Robert is great. He arrived on time and quickly find out the problems with my home networking and…read morefixed them in no time. He made sure to test each Ethernet port to make sure they were working at the highest peak. I would recommend him for any IT problems and projects you're facing.

I am a remote worker who was able to get The Service Desk to upgrade the RAM that my company sent…read moreme. Robert was very professional, responsive, and courteous. He got the job done at my location at an affordable price. I am so glad to have found his company and will be using his services again for any future computer needs!

Bipin does a wonderful job and service on all types of computers and macs, ipads,tablets and…read morephones! My one place to get my computer fixed or repaired. If you need someone to build your custom pc go see Bipin. I have always been impressed with his honesty, extremely fast service and repairs!

I found this place on a whim when my laptop encountered some liquid, the service was great and it…read morewas an affordable fix ! They did a laptop cleaning and it was completed in about a day! I was also given very honest information and advice. I hope to never have another tech issue but if I do I'll definitely head right back to this place

I must put in a better than good work about Steven and in the background Kevin…read more Like others wo come to the shop, I was frustrated because I think I know how to manage computer inconveniences and do basic destroy the virus, but, there was no virus and no answer. Kevin was methodical and diligent about isolating my computer glitch and then fixing it. His patience and methodology even amazed me as after 2+ days of continual experimentation, Steven texted me and game me good news. If you have a problem with your computer, give PC ICU a chance. I did and if I ever have another issue, I know where to find them.

Service was concise, professional, and quick. Would recommend- X1 Thinkpad broken charging port.read more

I have an iPhone 8plus that needed a new battery. New iPhone are so expensive and I love my iPhone…read more8. I took the phone in to iFix and after 20 minutes was able to get a new battery. The price was reasonable and I highly recommend this vendor.

Sad story. This was my second experience with them. First time they replaced the broken screen on…read moremy Motorola. It was not cheap but acceptable. And the service was very good. Then I brought them more difficult task Xiaomi phone with fingerprint sensor. They told me that there are 2 options - cheaper, but without the sensor, and more expensive, but it would work as original. I have picked up the later. When the phone was ready, I found out that the sensor was not working. And there it started. Instead of admitting the mistake, they started blaming me. The lady (later she appeared to be the owner's wife) came out to the front and told that the sensor needs to be initiated after screen replacement. I asked to help me with that, but then she told that there was a water damage exactly where the sensor sat. But the phone clearly showed that the sensor was not working. I did not shout, I only asked one question - why did you lie to me and why are you lying now. The exited lady when back, saying that she would put my old screen back. Then the owner appeared and insulted me with the statement that I am not welcome there any more; that I brought troubles to their establishment. After all instead of suggesting me to adjust the price of suggest me any other kind of satisfaction, they told me to pay in full or they would put my old screen back. I had to pay but this was the biggest frustration of the year for me. I always try to support local business and this was very my disappointing. To realize there attitude, you just need to read their responses to negative reviews. These ppl know nothing about responsibility, respect and customer service.

I got a really good quote to get my computer fixed, my screen was cracked and they did a really…read moregood job. I will definitely recommend.

I didn't use them for service but very responsive & reasonable rates. The only reason I didn't use…read morethem was the distance.

Amazing Service provided by Gary. My Iphone screen needed to be replaced as the screen was…read moreglitching in various colors. Gary confirmed the estimated time to repair and he had it done in less than an hour on an impromptu visit. Gary also went above and beyond to make sure I was set with the accessories. Thank you Gary

I was told it would take 30-40 minutes to replace my screen for $199. I returned 45 minutes later…read moreto a locked door with a sign on the door stating the shop was closed and the owner was around the corner with a phone number to call. I called, he said he would be back in 30 minutes and would fix my phone then. Don't use this place if you value your property and want to make sure you get it back in a timely manner.

I was turned down by other repair stores for my hard drive but Robert and the team was able to fix…read morethe issue within 20 mins! Highly recommend them!

Love this place, we've had so many computers built by these guys and will continue to do business…read morehere. We drive from Plano to get here and the drive is worth it.

This company is outstanding. They have now fixed my third family computer-- they are my go-to guys!…read moreThey have the quick turnaround I needed, fair pricing and let me know exactly what was going on in a language I understand. Thank you so much-- I will continue to recommend you to everyone I know.

Do not take your computer here unless you want to be challenged to a fight in the parking lot…read more Seriously. That's exactly what happened to me Friday in Allen, TX, by PC Geeks' tech, Geoff Bennett. Apparently, geeks like street fights these days. Who knew? My account is below if you care to read it. My encounter with this business started normally enough. I was having a power problem with my PC, and took it to PC Geeks last Saturday. I was checked in by a gentleman there who said that the tech working on my computer would be Geoff, that the upfront charge for diagnostics was $49, and that Geoff would be in touch with me Monday after diagnosis. I spoke with Geoff on Monday, and he indicated that a part needed to be ordered, and that it would take a few days to receive the part. When I called Friday I was told the part wasn't there yet. Being a bit perturbed, having the expectation that the repair would have been done by Friday, that the part had not arrived, and that I was having to do all of the follow-up on the repair - having had no deliberate updates from PCG - I told Geoff to cancel the repair, and that I would just source the part myself. I was nearby, and showed up within 10 minutes of my phone call, and asked for my computer. Geoff brought my computer to the front desk. I started to pick it up to leave, and Geoff bellowed, "I TOLD YOU IT WAS 4-5 DAYS FOR DELIVERY OF THIS PART!" When I countered with my understanding that the job would be finished Thursday or Friday this week, he cut me off and yelled, "ARE YOU CALLING ME A LIAR?!" "OK Geoff, I think we're done," I said. "Give me an f-ing break," I mumbled as I reached for the door - as any normal, self-respecting person might do when met with a boorish idiot like this. Geoff heard me and followed me out to the parking lot trying to provoke a fight, saying "what did you say to me?" I repeated what I said, "give me a break." He corrected me and said, "no you said give me a f-ing break." "What's the difference?" I said. "Do you want to go? I'm ready to go [fight] right now!" he said. I squared up to him with my computer still under my arm and said, "are you really doing this?" He continued and said, "do you want to go, because I'm ready!" I told him I was leaving, I put my computer in the car and left. I don't normally or regularly write business reviews or post complaints. If a business' service doesn't line up with my expectations I may express my dissatisfaction directly, but I usually just to move on and take business elsewhere. I take exception when someone follows me to the parking lot and threatens me. And you should too. By the way, I took my computer directly to Best Buy, and they diagnosed it, no charge. They did not have the part, but the tech was very nice and allowed me to pick his brain for 5 minutes. I went home, and ordered a part on Amazon. It is being delivered (overnight, no charge). And I am installing it myself today.