Adam was professional, friendly and knowledgeable. The issue was resolved quickly and completely.

How would you rate your experience with Luke Murphy from Roby Services? Text back a number from 1-5 (1=Poor, 5=Excellent). We would love a Google review using the following link..: I would love to give in google also, but I'm not able to get to the link to give it. I am sure this is due to the weather, partly, operator error partly and a touch of the website. Google is not always helpful. Luke Murphy was a joy. The communication was amazing from beginning to end! Answering questions showing me what I needed to know. Refreshing to have someone who is friendly, knowledgeable, respectful and professional. The good attitude about their work being beyond satisfactory and the company itself is pretty rare these days Both Luke and Alan deserve 5 stars in my book. Google not so much The service guys get review What about the people behind the scenes? Everyone needs someone to oil the systems? LeAnn is 10 stars. Can't say enough about her!!! She's not only helpful but also friendly, kind, patient and professional. I'm always happy when she picks up my calls read more

Luke Murphy from Roby led a team for a day's work on our electrical system replacing fluorescent overhead fixtures with new LED ones in the exercise room and garage and kitchen. He replaced bulbs in a high chandelier that is over stairs that I could not possible reach. Multiple broken light switches were fixed. I could not be more pleased with the quality of work, timeliness of the staff and professionalism. I will use them again for my electrical and plumbing needs. read more

While testing one of my recently installed bathroom fans, I wanted to take the time to update my review. Roby Services installed three bathroom fans in my home. After the work was completed, I had questions regarding the cost and a few installation details. Initially, communication was frustrating, and I felt unsure about how to get my concerns addressed. However, once Roby was able to follow up with me, the experience improved significantly. He took the time to review the installation, ensured everything passed inspection, and did a good job addressing the issues I had noticed. I appreciated the effort to make sure the work was completed properly and to code. I also want to specifically recognize Jeremy, their customer service representative. Jeremy made me feel that my concerns were valid, listened carefully, and helped ensure the installation ultimately met my expectations. His professionalism and responsiveness made a meaningful difference and helped restore my confidence in the company. While the initial communication could have been better, I am pleased with how the situation was ultimately handled. While I realize Roby is a large company and society is adapting to the use of AI and automation, my only suggestion for Roby would be to try to rely less on automated communications. That being said... the eventual follow-up and commitment to doing the job correctly showed that Roby Services stands behind their work, and I appreciate the resolution and final outcome. read more

After hurricane Helene, I decided I needed to put in a whole home generator, as dealing with a portable for 8 days was a real challenge. I began to shop around, but thought I'd found a solution when I received a mailing from Roby Electric for this exact need. I replied, and Roby sent a team out to install the system. All went well, until just under 1 year later, December 2, 2025, The generator failed to start. I called Roby for service, and was told that they no longer serviced the Greenville, SC area, and my 1 year service expired a day before the generator fault. They essentially said 'tough luck'. I wouldn't touch this lousy outfit with a 10 foot pole. I find I must have Roby 'release; my generator before i can engage a different service organization, and, as of today, I have not received a call back from Roby. Really terrible experience. Don't make the same mistake I made. read more

I've had a 35 year relationship with Robey Services & Hobbs Plumbing. They have always offered excellent, promp response to my product/service needs This time was no different. Their Technicians are qualified, professional and care deeply about your home. Give them a try...you won't be disappointed . read more

Aaron Noblitt provided excellent, friendly, on time service. Will definitely use aRoby again.

After over twenty years, the drain beneath our shower began running quite slowly. Drain cleaners did not help. Closet snaking two to three feet past the drain did not help. Robbie M listened, looked, and resolved our drain clog quite rapidly. Did the job right, did it well, and the shower is draining perfectly again. No trouble, done quickly, done well. I could not ask for a better plumber. read more

We are new to this state and really didn't know anyone. And our house we bought.. ..... well.... that is another yelp review for the real estate agent. And not a very good one. I did a lot of shopping around before finding them. I also did a lot of estimates. We only had so much money left after the move and were not expecting the house to be in such disrepair. I trust them. I feel comfortable with them (husband is away at work and I am home alone I feel safe and comfortable with these guys in the house. They are VERY respectful) All needs under one name. Very convenient and they have all of our history. We ran out of cash and still needed work done. They pointed us to financing that was extremely affordable. THANK YOU!! Thank you guys for helping us with our nightmare home. It is now turned into the cliche dream home. Yes I will keep the sign up for a bit. Its the least we can do. read more

Roby Services - Electricians Near Me - Charlotte, North Carolina

FYI - if you need an electrician I strongly suggest NOT calling Roby Electrical. I scheduled an appointment for the 2-story family room ceiling fan to be repaired. The lights all blink, so likely not just a lightbulb replacement. Clearly told the Roby operator that the room is 2- stories. Electrician showed up yesterday to basically "assess" the situation. He walked into the house with zero tools, flipped the lightswitch and nearly immediately recommended replacing the ceiling fan. He suggested three steps: (1) today's "meet and greet" for $100 (2) a proposal for 2 guys to come with a tall ladder and determine what they think the problem might be for another $650 and (3) a third visit of 2 guys to repair the issue (or replace the fan) for an untold amount. Goodbye Roby Electrical read more

5 .5 years ago had Roby replace our outside breaker box and install a transfer switch. 2 Years later the wires pulled off our house in a storm. Called Roby to fix it, the technician asked why this was put in this way? I am not an electrician so i dont know...he replace plastic conduit with metal. After replacing it my water heater didnt work. Checked it. only had 110 running to it. Was hooked up wrong. They came out and fixed it. Now my stove blew up and my dryer quit. The wires caught on fire. Roby tech said box and wires corroded from leaving the box open in the rain. Had only bin the the box twice to check the breaker. The transfer swith the installed was an indoor box installed outside when originally done. Tech asked me who installed it...i said y'all did. My guess the indoor box leaked and ruined it all. everytime a Roby tech comes out, i am asked why something was done or if i did it. They did it all, not me. I dont mess with that. I question the competency of their staff. Nothing was wrong with old box, just wanted it updated. Has been nothing but a problem and expense since done I would look for another company to do your work read more

What a great company! We contacted Roby Electric for a couple of jobs that we needed done. We live in an older home, and the fuse box on the outside of our house was in poor condition. And, the power lines themselves were actually pulling away from the house. We also requested that a transfer switch be installed so that we can plug in a generator to the house if we ever lose power. Roby sent a technician to come and assess the problem and gave us an estimate. The estimate was very reasonable and we scheduled an appointment. In a total of 3 days everything was done. They had replaced our fuse boxes and rewired the power cords to the the corner of the house where they would be more stable. They also installed a new box with a transfer switch with room to add a bigger generator down the road if needed. Every single person we dealt with was pleasant, knowledgeable, and professional. We will definitely use them again! read more

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I had a fire outside that burned my electrical panel. I had a representative at my home two hours after I called. He examined the situation and gave me his recommendations and a price. The next morning a technician arrived and completed the job the same day. Lot was very thorough and made sure all of the circuits were working and left the area in good shape. Nice job and nice people. read more

I've recently purchased a home and have needed various electrical projects and repairs. I had Roby do the first and since they did such a good job - have continued on with them. Steve, Mike and Matt have been very helpful and so good at explaining everything in a way I can understand. you won't go wrong having Roby for your needs read more

Update: After this review was posted Patrick (the company president) came out and listened to our concerns. In a few days, someone was sent out here to make this right. Some things cannot be changed due to county regulations, like the location of the unit. However, I would hope from now on they train their salespeople on where units can be located. I have added an updated picture of the work, and we are satisfied with the job. Internet connection was added-as promised. I wish it could've been right the without all this drama. I changed my review from 1 star to 4. Would I use them again? Maybe? They done work for us in the past and it was fine, I suppose everyone has a bad day, but this was an expensive job and we expected a professional job. Bad experience. Do not recommend. We wanted a whole home generator located inside our fence, where it wouldn't disturb our neighbors., We called Roby, the salesperson comes out, says yes! We can put it inside the fence. We make the deal based on this being in our fenced in backyard. A week later the techs get here and decide it can't go in the fence, it must go to the back-beside my neighbor. That's strike one, should've been done then-don't like being lied to or people who just want to sell. It took them almost a month to get it done-I'm being serious. It failed inspection, the plumbers made 3 trips and the job looks crappy. Ashton, the "project manager" is impossible to talk to, she's always busy-basically useless to me. This place is a friggin joke. I mean it's a rig-see pics. Finally they start it up-and it must run for 30 mins a week. It's loud, like very loud. I tell them to schedule the run at noon on Wednesdays, to minimize the disruption. The next week at 11:30pm the thing runs and wakes up me and my neighbors. I'm livid. To add insult, it's supposed to hook up to my internet via cable-that costs extra, even though I paid them over 10k! I call them and rely my disgust. They send someone out here who agrees that it does look like shi//y work, but there's nothing they can do about it, and insists that there's nothing wrong with it. Just avoid this place. Money hungry and doesn't care about customers. read more

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We had great service at our residence.. prompt and friendly. Jake was helpful, knowledgeable and left his direct line for follow up.

Jose, the electrician Roby sent, was timely, Efficient and kind! ( Roby always sends a text to me with their bio so I always know who will be at my front door!) He fixed all the issues he was sent to do and one other he encountered while fixing the others! I highly recommend Roby... yes... they are a little more expensive than some independents but they send knowledgeable people AND ALWAYS show up ON TIME!!! Definitely give Roby a call for your electrical issues! read more

Left messages to have someone call and schedule an appointment - no one called. If there was an option for zero stars they would get it. read more

For a handyman service that is in such high demand, and priced commensurately high, the quality of service is what you'd expect from a vendor that does not feel that it has to put forth any effort. When you receive their written estimate, do so as if you're negotiating with a poorly-rated used car salesman. The fine print is everything. When they leave holes throughout your ceilings and walls (in addition to leaving their dirty clothes and personal property strewn about your home), they have no intention of making even minor repairs. This is a company that does the bare minimum to finish a job, and move on. They're more interested in getting their deposit before the work even starts, then they are their craftsmanship or professionalism. read more

I recently moved into a new home which did not include light fixtures in several rooms, rather the developers left "lightbulbs". Needless to say I recently purchased two chandeliers for the living and dining room. Being that I do not have an electrician, nor a background in installing lights I went on a search for an electrician. After reading reviews and remembering seeing some commercials and their vehicles around town, I decided to call Roby Electric. Appointment scheduling was very easy and my technician arrived right on time. Josh, the technician, handled both chandeliers very well, one that included crystals, and allowed me the ability to make sure each fixture was in the right position before he completed the installation. Yes, we moved each chandelier like 10 times, but he was so patient with me. The fixture with crystals came with a separate bag and he offered to put them up, but reminded me that I will be paying him for the time. I decided that I could put those on the fixture later. After installing both fixtures, he cleaned up all the boxes and took them with him to throw away. Easy clean up for me. So, that evening I went to start putting the crystals on the fixture and realized there were no directions...oh no. It was late so I decided to call Roby Saturday morning. I got their call center line who sent me to the on call driver, which was not Josh. However, the on call driver located Josh who had not yet disposed of my boxes and sent over the directions. Above and beyond something they both needed to do, especially on their day off. I highly recommend Roby and will definitely reach out to them when I get the upstairs fixtures in my house. read more

Meh. I called Roby Services because we needed an electrician and didn't already have a name to call. Tried them a couple times and kept getting their answering service, finally left a message with them and had to deal with getting a call back while I need to be constantly on the phone for work. Electrician guy was capable, clean and personable when he came out. Tried to fix the problem but didn't verify it before he left, and it wasn't fixed. More dealing with the answering service to get a person back out. Guess Roby Services didn't get the message so I had to keep trying (ugh). Got a person on the line who put me on hold for a long time. I had to listen to a very loud marketing message from their president again and again while on hold, as if I wasn't already frustrated before. When I tried to get the person on the line for the reschedule to understand what I needed, she kept making excuses and assumptions instead of just letting me get the words out. Clearly she was reading from a script "I am very sorry. I know you are frustrated and your time is valuable." Oh geez. Just listen for a minute? No I don't need emergency service, no I would absolutely not pay for it even if I did because your guy didn't fix my problem and you guys didn't call me back for a week, no I don't care if it's the same guy, no I don't need you to fake-commiserate with me. Whew. Just skip it and find a good neighborhood electrician in business for himself! read more

Recently we were planning on purchasing a home we were renting and we of course had a home inspection and they noted some of the major system components in our home were reaching their "functional age life expectancy". The inspector noted that our Fort Mill home showed signs of deferred maintenance with the HVAC, electrical, furnace heat and air, and crawl space. They showed signs of wear and tear after years of minimal upkeep.We knew that the heat and air would need to be functional for years to come to protect our investment. During our home buying process, the furnace in the house actually stopped functioning all together on a Friday afternoon and that weekend was extremely cold outside and we had no heat in the house. Our first thought was to call One Hour Heating and Cooling (turned out to be a mistake) because they can arrive in about an hour or so we thought. 6 hours later and after several phone calls trying to figure out who they were sending we finally found out that a technician was on the way and he went up to diagnose the system and shortly after he came down with a summary of proposed work ranging from $1500 up to $9,000. Mostly those quotes included overpriced years of air filters and service fees which was a major rip-off.Nowhere on that quote did they address the actual problems that needed to be fixed that same day to get the heat back on for our family of 5 including our 18 month old boy. Surely this is their 'standard protocol' when they send someone out because it's clear they follow a 'profits over people' business model. I knew this couldn't be right so I asked around and got a recommendation from a client of mine that happened to know Jeremy at Roby services. Luckily they are actually neighbors so we showed him the quote and Jeremy asked me to call the office Monday morning to send out an HVAC repairman near me out to see what is really going on with the furnace. He let us borrow a few of his space heaters which allowed us to actually sleep in our home on Saturday and Sunday nights. After running a few tests, Jeremy and Anthony determined it was simply just a bad capacitor and the blower motor on a furnace was shot and the cost to fix was just a few hundred dollars. Don't make the same mistake I did by calling the companies that spend hundreds of thousands of dollars on advertising just so they can send out a salesman to take advantage of any homeowner they can. Call Roby Services to get an honest diagnosis as to what's really going on with your home. These guys are passionate about what they do and they are professionals that will give you a fair quote to address what needs to be fixed and not try and scare you into thinking you need to build a whole new house just because you have a light switch not working and a clogged drain. read more

Roby Services - HVAC parts that needed to be replaced - Electricians Near Me - Charlotte, North Carolina

I contacted Roby for help with my AC units. Judd got me the help I needed almost immediately. Jeremy and hunter worked diligently to diagnose the problems and before long both units were up and running. This company goes way above and beyond the normal level of service. It is not possible for me to mention every positive point. Polite, prompt, professional and very informative. They have earned my loyalty I also want to single out Anthony Chadwyck who has worked so hard and diligently to keep our Hvac system running. His professionalism and knowledge are second to none. We are very grateful for his help. read more

A Roby Tech stood on our toilet to install an exhaust fan instead of bringing a ladder. Our tub had to be chalked twice because the first Roby Tech did not prep the surface before caulking it. A Roby tech broke some ceiling drywall and said we could just paint over it. My wife had to argue with them before they would agree to fix it correctly. We had to follow up with them over and over to get that drywall repair scheduled. (See the actual loooong email thread at pastebin.com/e0WWfC2U ) We just wanted to pay a Professional to fix our bathroom while we relaxed, but it was a Total Headache. read more

I called Roby for an after hours service request when my parents were having electrical issues and I couldn't be happier with how professional, quick and courteous Jake was. I chatted online with Joshua who had a customer service rep call me within minutes of hearing what I needed. Crystal the CSR was great, she collected my information and had the on call electrician Jake call to discuss rates and availability. Within 30 minutes of my reaching out online Jake was on the way. Talk about customer service! Jake diagnosed the problem quickly and made sure my parents would have electricity to their main appliances before coming back tomorrow. I highly recommend Jake and Roby for electrical work. read more

Always a great experience with Roby Services, who I rely on for annual maintenance on my backup generator. Easy to work with, they show up on time, and I've never had any issues with their work. Very dependable. read more

Had Roby Electric come out to fix a few outlets I tried to repair myself. Roby called ahead of time just as stated they would. Arrived on time, very nice and clean! The work took about an hour and I am VERY pleased with the results! Even though one of my outlets did not work the next day, I called Roby and scheduled an appointment right away. No hassles at all! The guy came out promptly and fixed the outlet. No extra charges, only an apology and quick service. Very impressed! Highly recommend! read more

Roby Services was hired by my neighbor to perform work on their pluming, they ran a Rooter down the pipe and it came out on my toilers, they broke both of my toilets creating major leaks, I contacted them and they agreed to come out and do repairs, they come out, did a mess and replaced one toiler with a very cheap version, is been almost a month now and they still have not replace my other toilet and or provide and update when they will be back, I contacted them multiple times and been told I will be contacted by a manager, worst company to deal with! STAY AWAY! read more

We bought an older house and something screwy was going on with one of the light switches recently. Since I had no idea what the heck it was and no desire to burn my house down, I decided to look for an electrician. I saw all the stars on this one and decided to go with it. The young lady (I think her name was Janae) that scheduled the appointment was courteous and allayed my fears about my house blowing up like a cool movie explosion. That's a really good quality to have in this line of work! Damon, the tech, was fantastic. He came in, figured out the problem and explained it to me as he fixed it. That was my favorite part! lol He even talked to me about the wiring in the house and why we had the particular kind that we do. He was on time, fast and thorough, knowledgeable and a lot of fun! If I ever need another electrician, this is my team. For sure. *Oh! And there's an Angie's List coupon for $20 off, if you're a member. Definitely use it. They're not exactly cheap ($99 for half hour), but they're worth it! read more

I tried to install a Nest thermostat on my own and wasn't quite sure what went wrong, but received an error. Anthony from the new HVAC team was great! He called when he was on his way and was well within the three hour appointment window. He was polite, explained everything that he found and what was wrong, and got the fuse changed. I highly recommend him and Roby! read more

I called Roby Electric because of an issue with a light fixture in my master bedroom. The fan worked, but the light switch for the light part of the fixture (which previously worked) had what appeared to be either a bad dimmer switch or a short... Sandy took my information and made the appointment on Monday 10/13; Paul came by promptly at 8:20am on Friday 10/17... He found and solved the bedroom light issue AND fixed a bad switch in my guest bath in record time. Service was great, not too expensive (all done in a half hour for $99), clean, neat, and if I ever need electrical service again, I'll happily call Roby again! Thanks for the wonderful service, and the knowledgeable team! read more

Wish I could give them a zero. Contacted three times on their website and they never responded. Do not have that feature if you are not going to reply. Very UNPROFESSIONAL and will never use them as they obviously have zero customer service. read more

I am changing my previous review of Roby Electric. I caught them last year during a transition and I believe there was some miscommunication. Based on their response to my earlier review and not having great luck finding a reliable electrician, when we had another issue I decided to give them another try. I talked to Sandy who was wonderful and very professional. The two technicians who showed up were courteous and forgave my faux pas (I was late!) and very helpful. This was for our business but we are also buying a new home and I plan to use Roby Electric for our needs in the future. read more

Jack, our plumbing technician was great. He was friendly and professional, made sure we were informed and updated throughout. He was very clean- did not leave any mess behind. We were very impressed by his service! read more

Had appointment for 2pm to 3pm on 9/7/17 no call no show. Called the bussines at 3pm receptionist apologized and said she would have the tech call me. When 4:15pm rolled around I called back and just told the company not to come. Other then me calling them I never heard from the tech or the company. read more

I called Roby to help recover from a lightning strike near my home and to install an upgraded ground system to avoid a recurrence. I was initially very unhappy with them due to the way they were managing the project and giving me bogus information regarding when they would arrive. However when i complained to management they thoroughly came through for me. read more

Do NOT recommend! Sent out technician to work on our generator who had NO experience working on generators when that was the scheduled known task at hand. Had to send out second technician who also said he is unfamiliar with working with the generator and recommended someone else. Price quoted was $99 for first hour. Price charged magically changed to $99 per half hour. Poor business! This was the company that originally installed the generator about 2 years ago read more

Used their HVAC service for some cleaning and maintenance on outside coils. Appreciated the communication of when the tech would arrive and them showing up when they said they would. Anthony was very friendly, professional, and informative. He didn't try to oversell anything, and really seemed have the intention of making our current equipment last as long as possible for us. Plan to use their maintenance plan and highly recommend! read more

We used Roby Electric this past week to have an extra outlet installed up in our attic to wire a security camera system. We had the first appointment of the day and Donald and Kyheem came, on time, to work on it and knocked it out in no time. Donald provided a few options to us before just installing and described what they would actually do before doing it. They left our home nice and clean and we installed our cameras this weekend so can say that everything is working as expected. Thanks Roby! read more

I had an immediate need for an electrician. Called Ryobi services and they had someone out in approximately an hour. Arron was knowledgeable, efficient, professional and very straightforward with what my needs were. He also found a couple of hidden problems that could be a fire hazard and offer then to be completed when the other work was to be done. Would highly recommend them as your first resource when looking for an electrician to meet your electrical needs. read more