This is a detailed and updated review. You want to look at this BEFORE you come and contact this "Computer Doctor." I'm not writing this just because he didn't fix my computer. Just keep reading and you will know.
SUMMARY
- Laptop isn't fixed.
- Still paid the full amount.
- Got cursed at on the phone after I PAID HIM and posted the initial review.
- He accuses me of "blackmailing" him for his precise yelp reviews & ratings and for the "precise," "valuable" $37.
TO THE COMPUTER DOCTOR:
You can say anything you want about me, "Computer Doctor." This is the SECOND yelp review that I've ever posted and the FIRST bad one. So people can judge for themselves whether I'm trying to get the money back or just had a HORRIBLE experience at your store. I remained respectful to you this whole way through. And what did you do? Reconsider your business policies, your ethics, your attitude, your way of treating people, and probably your career, too. This one star, you EARNED it. I'd like to remind you that yelp is built for people to speak truly about their experiences, instead of for business owners like you to treat customers like shit and still keep their fake profiles and ratings.
HERE'S WHAT HAPPENED
MacBook won't start. He "opened it and did battery resets multiple times," and the MacBook still won't start. He said it was "probably" a board issue, which he can't fix and told me to go to Apple to replace board. But he charged me the full amount anyway.
Immediately after I posted a bad yelp review, he called me on the phone. He explained in a hostile manner what he performed, and I asked if he can refund the money (for the problem he can't fix), I can post a good review or take the bad review down; since if he did that, that's actually showing some care for his customers, and that kind of care doesn't deserve a one star. BUT he then said "that's black mail," which I don't think it is. it's freedom of speech, and I'm stating EXACTLY what happened in this review. And he said "GO FUCK YOURSELF."
OPINIONS
Come on. If your policy and your attitude towards customers are fucked, don't blame it on the customers for writing bad reviews, James. Plus, I didn't ask for a refund to get the $37 back. I'm asking for a refund because you didn't fix a thing and are still feeling so damn good about yourself that you think you deserve any kind of payment. What kind of business mentality is that??? And yet you are still replying to my review thinking that people would be fooled by you more?????
He called it "price for the labor." And I question, is there any fruit to your labor? Let's say I'm a landscaper. You called me to mow your lawn. And when you come back, I said, sorry, my lawn mower's broken so I couldn't mow your lawn, but I was here, so you still gotta pay me the full amount. Huh? You think this is right, James????
THOUGHTS
That's cheap for a service. But I guess cheap price gets you cheap service. If your computer or laptop won't start. Don't come here. There's a good chance you are throwing $37 and your time away.
I'd like to fix my computer instead of wasting money and time, Computer Doctor. Please consider learning how to better fix a computer instead of looking at your damn yelp reviews so much and charging money for problems you can't fix. That's not very ethical of a "computer doctor," is it?
Oh yeah, and he did say that if there's a good chance that a battery reset won't do a thing and you will be charged, before you drop your computer off. read more