Horrible customer service. They took one look at the Brand New GoPro I purchased from Best Buy and…read moresaid "This is past the warranty date, so we are not even gonna look at your camera." The NEW camera that I bought from Best Buy... they didn't even do a quick diagnostic to see if it was something simple to fix. I will never purchase anything from Best Buy again.

I ordered a stackable washer/dryer, and prepaid for installation. When it arrived, the two…read moreinstallers said they couldn't do it. With no reason given. I called Beat Buy and they basically said they can't do it. Now I have to pay a contractor to install it. An expense I didn't plan on. Here's the kicker. When I called and ordered the unit, I described in detail what needs to happen. bust Buy said no problem. Guess what? It's a problem. I would advise everyone to get appliances from Best Buy. They don't stand buy they tell you

Miami Nerds is the only place my wife and I trust for Mac repairs. They've helped us multiple…read moretimes--most recently saving my MacBook Pro after serious water damage. They've also repaired my wife's MacBook Air and replaced the battery in my older MacBook Pro, which still runs great after 10 years! Juan and Pamela handle everything in-house, from micro soldering to data recovery, and works on all kinds of tech--not just Apple. The service is fast, professional, friendly and reasonably priced. Located in Miami Beach, they also offer mail-in options. Highly recommended! --Kevin A.

If you want to feel like you're walking into a back-alley sting operation instead of a repair shop,…read morethis is the place for you. After ignoring my emails and texts, the staff greeted me at the door by asking if I was the police. Not exactly the 'customer service' I expected. They refused to fix my device (which is listed on their site) and rushed me out the door. Total lack of transparency and extremely suspect vibes. Protect your data and go literally anywhere else.

Went to Target today to return an item that I ordered online. The security greeted me and guided me…read moreto the return counter. The staff quickly attended to me and process the return which took less than 3 minutes. Quick and great service. I always go to Target in this location because it is closer to where I live and its the only Target in South Beach. They always have everything I need like fruits, medicines, clothing, vitamins, groceries and a lot more. Good quality Target products which are reasonably priced and good value for money. They also have a Starbucks store inside with dining areas. Check it out!

Great service helped me find what I was looking for quickly and was very kind…read more Products are visible and and accessible

Worst customer service I have ever experienced. If you are looking for a bad attitude this is the…read moreplace to go. If you want someone that won't stand behind what they sell, shop here. If you want to deal with someone who's ego is far greater than their knowledge... You guessed it.

Over priced says it all! Let your fingers do the walking.. sShop around before you buy.. price…read morecomparison.. be in the know about your item!

These guys are scam artists. Buyers beware:…read more They advertised a phone sale during Black Friday on eBay, during which, they advertised a flagship android phone for $300 less than market value. Excited about the deal, I made a purchase, and decided to skip out on other Black Friday cellphone deals (like the pretty decent $250 Target store credit with iPhone Max purchase deal). After two weeks (when the phone was supposed to arrive), they cancel the order, without any explanations. When I check again, the store is selling the same phone for $200 more. Wtf. Now I missed out on a $250 Target deal to buy a new iPhone. Fuck these guys, absolutely atrocious assholes

Horrible place to do business, over priced no warranty no refunds no exchange . Is this America ?…read more Don't even mention repairs , I took my phone to be repair , they repair what it was broken but they broke something else on the phone, so I took it back, they ask for a recipe that I never got, but they said they will still repair it, when I went to pick it up they charge me for something they broke, bc they said the person that does the repairs charge them. Way to go doing business that way I paid and I left. DO not go to this place , they have a few on the beach so be careful. I wish I could give them no stars at all

Outstanding service... I phone messed up…read more.... water issues, charging port, battery......overall a mess....not working.... took it in while on vacation.....Desperate.....all info in phone..... Waited for repairs...... Repaired with warranty in a very timely manner..... Reasonable...... I recommend this business.... Weasel....

I made a big purchase of various products in the store and as it was a short time I ended up…read morefeeling totally cheated and cheated by the store's salesmen. I spent bad 2000 dollars and all I wanted was a Samsung S8 handset convinced me and they sold a C 9 pro like it was the S9 And only I noticed that when I was at the airport. They practiced extortionate prices on all products sold. Dishonesty. They act with MUCH dishonesty to sell and fall right in the blow.

Everybody in the store was very helpful. The manager ended up helping me. He was great too. I'm…read morehappy I stopped in.

Apple Store - Lincoln Road, Miami Beach Overall:…read more Cleanliness: Service: (Thanks to Javi!) Quality: Efficiency: Value: I stopped into the Apple Store on Lincoln Road today and left with mixed feelings. The store itself was spotless by most retail standards--but by Apple standards, it felt a bit shuffled around. Smudges on the display tables, cluttered merchandise, and idle employees made the space feel slightly off-brand. It wasn't dirty, just not Apple-polished, so I'm giving cleanliness three stars. Service, however, was completely redeemed by Javi. After passing three or four employees who didn't greet me or offer help, he appeared with a genuine smile and presence that made all the difference. My question about cables was long and confusing, but he patiently listened, clarified what I meant, and offered clear, money-saving solutions. He wrapped up by welcoming me back and ensuring I'd be helped if I needed more assistance--exactly the kind of thoughtful, human service Apple is known for. Five stars for Javi alone. Quality is classic Apple--no complaints there. Efficiency, though, was lacking; had anyone approached me earlier, I could've been in and out faster. Even the security guard was glued to his phone, which didn't help the impression. Value was solid at four stars, mainly because of the support I got from Javi. Final note to Apple: the Lincoln Road store used to embody the "warm welcome" culture Apple built its retail empire on. That spark feels dimmer now. Javi brought this visit from a two-star to a three-star 'overall' experience, but a few more engaged team members could have easily made it a four. Final Rating: 3 out of 5 stars -- Room for improvement, but Javi saved the day.

The owner and it's employees is not professional at all they use the product cheap product use it…read moreinside your phone, a friend had got there phone repair there and it was one of our worst experience we have ever experienced. The reason I know the parts were low cost products is because the guys packaging and Apple told us that the parts the company used was a cheap and a product that brakes easily they see this happen often! And people have complained about this company to them. I would recommend that you guys do not give this cheap company any more money go to Apple!

I broke my iPhone's screen about 6 weeks ago via water damage. I went to Miami Vice because the…read moreApple Store was closed due to COVID-19 and Miami Vice was the only place with screens for my iPhone. I got my screen replaced (paying less than I would have at Apple). About two week later the screen started to fritz out so I took it back and they replaced it because it was a bad screen. Fast forward four weeks and the second replacement is also on the Fritz. I go Miami Vice again and I'm told that the previous owner is gone and I can pay another $200+ to have my screen replaced. No thanks. Moral of the story - just go to Apple. Replacements from these kinds of stores are not the same quality or build as Apple. Furthermore, management can change and then if something happens with the replacement they gave you - ToOO BAD - you're stuck forking over hundreds of dollars to the same store that gave you the bad screen (and in my case TWO bad screens). With Apple you'll at least get consistency. TL;DR: Don't waste your time and money with these third party screen replacement places. The money you save will just be more money lost when their poor quality replacements break.

Hello, The service…read morewas excellent, met beyond my expectations! Congratulations on the structure and service. I bought a Fenix 6X Pro Solar watch and accessories on 02/13/2020. Thank you very much.

I called the Lincoln store and spoke to Phil (from New Jersey), he helped me even though I only had…read morequestions. He never once made me feel like I was bothering him, or an inconvenience. He was knowledgeable and helped me to decide on what I needed by sifting through the details and streamlining my needs to an appropriate purchase. Definitely an asset to this company! Thank You PHIL!!!

Went to T-Mobile Store at Luncoln and Alton Road today and Christian helped me with my business. I…read moreneed a prepaid sim card for my Mom's new unlocked phone. Phone was ready to use right away with unlimited call and text anywhere in the US, Canada and Mexico and great features for a prepaid plan. Check it out!

Stephen was extremely helpful when i set up my service and when i went back to set up my refund…read morefrom Verizon. The other employees seemed like they were offering the same amount and of care