Bought a laser printer online and we went to pick it up through the curbside service…read more Sounds great. No getting out of the car or anything. When we drove up we realized there is not a designated area for you to park in for the curbside pick up. We texted the number provided and we waited and waited and waited. After 20 minutes of waiting a young man came out with a ton of toilet paper. That was definitely not our order. The young disappeared back into the store. 5 minutes later, the young shows back up with our printer. The curbside service sounds great in theory but it would have been quicker for us to just go inside. They really need to provide designated spaces for curbside pick up & make the service much quicker.

They advertise themselves as an inside location forFedEx. They have no way for you to ship anything…read moreFedEx from there unless you arrive and plan on just dropping off. It's a glorified drop off location. They have no FedEx labels, no FedEx air bills for you to fill out in the event that you have a FedEx account. Fedex needs to take them off their map as far as an inside location with staff positions. The staff offered me no solutions. As I read other reviews of the printing/shipping area, it appears they lack either training or the ability to assist.

Always a great selection of products and accessories. Pricing is competitive and it's nice to be…read moreable to go into a store and find so many hard to find items. Whether it's a brand new release product or vintage electronics piece, you can find it here. Staff is mostly friendly and willing to help although since it appears they're probably commission based, you can tell early on what kind of help you're getting. If you're a PC builder, this place is an absolute must to visit. If you're not into talking to staff, online ordering is easy and fast as well.

Think back to your first toy/book as a kid and how excited you were (hopefully) when you saw said…read moretoy/book and for the techies..remember when you built your first computer (overclocked CPU, max ram, water cooler) how proud and accomplished you felt. This is the feeling every time I head into Micro Center. If you need computer parts, wall mounts, cabling boxes, photography/audio visual equipment, RAM, routers etc. then Micro Center is your one stop shop!

I really hate to write bad reviews, but this one is warranted fasho fasho!…read more My wife and I came in here on a weekday evening, trying to find what best gift to give a family member, specifically a computer. Upon walking in it took them a minute, but somebody finally asked if we needed some help. As we were talking to the lady employee about which laptop to purchase, another person randomly comes up and starts talking to the lady employee who was talking to us clearly. She continued to address the man as if we did not exist right there. It was really offensive and we end up walking away and looking at the computers ourselves. After some time went by we decided to walk out because the customer service was just absolutely dismissive. We end up leaving, but then I felt convicted because I couldn't let that type of customer "no" service slide. I end up going back in asking for a manager, and the manager told me that the person who disrespectfully inserted himself is a vendor with another company. The Best Buy managers name is Tia (who I talked to) and the vendors name is Milo. The manager said that she would have a talk with upper management to let them about the situation however I have gotten no follow up or anything! Honestly seemed like it was a way to dismiss me, because there was no additional action. No getting my contact information or anything. This place definitely needs help in the customer service department in my opinion. I see now why those reviews are rated low.

Worse than worthless. My daughter's laptop was only a couple months out of warranty when the…read morecamera stopped working. We brought it into them, they charged an $83 diagnostic fee then sent it off, then a couple of weeks later we got a call it was back, with paperwork that said "client declined estimate, returned unrepaired. I never received any estimate, which was supposedly sent only 3 working days before the computer was returned. I first called to discuss the issue, the woman in the phone had terrible communication skills, could not understand why I was calling despite explaining to her multiple times, and then her comments to me were incomprehensible, so I had to drive all the way back to speak to someone else in person. That person told me the estimate was $950 to replace a camera in a $1000 laptop, so I did reject the ridiculous estimate this time. Took it across the street to UbreakIfix, who charged us a $29 diagnostic fee, and only $150 to replace the camera, and they credited us the $29 diagnostic fee. This isn't the first time I've had this kind of terrible experience with Geek Squad. In 2021 I took an iPhone 12 mini to one because it had stopped charging. Geek Squad said there was nothing they could do, I just needed to buy a new phone. UBreakIFix charged me $40 to replace the charging port. I still use that phone 5 years later. TLDR: Geek Squad is ridiculously overpriced and incompetent. Go with UBreakIFix instead.

Great manager. Has good technical experience. He Help me quickly and gave me 100% effort we a good…read moreprice

I could not have been happier. The gentleman that helped me was very nice and explained everything…read moreincluding exactly what I would be looking at for the price. I was expecting several days before it was ready and he called within a few hours and I picked it up. This will be my computer place going forward.

I've relied on Computer Hospital for many years. I can always count on them to be thorough,…read morecompetent, and honest. I've had all sorts of work done there, dropped laptops, virus/browser popup issues, harddrive failures. I've been satisfied with their work every time. Like a good, trustworty car mechanic, you need a computer repair place you can trust amd I recommend Computer Hospital.

Ok, for starters, I'm very tech-savvy. If I can't fix something, it's probably beyond repair…read more(almost). That's why I was so impressed with this shop. My hard drive was failing, and after calling around, I gave these guys a shot. I'm glad I did. I've now used them twice, and both times were great experiences. I got an honest estimate over the phone, super fast turnaround, and clear communication throughout. They called with updates and didn't proceed without checking in, which I really appreciate. Shoutout to JJ and Daniel! Both were professional, knowledgeable, and just easy to work with. This place runs like a well-oiled machine, and they absolutely deserve 5 stars. Highly recommend.

We've been customers of TFW since the 80's when no primitive "floppies" were used. we have never…read morehad any issues with his builds; and he will load whatever OS and software you want in new cases. Gary custom builds both personal and commercial desktops & laptops using the most currently available high end motherboards, solid state drives and components. He sits next you and explains every component before you order it. His units last 5/10 years depending on use and technology, You get what you pay for. Highly recommend his services

Gary just built another new computer for me -- I think this is the 6th. He uses only the highest…read morequality components, and is meticulous in assembly. I won't say he's available 24/7, but If I have a question or need some guidance, he will respond to inquiries regardless of whether the shop is open or not. Besides the new computer, I am still running two desktops he built (ages 5 and 10) and a laptop that is approaching a decade old. All still run flawlessly, though obviously the technology has passed them by. You get a clean install of Windows with no bloatware or OEM "enhancements." You can get something for less at a big box store, but you get what you pay for.

I spilled juice on my laptop and tried to clean the keyboard myself by disassembling it. It…read moreworked for a day but the mouse pad stopped working. After shutting it down, it would no longer turn on. I had voided my warranty by opening it and wanted to take it somewhere that would not be crazy expensive but still good service. Anyway, their old location, "Laptops of Houston," had great reviews so I brought it here on a Friday. I asked them if it was the same staff and they said yes. It was $25 for them to take a look/diagnostic at my laptop. They were honest and said there was a good chance the damage may have gone to the motherboard. They told me they would give me a call on Monday. They did call me on Monday and said it was ready for pick up. They got my laptop up and running with a working mouse pad as well. I was so happy because I have had this laptop less than a year and I really needed it for school. It was $125 and their service was excellent.

What a gem! My son was given some old computer parts by a neighbor and wanted to rebuild it to make…read morea gaming PC. Our knowledge was limited and we were overwhelmed in finding info online as to what we needed. We came here hoping to get some answers, and everyone we spoke to was so knowledgeable and willing to go the extra mile in looking up stuff and explaining what they found. Our sales guy DJ was especially helpful and spent a ton of time with us. In the end, we learned that it was cheaper to just start fresh and probably go with a prebuilt, but not once did we feel pressured to buy anything. Once we save up a bit, we'll be back to get a prebuilt, and this is now our go-to store for any computer needs.

Radio Shack is gone, Frys is gone, Tanner Electronics is gone, but Altex Electronics lives on!…read more There are few brick and mortar stores left in the Dallas area where you can actually walk in and buy things. Nice people, good inventory. I try to buy from Altex whenever possible. I want to support local brick and mortar stores when possible.