I have been to this store on several occasions with my IPod in the past because I am clumsy and…read moreCesar has always given me good advice. This time after taking my I-6 plus to Verizon, Apple, and then back to Verizon and having them tell me they could not do anything with my phone that would not turn on. Verizon told me the phone would not be workable and the only thing I could do was to upgrade to another phone or get another phone. I put my old phone in the draw for a week with pictures of Peru which I thought would never be retrieved again. In my heart I thought there must be someway that my phone would come alive again. I thought someone should be able to retrieve the photos from my phone. I took the phone to Cesar and he said he would charge it, and if needed put a battery in it and to call him back in a half hour. Cesar charged my phone and I called back and he said "your phone is working. I still could not believe it after what I had been told by Verizon and Apple. When I went to pick up the phone yes it was truly working and not only that there were all my pictures of Peru. I could not have been more relieved!. From now on regardless of what phone or electronic item you have don't waste your time with the dealer or provider. Take your item to 1-800fix.com, Cesar, he is the best. Thank you again Cesar.

I have a Galaxy A10e, an entry level $150 phone that's never been impressive, so let's state that…read moreup front, running on Optimum. And Optimum is no Verizon. The thing lasted a year before I dropped it, cracked the glass and brought it here. The original $89 estimate became $120 because it had to be ordered. OK, that happens. The phone was never the same once I got it back. Chronic LTE reception issues as if an antenna was damaged during the repair, or not connected, or something. I don't know this for a fact. WIFI works but over the air LTE is spotty, often, at the worst times. Sometimes the phone works normally, other times it simply cannot get online even with 4 or 5 bars. I used to be able to sit on the street near my home and follow up on calls, texts or online goofing off, but no more. Problem is, Optimum service is often poor and it can be challenging to differentiate the phone's issues from Optimum. So do I get another phone suspecting it's Optimum that's lacking or take a leap of faith and hope it's the phone that's the problem, not the service? Could it be a software issue or something? I changed the SIM card. Spent hours with Optimum tech support resetting, testing, etc. Eventually, they said it sounds like the phone may have a problem and talk to Samsung. I brought it back to the shop, but it happened to be working at that moment so nothing to do. Less than three weeks in, the screen cracked as I was texting. Worth mentioning the phone was in a case. I paid $120 for less than 3 weeks use of a crappy piece of glass. Circular damage quite apparent, like a finger press would cause, but because it had radial cracks they said "it's cracked" (duhhh, that's why I'm here) and not their fault. No refund, no replacing the glass, I'm out of luck. I paid them almost the cost of the phone for nothing. In my view, they damaged the phone and the shit glass they installed lasted three weeks before finger pressing damaged it. I've learned my lesson. Don't bother repairing phone glass. Get stronger glass and a case.

Stefano is super professional, incredibly competent and reliable! He's unscrambled infected PCs,…read moreand got me another two years out of a MacBook by adding memory and upgrading the software in a stepwise fashion that I never would have figured out. He's a pleasure to work with-highly recommended! Grazie!

My computer died. All of my data was on it and I was in trouble. I called Stefano the 26th of…read moreDecember. He responded immediately and helped me as soon as he could. If you are looking for timely, reliable, knowledgeable help with a computer problem then Stefano is the man to call.

Waldir Monteiro of AAccess Harrison did a great job bringing my old Lenovo T410 laptop back to life…read morewhen it had a "Fan Error" problem that kept it from coming up. I thought I'd need a new laptop, but Waldir cleaned my laptop and now it's working great. Vert professional and knowledgeable work!

Brought in my laptop and they destroyed my laptop at the cost of $550!!! Total scammers!!! DO NOT…read moreTRUST THIS SCAMMER!! They most likely pay to have bad reviews hidden!!!!

I brought my macbook pro in an emergency after spilling liquid on the keyboard. I do everything on…read moremy Mac, but it's mostly my work tool. I wasn't sure whether to buy a new computer or to have it fixed, but Alex assured me he could fix it and if there were any issues, I'd have 90 days to bring it back. It seems like at first I would have to wait 2 weeks to get it repaired, but it only took a few days. It has been 3 weeks since it was fixed and so far, no issues. Alex was very helping and I felt like he was honest. Nowadays, honesty is certainly a value that is truly valued! Thank you.

I couldn't sign on to my computer, but I had a message that said (loosely) "You can't get on…read moreWindows because a file cng.sys is corrupt So, of course, they call me after two days and tell me my hard drive is no good, and they will "back up all my files" and give me a new 1 TB hard drive. I suggested they use the internal "D" drive, and they said then they'd have to format and back up both drives. So, they call me later and tell me that the bill is $162 ! - which is more than they've ever charged me for anything, ever! And I've been going there for years (Of course, it's always the same thing - "Your hard drive's no good - $125, please!" ) But, this time, hundreds of documents - GONE! My bookmarks (Favorites) - GONE! And, finally ... are you sitting down? My D: Drive is GONE! Thousands of songs - GONE! I am so angry, I can't see straight! I called them again, Their immediate response? "Bring it in, we'll take a look at it." They didn't ask one question, they durn sure didn't apologize - and I'm supposed to break down my computer, pay $14 round trip in a cab, and lug that computer into the shop so they can "fix" what was never broken!?

Outstanding! Key to my experience was the owner's honesty and skill. I was ready to consider a…read morelarge repair on my iPad, that would have included replacing the electric portal. Rather, he found a small problem that he fixed in a few minutes. It is a pleasure working with someone who has both knowledge and integrity. Highly recommend!

Great service! He put my phone protector on perfectly... quick, clean, and with care. Highly…read morerecommend!

Doctor Mac was the most pleasant experience I have had with any business to date!! Brian is an…read moreexpert with Macs and solved my problem in under 24hours, as I needed to update my software and update Google Chrome... He even backed up all of my work for me as to make sure to not have my book, which I am working on publishing, lost! Beautiful space, no lines, expert service....5 stars all the way!!! Thank you Doctor Mac!!!

They seem to know their stuff when it comes to trouble shooting apple products. Nice office space…read moreand attentive service. Easy street parking. I had started my quest to repair a more than too old MacAir, which I knew had to be replaced, at the Apple Store in White Plains, NY. After a valiant try without success, they did recommend DotorMac and I can see why. DoctorMac is focused on problem solving and dedicated to finding a positive outcome. Fair pricing. While they cannot work miracles on everything they will give you an honest assessment.

I have not only had repairs done there (computer and iPhone) but also bought a few accessories…read more Incredibly friendly service, and very fair prices. Really knowledgeable, and really honest--if it's something he can't do he'll tell you. The work is often done while you wait, and while you have an enjoyable walk around, or meal in, Larchmont. My go-to place--in fact, we will go to Mobile Rescue tomorrow morning to have an iPhone battery replaced.

went in to change a broken iphone screen. they changed the screen in 10mins and asked me for more…read morethan 200$ (the screen costs 50$). I bargained down to 150 but they charged me 165$. I was never given any receipt. A couple of hours later, the new screen shattered whilst in my pocket. I went back to complaîn and they asked me for another 130$.... Welcome rip off america

I am a new homeowner and I hired Bill and his team to install two televisions and advise me on…read moresound, security and WiFi. Bill began the engagement by doing a walk-thru of our house and spending time educating us on various options, without pressuring us to purchase any services or products. During the walk-thru, Bill provided me with talking points to go through with the Verizon FIOS technician, who was coming to install wireless internet the following day. A few days later, Bill returned to install two televisions. His staff approached the project as problem solvers, as they carefully hung both televisions (ensuring they were both secure) and thoughtfully and creatively hid all wires behind walls. Further, while making necessary holes in the walls, one technician held a vacuum to ensure that they did not leave a mess. Just a small demonstration of how thoughtfully they treat houses that they work in. Additionally, Bill provided an accurate and fair estimate and was very conscious of costs throughout the project. Bill and his team work very hard, are efficient, and spend the needed time to develop the best plan to wire the space. While we haven't yet addressed the music / stereo in the house, I will certainly call Bill when I'm ready to do so. Bill and his team were professional, patient, reliable, and extraordinarily good at what they do. I highly recommend Bill and his team for any electronics related projects in your home or office.

***LOOK NO FURTHER*** Bill and his team are without question your solution for anything that plugs…read morein, WiFi, computer, home A/V, you name it. His knowledge is superior and from the start of any project big or small, his energy and enthusiasm to help you is present until the job is done. Bill makes himself available to troubleshoot from a DISTANCE and that is VALUE. STOP READING AND CONTACT BILL @ KANE PC ! I wish I had 3 thumbs for this guy.