Super helpful, good prices, they did move to 1620 US Route 62 which is even more convenient for me…read more They are also opened Saturdays now, so another win.

The 99 flat rate fee was nice. One fee does fixed it all. They got my computer upgraded to windows…read more10 because Windows 7 is no longer being supported by Microsoft I thought I had been hacked because I was having issues and they got all that situated and my computer back to me the next day.

I have got quite a few phone repairs (cracked screen, water damage, fried HDMI port on xbox series)…read moreon separate occasions and their timing, professionalism, and prices are very very good. They are the best!!

Needed to replace broken screen on IPhone 17 pro. Tech spot did an outstanding job and customer…read moreservice was great. Highly recommend

Tom and the team at Astro are pure rock stars! I walked in today with a broken key on a laptop, and…read more15 minutes later it was fixed, WOW. Our business has been using Astro for a number of years for general IT support and they are always friendly, efficient and willing to work within your schedule. I don't know what I would do without them. This is a case study on how to run a successful small business with outstanding customer service. Thanks Tom

Impressive service provided for the replacement of my Dell laptop's keyboard. The process involved…read moremeticulous unplugging and removal of all components, with the keyboard being the final item to be taken out. When I arrived with my laptop after the replacement part arrived, I anticipated being without my computer for at least a day or two. To my surprise, it was all set for pickup only two hours later. I am thoroughly impressed and wholeheartedly recommend their services. - JH from Akron

I know little about computers, and I was very impressed by the service, explanation of my issue,…read moreand the pricing was very reasonable.

Connor tried to replace a recalled keyboard. He was unsuccessful. He did not call to tell me he…read morewas unsuccessful, I had to track him down. He finally admitted it was still broken, but he claimed there was water damage to the laptop. This was a surprise to me, as he had checked for damage when I dropped it off and gave it the all clear. When I got my computer back, I took it to Apple and they confirmed there was indeed no water damage. Connor lied. Connor was a terrible communicator and because of this, I've been without a work device for three months. Sadly, this business failed me at every step.

Top Notch! They…read moregave me a quote for a new battery for my MacBook Pro and emailed me a bit later when they discovered that they could get me a better price. I was In and out in 1/2 hr. Very professional and trustworthy. Was recommended to them by other folks who have had good experiences. They could use a little reading material in their waiting area but by the time I was done admiring the green reading lamp, my battery was replaced and I was on my way! Lost 1/2 star from me for not accepting American Express.

Chris Wilson and WilTech PC Solutions was referred to me by an online friend. Although I am in…read moreAustin Texas and his company is in Akron Ohio, Chris was able to resolve the many challenges I had with my laptop with a unique and secure remote program that he has. Chris is result oriented. He starts with a phone consultation to determine what the problem(s) are and then sets out to create a 100% solution to them. Chris guarantees results. STOP battling with the manufacturer of your computer and hard to understand customer service or attempting self help (bogus) solutions from Google listings that offer "free" assistance only to have you download even MORE junk onto your computer adding to the problems, and contact Chris directly http://www.wiltechpcsolutions.com or if you are on Facebook: https://www.facebook.com/Wiltech (234)525-1924

November 27, 2018 I took my MacBook Pro in for a screen repair. I was trying to avoid Apple's…read moreexorbitant prices. Yet, somehow I accepted an upfront charge of $533.37 for a new screen at Paradigm. After several days I called to check on the status of my laptop and was told that the new screen was coming from China and it wasn't in yet. This went on for weeks. Finally, in mid January I was told my computer was ready. Yes, the screen was now intact, but new problems arose... Remember in the old days of computers when they told you not to leave a certain picture on your screen too long or it would get etched in? Apparently, someone in China was into anime. Most of my $2,000+ laptop has a screen with barely distinguishable images all over it. The bottom left looks like a phantom cartoon person with astonished eyes and a mouth open in shock. Plus, every so often the screen separates from the backing at the top revealing the lights within. I am able to press it back together. I contacted them in January. No response. I have considered following through with more action, but I really don't want to deal with this company anymore. I have purchased a new laptop and let children use the old one.

Great repair service at a reasonable price! Fixed the button on the Samsung S9 phone within 30…read moreminutes.

Stopped in today w/no appointment. Friendly tech fixed the problem on the spot for MUCH less than…read moreI expected. Will bring all future business to these guys/gals!

I am glad they are around .Had the screen on my I-phone changed .It broke again 3 months later.They…read morefixed it for free the second time .

Your response to my review is only relevant if I do not respond and add content. I stated…read morespecifically to just weld the port on; I did not expect any warranty and was willing to accept your best effort. The functionality of the components was irrelevant. You are a crank. This is not the first time I have contacted your business for a repair. You are only interested in the easiest and most profitable jobs. I'm not the only one who thinks so. After a small amount of asking around (I am not originally from Wooster), I found out that this is pretty widely known about your business. Have a nice day.