This is my first time writing a review for a business where I didn't actually end up getting a repair done, but the experience absolutely deserves recognition. This computer repair shop is located on the second floor of a strip mall. I brought my older Dell laptop because I was having battery issues. Vic took the time to check it out and quickly confirmed that the problem was indeed the battery. Instead of trying to upsell me on a repair, he was completely honest and told me that putting money into an older model might not be the best use of my money. He went above and beyond by suggesting newer laptop options that are comparable and available at better price points. On top of that, he even told me that if I did decide to replace the battery myself, I could email him and he'd let me know exactly what to buy and where to get it. That level of honesty and helpfulness is rare. I left feeling thoroughly satisfied with their customer service and recommendations. We need more small businesses like this that prioritize people over profit. Let's support the local neighborhood shops that do business the right way. read more

Always available and reliable and knowledgeable. We have used them for many years and wouldn't go anywhere else for IT services.

Great service ! My computer had many problems, one which was my CPU overheating. They were able to figure it out. My PC is running excellent now. There very patient in explaining everything. My new spot for PC repairs. read more

Computer Doctors - IT Services & Computer Repair Near Me - Los Angeles, California

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I have been using Computer Doctors for a long time, and they never disappoint. The friendliness and skill of the team and the breadth of their knowledge is so reassuring when I show up with my problem. They actually pick up the phone and help you on the spot. I use their services to handle my business computers, but when I walk in, there are always beautiful custom gaming computers in the works and stuff that is far beyond what I will ever need. Finally, let's talk about value. I'm astonished at how reasonable their prices are for the type and level of service. They have saved the day for me more than once and at an incredibly friendly price. read more

The staff at this place is awesome. They have helped me twice now. Once with my laptop and recently again with some files I accidentally corrupted on my hard drive. They are so thorough and both times gave me so much knowledge to help me not screw things up any further. They didn't even want to charge me for the service because it didn't take them long but I gave them a cash tip as a thank you. read more

These guys rule. I brought in my MacBook Pro after the screen suddenly stopped working. They kept it for a couple of days and then called me to give me the bad news- there was some internal damage and my display needed to be replaced. The laptop is like 10 years old so even though their quote was reasonable, it made more sense for me to put the money into buying a newer model. They gave me some recommendations based on my needs, and when I asked them how much I owed them for the diagnosis, they said there was no charge, they only do that if they fix the problem. Honestly couldn't believe it. I'll be back whenever my tech starts acting out read more

Luis was so helpful. He remotes into my computer and figured out what I needed to do ( buy a new computer). He gave me information on buying a computer at Costco. I purchased the computer and Luis set it up and transferred all my information! A+ service! I've recommended him to several friends ! read more

We run an animal hospital down the street from Computer Doctors and needed some updates done on our computers. We had a total of 8 computers that needed windows updates and they helped us out by taking about 3 at a time that way we would still be able to operate our business! Luis and Victor were so helpful with advising us on what things fit our type of work that we do in order for our client software to be running smoothly and most importantly FAST. They exceeded our expectations and every time we have a question or concern we make sure to call Victor or Luis! read more

Visited 8/2020 and got my computer back in working order the same day!! My Toshiba laptop was on its last leg. My laptop would overheat and it would shut off. The worst part? I couldn't launch my Quick Books!! This was an emergency and my trusty yelp found this wonderful place!! Located upstairs at a mini mall is where you will find Computer Doctors. Their business card says, "Your Friendly Neighborhood Computer Geeks" and it's very true. We sat at a desk while he examined my laptop. He diagnosed what issues he found and also recommended a treatment plan like making some updates for my laptop. Left my laptop behind to be treated and I hoped and prayed for a cure. Several hours later, he called me and said it was ready!! He waited for me till I got there (he was already closed but he didn't mind waiting) and the amount I paid was a whole lot cheaper than buying another laptop. This is definitely my go to place now. NEVER going to Office Depot (takes to long) again! Plenty of free parking in the upper lot and in the lower garage. Hand gel in use and limited amount of people inside the shop due to COVID-19 precautions. read more

Computer Doctors - Take stairs to the 2nd level. - IT Services & Computer Repair Near Me - Los Angeles, California

The brothers take care of all our Mac and apple needs quickly and affordably without the excuses you get at the apple store.

Excellent customer service. Came in with my computer shutting down constantly and the troubleshooting and fix were done incredibly fast. Not only that but Luis cleaned my entire computer and even provided me some solutions that they could have charged for but gave advice on how I can possibly fix myself seeing as I have some computer building experience. Great service, very friendly, and clearly they know their computers. Very impressed, going to bring my laptop into them too. Def recommend. read more

My PC rig had no post, no beep, and no signal. Victor and his team were able to diagnose the issue within 24 hours. Extremely professional and throughout. Experience made me a lifelong customer of theirs. read more

How do I contact the medical board to file a malpractice suit? Look maybe they are nice and do diagnostics for free Maybe they focus on pc's and do a great job But in my case with my IMac the patient just died on the operating table Issue with slow working drive and lag, drop off and pick up a cinch but a few months later (just after their warranty expired) problems re emerge and now the mic on the computer doesn't work at all (who needs a mic in the age of zoom right?) Took it to Apple, they diagnosed with wrong drive in computer (read not compatible with Apple) and reason the mic doesn't work is when they resealed the computer they used ELECTRICAL TAPE No bueno !!! Shame on you read more

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These guys are honest, fast, communicative and just good at what they do. Ive been coming here for since 2004 or so. Every time they work on one of my systems it never has issues after that. They also seriously undercharge for the Silverlake area. My rent keeps going up but not computers doctors bill. Love these dudes!! They didnt even ask about my questionable horn collection.... ...jk read more

Luis and Victor are absolute professionals. They are incredibly responsive, have very reasonable fees, and helped me decide which parts to get. I took in my custom PC after it had issues turning on. They diagnosed it quickly and found the motherboard to be the issue as I had suspected. Once I ordered new parts they replaced everything quickly and efficiently without any issues. They're also super nice so it's a good time when you go in! 10/10 Highly recommend. read more

Good people! They weren't able to fix my issue but they were able to have my drive looked at and determine it was insalvagable. They were very nice to work with, and I had a very positive experience read more

Just came here today because of my pc not working and the guy was super nice and chill he resolved my problem in a flash! I appreciate this kind of service, 5 stars!!! read more

I've been going to Computer Doctors for the past ten years when I've run into hardware challenges, and cannot recommend them enough. The past couple of days was but one more example of why I do, Victor being able to diagnose the issue by running diagnostics and recommending best options to solve it. They are clear, concise and generous with their explanations, and I always learn something in the process. They are also so easy to work with and I trust them implicitly with the protection of my sensitive business and personal data. Why would anyone go elsewhere? Thank you again for all that you have done for me throughout the years! read more

I planned to write this when I got the my computer repair done but totally forgot. The laptop screen to my Dell XPS became detached at one corner of the keyboard and every time I attempted to close it, the keyboard sections where my power plug went in and where there is a USB plug appeared to break apart. It was definitely breaking apart every time I bent my screen anywhere more than 30 degree to close it. I brought my laptop here after calling to see if they were open given the pandemic. They were able to take a look at my laptop while I left it with them to go pick up some essentials. An hour or two later, I came back and they had diagnosed that there was a broken part inside that needed to be replaced and clipped the parts together and instructing me on how to secure everything in place while they hunted for a replacement part for me. I was offered a chance to order a brand new part for several hundred dollars or a high-quality used part for much less. I went with the latter and it looks like brand new. Since I was unable to part with my laptop on a weekday, I dropped it off on a Friday late afternoon after work and it was ready for me to pick up the early the next day. Service was quick and no doubt they stayed late to get it done for me. Everyone who worked there from technician to receptionist to their their adorable dachshund couldn't have been more friendly. Their labor charges are more than reasonable and I'm so grateful they saved me from having to get a brand new laptop on the fly during the pandemic. I will definitely use them again should I have any computer issues - hardware or otherwise! Thanks, Computer Doctors. read more

They always do a great job fixing my old computers and they do Mac and PCs. They are responsive, reasonably priced, and reliable. I trust them. They do a good job. read more

This is a great place!! They do a conscientious job, are friendly, efficient and charge very reasonably! Highly recommended!

These guys are the best!!! They speak in a way that you can understand when you have no IT/computer knowledge. I came to them in panic mode and they were calm and collective & resolved my issue with no issues at all. I'll definitely be going back. read more

They saved my macbook!!! A wine glass spilled all over my keyboard and they saved it!

I've know them for over 10yrs & they're just the best. Very professional and good people who know what they're doing. Víctor & Luis are super reliable and honest and they're very fair with pricing. Check them out next time you have any computer or network issues. You'll keep coming back as I have. read more

Computer Doctors - IT Services & Computer Repair Near Me - Los Angeles, California

This review is over due. These guys saved my Dell XPS TWICE - first after a coffee spill and again a few months later after a smoothie accident where I tried to type and drink at the same time. Both times I was quick to shut off my laptop and flip it upside down, but you'd think I learned my lesson after the first time. Smh Anyway, very happy I found these guys online. You couldn't ask for better computer docs than Victor and Luis. They work fast, they're attentive, and they communicate clearly and honestly about their timeline. Both times I got my laptop back within a few days and paid a reasonable price. I'm forever thankful and will definitely come back in the future, but hopefully I won't have to! Also loved Ringo, their sweet, aging weenier dog, for offering much needed emotional support during my tech crises. Thanks docs! read more

The best!!! Very knowledgeable technicians, wonderful service. Been using them for 10 years!

I don't bother to write a lot of reviews, but the owner of Computer Doctors and Fernanda helped me out a lot. They were very knowledgeable and a such pleasure to deal with from start to finish. Brought in my dead hp chromebook and the owner diagnosed it within a day, for no charge. I'll never go anywhere else for computer repair. read more

STOP! BEFORE YOU BUY A NEW COMPUTER, READ THIS! My laptop is going on eight years. T-Rex in computer-years, true. But I love it so much: It's all stickered-up (eccentric, creative Aquarius, reporting for duty), and as a writer, it's simply become a part of me. I shouldn't have to explain the sentimentality of a writer's canvas. Lots of great bits have been written on this computer, damnit, and I don't see why I should have to give it up. Plus, my jam is outfitted. If I bought a new computer, I'd have to pay subscription fees for Microsoft Word, etc. Enter Victor & Co. They don't make 'em like this anymore, kids! Top of the Heap, Cream of the Crop, T - H - I - S is where you go for everything computer/IT affiliated. I'd trust them in my home, I'd let them drive my Singer -- hell, I'd let them babysit my child! Seriously, Victor and his crew are not only perfectly versed in what they do, they're kind and honest. Now, if they only fixed cars... My computer was sooooooooooooooooooooooo slow. And it would freeze at every turn. But I can happily report that it is now quick as lightening, AND they managed to make sure all of my data was saved. It was really just a very lovely experience. Tots boutiquey. Nordstrom University. Erewhon-grade. You get the idea. They kept me updated throughout the process, too, and it the entire refurb was complete in less than 24 hours. Sidebar: Ever see that 60 Minutes segment where they show kids in developing countries wading through heaps of broken parts from old iPhones and laptops shipped over from America? It's not pretty. Yo, even my girls at Vogue are talking about their new-found commitment to only buying consignment à la The Real Real et al. So why shouldn't I be able to fix my computer instead of buying a new one. Eggggzactly. PS: When you go in, please pet Ringo for me. read more

We've been using these guys for our computer repairs/issues for about 6 years now. They are friendly, professional, HONEST, and follow stringent California pandemic rules. Sanitizer on a table before you enter and a sign-in sheet to let them know what you need. They only allow one client into the office at a time so prepare to wait if someone is there. Victor and Luis were VERY helpful with my Mac which was encountering problems after I updated to the new OS Big Sur. My computer was running slow, applications were unresponsive, and the machine was heating up. They were able to pinpoint the problem immediately and told me they can fix it. The estimate to do the job was very reasonable. I highly recommend going to these guys with your computer problems. **Their office is still located in the same building but they are now in suite 20 on the second floor. read more

I had such a pleasure meeting everyone at this computer repair shop!! Actually, i would say I was very lucky. Not only did they give me a great price but they were very honest and professional. Thank you to Luis Mugiel, Natalia, Victor and Ringo for excellent service! Thank you read more

200+ 5 star reviews since 2008. Perfect record. There's nothing else for me to add other than my own anecdote: I've been here twice. Once for my old computer back in 2010? 2009? Way far back. They fixed it after many other shops had no idea what was wrong. I never went back because that's how amazing Computer Doctors are. I came back again recently because I tried doing building my own PC and while it worked they were able to diagnose that I had a failed m.2 SSD. Everything is fine and dandy. I won't see them again with problems for a long time because they're that good. The prices are infinitely better than anywhere else along with the service you get. Nothing but love, hope they're around forever. read more

My PC temperatures were getting really high so I brought it in and they diagnosed the problem very quickly (my CPU cooling system wasn't working correctly). The were able to install a new watering cooling system and got me back up and running the same day! Great service, quick turnaround, and very nice people. If you're having problems with your PC, bring it in! read more

Friendly and honest assessment - rapid and efficient service - they cleaned my laptop and replaced the battery - quality work fairly priced - I would trust them with all my computer needs read more

Visited Computer Doctors again after 5 years for a pc laptop issue (it wouldn't start). Victor once again was very kind, patient, professional and clear in how he would diagnose and fix the problem, every step of the way. They managed to fix my laptop and get it working right again, with all my files intact. For a great and fair price too! Highly recommend them for any computer issues. Their sign may be hidden from street view but don't be fooled, these guys are legit. read more

i've been doing business with Comp Doc for several years. They are absolutely trustworthy, and their prices are reasonable. Victor is a calm, knowledgeable presence, always happy to explain both computers and pricing. I wouldn't go anywhere else. - Neil Flowers read more

First class service for my 6 year old PC with failed fan and damaged CPU/motherboard. Low transparent pricing, clear discussion of alternatives for repair. Quick turnaround. My PC is now running smoothly and quietly with increased HD storage! Well done Victor and Louis! Definitely my go-to business for PC repairs! read more

I was a bit dubious about repairing my incessantly crashing 6-year-old Sony Vaio laptop because they are no longer made. However, after researching several repair shops I settled on this place. The Computer Dr.'s staff did not give up after trying and researching many different things over the course of several weeks. They even let me borrow a laptop in the meantime, because it was taking unusually long. Ultimately they were able to fix everything and it's been performing like new ever since. They also didn't charge me because it was such a weird issue and I had to come back several times. But the best part?....they have a wiener dog in the office who provides emotional support as you cross your fingers while handing over your equipment! He pats your back and whispers, "We've got this!" in his adorable dog accent. When you get your fixed computer back he uncrosses your fingers for you and in exchange lifts up both your thumbs then takes a selfie with you. I'm convinced he's the true miracle worker of the office and should be canonized as the patron saint of this establishment. You can't loose with this place. read more

Is there a way to put more than 5 stars? OMG they are AMAZING, they helped me right away over the phone and when I took my computer there, in less than 24 hours was ready! I waited a while to review just to make sure that everything was OK and it is better than OK, they practically gave me a new one. Thank you so much! read more

Knowledgeable technicians and quality work. I will come back for all my computer needs.

They were so friendly and professional and took little time to work on my computer when I went in. They seemed to be very honest and didn't try to price gauge me. My computer wouldn't turn on anymore and it turns out it just needed new batteries. They don't charge to just diagnose your computer issue unlike how some other places do. At this location there's extra underground parking if you need which is great! They are also being very hygienic because of Covid and conscientious of social distancing which I like. read more