Scam alert. Moved in, in April. August rent doubled from $60 to $120. They say they sent a…read moreletter, never got it. I would have vacated before auto pay for August if I had. When I called they offered to lower to $99 and acted like they were doing me a favor. DO NOT RENT HERE

most pleased with my experience thus far. i'm a customer at the Lee Rd., Orlando, Fl location…read more Jerry Spelman is my property manager and she blows me away with her willingness to provide the best service. years ago i used a different storage company for my needs, and the site manager left a bitter taste in my mouth (figuratively speaking). this time around, when needing storage, i was apprehensive. Ms Jerry's attention to detail & people skills (professionalism) make me happy with my choice.

My husband and I recently moved our travel trailer to this storage location and so far we have had…read morea great experience. The facility has multiple cameras, gated access and locked buildings. The last facility that we had our travel trailer at was not secure and did not seem to care about our property. This facility packs stuff in tightly and you call ahead of time to have them remove your trailer and get it set up for you, which is a nice feature. Noah helped us get set up at the facility. He was really nice and answered all of our questions without any problem. Since the staff gets your travel trailer out and set up in the staging area you are not able to access it 24/7, but that is not an issue to us. And we think the price is reasonable for storage. Rating from F to A+++, we give it an A+++.

We just found Adult Toy Storage two months ago and we love the place!…read more We wanted the best for our new 'toy' RV and Adult Toy Storage delivers 100%! They provide safety, security and service. The facility is about 35 miles away from home for us, but worth the drive. We store our RV in the covered area, which is huge, literally hundreds and hundreds of spaces, and somehow, they manage to keep it all organized. It is more expensive for the covered spaces, but in the Florida elements, it's a must. The facility provides a dump-station included in the fee and there is also a detail service available on site for a nominal fee. When it's time to pick up a 'Toy' the staff will move your vehicle out for easy pick up. There is a key-pad/lock protected area to pick up your vehicle should your schedule fall outside of normal business hours. The staff is amazingly FRIENDLY and knowledgeable about all things RV related, which we appreciate being newbies to the RV world. Safe, secure and service driven. A great place to do business.

The location is a great location very clean only thing I didn't like that every few months they go…read morehigher on your monthly bill. I went from paying $50 to $150 a month within 6 months apparently they rent for storage changes every few months and I wasn't aware of it

Do not rent at this location! You can never get any assistance when needed. And even if you move…read moreout, they still charge you for whatever they decide to charge you even after you've moved out. Customer Service was ridiculous and there's never anyone there who can help and when they do they really don't know how to help. Although my items were kept safe while I was there, it's the business model around it that is the issue.

Reserved an "available" outdoor/drive-up unit. Paid. Bought the overpriced mandatory insurance…read more Bought the mandatory overpriced lock. Paid the mandatory admin fee. After all of that, they assigned me an indoor unit on the 2nd floor. I cancelled immediately. Only the lock was immediately refunded but the storage fee was not for a week and they stole the admin fee. So, for doing nothing other than wasting my time, they had use of my $154 dollar then took $29 not delivering on what they promised. Simply put, this is not a good place to rent and they are not good people to work with. I will be filing a complaint with the Florida Department of Agriculture and Consumer Affairs.

No staff on site and no response from phone number listed on door. online chat useless. Finally got…read morea human chat option that somewhat helped. overpriced and understaffed. Mandatory insurance required adds to the monthly cost. not worth the hassle. Listed hours posted online aren't office open hours, not accessible for people who work. I was offered 9:30-1:30 appointmen and I work 7-5:30. Not happy with this company at all.

This place has really gone downhill since Steve and Teri left. People are living here, there is…read moregarbage filling and scattered around the dumpsters and the new staff is not friendly at all.

Steve, has ruined this place with his nasty attitude. Instead of facing you like a man he becomes a…read morecoward. He will not answer the phone, hung up on you or just send you to the machine. Be a MAN COWARD. They raise your rent all the time and could care less about keeping customers. You will find Huge Knives or Blades in your unit and trash. THey will blame it on the lawn crew. Avoid this place and STEVE at all cost

I was remodeling my garage and needed a place to store items until it was complete. What a…read morewonderful experience with Storage Zone! Excellent customer service! When I went to use the unit, they had left a new lock for the door and even opened the package for me. When I first looked at the lock on the floor inside the unit my first thought was 'Oh no! I don't have a knife or scissors on me!' But when I picked it up, she had already cut the package open. Now that's proactive customer service! Definitely the best storage facility around! Very secure, but easy access to my unit. Thanks Storage Zone!

I have kept my equipment here for over 4 years and if I didn't have to move I would have stayed. I…read morehave dealt with storage companies before this one and the best experience I've had has been with storage zone. No issues, friendly staff, and best of all, the promotional deals when you move in are a great bang for your buck! If I move back to this area in the future, I know where I'm keeping my stuff. Thank you storage zone! Anthony S

I have been patronizing South Seminole for around 13 years. I have used several other storage…read morefacilities over the years, and SSB&S is the best by far. The facility is very well kept and clean. Plenty of room to load/unload items. It is also in a good location and very safe. The best part is their team. Lauren is a wonderful person that gets to know her clients personally, and always will remember you. Judy the same. They are an independent company. They are our neighbors, so to speak. You are always treated like a neighbor and a friend! Outstanding customer service, just great folks that REALLY care! I would advise anyone seeking a storage facility in the area to drop on in. The prices are fantastic, too! Up front and honest, nothing hidden or shady.

I rented a storage unit for three months and my experience was great. My unit was spacious and…read morereasonable in size for the monthly. I also received a first month half off special. The owners operate and maintain the business, and are really nice. Thanks to Lauren for making our business easy, flexible, and satisfaction. Don't hesitate to bring your business here!

How many nights can my treasures sleep tight, With no…read moreroaches, no snakes to give me a fright? How many storms can the rooftop defy, Without a single leak in sight? And how many floods must the parking lot see, Before I believe it's bone dry? The answer, my friend, is storage in Apopka, on 2400 Wiggins Road, where a yellow scarecrow wiggles, when the wind blows. How many trucks can fit side by side, Before they run out of room? How many times has manager Karen smiled, And made my stress go poof? And how many places can promise you this-- No gimmicks, no sneaky doom? The answer, my friend, is storage in Apopka, on 2400 Wiggins Road, where a yellow scarecrow wiggles, when the wind blows. How many times have I checked my stuff, And found it just as I left? How many deals can a website show, Before you know it's the best? And how much peace can a storage place bring, Before you lay fears to rest? The answer, my friend, is 2400 Wiggins Road, where a yellow scarecrow wiggles, when the wind blows. The answer, my friend, is to wait no more, when the scarecrow stops wiggling, all units will be full!

I did not remember that my unit's pay was due on the 3rd of every month as they just charged my…read morecredit card. I moved out on the 10th of May because I got a letter stating it was going up by $20.00 and I will not pay $75.00 a month for a 5x5 space. Talked to the manager and she was very flippant and noncaring, saying I had to pay a full month's rent for just 7 days. I had also called 3 different numbers and no one every answered the phone and they never returned any of my messages. If you rent from them make sure you remember exactly what day it is due or you will be paying for an extra month you did not use. I say go somewhere else.