I was physically attacked by the employee/repair tech!!!…read more I brought my daughter's phone in for a replacement battery. Her phone was perfectly fine, other than the battery getting puffy. The tech changed the price quoted to me and then broke her phone. When I told him I wanted a refund (I didn't even mention the obvious ethics that he should replace her phone which he broke), he started yelling and cussing. He got so out of control that he hit me and tried to take my phone from me a couple of times. I had to take shelter and call the police.

Great service, Transferred all the data from my old tablet to the New One…read more Always Helpful out of the way.

So I come here to fix my phone and he said it's gonna take three hours and he'll call us we show up…read moreafter three hours and he's playing call of duty on his computer we can see him through the window and when we come in he immediately tabs out the browser and tells us that it's going to be another two hours for our phone fix and then he doesn't even fucking fix it. 80 bucks, the phone is gone, and he won't refund me because of "labor" yet he told me it was 80 for the water damage service. Whatever dude!

The owner is very well knowledgeable in optics and firearms, if you have a general idea of what…read moreyou're looking for, they can definitely help

I had such a great experience with EMY Electronic Services in Little Elm. I called Jorge early on a…read moreSaturday morning and he still picked up, gave me a fair quote, and had my iPhone 13 Pro Max battery replaced in about 15 minutes once I arrived. While I was there, he also replaced the battery in my old Apple Watch Series 5 on the spot. Before I left, I mentioned an issue with my Pixel 7 Pro screen that no other local shop would touch. Jorge checked it, discovered the battery was swollen and dangerous, and replaced it the same day. He later ordered and installed a new screen, and everything works perfectly now. Jorge is friendly, knowledgeable, and truly cares about his customers. He offers a 90-day guarantee and provides excellent quality work. If you're in the Little Elm or Aubrey area, this is the place to go for phone, watch, and even laptop repairs. Five stars without question.

We did not get my laptop fixed, but owner did refund me. And refunded me for my gas. Very nice,…read morehonest man.

They did fix my phone screen so I won't give them a 1 star but their customer service was terrible…read more They told me I could get my screen fixed same day if I brought it in at 11am but when I didn't get a phone call that evening I called them and they told me it would be ready till 11am the next day. So I called them the next day when they opened (probably about 1 hr after they opened actually) and still said it wasnt ready and would be ready in an hour. They could have just been up front will about the time it would take and avoided all this but no.

I got my iPhone screen repaired with them. They charged me $242. A week later the phone screen went…read morebad. They told me I had done the damage which I hadn't. I took it to another place. They confirmed that the screen they had repaired was damaged from the inside. Do not waste your money here as they do not stand behind their work. This is a fly by night company that will be broke within the year. I should've known not to bring it here from the beginning. Walk inside and speak with people and you will immediately know what I'm talking about.

The owner here is a life saver! He was able to fix my laptop quickly and is very genuine…read more I was trying to undo stubborn screws in the back of my laptop the entire weekend but they would not come off! So, I finally decided to bring it in and Hani fixed it in less than 10min! I would definitely recommend coming here for any computer issues or even if you're in the market to buy anything computer related as he has quite an inventory setup.

Trustworthy, fair pricing, exceptional service. Mr. Stefan has been helping fix and upgrade our…read morebusiness and personal computers for years. His integrity and professionalism are unmatched. He should charge a whole lot more for the parts and services he provides, but he wants to be able to help everyone so he keeps his prices very reasonable and affordable. What a heart! Having someone with his skillset and ethics on your team is PRICELESS!

Helped me with the recovery of my older Macbook and Ipad. Cost of service am not sure ( i did not…read moreask around). But for me, worth it to be able to access my files back. And I did not have to wait nor drive far. Pleasant to work with, too.

Service was awesome to replace a battery. Very quick turnaround and reasonable price.read more

I absolutely recommend PC Geeks to anyone who'd like quick, friendly and overall great service!…read more to preface how pleased I am, I'll add context to why anyone in the Frisco area should give PC Geeks your business-- I went to Best Buy initially, (big mistake) to attempt a quick repair on my PC since I wanted to avoid the 39 minute drive to micro center and their wait list as well. I ended up standing in line at Best Buy for over an hour (I had an appointment booked for 12Pm) . . . I was never seen. One of the only 2 Geek Squad employees eventually asked all of us in this growing line-- "Who has an appointment", to which several of us spoke up. I had the earliest appointment time. everyone else was 12:20 and later. Clearly Geek Squad is miserably understaffed, I personally felt bad for the 2 employees having to handle the volume of customers that kept piling in. Shameless company. Regardless of uncontrollable circumstances, having an appointment did not matter at all. It was clear that the employees had no way of checking whose appointment was next or who even had one in the first place. (The Best Buy app is only good for placing orders, otherwise, the vital functions such as drive up pickup etc. are useless.) Both me and one other person were completely ignored when we spoke up about our 12pm and 12:20 appointment times and annoyingly, we were bypassed by a very aggressive couple who came in late, behind everyone and even asked me if I had an appointment (I told them I did indeed, so ignorance is not an excuse for their behavior or the employees). They were allowed to bully past everyone who'd been standing there for that hour, screaming they had an appointment-- we all had appointments but I guess being the loudest and most rude gets you seen first. as that hour trudged on, I noticed a growing stack of electronics that were being signed up to be worked on "Off site", with hold times that were clearly going to take several days to finish, so I assumed I wouldn't have gotten my PC fixed same-day if Id have kept waiting for my "appointment". So at about 1:10, (an hour and 10 minutes after my appointment time) I called it quits, walked out and headed to google. I found PC Geeks right down the road and headed over there Instead, I was eager to avoid a trip to Micro Center. And what a blessing it was to have found them! what would have taken Geek Squad DAYS to finish, PC Geeks handled in barely 2 hours. I dropped off my rig, let the employees on staff know what was wrong (I cleaned my PC which was long overdue and replaced the GPU. BUT, I accidentally plugged one of the PSU prongs in the wrong place on the Motherboard, so it wouldn't turn on at all, I didn't realize it so I was totally stumped on how to proceed getting her back online, my mistake!) -- PC Geeks took control of the situation and got my PC onto their work list immediately. They were professional, knowledgeable, and handled my hardware carefully! I got a call 2 hours after the drop off with the awesome news that the problem was resolved and now I'm back up and running same-day! The value in how quickly they were able to resolve my issue is priceless, they are worth every cent! I'm here to tell any of you with a gaming rig or high end PC, save yourself the trouble of using big labeled companies, the true professionals are right here at PC Geeks! 11/10 from me

My son found this place doing his own research after his computer kept inexplicably crashing mid…read moregame. Though it was over the holidays, they were able to diagnose and repair his PC fairly quickly. You can tell they know their stuff and they gave suggestions for future PC options once our son's entry level gaming PC had run it's course. His PC was optimized by removing unnecessary drives and RAM and adding a new 2TB SSD and reinstalling a new windows. Though we are hopeful that we do not have to return anytime soon, we would definitely recommend PC Geeks.

Thought it would take at least an hour, but literally less than 30mins later, phone was done! Thank…read moreyou Sam so much man!

This phone store was reliable, effective, and fast. My phone screen was broken and Sam was…read morestraightforward and nice! I definitely recommend coming here!