Absolutely zero customer service. I bought a hat that has a major design flaw. Like the bill protruded into the hat band. When I looked at other hats I own (I am a connoisseur of hats!) that part is usually sewn up. This about 1/4 inch protruded and poked into the hat band. It was the most uncomfortable hat I've ever put on and it really looked like a flaw. I lost half of the cost of the item returning it! Tried to reach out to customer service and there was zero concern for the issue. Paying shipping and a restocking fee in a situation like that is unacceptable in my opinion. I really like the shorts but the price seems a tad high considering on serval pair the stitching has started to come loose after a couple of wears. Designs are awesome with shorts. Boxier briefs are super comfortable. But for a 50$ short to have stitching come apart is not good. After my last experience with customer service I do not see them standing by their products. While designs are cool, I'd like into other companies first and check return exchange procedures. read more

CMBT is a scam company now. Read their TrustPilot reviews. I ordered $110 worth of stuff 15 days ago. I have sent 4 emails, zero response. There is no tracking for the order. The website says the order doesnt exist. They legitimately do not have customer service. Every review says the same thing. I am going to have dispute the charge on my credit card as many others have had to do. Do not buy from them, Temu is a thousand times more legit than CMBT. read more

Combat Iron Apparel - 15 days, 4 emails, credit card charged, zero customer service. Complete scam company. - Men's Clothing Near Me - Gainesville, Georgia

My shirt and hat orders processed and shipped quickly. Some of the best fitting lifting shirts I've ever worn. Long lasting and durable. The one time there was mix up with my order the team corrected it immediately. Definitely a great value for the price . read more

Just adding another bad review. Ordered three shirts and a tank top. The tank top did not get sent. Four emails and three months later no response. Basically I got jacked for 30 bucks. These guys claimed to be veterans. But they're just thieves. read more

Combat Iron Apparel - Email - Men's Clothing Near Me - Gainesville, Georgia

Very disappointing experience. My order was delayed, became stuck in an Amazon shipping loop, and ultimately never arrived. I contacted Combat Iron for assistance but received no meaningful help or resolution. Poor customer service and a frustrating overall experience. I would not recommend ordering from them. read more

Combat Iron Apparel - Delivery loop - Men's Clothing Near Me - Gainesville, Georgia

Customer service is nonexistent. I was charged a restocking fee for a shirt that was out of stock. Poor business practice at best. I was greeted with an email saying they are moving warehouses and it's on them that the 1-3 day shipping times will be delayed. Upon further review, this is a common practice with this bogus company. They blame delays on themselves when it's apparent that the product is made in another country whike them claim its 100% US made. I would not recommend this company to my worst enemy. 0% accountability along with 0 integrity. Please steer clear of this dumpster fire of an excuse for a US patriot company. Value is midgrade at best, shirts shrunk after initial wash. I wish 0 stars was an option for this review. read more

Ordered from them over a month ago in May 30th, 2026. They used Amazon logistics and to this day I have no updates on where my package is. I've emailed them 3 times, no answer, I've used their app contact page, no answer, called the phone number listed over 30 times, no answer even though they say they have a call back que and I have also reached out on their instagram, guess what, no answer. Being a Veteran myself, their behavior for customers is disgusting. I will also be reporting them to the BBB. Highly don't recommend this company unless you want to lose a package and waste your money read more

After leaving items in a basket, Zack reached out via text asking if he could help me complete the purchase. I responded saying that I'd like to use my points along with the current 25% off retail promo. He recommended I contact customer service via email, so I did. After 24 hours no response was received. I let Zack know this and he asked that I reach out again. I finally did receive a response and Kari said it's not allowed to use points in connection with a discount code. Very well but realize this. No one is going to purchase items on combat iron apparel at full retail price. The items are overpriced period. We as consumers will use a discount code. With that being the reality, when will we ever be able to use our accumulated points? Never. So why even have a point system that is structured to not be utilized. Now, by this time with the back and forth and getting nowhere, the 25% code expired. I made Kari aware of this and she said she would, this one time only as a courtesy, apply the code. Spare me your generosity first of all. Even then I was inclined to make the purchase. I then receive a message from a 3rd person named Billy. Billy tells me to complete the purchase at retail and that my payment would be adjusted for the discount. Since I had left the items in my cart, Zack text me again asking what was going on. I let him know that I'd rather make the purchase with the promo at checkout rather than being adjusted afterwards. He then sends me back to customer service where Billy, or who knows who it was by this time, that it's again a one time courtesy and that it couldn't be done. Reaching out to customer service is like a tennis match with these guys obviously skewing the game in their favor. They could have taken care of this situation at the first touch but instead tossed it around like a hot potato ultimately losing a customer. The shorts they sell are cool but highly absent the value at their high retail and their customer service is a customer disservice. They have an opportunity to turn this around, and bring a veteran owned business I hope they would but I'm doubtful of that. I'll post this on other review formats as well to help potential customers make a decision on knowing wether to buy from these guys or flat out save their money, time, and a bad experience. read more

I purchased 3 pairs of shorts but hey were to big. I inquired about an exchanged and was told there was no need to return the items and they would be sending me 3 pairs of the new size. I never received the new shorts and after 8 emails I still have not received any response. I like the sorts but the customer service SUCKS! Now I have 3 pairs of shorts I do not use. read more

Combat Iron Apparel - Men's Clothing Near Me - Gainesville, Georgia

I got a very callous email - quite literally saying: "Your item you ordered is out of stock Please respond with an item of equal value :)" I'm not joking - this is service that a highschooler might extend. I requested to cancel my order but haven't heard back yet. I will keep this review updated with their response. read more

Combat Iron Apparel - Actual screenshot of the callous email they sent me. - Men's Clothing Near Me - Gainesville, Georgia

Ordered two shirts and it's still currently not shipped yet there is a label created. Tried contacting someone via email and was told due to the influx of orders the package would be delayed by another 3-5 business days, I was completely understanding of that until by day 10 I still hadn't received my order. Currently I'm on day 32 waiting for my order. I could've walked from Florida and back by now at this pace! Absolutely disappointed with the of logistical capacity of this company. I love their products but this is disappointing to say the least... read more

Combat Iron Apparel - Confirmation of order - Men's Clothing Near Me - Gainesville, Georgia

Absolutely terrible. I ordered on June 10th and here it is August 1st and I still haven't received some of my items. I have emailed customer service multiple times, they have a new excuse every time, and have in the last week failed to respond to me altogether. I do not believe this is a legitimate veteran owned business and I'm pretty sure things come on the slow boat from China. At this point I just want my money back. read more

ZERO stars! This is my second order from them and I've officially learned my lesson. Never again. I'm on day 10 since it was placed and all that's been done is a label was created. I've sent 15+ emails and messaged them via their website and not a single reply. This "veteran owned" business sure as hell wasn't a Marine! Although I do admit really liking their products, I will NEVER order from them again. read more

If I could give this review a half star I would because WOW! What an absolute joke of a company!!!! Literally a 1/2 Star Shitshow!!! Let me begin by saying I have two outstanding orders with these jag offs...one from May 29th that was according to their website was "supposed" to be delivered on June 14th and one from June 11th that according to their website is "still processing". And here it is June 24th. How do they deliver their product? By way of the pony express or maybe on a slow boat from China. Old people copulate quicker than they ship their product. Just WOW!! I have called CMBT's customer service so many times that I now have carpal tunnel and worse I have the phone number burned into my memory! I'd rather have the image of Nancy Pelosi naked burned into my brain than their number!! And guess what... no GD response from them! On the bright side I'm was told I'm added to a que so I should be receiving approximately 208 call backs from customer service anytime now. I also messaged umpteen times on their website portal which went from extremely polite to "where's my fucking order, jackass" and have yet to receive anything from an apology to a GFY. It's pretty sad this "veteran owned" company treats people like this who spend their hard earned dollars on cool product they advertise to entice customers. Maybe if they weren't so obsessed posting on their socials everyday and actually worked a 5 day work week to fulfill the orders they have or maybe even email or call their customers back to update them on their order statuses, I wouldn't have lost faith in this company. It's obvious Devin and his company, Combat Iron Apparel, do not give a rats ass about their customers, just their money! So as a big F.U. I will now spend my hard earned dollars at Zero Foxtrot, Rogue American and other veteran owned company's, who thru prior experiences, actually care about their customers and can fulfill an order in a timely fashion. And I invite anyone who reads this and has had the same experience as myself to do the same!!! Oh and just to clarify, I am not nor have I ever been affiliated with Zero Foxtrot or Rogue American or any other Vet Owned company other than just being a customer with $$$ to spend. read more

I ordered two hats--one for myself and one for a friend. While the design looked great, the fit was extremely small and the material felt cheap, especially for a brand with a solid reputation online. The return/exchange process was frustrating--your site wouldn't load properly, and I ended up having to pay for return shipping and a $5 restocking fee for an item that was never used. It's not about the money--it's about the poor business practice and lack of transparency. I was genuinely excited to wear this hat, but the experience left a bad impression. If you're going to charge restocking fees, at least make the return process seamless and show accurate product details. Do better. read more

Combat Iron Apparel - Confirmation of return approved after exhausting my options to exchange - Men's Clothing Near Me - Gainesville, Georgia

Their website states orders will be placed on the following business day, orders being placed on the weekend will be processed on monday. I placed my order June 9th (Tuesday). It is now June 20th and I still have no tracking information. I have contacted customer service twice with no response. They finally sent me a message that says my package has been shipped however when I click on the link it only says "label has been created." read more

Doing business with these guys is just like buying from a Chinese sweatshop Facebook ad. Zero customer service. 3-4 week PROCESSING times with unknown shipping times. Meanwhile, no one will tell you anything... because there is no one to reach. They fly their "Veteran Owned" flag high, but it makes all other vet-owned businesses look bad. Don't waste your time with these clowns. read more

Their shipping times are horrible and their order help function on the website doesn't work. Their shirts may be good, but order from Amazon vs them directly. Absolutely shit show of a company. read more

I ordered a pair of shorts from CMBTIRN on May 4 for approximately $45. The item never shipped, and the tracking information has shown no meaningful updates. Since placing the order, I have attempted to contact the company 11 separate times -- 6 text messages and 5 emails -- providing my order number and screenshots of the tracking information each time. I have not received a single response. As a customer, the most frustrating part is not even the delayed shipment, but the complete lack of communication and customer support after payment was taken. Based on my experience, I cannot recommend ordering from CMBTIRN. Buyers, especially veterans being targeted through military-style branding and advertising, should be cautious before spending money with this company. read more

I ordered a hat from them. I do like the hat but I have an issue with the hat and I have messaged them twice now and no response at all. I see why their reviews are so low. read more

Ordered 2 pair of shorts,...was charged for 2 pair of shorts. When my order FINALLY arrived, they only sent me 1 pair of shorts! I emailed their "customer service" (lol) 4x and never received a reply. I looked up a phone number since they dont provide one on their website, and called. It goes right to a recording. I left my number 2x and have never received a call back. Today i looked up their address and wrote them a letter, wtf?. Looks like im screwed out of a pair of shorts that i ordered for my Dad for fathers day and paid for. Ill never buy a thing from this place. Im doubting this is a veteran owned company cause a vet wouldnt treat those who invest in them this way. Its a disgrace! read more

Items in stock take over a week to be shipped out. No one answered the phone. And this is a recurring problem every time I have ordered from them. Do NOT buy this brand unless you're ok with VERY slow shipping times and poor customer service. Ordered 7 days ago. And still no email saying my order has shipped. Will not be doing business ever again. read more

Waited weeks for hat which once it had arrived. Was completely the wrong. Matter a fact I ordered a hat that says. No one is coming to save you. But instead received a hat that says no one owes shit.... yeah I cant wear that to work. And they dont reply emails. Do not buy from this company. read more

First off, these lovely individuals take forever to ship anything, regardless of season. Second, after waiting 3 weeks simply for it to ship, they sent me the wrong thing. These guys are a joke and should not be allowed to operate how they do. They are one of the worst companies I've dealt with. -Ordered Tac Hawaiian 35L -Got sent Tac Hawaiian 25L They're lazy, slow and seemingly only care about running their social media. All they do is post memes and videos every day, but they're too busy to send the correct order on time, right? Absolute losers and will never buy anything from them again. read more

Ordered several items from the company. The process seemed simple when it came to ordering. Once I received the items (about a week) I needed to return one item... BUYER BEWARE, you will pay approximately 20% ....YES 20% to return and "restock" the item. The item I purchased and plan to return is $93, including tax. Combat Iron is charging me over $15 to return. I would not do business with a company that will exploit you when it comes time to return. read more

I just bought a shirt from this team and feel the reviews on yelp are not correct so I am writing my own with no affiliation with this company. Combat Iron Apparel is a lifestyle brand that focuses on patriotic, fitness-inspired clothing. Their products include a wide range of t-shirts, tank tops, and activewear, often featuring bold, military-style designs that reflect strength, freedom, and resilience. They appeal particularly to people who live an active lifestyle or have a connection to the military, law enforcement, or first responders. Their shirts are known for their high-quality material, comfort, and durability, making them ideal for workouts or everyday wear. They typically offer vivid prints and motivational phrases, aligning with a rugged, warrior ethos. The brand also supports veteran causes and promotes a strong sense of community. read more

Combat Iron Apparel - My fresh new Tee! - Men's Clothing Near Me - Gainesville, Georgia

I ordered almost 2 weeks ago and cannot get any updates nor any response to calls or emails. Now I'm out over $100 and cannot get any resolution. read more

I am having a terrible time trying to get them to send my product. It has been 11 days since I ordered and they have only created a shipping label and have it sitting in the wearhouse. I ordered it be arrive in time for Father's day. I have emailed twice and called twice. No one is getting back to me. This is very frustrating. read more

these folks genuinely can't get it together and suck to deal with. nothing but problems shipping product and it's all under sized atleast a size. they don't care about your experiences. funny thing is everywhere says this except their own site that rates them 4.9 lol and you can't write one lol these folks are a joke and absolutely not worth dealing with read more

This company is truly a joke. Ordered wrong sized messaged with in a half hr ago o change and they said I couldn't. I recieved two more messages asking if I wanted to add to the order but not get the correct size which is a joke. Was told to return and could get the right size but on two different occasions they were out of stock and you get hosed trying to get credit. Sizing is small and not great do t waste your time with these horrible service read more

item is taking longer then two weeks to arrive ive been a loyal customer with them but this is my last purchase it see ms everytime i order the wait time gets longer and returning items is a hassle also they just lost a customer. read more

Combat Iron Apparel - they need to change the qau they ship things 3-5 business days and 5-10 during holidays naw thats garbage - Men's Clothing Near Me - Gainesville, Georgia

They took over 3 weeks to ship my order, which made it too late to use and they refused to give a full refund even though it was their neglect that caused the delay. It took over 2 months to even get a response to my request for a refund! I'm very disappointed in the lack of service and standards this business shows. read more

I placed an order and immediately saw one of the shirts was ordered in the wrong size so I reached out right away to make a change to the order. I was told it was too late (sent the email within minutes of placing order). Then it took 9 days to even process the order. Literally could have driven from coast to coast, physically changed the order, and made it home before they even processed my order. read more

Said they shipped order. It never arrived. Then they claimed UPS lost it. I checked and UPS never received it. Then they claimed to be out of stock. I had to jump through hoops for a refund. They claim to be Veteran Owned, however they don't have a Veteran's integrity. Company will rip you off if they can. read more

They don't ship your products. 6 weeks later...nothing. And horrible customer service. Worst I've ever had. I've bought a lot from them over the last 3 years. Shipping is always slow. This last order is it. Never again. Lesson learned. read more

Customer service is nonexciting with this company. I have messaged them emailed them and nothing in return. I have had a order in for over a week and nothing then it says my order shipped but yet i get an email everyday saying delivery is pushed back. I order from Grunt Style and Nine Line all the time and never have this issue. Sorry Combat Iron but I guess I'll spend my money else where. I wish i could give them no stars at all. read more

Do NOT buy gear. customer service is terrible. shorts stitching came all the way done on 3 shorts. Maybe wore them 4 times. Only have 90 day warranty on them. Will never buy again. read more

This company states they guarantee your order will be processed and given to the shipping carrier in a timeframe specified by your "shipping priority". I ordered a shirt and paid extra for priority shipping but the following occurred: Ordered: September 19 at 7:18pm Processed/Label created: September 21 at 9:55am UPS reports package received: September 25 at 9:20pm Expected Package Arrival Date: September 30 The company failed to get the package to UPS in a timely manner (6 days after the order was received) and the shipment isn't expected to be delivered until September 30 (5 days after UPS received the package, 9 days after the label was created, and 11 days after my order was received). Customer service emailed me and said "Your order was placed on September 19 and was shipped and picked up by UPS less than 48 hours later, which falls well within our priority processing commitment." They don't care about customers or follow through with their own guarantees so avoid any kind of business with the scammers. read more

I would give no stars if I could. Have been waiting for an item since the 22nd of August. Have emailed multiple times and no response . Attached is the photo of my delivery. Again , no response to emails and the number associated goes straight to an automated message and of course the mailbox is full. Horrible service. Will never order again from this company read more

Combat Iron Apparel - Men's Clothing Near Me - Gainesville, Georgia

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They just don't ship what you ordered and don't respond to emails. Ordered on Dec 6, Today is Dec 22. No communication