Connor tried to replace a recalled keyboard. He was unsuccessful. He did not call to tell me he…read morewas unsuccessful, I had to track him down. He finally admitted it was still broken, but he claimed there was water damage to the laptop. This was a surprise to me, as he had checked for damage when I dropped it off and gave it the all clear. When I got my computer back, I took it to Apple and they confirmed there was indeed no water damage. Connor lied. Connor was a terrible communicator and because of this, I've been without a work device for three months. Sadly, this business failed me at every step.

Top Notch! They…read moregave me a quote for a new battery for my MacBook Pro and emailed me a bit later when they discovered that they could get me a better price. I was In and out in 1/2 hr. Very professional and trustworthy. Was recommended to them by other folks who have had good experiences. They could use a little reading material in their waiting area but by the time I was done admiring the green reading lamp, my battery was replaced and I was on my way! Lost 1/2 star from me for not accepting American Express.

Impressive service provided for the replacement of my Dell laptop's keyboard. The process involved…read moremeticulous unplugging and removal of all components, with the keyboard being the final item to be taken out. When I arrived with my laptop after the replacement part arrived, I anticipated being without my computer for at least a day or two. To my surprise, it was all set for pickup only two hours later. I am thoroughly impressed and wholeheartedly recommend their services. - JH from Akron

I know little about computers, and I was very impressed by the service, explanation of my issue,…read moreand the pricing was very reasonable.

My computer was running super slow. I sent an email to another company who never responded…read more Called Computer City. I took my computer in and 4 new GB of RAM were installed in approximately 15 minutes. Extremely reasonable prices, great service. I didn't have to leave my computer for days and it's now running like a champ. Any further computer issues and I will definitely be back. Great place, excellent service!

Essie has worked on several of our computers over the years. He always provides fast, reliable…read moreservice at a fair price.

I have got quite a few phone repairs (cracked screen, water damage, fried HDMI port on xbox series)…read moreon separate occasions and their timing, professionalism, and prices are very very good. They are the best!!

Needed to replace broken screen on IPhone 17 pro. Tech spot did an outstanding job and customer…read moreservice was great. Highly recommend

Response time is timely. Solutions are immediate and more importantly, he finds solutions that fit…read moreyou rather than fit you into a solution.

Having tried several IT companies over the years, the only one worth recommending is this one. Josh…read moreis attentive to our needs and somehow makes you feel good while doing it. It's rare to find a company that values fairness and a sense of urgency, without gouging your wallet while doing it. 1000% recommend.

I would highly recommend this company for all of your computer needs. Andrew provides expert,…read moreprofessional, and personable service.

Chris Wilson and WilTech PC Solutions was referred to me by an online friend. Although I am in…read moreAustin Texas and his company is in Akron Ohio, Chris was able to resolve the many challenges I had with my laptop with a unique and secure remote program that he has. Chris is result oriented. He starts with a phone consultation to determine what the problem(s) are and then sets out to create a 100% solution to them. Chris guarantees results. STOP battling with the manufacturer of your computer and hard to understand customer service or attempting self help (bogus) solutions from Google listings that offer "free" assistance only to have you download even MORE junk onto your computer adding to the problems, and contact Chris directly http://www.wiltechpcsolutions.com or if you are on Facebook: https://www.facebook.com/Wiltech (234)525-1924

November 27, 2018 I took my MacBook Pro in for a screen repair. I was trying to avoid Apple's…read moreexorbitant prices. Yet, somehow I accepted an upfront charge of $533.37 for a new screen at Paradigm. After several days I called to check on the status of my laptop and was told that the new screen was coming from China and it wasn't in yet. This went on for weeks. Finally, in mid January I was told my computer was ready. Yes, the screen was now intact, but new problems arose... Remember in the old days of computers when they told you not to leave a certain picture on your screen too long or it would get etched in? Apparently, someone in China was into anime. Most of my $2,000+ laptop has a screen with barely distinguishable images all over it. The bottom left looks like a phantom cartoon person with astonished eyes and a mouth open in shock. Plus, every so often the screen separates from the backing at the top revealing the lights within. I am able to press it back together. I contacted them in January. No response. I have considered following through with more action, but I really don't want to deal with this company anymore. I have purchased a new laptop and let children use the old one.

The owner is very knowledgeable when it comes to computers. Mine was completely bogged down with…read morespyware, and he had it cleaned out and running like a new computer in no time. I am going to have him fix the screens on my iPhone and iPod next! Would highly recommend him.