Sebastian was very helpful and explained how to process a return, I'm new to the whole Amazon…read morereturns thing, but he explained it to where I can understand it

Had a package shipped from another ups store to this location, was a very swift and quick process,…read moreI was greeted upon arrival and my package was there. The updated shipping and tracking was provided minute by minute and overall a good experience, no complaints

Great service, great staff , Always solving my shipping issues. Reasonable rates on everything and…read moreexcellent location.

Friendly staff. Good…read moreprices. In & Out smooth thank you for all the help ladies keep up the good work!

I've been coming here for years and they are and always end up making my life easier…read more They make keys too! There is a little bit of everything.

This is a wonderful neighborhood postal service place that offers many great services. We needed…read moresomething notarized, a copy made, and Fedex mailing today and they got us taken care of. Aside from other services, they are also an Amazon pickup location too. Great service and always so professional!

I've been familiar with this area for 40 years, and I'm surprised that I've never been to this…read morelocally owned business. (There is an affordable hair salon in this strip center, btw.) I called around needing a document notarized, and most places no longer offered that service or I needed to coordinate a time around their schedule. Thankfully, The Wrap & Mail Room offers notary at any time (no appointment necessary) and for $6 cash or card. I dropped in and also picked up a cute mother's day card, as they have a cute selection of cards made by a local artist (err, Austin... but it's Texas). They also have gift wrapping services, along with it being a mail room.

Very happy with my PO box. Súper friendly and safe destinación for my mail and pack. Very friendly…read moreand very attentive g

Polite and efficient staff. Very kind and helpful. Willing to go that extra mile. Highly…read morerecommended.

The negative reviews from the previous owners do not reflect the great service at this location. My…read morego to for any and all printing, parcel and postage! Great pricing and convenience! I will always come here over any other postal / USPS location.

Common courtesy. It cost you air to speak. Set a positive tone and experience for your customers…read more Appreciated the hands free doors.

Went in to return an amazon order today 5/12 around 1:20. The lady at the front counter was…read moreextremely rude! She tried to charge me $1.50 to tape my box and kept claiming it was in the return instructions yadda yadda yadda. Well, considering I'm in no rush to return the package and I pass by the location multiple times a day, and I can't justify paying $1.50 for some tape... I decided to ask her nicely to PLEASE tape my box, just a little bit of tape, pretty please pretty PRETTY please and she refused! Not even a nice refusal, kinda an F OFF you aren't worthy of me taping your box refusal and kept telling me how "It's in the instructions, it's in the instructions, it's in the instructions..." Well.... Let me tell you, when I got back to my office, I looked at the instructions, and it is NOT! in the instructions!!!! I can't wait to go back with my taped-up box and ask her to show me where in the instructions it shows that. She had the huge roller of mailing tape right there... I swear some of the people that work at these places just want to make other people miserable. Honestly, this interaction makes me not want to use this UPS Store for other matters.

My mailing address has been at PO Box Etc for a very long time, over a decade, I think. The reason…read moreI chose this location because I work nearby. Since my company has moved us to working from home, indefinitely. It gives no reason to drive all the way here just to pick up my mails. It's getting harder to say goodbye. Although, PO Box Etc is my preferred address for all online orders. My recent experiences with unannounced closing (not on Islamic and American holidays) have gotten me looking for a mailbox service near my house in Chinatown. However, I had terrible experiences at My Shipping Office, a mailbox service in Chinatown. That gave me a good reason to stay at PO Box Etc for another 6 months, while I search for another mailbox service near my house. Yes. I'm staying and not going anywhere.

Great service and place to do business with! If you are looking to ship your items, documents, or…read moreanything, I definitely recommend you to come here.

The gentleman who helped us was very friendly and immediately chose the best packaging option,…read morequickly and carefully bundled up our items, and shared the best value for shipping our son's care package. We'll definitely be back!

Highly recommend! Everyone here is so kind and helpful and is absolutely amazing! Sabrina is the…read moremost patient, helpful person we have ever worked with. My co worker and I come in at least twice a week dropping off packages and we thank you so much!