Chris Wilson and WilTech PC Solutions was referred to me by an online friend. Although I am in…read moreAustin Texas and his company is in Akron Ohio, Chris was able to resolve the many challenges I had with my laptop with a unique and secure remote program that he has. Chris is result oriented. He starts with a phone consultation to determine what the problem(s) are and then sets out to create a 100% solution to them. Chris guarantees results. STOP battling with the manufacturer of your computer and hard to understand customer service or attempting self help (bogus) solutions from Google listings that offer "free" assistance only to have you download even MORE junk onto your computer adding to the problems, and contact Chris directly http://www.wiltechpcsolutions.com or if you are on Facebook: https://www.facebook.com/Wiltech (234)525-1924

November 27, 2018 I took my MacBook Pro in for a screen repair. I was trying to avoid Apple's…read moreexorbitant prices. Yet, somehow I accepted an upfront charge of $533.37 for a new screen at Paradigm. After several days I called to check on the status of my laptop and was told that the new screen was coming from China and it wasn't in yet. This went on for weeks. Finally, in mid January I was told my computer was ready. Yes, the screen was now intact, but new problems arose... Remember in the old days of computers when they told you not to leave a certain picture on your screen too long or it would get etched in? Apparently, someone in China was into anime. Most of my $2,000+ laptop has a screen with barely distinguishable images all over it. The bottom left looks like a phantom cartoon person with astonished eyes and a mouth open in shock. Plus, every so often the screen separates from the backing at the top revealing the lights within. I am able to press it back together. I contacted them in January. No response. I have considered following through with more action, but I really don't want to deal with this company anymore. I have purchased a new laptop and let children use the old one.

Top Notch! They…read moregave me a quote for a new battery for my MacBook Pro and emailed me a bit later when they discovered that they could get me a better price. I was In and out in 1/2 hr. Very professional and trustworthy. Was recommended to them by other folks who have had good experiences. They could use a little reading material in their waiting area but by the time I was done admiring the green reading lamp, my battery was replaced and I was on my way! Lost 1/2 star from me for not accepting American Express.

Connor tried to replace a recalled keyboard. He was unsuccessful. He did not call to tell me he…read morewas unsuccessful, I had to track him down. He finally admitted it was still broken, but he claimed there was water damage to the laptop. This was a surprise to me, as he had checked for damage when I dropped it off and gave it the all clear. When I got my computer back, I took it to Apple and they confirmed there was indeed no water damage. Connor lied. Connor was a terrible communicator and because of this, I've been without a work device for three months. Sadly, this business failed me at every step.

My computer would not turn on. I didn't know where to go when an acquaintance told me about…read moreBetterBuilt.com. They analyzed the problem, gave me a workable solution, saved my files, and had it up and running within 2 weeks. They were up front about costs and how best to remedy my computer's issues. I would definitely recommend them to anyone with a computer issue.

My laptop's memory failed and I wasn't ready for a new model yet, just wanted the old one fixed…read more Top notch, quick repairs were provided by what appears to be geeky hobbyists that turned professional. BetterBuilt is a local computer equipment and services company that I will use again.

Impressive service provided for the replacement of my Dell laptop's keyboard. The process involved…read moremeticulous unplugging and removal of all components, with the keyboard being the final item to be taken out. When I arrived with my laptop after the replacement part arrived, I anticipated being without my computer for at least a day or two. To my surprise, it was all set for pickup only two hours later. I am thoroughly impressed and wholeheartedly recommend their services. - JH from Akron

I took my spouses HP laptop there to get a new screen put in. The current one was cracked…read more After we got it back, the "picture" was terrible, it was as if the brightness was turned up 300%. The colors were all washed out and dim. This was after we waited weeks for them the finish it. They kept telling us that the part was on order and wasn't in yet. My guess is that they may have used an aftermarket part, and not an original HP part to replace the screen and the driver. Very unhappy with the result. After they replaced it and turned it on, they could easily see that the screen behavior was sub-par, but they went ahead and gave it back to us. I would be very wary about using their services in the future.

My phone was not charging at all so I went to Speedy iRepair. The crew working today handled my…read moreissue with professionalism and "Speed" New battery on my iphone XR in about an hour Thank you

This place is great. They fixed my charging port same day and I'm very happy about it. I would…read morehighly recommend this company to everyone.

I can't say enough how happy I am with the UpTime service and the help Nate and his staff have…read moregiven me in the last several months. I am currently working from home and have need of a personal system that I can depend on, and security within my system. DataCom has made it possible for me to be a top performer in my role at my job a state away. With none of the system performance issues of my peers, I'm able to move faster, more securely and have no system downtime due to my system. My company has also expressed how impressed they are at the level of proactive security I have on my personal system. DataCom Technologies is a leader in this field and a five star performer for any company, small business or work-from-home employee.

I would give them a negative if I could. They charged me a hundred dollars for nothing. I asked to…read moreadd my old hard drive as a slave drive to my new PC. The guy left the drive sitting on the bottom of the PC housing and never had the slave mapped. This guy is beyond bad. He is harmful. I spent 3 weeks on this fiasco. I sent my old PC to him for repair first. He wanted to charge me $400 for a new power supply. I bought the new PC for that amount and simply asked him to move the old drive to the new PC as a slave drive. 3 weeks...what a nightmare...never happened. Pick a new line of work, bud.

Essie has worked on several of our computers over the years. He always provides fast, reliable…read moreservice at a fair price.

My computer was running super slow. I sent an email to another company who never responded…read more Called Computer City. I took my computer in and 4 new GB of RAM were installed in approximately 15 minutes. Extremely reasonable prices, great service. I didn't have to leave my computer for days and it's now running like a champ. Any further computer issues and I will definitely be back. Great place, excellent service!

Getting my second service done with them. First was a laptop drive repair during the pandemic time…read moreand now some work on a new build. Good shop. I'm taking them another laptop when i pick up the PC.

I have got quite a few phone repairs (cracked screen, water damage, fried HDMI port on xbox series)…read moreon separate occasions and their timing, professionalism, and prices are very very good. They are the best!!