I wouldn't have these guys clean my gutters or windows if my life depended on it. First, they told…read moreme that I would have a 10 day window of time in which the work would be done on my house, but that I would get a call at least 24 hours beforehand to notify me of when they intended to come out. That didn't happen. They called me 30 mins before they were about to show up. I informed them that I wasn't home and the response was that as long as I had my sreeens off my windows, he could not only do the gutters, but also clean the windows. Only, during the sales call, I was told that they needed access to my house, so that they themselves could remove all screens. I informed the tech of this and he hemmed and hawed and said that no, they don't typically, but that he could help me remove them. I informed him that I was cancelling the windows because I don't have that kind of time on last minute notice. Then, the guy shows up at my house, gets his gear out and sets it up at my neighbor's house, unbeknownst to me. Then 20 mins later I see the guy racing away from my house. I'm like ok, that's odd, maybe he's getting a coffee or something. When he doesn't call me to tell me what's going on, I call him and he says, oh yeah, sorry man, gotta go help another tech who is having equipment problems. He also says, oh by th eway, my ladder is too short and I have to get a new one, and I'm going to knock out some other jobs and I'll come back to yours later. I was like, wow, I raced home to facilitate this and then you leave without saying a word. I asked him if he planned to call to notify me of this and he had no coherent response. So, I called customer service and the lady on there was a real b!t$h. She admitted the tech lied and that they do take the screens off. So, I told her that the liar tech isn't coming back to my house, that they needed to send someone else. She said she was on it. A few hours later another random guy called and said he was on his way. I said ok, great. 3 hours pass and he's not here. So I called him back and he said that a supervisor from Gutter Boys told him that a supervisor had to do the job and that he coudn't anymore. He also admitted that he was a subcontractor that doesn't even clean gutters for a living - he was an electrician and had only cleaned gutters a few times. I called to report this to that same b!t$h and told her I was cancelling both orders - she then hung up on me. These guys are unprofessional, liars and dumb as rocks.

I have tried for over a week to get a response from The Gutter Boys in BOTH their Canal Winchester…read moreand Cleveland offices PLUS through their website. I have not been contacted at all. They installed all new gutters on my house a couple of years ago and I wanted to add leaf guards, but nobody responds. I suspect they are either out of business OR they have the worst customer service of any gutter vendor! Definitely would NEVER recommend them (if they are still in business that is)!

I asked Joe for an estimate for cleaning out my gutters and putting on gutter toppers. He brought…read moreout his product and he gave me a price for both jobs. He was half the price of the big national companies. No hard pressure to buy. I had him do the job and he did it well. No mess on the ground. Now, I will wait for the next big rain to see how they hold up. Very easy to work with Joe! Quality service!

Well... A bunch of kids showed up, splashed water around and squirted the hose at the neighborhood…read moreurchins (kids of neighborhood dope dealers). When they saw the look on my face they cut it out and got back to the job. I guess. Hard to say because two weeks later, when a hard rain came the gutters overflowed massively in the same places they'd BEEN overflowing. But the brats had such a great time in my yard one returned a week later with the longest garden hose I've ever seen, connected it to my outdoor spigot (which I stupidly neglected to shut off from INSIDE) and dragged the hose through my fence and down the sidewalk, water spewing everywhere. It's just dumb luck I happened to be doing laundry in the basement and HEARD the water start up in the pipe. I immediately shut off the spigot at the indoor valve, went outside, and let the kid know I was not PAYING for his party. His father was sitting on the porch watching. Lord knows what my water bill would have been had I not happened to be home. Yeah, when you're working on a customer's house it's not good to use their water to squirt someone else's kids in the customer's yard. Nice kids (the kids on the job) but I'd recommend hiring grown-ups with some focus.

I was absolutely convinced I had a major drainage design problem…read more My underground downspout lines drain to the street ditch, and after seeing water back up around a riser pipe, I was certain the issue was a site engineering flaw. In my mind, there were only a few possibilities: the lines needed to be re-pitched, the ditch connection needed to be lowered, or the whole system was somehow hydraulically inadequate. I had this drainage system installed just last fall, so the idea that it could already be clogged seemed impossible. Enter A+ Gutters & Drains. They came out the very same day I called. After I walked them through my highly sophisticated theory of grades, elevations, pitch, and drainage design, we headed to the discharge point at the street ditch. The technician took one look and smiled. "There really shouldn't be a glued-on end cap with a tight grill on it. These tend to back up and clog." "No way. Not already," I replied. "Would you like me to check?" he asked. A few minutes later, after attempting to pry it off with a screwdriver, the cap ultimately had to be cut off with a Sawzall. What was waiting inside? Inches of roof shingle granules, debris, and enough gunk to completely prove my engineering theory wrong. In about five minutes, A+ solved the mystery that I had mentally escalated into a full-scale drainage reconstruction project. To their credit, they graciously cut off the other problematic caps as well and explained why they were destined to clog. No upsell. No unnecessary work. Just an honest diagnosis and a simple fix. As I stood there processing the fact that my "catastrophic drainage failure" was really just a blocked outlet, the technician smiled and said, "Bring on the rain." And with that, he was off. Was my ego slightly bruised? Absolutely. Did A+ save me from chasing an expensive problem that didn't actually exist? Also absolutely. I only wish I had called them first. From now on, A+ Gutters & Drains will be my first call for anything related to gutters, drainage, or water management. Fast response, honest expertise, and a team willing to save customers from their own overthinking. That's a combination that's hard to beat.

PAYING FOR RESULTS, NOT IMAGE…read more Our basement was flooding and it was determined that we needed a new drain line in order for an our sump pump to work correctly. We had a few quotes. Some more than 5K for a 100 foot drain line. When I contacted A+ for an estimate, they beat the nearest estimate by almost $1500 dollars. That's a big savings. What's the difference? The other companies who bid the job showed up in fancy jumpsuits and vinyl laminate work vans with computers inside. The guys from A+ showed up in tshirts and a red station wagon. They were polite, worked very hard, and had the job completed in two days which is what I was estimated. They also showed up to start the job within 1 business days of OUPS flagging the utilities on our property before the dig. I would recommend A+ for anyone looking for quality work at a great price. If you want to pay more for someone in a starchy jumpsuit with high tech vans, you can message me for a referral...

They supposedly came out to clear my downspout drains. The first hard rain proved that they did…read morenot do the work. They did come back out, but one downspout is still clogged. They also just cut the downspout straps and left the downspouts swinging freely without support.

Dionte, Taylor, and Terrell arrived promptly. They took the time to explain the video of the drain…read moreproblem that I called about. I will be getting a quote to fix the drain problem. They also noticed a problem with the downspouts and fixed it on the spot. I highly recommend Professional Gutter & Drain. Patti P.

Eagle Exteriors did a wonderful job for us! Our screened in porch was in desperate shape, with…read morerotting wood, uneven ceiling, and sagging screens. Eagle basically rebuilt the porch for us. Not only did they do excellent work, but Keith also had some great design ideas! He suggested using bead board to partially enclose the lower half, (both inside and out) which turned out really pretty. When the project was finished, he painted the whole porch. The result was like adding a whole new room to the house! A beautiful, sturdy, well made room! The whole project finished in about 3 weeks, which is hard to believe. Keith was friendly, helpful, prompt, and clean. He has a true can-do attitude. Do yourself a big favor and hire Eagle Exteriors for your home!

From the owner: Replacing or repairing your roof is important for maintaining your property, so you need a roofer…read moreyou can trust. In O'Fallon, MO, Eagle Exteriors provides expert roofing and siding services you can rely on for your home or business. Since 2009, the experienced roofers at Eagle Exteriors have been serving communities in the St. Louis, MO, and Columbus, OH, areas with high-quality installations and repairs. With over 30 years of home repair experience, their qualified team knows how to promptly and efficiently restore your property. After a hail or wind storm has damaged your property, you can't afford slow repairs or insufficient customer service. As a valued client, you will receive the prompt, proficient, and personalized care you deserve. The expert contractors at Eagle Exteriors always keep your best interests at heart -- not those of the insurance agency. When you need to replace or repair your roofing, gutters, windows, screens, or siding, Eagle Exteriors is the premier source. If your property has suffered damage, call them immediately for a free 20-point inspection. After thoroughly examining your property, they will provide the information you need and help you proceed with repairs. Dealing with damage isn't easy, but their contractors will make the experience as convenient and stress-free as possible. For the best roofers in O'Fallon, look no further than Eagle Exteriors. For more information, call (636) 294-7322 or send a message on their website...