My gaming computer I built just last year was having an infinite reboot loop and would only arrive…read moreto the windows login screen every 30-40 attempts. I brought it in here to help troubleshoot and diagnose, since it could've been the RAM, CPU, NVME SSD, or windows corrupted files. They were able to diagnose and pinpoint the causes and issues pretty quickly, and offered me several solutions to quickly be up and running with minimal downtime. I went with the 0 downtime option while I warranty claim the faulty part (NVME drive went bad but it has 4 years left on warranty). It's so good to meet fellow pc enthusiasts and I will be coming here for any future repairs or services!

Small shop with a couple of guys that seemed to know what they are doing. They quickly diagnosed…read morethe problem, had the part to fix it, and in a couple of hours I had my laptop back. They saved me from having to buy a new computer.

I have received service from "Brian" numerous times. It seems like it is always an emergency for…read moreme. Brian has the expertise to correct the problem, usually very quickly. I trust him; he is very knowledgeable. I have remote in-service, where I can call in. If he is available during my call, Brian will remote into my computer with my permission. He fixes the problem and can answer my questions while remoted in. I appreciate that service. I have recommended several friends who use on-site Express.

Kind and honest service. The what I thought simple hinge repair on my HP laptop turned out to be…read moremore problematic than I would have ever thought. In somewhat disbelief of the magnitude of the problem, without hesitation I was shown a replica of the flip side of my keyboard showing me the actual extent of the damage, which wasn't anything of a hinge at all. His repair quote was honest and understandable. I certainly appreciate the time he took for me and the advice of what kind of new laptop brand to lean towards.

Mr. Glenn was prompt to arrive. Was kind enough to listen to the entire story to understand the…read moreissues. Attended to the details to protect evidence. Reset all the necessary equipment to ensure that it would operate safely and securely. This was all done quickly, patiently, and with clear explanations. This senior that has limited understanding of technology. we are so thankful for this kind attentive, and thorough service.

I, along with family and friends , have hired and retained My Computer Consulting, LLC, as our…read morecomputer expert in problem solving, fixing, repairing, purchasing new products and installing new programs and apps. Mark has been prompt and has done most of the work at our home on evenings and weekends depending on our schedule. I have found Mark to be honest and true to his word and has completed all repairs and installations in a timely matter. I would not hesitate to call him at any time and will continue our relationship with his company and recommend him to any one with any computer issues. Joe Alongi

I called twice and got automated responses, no one to speak to or schedule an appointment. No…read moreoption to leave a message. What a waste. After reading recent reviews, I can understand why this business may not be around for long. Poor customer service.

Booked Hello Tech online to come mount a 65" TV for me. I wanted to get rid of my TV stand and just…read morehave it on the wall. It was expensive, but I paid for the convenience and ease of booking. Their rep came out. He was courteous and although a little jittery, knew what he was doing (hence the 2 stars/the job *did* get done). However I ended up paying $90 extra for - I'm not sure what? ..He said he didn't have a long enough cord to connect behind the wall, but my outlets aren't that far away? They're literally on the same wall - how long is the cord they bring? 3 feet? And then they charge extra for the service that I already chose/paid for. A plate is like $2. Another vent - I was home alone and there was no way this one guy could lift a TV and mount/dismount it. I had to use all of my *one* muscle and hold it while he worked on the wall. I literally broke a sweat. I mean... what if I had been clumsy and dropped it? What if I was pregnant and couldn't risk it? Shouldn't they send 2 guys out? Otherwise why not pay ME a portion of that job? I tried to email and get the $90 portion refunded, but nope. That's bad customer service. So: I do NOT recommend paying $450+ to get a TV mounted from Hello Tech.

These guys are great. I dropped them a message on FB expecting to hear from them the next day. I…read moregot a reply virtually immediately. My problem was corrected quickly and they made it easy for me to understand what to do next.

Graemouse Technologies is a top notch computer repair service. I have used their services many…read moretimes over for both personal and business computer and network issues. They are the first company I contact when purchasing new equipment for my home or office. I value their input. They are always available with helpful advice, trouble-shooting techniques, ideas and are reasonably priced. I am really happy with the sales and services I have received from this company. I refer them to all of my friends and clients. Quality + Integrity + Knowledge + Service + Timely = 5 STARS!!!

Older Korean gentleman who knows his stuff and cost is less than all places I've been to. He was…read moreeven kind enough to not charge me for 2 cases and 2 temper glasses I needed for my iPhone 6''s that my kids broke. Really quick service he's funny if you understand broke English..reminds me of my own uncles. I'm a repeat customer after today

Rude and dishonest. He's not afraid to hang up on a customer either.read more

Relentless spam calls, continuously trying to sell their product - cannot take no as an answer. I'd…read moresteer far away.

Great service, friendly and good pricing. He even noticed my charger cord was slightly frayed an…read moreprovided me with an extra he had in the back. Highly recommend this local business!!

I just moved up here and was having no luck getting my computer and new printer set up - couldn't…read moreprint and sound had disappeared! After trying for a couple weeks I looked for a local guru to help. I found Luke online and not only was he nearby and would come to my home, he was available soon!! Luke diagnosed my problems and fixed them quickly. He also took the time to check my computer systems and installed apps for conflicts. His charges were very reasonable and he was a welcomed guest in my home. If you have any need, Luke is your guy. So grateful to him.

I cannot say enough about Luke's computer services. Not only is Luke proficient in computers and…read morehome theater installation, he answers the phone!! he is kind, professional, and extremely knowledgeable. I feel like I have hit the jackpot with Luke!!!!

I brought my laptop to be looked at to be determined, if it's worth it even fixing it or replace it…read moreentirely. The technician David gave me his honest opinion of the pros and cons not at any charge. After concerting with him, I decided to go with rapair. While laptop being in the shop, he called me a few times to provide me the status of the repair as some complication with parts has come up. However, the laptop was fixed and now working as new. Cybertools of Puyallup has provided an outstanding customer service and 100% satisfaction. I will definitely come back, if any repairs will be demanded in the future.

From the owner: We provide IT Support Services, Cloud Computing Solutions, and Data Backup for businesses of all…read moresizes.