Kevin is fantastic. I had him install gutter guards on my whole house a couple years ago and when…read morewe had a problem later due to some roofing, he came back and fixed it. He also installed a new downspout at higher capacity to stop some overflow problems we are having and it works beautifully. Everything is well done and at a very reasonable cost. I highly recommend this business!

Kevin at Arrow Gutters was very responsive to my service request for a quote on gutter replacement…read more He responded immediately, had a quote the next day and gutter replaced the same week. Quality service, fair pricing and attention to detail. Great job, Kevin, I will be using you for my gutter guard replacement as well!

I would not hire them if given a second chance. They were recommended to me by others who have used…read morethem. They had good online reviews. They were polite on the phone, the inspectors did a thorough job and gave an excellent sales pitch. I signed the contract to hire them and chose shingles. And then I've never heard from them again. I keep phoning to try to schedule my new roof and they just say someone will call "soon". We've certainly passed soon. It's reaching the point where I may need to get legal help to break the contract so I can hire another company.

professional from first meeting to installation of the roof. worked with Steve Blosser and he met…read moreand exceeded my expectations for the project. Would highly recommend

I was absolutely convinced I had a major drainage design problem…read more My underground downspout lines drain to the street ditch, and after seeing water back up around a riser pipe, I was certain the issue was a site engineering flaw. In my mind, there were only a few possibilities: the lines needed to be re-pitched, the ditch connection needed to be lowered, or the whole system was somehow hydraulically inadequate. I had this drainage system installed just last fall, so the idea that it could already be clogged seemed impossible. Enter A+ Gutters & Drains. They came out the very same day I called. After I walked them through my highly sophisticated theory of grades, elevations, pitch, and drainage design, we headed to the discharge point at the street ditch. The technician took one look and smiled. "There really shouldn't be a glued-on end cap with a tight grill on it. These tend to back up and clog." "No way. Not already," I replied. "Would you like me to check?" he asked. A few minutes later, after attempting to pry it off with a screwdriver, the cap ultimately had to be cut off with a Sawzall. What was waiting inside? Inches of roof shingle granules, debris, and enough gunk to completely prove my engineering theory wrong. In about five minutes, A+ solved the mystery that I had mentally escalated into a full-scale drainage reconstruction project. To their credit, they graciously cut off the other problematic caps as well and explained why they were destined to clog. No upsell. No unnecessary work. Just an honest diagnosis and a simple fix. As I stood there processing the fact that my "catastrophic drainage failure" was really just a blocked outlet, the technician smiled and said, "Bring on the rain." And with that, he was off. Was my ego slightly bruised? Absolutely. Did A+ save me from chasing an expensive problem that didn't actually exist? Also absolutely. I only wish I had called them first. From now on, A+ Gutters & Drains will be my first call for anything related to gutters, drainage, or water management. Fast response, honest expertise, and a team willing to save customers from their own overthinking. That's a combination that's hard to beat.

PAYING FOR RESULTS, NOT IMAGE…read more Our basement was flooding and it was determined that we needed a new drain line in order for an our sump pump to work correctly. We had a few quotes. Some more than 5K for a 100 foot drain line. When I contacted A+ for an estimate, they beat the nearest estimate by almost $1500 dollars. That's a big savings. What's the difference? The other companies who bid the job showed up in fancy jumpsuits and vinyl laminate work vans with computers inside. The guys from A+ showed up in tshirts and a red station wagon. They were polite, worked very hard, and had the job completed in two days which is what I was estimated. They also showed up to start the job within 1 business days of OUPS flagging the utilities on our property before the dig. I would recommend A+ for anyone looking for quality work at a great price. If you want to pay more for someone in a starchy jumpsuit with high tech vans, you can message me for a referral...

Purchased a new 3 panel sliding door from Apco. Greg provided excellent assistance in our decision…read moreof style of door that works best for our situation. The price was very reasonable and quality of the product was exceptional. Finally the installation team of Aaron & Jason were meticulous & master craftsmanship. They were definitely the A-team and left the workspace spotless. We felt they went above & beyond for their customers. Thank you!

I hired Apco for deck and patio. It took them over a year to complete the project and even at the…read morecompletion of the project and my vocalization of my unhappiness with the patio, they were willing to reimburse me $300. Despite the patio not being treated before winter, then when they did come out it was a terrible finish and another company corrected. The patio is not level in a couple areas and the custom stamp and cuts they made in the patio were not lifted up causing a bubble like look. Also, while completing the project, I called in numerous times to complain, I would have people come out at the end, but after several services calls and nothing accomplished, I finally stopped fighting and said I would leave a review. So there's my reviewMy patio was never finished properly and it makes me very sad as I spent $53,000 so be very careful when hiring the correct pick for your outdoor patio.

This is a wonderful company to work with. They came out within a few days of calling them to…read moreinspect our roof and siding. They helped us with our insurance company and getting it approved to be covered. Sterling stayed in touch with us and so didn't John. I even contacted John on a Sunday after all the work was done to ask a question and he responded immediately. Great crews and very respectful. If you are looking for a company to work on your roof, siding and gutters I would definitely recommend G-Pro Exteriors.

From the owner: Gutter Pro Exteriors KangaRoof provides asphalt and metal roofing installations & repairs, roof…read morerejuvenation, siding, window, and gutter services to the Columbus, Ohio area.

I set an appointment for this business to come and clean my gutters and also give me an estimate…read morefor new gutters. The crew gets to my home, rings the doorbell but doesn't wait to speak to me, they just got on the roof to to work. Once they were finished, I expected to speak to one of them about the job and the estimate, but once again they rang the doorbell and when I went to open the door they were halfway down the street. The biggest problem was that on the invoice they left on the door was an additional charge for respiking the fronts gutters. At no point did these unprofessional workers come and get me to discuss my options, they just "fixed it" without my approval. I spoke with the manager and she stated that her crew saw that the gutters on the front of my house we're hanging "they weren't " and that majority of the time when her crew comes across a problem on a house they just fix it and the customer is ok with the additional charges. REALLY! in what world when you're conducting business do you just tack on charges without the customers knowledge that they'll be paying extra. She then she goes on to tell me she can charge me half the price of the additional charge or have the crew come back out to remove the new spikes that they allegedly put in. Or they can come back out to my house and explain to me what they did and charge me full price. Oh and did i mention that when they put the alleged new spikes into my gutters they put new holes into my house. So, if they were to remove them I would have multiple holes in the side of my house that are exposed to the elements. This is by far the worst business that I have ever dealt with. Stay away from them by all means. UNPROFESSIONAL. The following day she called back and removed the additional charge. So for that they get two stars.

Skip these guys. Wanted to dig without even checking if the water was going to the street and only…read morecleaned 1/2 the houses gutters.

Very professional. beware of this company I had to report them to the Better Business Bureau.read more

Consumers & Insurance Companies, beware!…read more We entered contract with Benchmark on January 11th, 2022 after experiencing water loss from a faulty bathroom faucet on December 14th, 2021. Our contract was signed with Benchmark for $14,795.78 to perform work including flooring, drywall repair, painting, vanity replacement, etc. Benchmark's contract in the bottom right hand corner includes insurance work addendums which were not filled out by the project manager, were not orally disclosed to us by the project manager nor did we as home owners initial or sign to the terms. It is important to note that we were referred to Benchmark by our insurance company and were not required to utilize this company but elected to. (All loss dollars were paid directly to us and were instructed we could hire any contractor we chose to.) Upon work completion in April payment was made to Benchmark in full. Unbeknown to us, Benchmark filed a supplement for additional work they claim to have completed in our home that was not included in the estimate for $2,327.37. After several written communications back and forth with the company owner, our adjustor was included. It was discovered that Benchmark furthermore did not updated the insurance estimate to include the real costs of materials used for repairs. This includes hundreds of dollars saved on a vanity/countertop and thousands of dollars saved by the hard wood flooring we selected being on close out. In addition, we were "required" by Benchmark to work with Rite Rug flooring. During this process, we replaced the additional carpet and flooring in our home in order for all rooms to match. We learned that Rite Rug adds around 20% of the invoice when working with Benchmark due to this being insurance work. Benchmark refuses to acknowledge this as true though the invoices once migrated to our names directly were around 20% lower and essentially mirrored what our neighbor had just paid a few weeks earlier for the same material and square footage. From our insurance adjustor's perspective, this dispute became between us as consumers and the contractor. Several emails from the owner included the language "we will move forward" with the assumption that they would file a mechanics lien on our property. The supplement has been paid to them at this time as we work with the Ohio Attorney General and the Ohio Department of Insurance Fraud & Enforcement Division. Hundreds if not thousands of dollars related to this claim belong to consumers or insurance companies related to this claim, not this contractor. Consumers are price gauged via increasing insurance rates from these types of poor unethical behaviors. Consider hiring a different contractor to perform your work.