Macbook Air laptop screen needed to be replaced. Went onsite and told to get the replacement screen…read morefrom Amazon. He helped me pick the right one and I was able to get it shipped overnight. I dropped off the replacement screen the next day and he worked on it quickly and in a couple of hours the laptop was ready and made sure the camera was working. Fast service, straight forward, and now have a working laptop once again.

I had a macbook with water damage. This was not a straighforward problem…read more However, Sam quickly fixed my issue and at a fraction of the cost of a new laptop and even less than other repair shops in the surrounding area. Even better, he was friendly and communicative throughout the process. Highly recommend for all your repair needs.

I brought in my Samsung tablet this morning. What I believed to be a major virus issue, it was in…read morefact not. Hung deleted a bad app that was causing the problem. He didn't want to charge me. I insisted that he take a nominal amount for his time. Hung demonstrated a good representative of his company with excellent character. I would highly recommend The PCS Connection for your computer needs.

Long story short, I have an old iPhone that I use as mainly an alarm clock. Apple declined to help…read moreme replaced a battery. I took the phone to PCS connection, always look them up for my electronics needs even when they were on convoy. In and out in 20 minutes, new battery and old phone has new repurposed life. Thank you for everything. Totally recommend this shop. Been around for years and have honest price and good work.

These guys are doing it right. Exactly what you hope for in a local business…read more I found DC through a Facebook group when I asked for computer repair rec's. Checked out their website, then gave them a call about cleaning up my Mac before my vacation. I put it off to the last minute and wasn't sure they could help. Luckily, they could help me, and the rush fee was $100. I love that fact they picked up the phone and it wasn't some dead doornail employee who could care less about my computer issue. Chris, the owner, actually answered the phone. He said to bring it down. I came in that same day and he told me they would: clean it up, install new OS, remove junk, and speed it up overall. He quoted me end of the week, but it was ready sooner, so happy about because it would be ready for vacation. Total came out to about $430 with the rush fee. It's been about 6 weeks now and my computer is running amazing, so fast! They also have refurbished Macs for sale, which I'll be back for when my current computer stops working. Super 5 Stars for DC Computers! They care about their business and customers. So glad I found them.

Super chill dudes, fixed my M1 MacBook Pro for way cheaper than Apple and other stores. They…read morereplaced my screen extremely fast in an hour. No complaints!

I have worked with Crywolf and recommended them since 2000. Crywolf is San Diego's only independent…read moreApple Authorized Service Provider. They can preform AppleCare+ plan work at the plan rates (often at no charge to you). The owners are on-site and hands on. I have used them for very technical and extended work. Their communication was superb and the techs were excellent.

They diagnosed my iMac problem. fixed the software problem for no charge…read more Thanks, guys

If you ever find yourself in a situation where you need your computer or your phone repaired and…read moreyou somehow find this place well, consider yourself lucky. God is truly looking out for you. I fried my MacBook (liquid damage) and was recommended to contact this place, after speaking to several places that didn't really assure me they can fix it. After speaking to Tony on the phone for 10 minutes, I got a good feeling that he knew what he was talking about. So I immediately drove down and he explained process to me thoroughly, and gave me best and worst case scenarios. Tony was very knowledgeable, transparent and professional - he went above and beyond to resolve my issue and fix my MacBook to have it running even better than before. He literally saved me! Price 10/10, Service 20/10, Expertise 50/10! Please heed my advice and go here, you will not regret it.

I came in with a bit of an embarrassing problem -- I had inserted my SIM card without the ejector…read moretool and it got completely stuck in my iPhone. T-Mobile was unable to assist and referred me to iTech. Tony was just about to close for the day, but he kindly helped me anyway and resolved the issue in under five minutes. My iPhone is back to working perfectly. Truly appreciate the fast, friendly service!

I tried to buy a tv off of offer up from these guys got a message simply saying "ok" and got an…read moreaddress. Messaged the guy two times trying to figure out a time he was available to pick it up when I figured out it was a tech shop I drove down there to figure things out turns out the tv had already sold before the guy gave me the address. These guys have no internal communication, one employee works the floor another put up the listing and didn't mention it to him. Guy didn't even know what I was talking about. Wasted my entire afternoon and half a tank of gas. Don't waste your time with these jokers their operation is a complete circus

They had what I needed thanks! good selection service and value. Couldn't ask for much more!read more

One my work computer is not running anymore and I needed the immediate replacement so :…read more Just called Asking if they have any PC for sell and he asked me what do you mean !? Then I asked him do you have any computer for sell ? Answer : yes . Come to store I asked: do you have intel i5 Answer : we don't get anything seriously on the phone, come to store . Thanks bye Are you serious? With this kind of customer service, and even not telling me if you have what I want or not , you asking me to just go to your store . For sure Save your time and don't bother to contact them Customer service = horrible Update : he is rude enough to go to caller ID , find my number and instead of apologizing sending me (attached picture) Update : Since he is absolutely inappropriate and started cursing me over this fact review , I already file complaints on BBB as well and won't stop till he apologizes in written letter and here !

This is a wonderful business! They are attentive about your technological needs and the man who…read morehelped me even walked my computer down to my car, so I wouldn't have to traverse the stairs. Their Balboa location is unfortunately closed, but if you call the number provided he will let you know exactly where he is and how much he can help you. This was the most straightforward a tech company has ever been with me and I truly appreciate all the work he does!

My computer was slowing down plus the storage drives were 8 years old and almost full. I love my…read moreolder Toshiba Qosmio and rather than replace it and having to start new, I sent it to Fortress Computers. I got my laptop back and the technicians replaced the old drives with SSD drives with all my programs are running so fast I thought I had the latest computer. I had other issues I put up with and made a list and they took care of those s well. I've used them before and they've always been excellent and priced fair for the great work they do. They always give me options that I haven't thought of - but I'm just a novice and just want a computer to work with no surprises. I'm so blessed they are in business throughout this pandemic. If you are looking for quality and professional help, Marc and his techs are the only place to go! Gregory and Carol

It was my first time building my own custom gaming/workstation PC. My lack of experience led me to…read morean issue where my rig refused to power my gpu, fans and even boot up. Unable to figure out why that was, I brought my build to this place. Marc was very friendly and wasted no time taking it in for a 60 dollar diagnostic. Turnover time was less then 24 hours with explanation as to why I had the issues I had. They also adjusted/rewired my fans without costing me extra! Everything works now and I am ecstatic!

Ok...so I have an old clunker that a friend of mine built. For some reason after I moved it started…read moreacting up. I looked on Yelp and found SDCC had the best reviews, so i tried them out. I ended up having some viruses....SDCC cleaned up my computer and it works great! I would definitely recommend them.

Unlike the positive experience that most people here apparently had, I had an overall unpleasant…read moreexperience with San Diego Computer Consultants/The Chip Merchant. My bottom line impression of SDCC is that they are fine if you know nothing about computers and want something simple done, but that their level of expertise is intermediate - not wizard-level - and that they are lost with complex problems. A few weeks ago, I borked my three-month old Win8 computer by hard booting it. I eventually found a self-diagnostic text file that said that the master boot record needed to be rebuilt. It also seemed that Windows/DOS had suddenly lost the ability to see most of my hard drive's approximately 600 GB of music, pictures, and files, so it might need to have the File Allocation Table rebuilt as well. Having dealt with trying to repair a crippled Win8 installation before, I knew that Microsoft had closed off many of the avenues that previous versions of Windows had for an amateur like me to try to get in there and fix things. So, I thought to myself, "Perhaps it's best not to waste time trying ... bummer that it'll cost a hundred dollars or two, but I'll take it to experts, and they'll know what to do to get it working again". I saw that SDCC had a sizable number of five star reviews here on Yelp, so I thought that they would be trustworthy place to get the work done. I tried to ignore the one or two star reviews, and also the review that had started with few stars but revised themselves higher after feedback from Jorge (the SDCC owner?). When I dropped my computer off, the tech at the register who was friendly and reassuring. I specifically told him that what I was hoping they would be able to do was get Windows working again, and also restore my missing files. As I left, I felt nervous, but guardedly optimistic that they would be able to help me out. A couple days later, a tech named Alex called, and cheerily told me that that my computer was now ready to be picked up, since he had reinstalled Windows. I was devastated. Reinstalling Windows meant that there was no chance of repairing my old installation of Windows, and so I had lost all of my installed software, all of my configurations, all the files that I did not have backed up, and the two weeks of work I had done since the last time I had backed up most of my files To my mind, reinstalling the operating system is a last resort, something one does after trying all other means of repair and admitting defeat. It's also something I know how to do, and don't need to pay an "expert" to do for me. Alex not only did not call and ask me if I wanted this step done, he assumed that I had no files to restore, and that it was safe to wallpaper over the missing files with a new Windows installation; somehow, the message that I had missing files that I wanted recovered was not passed on to him. I suspect that Alex did not even try to rebuild my master boot record or file allocation table, or know how, and I suspect that he made no effort towards any other method of repairing my windows before doing the simplest but most destructive of all possible repair options, a reinstall. To Alex's credit, he had copied the disk's surface to an external drive before reinstalling Windows, and he offered to copy this disk image back to my computer if I wanted. And, also to his credit, he was patient with me being angry on the phone (to some extent, I admit that I was taking out on him my frustration with losing my installation and my files). I appreciated that he apologized a couple times for not calling to check in with me before reinstalling Windows. My computer was then apparently passed on to a tech named Rick, whose job it was to look for my missing files and try to restore them from the copied external disk image. Alas, this challenge was apparently beyond his skills and his tools' abilities. I asked him to guess what had gone wrong with my Windows installation and why he was unable to restore my files, and, in both cases, he kept simply repeating that Windows and/or my files were "too corrupted". I asked him to be more technically specific, but he was either unwilling or unable to give me any more insightful of an answer. To Alex and Rick's credit (and this is why I am giving a two star review, rather than a one star), my bill at this point was zero dollars. Since they were unable to help me, they did not charge for the considerable time that they had put in trying. I then asked Rick to leave the Windows reinstallation on my computer's hard drive, and to make me an external drive with an image of my computer's drive before the reinstall. He told me that this would take two days. It wasn't until six days later, however, and two phone calls from me, that Rick finally let me know that my computer and this new drive were ready for pickup. All in all, my experience with SDCC was a frustrating one.