Satisfied with their customer service. I dropped my iphone X last summer, cracked my screen and both my cameras stopped working. Originally I did not know the cameras were not working so I took it into an iphone repair shop in Portland to repair my screen. The owner of that shop informed me my cameras were not working. I asked if he was able to replace the cameras and he "tried" but they wouldn't work for which he still charged me a service fee. I figured the adapters were broken so i left the issue and used my phone without the cameras. Earlier this year a friend recommended I give Paul a call regarding the issue since he received great help from him. Paul was willing to take apart the phone free of charge just to confirm the original shop attempted to replace the camera. From what he showed me it seems the original shop did not even remove the rear camera to attempt replacing it since the factory seal was still in tact on the rear camera. He then replaced both my front and rear camera for a little more then the service fee of the original shop that did not even attempt to replace my cameras. I wish I came in earlier to have had a phone with working cameras for the past 6 months. I appreciate the help and will definitely be recommending him to friends from here on out. read more

Paul was phenomenal!! I came in with an iPad that was donated to my church. We had gotten locked out of the account, and we're unable to do anything with it. I came to Paul and explained the situation. He told me that he could have it fixed in 20 minutes!! I explained that I had to deliver some food boxes to people and that I would retrieve it from him after I was done. Paul gave me his personal phone number so that I could reach him after closing time in case I ran late. When I got back to the store, Paul said that since we were a church, his services for this were donated. I cannot express enough how great Paul's customer service is!! He fixed my problem the same day, gave me the ability to access him after hours, and didn't charge me! I can only imagine that Paul takes exceptional care of his customers and that he is fair. For sure, in the future, I will be bringing more of my technical issues to him! read more

The guys at Comprite are amazing! Tony gave me a free diagnostic for my Mac even thought it involved taking it apart, and they let me come in right when I called same-day. If you use Apple's Genius Bar or any of their certified repair businesses, you're going to have to book an appt in advance, and they're going to overcharge you for issues (they once told me they'd have to replace my Mac battery and hold it for 3 weeks if they opened it up to fix a completely unrelated simple issue, and it would've been over half the value of my Mac!) Go to Comprite instead -- the guys there are fair and honest. It seems rare to find businesses these days where they actually care about helping the customer, and Comprite is one of those rare gems! I'll be going there for any future technology issues I have & telling anyone else I know to go there too. Thank you Tony!!! read more

Paul and his outstanding team undoubtedly merit a perfect 5/5 rating! Their exceptional expertise truly shone as they meticulously restored not just one, but two of my computers to a state of remarkable performance. I am absolutely thrilled with how well my computers are functioning now. Paul consistently goes the extra mile in delivering top-notch service, and he has an impressive knack for ensuring that the cost remains comfortably within the constraints of my budget. With genuine enthusiasm, I wholeheartedly extend my hearty endorsement to this exceptional organization for addressing all your technology repair needs. You'll find their level of service truly unmatched and worth every bit of your trust! read more

About one month ago I was hacked and had no idea what I should do. I went to my AI app. and found CompRite just two miles from my house. I called them and then visited their office and was told that they could help me. At that the same time I was in the process of changing computers. I took both computers to them and had them transfer my data from the old computer to the new computer, put security systems on the new computer and wipe the old computer clean. I am 78 years old with very little computer background. They were very friendly, patient with my ignorance and did all I asked them to do. I would highly recommend them to others giving them a rating of 5 out of 5. Ray read more

Went to get a new phone but didn't want anything fancy or expensive. Got a nice refurbished iPhone 11 for around $300 AND a new screen protector AND a nice case. They also removed my pop-socket from my old phone and stuck it to my new case so that I could keep it. I went in on a Saturday so it was busy but they were able to help me choose a new phone, transfer my data, and get equipped relatively quickly and while being friendly the whole while. It has been almost 6 months since I replaced my phone at CompRite and I'm still happy with everything! It works well, holds a charge great, and is still fast. read more

I brought in a couple of external hard drives that I had and the owner Paul was so helpful and he also explained to me the difference in an external hard drive and a solid state drive. I had no idea the difference. But Paul was very fair with a reasonable offer and including all the info he gave me. I really was happy to go here. I strongly recommend CompRite to anyone that needs any help with any device or just wants a nice guy who is fair and reasonable to sell some computer or Cell phone or tablet to. Thank you so much again Paul for your help. Go and see Paul and Carl they are so helpful!! read more

Just taking a brisk Saturday afternoon walk through the lovely city of Lake Oswego, and I happened to stumble across this store - boy am I glad I did! Paul was very friendly, knowledgeable, and he helped me out by installing a tempered glass cover on my iPhone6+. The process took less than 5 minutes, and my phone now looks great, and is protected from the annoying little scratches that inevitably occur on our fragile electronic devices. I would definitely recommend CompRite to my friends, family, and anyone else who needs help fixing or protecting their electronic Devices. read more

I took in a computer that wasn't charging--after the diagnostic (and many days of the staff working on my computer) it turned out we would need a new motherboard, which was outside our price range. They put the cost of the diagnostic toward a refurbished Chromebook that has been working great ever since. Really impressed by the quality of customer service, as we thought we had lost that money for the diagnostic. Usually the diagnostic does not stay as a credit if the computer cannot be repaired! We will certainly be coming here the next time we have a computer issue! read more

At first I was a little skeptical of the quality of work and the prices that would be charged from a 3rd party (i.e., not my computer mfg. or a big name store like Best Buy) repair shop. I couldn't have been more wrong or more pleased. Paul and his team are completely competent in their knowledge of electronics and fair in their transactions. Time is always taken to make sure the fix is done right, and I often haven't even been charged for simple repairs (simple to them not me) and/or given free extra electrical gear to help out with my situation. Customer for life. read more

Comprite is an amazing computer repair shop! The manner in which they treat customers is top notch, it has that "mom and pop" small business vibe, while Paul, the owner of the the three stores makes you feel welcomed and invited. Usually if you drop off your product and say you need it back the same day they can get the repair(s) done unless they have to order a part. I'd take all of your repairs here, and enjoy your time & money well spent. I wish them continued success, and hope they stick around for a lot longer. Well respected store, and well earned :) read more

Overall greatest experience I have ever had in comparison to the other companies I went to. I had completely shattered my screen on my iPhone 8 and needed it fixed as soon as possible. As soon as I walked through the door I was greeted with upmost positivity by Paul and he assured me that my screen could be easily fixed in a matter of no time, in which he kept his word because my phone was fixed in approximately 30 min and works amazing. Overall great experience, great positivity, and most importantly, respectful and positive employees such as Paul. read more

This place is awesome! Fantastic service from the start, I came in originally to see if they could fix my home button lock screen, not only did they fix it within 30 min. but also gave me a free phone charger AND applied a plastic invisible screen protector! Fast forward 4 months later, I dropped my phone and wasn't sure if it was the screen protector that cracked or my phone, so I brought it in, and luckily it was the screen protector, they changed it for free! Thank your for saving me a couple hundred bucks! I'm a customer for life read more

Ok where do I even start with these guys!! I'm just amazed on how well a computer/phone repair store operates! I went to Apple to get my laptop screen fixed and they were going to charge me way over the price of buying a new laptop and I went to these guys and he found me an oem screen for an extremely low price that no store could match. His service and rates are unmatchable!! This gentleman's name was Paul, I hope this review lands him some sort of bonus because he deserves it! Thank you once again !! read more

Quality service is so hard to come by these days, yet Comprite is one of the few businesses that believes the customer's experience should always be 100%. Paul is knowledgeable and very patient when it comes to devices that I'm having issues with. I recommend him to all of my friends and family. There are several locations of this business, and this one (Lake Oswego) is just 15 minutes away from downtown Portland. I've been at their other locations and have had incredible experiences each time. read more

Paul at CompRite just saved me from having to buy a new iPhone...He was able to safely and quickly transfer all of my data from my "old" phone to my husbands newer "old" phone...which had twice as much memory as my "old" phone!!! So so happy...Didn't have to go to the mall to the Apple store...CompRite has an awesome location in downtown Lake Oswego! and U can even go eat delicious beignets at NOLA Donuts while U wait!!! A Win Win!!! Thanks again Paul for all of your help! read more

A shout out to a local business. While I was out walking to run some errands, I went past Comprite on State St. I initially inquired about a repair on one of my older devices. Paul said that while the repair was possible, it wasn't the best idea given the age of the device. He clearly put my needs above his. He also replaced the glass cover on my phone during our conversation. Best price I've found. Nice guy and a great business in downtown LO. Thanks Paul! read more

I had another great experience with Paul at CompRite. I had a couple of nagging problems with my MacBook Air, my cloud storage, my iPhoto transfer, some other small issues. I made an appt. and Paul was able to solve each one of the hardware and software related issues. I had them perform their $129 hardware check-up and clean-up. It was worth the money and peace-of-mind afterwards. Courtsey, honesty, and customer focus is what Paul is all about. read more

I don't write reviews. In this day and age, customer service is a myth and value, a legend. Paul at CompRite has made me reconsider these opinions. After receiving gloomy diagnosis's from other companies, Paul not only guaranteed his work but offered same day repair. In addition he worked with me on price AND GAVE ME something to protect my laptop for almost nothing. I won't hesitate to recommend this business to anyone in need of tech repair. read more