computer issues first.

I am very happy with her service! She tried to communicate…read morewith clients well. Her service was first and price was very reasonable too! She diagnosed my computer (black screen and could not see anything anymore) within two hours. She transferred all my files and other things correctly into the new computer.

If you're needing any assistance with your computers, bring it over to DNA!! David was able to take…read morecare of my computer, that had problems with the battery- in a timely, efficient manner. Super nice guy and is looking to help you with your computer troubles. The location is a bit weird; located inside of bliss ice cream shop! But a good excuse to get some yummy ice cream :) He also offers military discount, and a discount if you use cash! Big thanks to David for bringing my computer back to life:)