Getting my second service done with them. First was a laptop drive repair during the pandemic time…read moreand now some work on a new build. Good shop. I'm taking them another laptop when i pick up the PC.

I have got quite a few phone repairs (cracked screen, water damage, fried HDMI port on xbox series)…read moreon separate occasions and their timing, professionalism, and prices are very very good. They are the best!!

Essie has worked on several of our computers over the years. He always provides fast, reliable…read moreservice at a fair price.

My computer was running super slow. I sent an email to another company who never responded…read more Called Computer City. I took my computer in and 4 new GB of RAM were installed in approximately 15 minutes. Extremely reasonable prices, great service. I didn't have to leave my computer for days and it's now running like a champ. Any further computer issues and I will definitely be back. Great place, excellent service!

Top Notch! They…read moregave me a quote for a new battery for my MacBook Pro and emailed me a bit later when they discovered that they could get me a better price. I was In and out in 1/2 hr. Very professional and trustworthy. Was recommended to them by other folks who have had good experiences. They could use a little reading material in their waiting area but by the time I was done admiring the green reading lamp, my battery was replaced and I was on my way! Lost 1/2 star from me for not accepting American Express.

Connor tried to replace a recalled keyboard. He was unsuccessful. He did not call to tell me he…read morewas unsuccessful, I had to track him down. He finally admitted it was still broken, but he claimed there was water damage to the laptop. This was a surprise to me, as he had checked for damage when I dropped it off and gave it the all clear. When I got my computer back, I took it to Apple and they confirmed there was indeed no water damage. Connor lied. Connor was a terrible communicator and because of this, I've been without a work device for three months. Sadly, this business failed me at every step.

Very friendly, cooperative, understanding, professional, reasonable, knowledgeable, and reasonably…read morepriced!!!! I have brought my gaming PC to them twice. The first time was when I unknowingly put thermal paste underneath my CPU and ruined my motherboard. So after I purchased a new motherboard, I was still having issues with the PC. I took it back to RizTech and they were able to fix all the issues that I was having. They are amazing people, and are very tech-savvy. Not to mention it's a small business! This is all after a friend of mine recommended them to me because she has been going to them every time she has any sort of issues with her Nintendo Switch, or other devices!!! Thank you so much RizTech!!!!

Came in with an Iphone 12 that was had a broken camera, destroyed back plate, and a malfunctioning…read moredisplay. Was truthful in telling me that it was not worth saving as it would cost hundreds of dollars for parts alone. Had a Iphone 13 I bought for ~350$ and they did a data transfer and gifted me a free phone case out of good will. The best technicians to do it in Medina for sure.

I took in my little laptop hoping maybe it was fixable, but resigned to possibly having to replace…read moreit. By mid-afternoon they called back with a simple solution. It's great and I'm delighted to have it back in great condition. The partners are fun to talk to as well, which was a bright spot in my day -- I don't often have a chance to discuss the beauty of a vintage Corvette in the course of an otherwise average day.

I brought in an old iMac G4 for repair. I had been scanning old pics on that machine from…read morenegatives and unfortunately it crashed. The guys took a look at it, and long story short, it couldn't be fixed. While I was devastated, the guys there treated me very fairly. Kudos to Matt! They saw my disappointment and only charged me the diagnostic fee. I would not hesitate to take a computer there again for a repair. That said, they are slow on follow-up and need to communicate better with customers. Other than that, I have no complaints whatsoever.

Tom and the team at Astro are pure rock stars! I walked in today with a broken key on a laptop, and…read more15 minutes later it was fixed, WOW. Our business has been using Astro for a number of years for general IT support and they are always friendly, efficient and willing to work within your schedule. I don't know what I would do without them. This is a case study on how to run a successful small business with outstanding customer service. Thanks Tom

Great repair service at a reasonable price! Fixed the button on the Samsung S9 phone within 30…read moreminutes.

Won't go again. Offered me 1 price for a pc but they didn't have enough cash and I would have go…read moreback the next day and they would then cut the offer in half. Will not go back. Very untrustworthy.

My laptop problem was diagnosed and fixed in a timely manner. Very satisfied with the service and…read morepricing. Convenient location as well.