Terrible business. I had heard they went out of business but if they haven't avoid at all costs…read more The owner is a horrible human, screaming at me, insulting me, all because they have shady business practices. I bought a $100K RV from them to get treated like garbage within 6 months of purchasing said RV. The entire staff is incompetent as well and shouldn't be trusted in anything they say. I wish I had gone with my instinct and walked away. Even the financial institution they used for our loan is having a hard time getting them to help them with my RV. I'm quite certain the other reviews are fake to try and dilute the algorithm.

Friendly staff, great prices. I have been there several time shopping for an RV and the staff is…read morevery friendly and helpful, not pushy at all. I highly recommend this place.

Their welding on my trailer is the worst . If you want quality work done, go somewhere else.read more

Totally unprofessional treatment towards customers. Yelled and cussed at me because l wanted the…read moresloppy work corrected. Poor workmanship and poor quality materials used. Rusted and broken materials used on the utility gate. Definitely would NOT RECOMMEND this "business" to anyone!

Ok our experience with our saleslady Grace was wonderful, not pushy at all. But on the day we…read morepicked up the trailer and we leave the dealership, we went down the road 2 miles and realized we forgot something. Went back to the dealership and parked got out and my husband noticed that our refrigerator vent cover had flown off. Told my saleslady about it she took a picture said he was out to lunch, I said ok, we need to leave we are 4 hours away. Please tell him to call me, well since then no call he is ghosting us. Wouldn't recommend buying from a place that will not get back to you! NO RESPECT FOR THEM AT ALL! I know we bought the trailer almost as is! But this was not our fault.we didnt open it up whoever did didn't close it tight like they should of!

I worked for this company and after being sick I was fired and still have yet to be paid for 20…read morehours they refuse to communicate so I have a case open with the labor department. If they treat their employees like this especially a single mother they will do their customers the same way

Purchased April 2018 a "Brand NEW" 2017 Layton 293RK…read more 1,192 people saw your review! just on google 1,144 people saw your video! Cut and past "Rotten Rv Roof Tennessee" for You Tube video. Boat N RV's willingness to mislead, deceive and confuse senior citizens into purchasing a unit that was advertised as NEW and should have never been on the sales floor without a disclosure of thousands of dollars' worth damages caused by Boat N RV's Technicians that would need to be repaired. Deceptively leading us to believe the trailer had a factory warranty. This was the only reason we considering purchasing new. Also misled and deceived as to the true reason Boat N RV advertised the trailer as a "Manager's Special" and too the real reason the "owner" decided to drop the line. Several opportunities arose to disclose that the manufacture was out of business, but failed to do so. This left us with no manufactures warranty, no manufactures customer support, no source to procure the missing trailer manual and no source for OEM parts. Boat N RV advertisement was misleading. The pictures (taken at Panama City Store) in the advertising didn't match the unit in the showroom. (Bait and Switch) Boat N RV, deceptively rolling their out of pocket cost for the 1 year provided warranty in to our quote for a 5-year extended warranty. The quote we received and paid for was actually for the cost of a 6-year extended warranty but were told this was for a 5-year. Of the first 74 days of owning, It was in for service 31 DAYS. All work was denied Warranty Coverage. So I decided to cancel the warranty as it was useless. Boat N RV NEVER SENT OUR PAYMENT to American Guardian Warranty Service. AGWS rejected the contract for nonpayment. Due to this, I was entitled to a FULL refund. After 4 months of excuses, I contacted "Judge Judy" and was accepted to be on the show. I was called the next day and the check was in the mail. List of Damages caused by Boat N Rv Service Technicians I have found to date. Holes in roof/rotten roof decking - While buffing the AC cowling they sat the rotating buffing wheel on roof. 3 burn holes, resulting in about 24 sqft of rotted roof decking. We have 12 to 15 thousand dollars for repairs Knoxville Rv dealer estimate. Slide seals torn roof scraped - Slide hit while moving on lot. Extending pinched seals & slide roof. Evidence of slide tracks and adjusters being moved and left loose to the point the slide was ready to fall off while extending. We were told it was "Cosmetic Damage Only" Heated under belly sliced open to gain access - To align slide and replaced slide motor . They didn't even bother to reattach material and left it hanging open making it useless. Holes in furnace duct work and off vent- while working on slide. Hole Torn in Awning - No clue how they did that. Door handle - Broke into & tv stolen while in for service at Boat N RV. Holes (2) thru slide exterior wall - Installed dinette used to long of screws. Told me it was for an option not installed on the slide. Toilet Flush Valve Cracked - Improper winterizing by Boat N RV. I provided pictures of the leak and the invoice says "No Problem Found" Boat N RV has mishandled this matter from the very beginning. I sent a letter to Travis Gray that I would never bring my unit in for service, due to Service Dept. incompetence. I requesting to return the trailer for a full refund due to the damages I had found to date. Travis Gray called me July 2, 2018 and told me the matter would be turned over to the Corporate Lawyer. From that point on I have been hung up on, no response to voice messages, been told they out of office or on the phone. Only after the Tn Dept of Consumer Affairs Did I receive a response. Boat N RV refusal to take responsibility for the deceptive, misleading and confusing practices and pay to make the necessary repairs. This has been absolutely and positively the worst, most miserable, stressful, troublesome and trying purchasing experience!

Back in 2015, I emailed Boat N RV about their New Caravelle Razor line of boats. To my surprise,…read moreDon, the owner of the Company called me to discuss the boat. We Agreed on a build and pricing. The Boat was to be picked up in Americus Georgia, this way I could see the Production Plant and how the boats were designed and built. They would also take my wife and I to a local lake , for test drive ! It was a great experience that extends to 2019. I still have a relationship with the owner. I have had 2 times in ownership where I needed little things and Boat N Rv was very responsive to my needs and resolved the issue. I just damaged the hull on my boat ,I hit a piece of underwater floating debris on the lake after Hurricane Erma. Don is there again to help us out. Its hard to find good people these days. I thought the Wide World Web out there should know of our experience from Boat N RV, from Purchase of 2015 till 2019. Thx Don and Boat N RV

The staff is friendly its under new management and I personally think they do a great job i had…read moretoilet issues and it was fixed Great job!

Our first mistake was buying a camper here 3 years ago. They overcharge so much it feels like…read morerobbery. Seriously - all items in their store are 50% less on Amazon, Walmart, other dealerships, etc. for no apparent reason. But hey, you live and learn. Our second mistake was not finding anyone else who can fix the camper after a tire blew out in a construction zone and ruined the underside of the camper. We figured if CW had a shop and this was their specialty, then we could take it there. They also majorly overcharge for service but we didn't know anywhere else and our insurance adjuster didn't recommend anyone else so Camping World got the job on insurance's dime. We dropped off the camper in July. I called a month later to see how it was going. They had not ordered the parts. So I spoke with several people on the phone and we got the parts ordered. And then I backed off for another month, just to call again and find out the parts were still not ordered! So then I started calling more often. I've been through 2 or 3 handlers at CW for this claim. Every time I call nobody is available, consistently, even if I ask for four to five different people. (And after three months of this I kindly pointed out that it's statistically impossible for everyone to not be available every. single. time. I. call. and magically someone was available ). They voided the check sent to them by insurance which creates more paperwork for me and another month on their timeline to get paid. When I call they admit the dropped the ball on this one, but the ball can't just stay dropped. I had to have my insurance adjusters secretary call CW with me and explain the documentation needed from them to receive direct payment from insurance again... They didn't sound too sure they understood what a W9 is. Supposedly my parts come in within a few days (It's October...) and I am torn between going and getting the camper and taking it elsewhere or leaving it to be fixed. It's ridiculous.

I would think carefully about whether to do business with this outfit. I purchased a used RV from…read morethem in February and had almost $5,000 worth of service done (engine service, replace all 6 tires, etc.). The sales guy (Cory) was great but their business guy was terrible to work with and their receptionist became unhinged when I complained about the poor service. Not a good buying experience but it has gotten worse. On my very first trip after I bought the RV a cover came off one of the wheels. It was pretty obvious it had not been tightened properly as the bracket that held it was still there and in perfect condition. When I contacted them they initially said it was covered by warranty. Then they later said I had to pay for a replacement and when I questioned them why the service people simply stopped responding to my calls, emails and text messages. I have reached out to their corporate owners but have not heard back as yet. EDIT: I reached out to Cory to see if I could get the name of the company that did the tire work and he responded back that they have ordered the part and are sending it to me. So I changed my review from one to three stars and would give Cory five stars.

Wish we got the Marlin Ingram service A team when we purchased our RV. We got the D team on ourRV…read moreservice . The Salesman Cory was excellent, reason for 2 stars. By himself he would get 5 stars. Per contract the RV was delivered, but we had to wait 30 days after close of sale and funds received, given this I included 2 weeks shop time and one crew became sick with COVID. The chassis AC was not fixed and remains a problem and generator was serviced. Problem generator leaked oil due to plug not being seated properly. We paid for a reputable mechanic to find the problem. Bottom line negotiate out repairs and go somewhere else for your service.

These guys were awesome. They didn't try to over sale. They were professional and worked with us…read moreto determine what was wrong with the water heater. They tested our switch board and our igniter. They could have sold us the switch board for $350.00, but determined it was the igniter for $50.00. Thank you guys for your honesty. We will be back!!!

I cannot say ENOUGH about how amazing and informative this dealer is. I never felt swindled or…read morepressured. They were extremley patient and accommodating, and HONEST! Cannot reccomend this dealer enough! Thanks for helping us find our perfect camper!

I am happy to give 5+ stars to Mid-State RV and their Service Department for the excellent…read moreattention and service I was given when I purchased a weight-distribution hitch from them. Even though I bought the trailer elsewhere, they treated me like I was their most important customer. When I called and spoke to April, she went out of her way to get me an appointment on the day I needed one. I really want to thank Billy and Dennis for recommending the Eaz-Lift r3 Recurve weight-distribution hitch, it is amazing. They took the time to explain how to use it and to make sure it was adjusted correctly for my specific towing needs. After it was installed, I drove over 2,000 miles to get home to Las Vegas and Dennis continued to follow up during my trip to make sure that everything was going well. Even though I live in Las Vegas, I now have friends in Macon at Mid-State RV. I would definitely go back there again for my RV needs when I am in the neighborhood.

Once the salesman gets your money, they don't answer the phone for you or help you, it's ridiculous…read moretrying to get your RV fixed under warranty even! Its terrible!!

Not sure why the reviews on here do not match the great reviews on google, but I had no issues at…read moreall at this location. They were very efficient and helpful when I showed up for a service. The inspection video was super thorough and clear on all inspection points! They also didn't try to bs me into getting any unneeded maintenance done. In and out within 45 minutes. Will definitely be returning! Thanks!

It has been years since my review of Rivertown Ford and FINALLY the sudden downshifting has been…read moreacknowledged by Ford and a recall has been issued!!! I stand by my review and can truly say SHAME ON YOU RIVERTOWN FORD!!!! My truck would downshift and I almost had a head on collision - if you are traveling at 55 mph and the vehicle downshifts, you cannot complete your pass. It was terrifying when the downshifts happened. The picture shows the recall has been announced. PS-I now drive a Chevy Silverado