I have been a customer of Cool Tech (Randy) since June 2018. Over the years, Randy has serviced two…read moreof my properties numerous times and even replaced an AC unit at one of them. Cool Tech (Randy) provided my wife and me with excellent customer service in the past, which prompted us to write a favorable review five years ago (Brwnblk R). However, about two years ago, we informed Randy that we were canceling our priority maintenance agreement, and he assured us that we would receive a refund. Despite countless follow-up phone calls and messages to both Randy and Jeremiah, our concerns have gone unanswered. The lack of communication, failure to issue the promised refund, and overall unethical practices have been extremely disappointing. What once was a positive relationship has unfortunately turned sour, prompting this negative review. I urge other consumers to seek alternative recommendations for heating and air services. Unethical business practices like these should be avoided at all costs. Marion B.

Randy and Jeremiah of Cool Tech Heating and Air are the BEST! They kept my old system up and…read morerunning for years and when I needed to replace it they guided me through the process of choosing the best unit for my needs and it's been perfect. They are honest, knowledgeable, reliable and fairly priced. I highly recommend them!

Found out my a/c wasn't cooling like it should so I called a local company who I had used before…read moreand they quoted me for a whole new system. I called Umbrella Heating & Air for a second opinion. Jaycob was extremely knowledgeable, professional, and honest. He told me exactly what i needed and got me taken care of for the lowest price I found by far. He educated me on what he was looking for and showed his evidence. He gave me all the different options I had and he just so happened to recommended the lowest option, which was a fraction of everything else. Looks like I gotta new HVAC guy!

Talked to Mike about my AC going out in the middle of peak heat got everything done for a very…read morereasonable price compared to other competitors. Not only that but he was very good about explaining how and why things happened and how to prevent them. Not a salesman trying to make money but a forever recommendation from me.

I was having an issue with my 1st level Heating unit not coming on December 27th Am. I reached out…read moreto Mike at Real Cool Heating Air, I explained my dilemma and he advised he was a bit swamped at the time. However, he gave me a quick suggestion on how to get it back on, after giving it a go I realized I needed an expert. With in an hour, Mike did a follow up and called and me back to see If I had any success. We set apt for Monday December 30th 8am. He and Ethan arrived on time, tools in hand. diagnosed my furnace issues, educated me on the specifics and got the repair done. My Home is back nice and warm! These guys are AWESOME! They really know what to do and how to get it done Right! Mr. Wheeler

Trinity Mechanical did an excellent job on my HVAC unit at my house. Chris saved me thousands of…read moredollars on on what other companies wanted to charge me. He was very professional, very knowledgeable, transparent end efficient. I highly recommend him and the company he works for to others. My AC is running better then it did when it did brand new when I had the house built. They are willing to go the extra mile. Thanks helping me get my old AC running better than ever!!!!

Chris (the owner) came to service my two HVAC units on Saturday, July 4, 2026. Before leaving, he…read moreinformed both my sister and me that he was unable to fully assess the systems due to the extreme heat and suggested that we contact him if there were any issues. At that time, the air conditioning inside the home was working. Shortly afterward, we both left the property because our family member, who owns the home, had been hospitalized after suffering a stroke. I returned to the home on Thursday, July 9, 2026, and discovered significant water leaking from the ceiling. Initially, I assumed the damage was related to the heavy rainstorms that occurred on July 5 and July 9. A locksmith who was at the home asked whether the leak might be coming from the HVAC system, but at that point I did not believe it was. I immediately contacted a roofing company, and they arrived the same evening. Although they found some roof-related issues, they determined that the major leak causing water to pour onto the floor and actively leak from the ceiling was located directly beneath the HVAC unit. I was informed that the HVAC drain line could be clogged and that, if the unit had not been properly inspected and cleared during servicing, condensation could have accumulated and caused substantial water damage. I immediately contacted Chris. He stated that he could not return for two days and came back on Saturday, July 11, 2026. After I explained the situation, he advised that he had fixed the issue. However, when the roofers returned, they found additional water damage and active leaking. By that time, the ceiling had become saturated and was beginning to collapse, requiring portions of it to be cut out and removed. Chris then stated: (1) that he could not come out that day, (2) that he was only there to fix the air conditioning and that it was working with no water issues when he left, and (3) that he had completed the job several weeks earlier. These statements were concerning because he had actually serviced the units only four days before I returned to the property and because he had specifically told both my sister and me that he would need to come back and complete additional checks that he was unable to perform on July 4. It is important to note that I do not live in this home, and the homeowner remains hospitalized following a stroke. I paid Chris $600 to service two HVAC systems. As a result of this experience, I have been left dealing with missing ceilings, water-damaged flooring, and thousands of dollars in repairs. I subsequently contacted another HVAC professional who expressed shock that the drain lines and potential clogs had not been thoroughly inspected. What began as a routine service call turned into an emergency situation that resulted in extensive property damage. Based on my experience, I cannot recommend this company and strongly encourage others to seek a licensed, thorough, and professional HVAC service provider. RUN!!! out of thousands of dollars and no way to explain this to my friend in the hospital...

I can't say enough good things about this company. I've used them to carry about various work over…read morethe years and always totally professional and reliable.

Michael came to fix the water heater after we thought we needed a new one. He got it up and running…read morein no time and charged a very reasonable price. This company is professional and courteous. I can't recommend them enough.

I contacted Joey in the morning my a/c broke and by noon the issue was fixed. I was amazed by his…read moreprompt service. I described the situation with my a/c over the phone, and he knew exactly what was wrong and price it would be to fix it. His prices were more than fair and to have it fixed that quick was amazing. Some of the best customer service I have dealt with in a long time. Thank you to Hager's Heating & Cooling for a great experience!

Amazing excellent. On time service got my new mini fridge in working ice cold fridge and ice cold…read moreac thanks to zach very excellent service very professional would definitely recommend zach to everyone far and wide

I highly recommend Lowry Heating and Cooling for all your HVAC needs! The customer service is top…read morenotch! Zach will provide fair pricing with high end quality.

I am a rental property owner. I received a couple quotes from local plumbers to replace a hot…read morewater heater nearing it's service life. One highly reviewed plumber that I used before, and Eco Home Solutions. Eco Home Solutions was far more responsive and cheaper, but the level of complete communication and professionalism made the choice easy. My elderly tenants made for some challenges coordinating with scheduling, but Eco Home Solutions completed the project with satisfaction and compassion working with, and around my tenants. I will call them when needed in the future. And I am confident to recommend them to you.

Basement alarm for the bathroom went off. Extremely responsive and reliable plumbing service…read more Within 24 hours I had the new parts ordered and installed. Do not hesitate to contact Dustin.