Suddreth Heating and Cooling was wonderful! Responded very quickly and even fixed my HVAC until he…read morecould replace it so I wouldn't be living in the heat. Very reasonable! Highly recommend!!!

Company owner is very clean, hardworking and provides great value for money. I have given them my…read moreHVAC maintenance as well and will be using them in future for other HVAC work.

I highly recommend you go elsewhere for your services. Just like some of the other reviews imply,…read morethis company is more concerned with their bottom line than making sure customers are helped and satisfied with their services. While most companies offer a warranty with their work (especially after getiing a whole new HVAC system installed), this company does not stand by their work. First time I have ever encountered a "licensed" company that could not answer questions about the duct work and the problem that was happening after they installed the new system. Worst of all, they will tell you they can come back out and look at the issue via the phone (even though it has not been a year since installation) but will only tell you after arriving there will be a service charge. And do NOT expect a return call if you leave voicemails asking for an explanation.

TLDR: Please go somewhere else, if HVAC is your main problem dealing with Rudy Cools will become…read moreanother bigger problem - for years to come - and could also affect your health. Looking for legal routes now. Background: Rudy Cools installed my HVAC system in July/August 2023. My main issue was that my previous system was not keeping up with temperature when the hot outside reached above 92 F. I contacted them and asked if it was the system, the duct system, insulation issues or my windows, and they said a new system would fix the problem. I accepted and they sold me a new system. When installing they found mold within the system, so they recommended an air purification system to go along with the HVAC. Having a baby in the way I accepted no doubt to what I asked "if thats on the system, could that be in the ducts as well?" to which they replied "we checked when installing and no issues were found, plus the purification system will prevent that" so I trusted that response. The next weeks the AC upstairs (Damper system) was not functioning and temperatures were reaching as high as 90F inside the second floor. I reached out, they sent a technician to tell me it would be an additional $1.5K to fix. I call them very angry as they never mentioned that and this should have been resolved when installed. They agree and send a crew the next week to fix without a cost. I liked that. It was September/Oct already so heat went down and AC didnt need to work so hard so no issues there. In summer of 2024 the HVAC system could not keep up with temperatures over 92 F - which was my main issue to start with. I called them several times, they sent 3-4 different technicians that tried filing up the gas in the system, switching stuff, or just simply telling me "it was too hot outside and that wsa the issue". After dealing with that all summer I was fed with that and call them angry again, to what they told me "we will send the best technician we have" and they did. This super technician came and told me the duct system was not set up properly, and needed to be updated, with a price tag of $1.5K. I called them angry again since that was my question to begin with when quoting them for a system, and have been ghosted ever since. Its been 3 months now. On a separate story, my family and I have been having health issues without explanation. We did some mold testing here and there with negatives coming up, only to look into one of the ducts directly connected to the system and finding a goooood ole black mold colony hiding in there - even when having a air purification system, and having the installing team they saw nothing when installing. So not only they have costed me 1.5 summers with the same issue I originally had, $13-14k in costs, Health issues for me, my wife and my baby, but they also are now ghosting me and refusing to answer my emails or calls. This for me is as evil as it gets, and should not be even considered within your options for any type of services. Disgusting client service and should be held liable - which we are in the process of.

awesome work. awesome people they are friendly and knowledgeablei don't have any problem in saying…read morei recommend them 100 %

We had the misfortune of our air conditioning blower motor deciding to quit a few days ago. It…read moreisn't absurdly hot out but the house retains heat and it is really warm upstairs at night. Nelson came to our house, he was polite, friendly and professional, not to mention fast! I know a little bit about the business of HVAC, my ex husband owns his own company up in IL. Nelson had us diagnosed and repaired by 3:40pm today! Super happy with him!!! We do not own right now but when we do we know who to call now! Thank you Caribbean Air, we are forever grateful!

Really appreciated LeeAnn squeezing me in so quickly when I had a fluorescent light on the fritz…read more Great communication and service from Allen. I would definitely use this company again. Thanks!

Super fast response. Our technician Robbie had our problem solved right away and was very easy to…read morework with.

10/10 recommend! They were great. Made it a point to show up in the evening after a full day of…read morework to help us out. Honest about the issue we were having, what to expect, and how to navigate it the future. It was refreshing to not have someone in my house trying to sell me something. We will use them exclusively in the future.

Always get superior service from the All City team. Shout out to Michael for getting my gas pack…read moresystem running clean for the summer!

Service Representative, Mr. Tim came out to investigate issues with my upstair furnace not heating…read more He was courteous, professional, and all things knowledgeable about why my furnace was not heating. He explained in detail the issue and all options for repair or replacement. We will definitely use All City Heat and Air for future work.

I woke up to no air conditioning today, and the temperature was close to 90 degrees. I called…read moreBradham, and they came out promptly. Eric diagnosed the problem and had to climb straight up the side of my building on a metal fire escape-type ladder to locate my air conditioner and replace the damaged part. He could not possibly have been more polite and personable, explaining the process every step of the way, showing me the damaged part as well as a new part so I could see the difference. The units on the rooftop were not marked, so he had to work extra hard to locate mine. He wisely took a video of the location of my unit and also noted every identifying detail to put in my records. He checked the age and warranty of the part and found that there was a partial warranty, which saved me some money. I would highly recommend this company. Great customer service at a fair price.

Referred by neighbor, even though I'm sure they are reputable and knowledgeable. I feel very…read moreuncomfortable with their assessment of my heating system. The service technicians never gave me a very clear answer to any of my questions. Probably will contact another HVAC company for reassurance, even though I paid for a full year of service. My bad!

They used to be my HVAC people for church and home. I called them on the 24th for a installation…read morequote and they would not bother to call me back. I had thought that since we had been using them for a while they would treat us right it got worse as we went on. Last time they had a replaced a capacitor and a contact which was near $35.00 their cost for parts. Worked on it 30 minutes at most and the bill was about $600.00. Needless to say we are done with them. Use the BUNNY and get burned!

Andrew did a very thorough job on our ac unit for the annual maintenance agreement. He also shared…read moresome new ideas with us to make our unit more efficient and easier to service. Thank you!