Purchased April 2018 a "Brand NEW" 2017 Layton 293RK…read more 1,192 people saw your review! just on google 1,144 people saw your video! Cut and past "Rotten Rv Roof Tennessee" for You Tube video. Boat N RV's willingness to mislead, deceive and confuse senior citizens into purchasing a unit that was advertised as NEW and should have never been on the sales floor without a disclosure of thousands of dollars' worth damages caused by Boat N RV's Technicians that would need to be repaired. Deceptively leading us to believe the trailer had a factory warranty. This was the only reason we considering purchasing new. Also misled and deceived as to the true reason Boat N RV advertised the trailer as a "Manager's Special" and too the real reason the "owner" decided to drop the line. Several opportunities arose to disclose that the manufacture was out of business, but failed to do so. This left us with no manufactures warranty, no manufactures customer support, no source to procure the missing trailer manual and no source for OEM parts. Boat N RV advertisement was misleading. The pictures (taken at Panama City Store) in the advertising didn't match the unit in the showroom. (Bait and Switch) Boat N RV, deceptively rolling their out of pocket cost for the 1 year provided warranty in to our quote for a 5-year extended warranty. The quote we received and paid for was actually for the cost of a 6-year extended warranty but were told this was for a 5-year. Of the first 74 days of owning, It was in for service 31 DAYS. All work was denied Warranty Coverage. So I decided to cancel the warranty as it was useless. Boat N RV NEVER SENT OUR PAYMENT to American Guardian Warranty Service. AGWS rejected the contract for nonpayment. Due to this, I was entitled to a FULL refund. After 4 months of excuses, I contacted "Judge Judy" and was accepted to be on the show. I was called the next day and the check was in the mail. List of Damages caused by Boat N Rv Service Technicians I have found to date. Holes in roof/rotten roof decking - While buffing the AC cowling they sat the rotating buffing wheel on roof. 3 burn holes, resulting in about 24 sqft of rotted roof decking. We have 12 to 15 thousand dollars for repairs Knoxville Rv dealer estimate. Slide seals torn roof scraped - Slide hit while moving on lot. Extending pinched seals & slide roof. Evidence of slide tracks and adjusters being moved and left loose to the point the slide was ready to fall off while extending. We were told it was "Cosmetic Damage Only" Heated under belly sliced open to gain access - To align slide and replaced slide motor . They didn't even bother to reattach material and left it hanging open making it useless. Holes in furnace duct work and off vent- while working on slide. Hole Torn in Awning - No clue how they did that. Door handle - Broke into & tv stolen while in for service at Boat N RV. Holes (2) thru slide exterior wall - Installed dinette used to long of screws. Told me it was for an option not installed on the slide. Toilet Flush Valve Cracked - Improper winterizing by Boat N RV. I provided pictures of the leak and the invoice says "No Problem Found" Boat N RV has mishandled this matter from the very beginning. I sent a letter to Travis Gray that I would never bring my unit in for service, due to Service Dept. incompetence. I requesting to return the trailer for a full refund due to the damages I had found to date. Travis Gray called me July 2, 2018 and told me the matter would be turned over to the Corporate Lawyer. From that point on I have been hung up on, no response to voice messages, been told they out of office or on the phone. Only after the Tn Dept of Consumer Affairs Did I receive a response. Boat N RV refusal to take responsibility for the deceptive, misleading and confusing practices and pay to make the necessary repairs. This has been absolutely and positively the worst, most miserable, stressful, troublesome and trying purchasing experience!

Back in 2015, I emailed Boat N RV about their New Caravelle Razor line of boats. To my surprise,…read moreDon, the owner of the Company called me to discuss the boat. We Agreed on a build and pricing. The Boat was to be picked up in Americus Georgia, this way I could see the Production Plant and how the boats were designed and built. They would also take my wife and I to a local lake , for test drive ! It was a great experience that extends to 2019. I still have a relationship with the owner. I have had 2 times in ownership where I needed little things and Boat N Rv was very responsive to my needs and resolved the issue. I just damaged the hull on my boat ,I hit a piece of underwater floating debris on the lake after Hurricane Erma. Don is there again to help us out. Its hard to find good people these days. I thought the Wide World Web out there should know of our experience from Boat N RV, from Purchase of 2015 till 2019. Thx Don and Boat N RV

Went their once and that was all it took. It has to be the rudest staff on the planet. Thank…read moregoodness we found a really good guy off slappy blvd, because I was wondering how far we would have to go for another service department. How is this place still open?

We are moving out of town and selling our boat but we have appreciated all the wonderful service we…read morehave gotten from Huggins over the years. They came to get the boat for the winter and made sure it was safe to take on the water every spring. They helped us during the flood at a moment's notice during Christmas since we didn't have a boat trailer to get it out of the water. We couldn't be more grateful for the quality, steadfast service we've received year after year. Many thanks!

These guys have the best customer service. They are so easy to do business with. They got me fixed…read moreup and back on the water in no time. I have a Power Tech prop on my boat now and the I'm getting the best speed out of their boat now. Great people there. Highly recommend..

I have purchased 2 brand new boats here...a Bentley pontoon and a Bentley tritoon. The buying…read moreexperience was good. However, the service department is less than par. I took my boat last year for routine service with a full tank of gas. Got it back with just enough gas to go to the station. I let that pass and didn't say anything. I had my boat picked up recently for yearly maintenance, to stick a piece of trim back on the floor area, and to check my radio that made a popping sound in the speaker (radio worked when we loaded the boat on the trailer). I called after 7 days to check the status of the service and was given a bill higher than expected. Only to find out they put a new radio in my boat (i didn't authorize - but paid for it) and was told they fixed the floor trim. Got the boat back and the trim is exactly like it was when they got it. I asked to pick up my old radio and was told to come by. Got there (2 hour drive) and the radio was nowhere to be found. Very aggravating! Sales is great but service is horrible. I will not be doing business at CGM again.

I have been going to Perry sports for years. They focus on fishing and boats mostly, but they have…read morea good selection of weapons and ammo. I mainly go for the reloading, but since Covid, their reloading selection has dropped to half of what it used to be. The staff is always friendly and try to help if they can.

they do not care if you give them your business or not . very non responsive…read more Totally not customer friendly or try to be helpful. Poor mark on Perry ga.

Brought my new (to me) boat there that hadn't been run in years. 1 week and nominal costs later,…read moreshe's working like a champ! Very friendly and helpful all around, they even gave me a brief walkthrough. Thanks guys!

I recently purchased a Starcraft tritoon from Mike Chandler at the Singleton Lake Harding location…read more The experience was very positive all the way through. Did a test drive with Mike and Chandler Griggs. Both super nice, courteous and knowledgeable. When it came to paperwork, Robert Ely, Finance Manager, joined the conversation and was very helpful. We finished virtually all of the paperwork remotely. Overall, a very pleasant purchasing experience. I highly recommend Mike and his team!

Absolutely the worst experience I have had with service and price!!!!!…read moreI took my boat in to have a bearing replaced. I was quoted about $500 . Less than 3 hours later I recieved a call that it needed a u joint and a seal so I asked for the total and I was told $1052 plus tax so I approved it . 5 days later I was called and told it was ready and as they were working on it they found a bellow was bad so he replaced it and he didn't charge me any labor . I was fine with that . The part was $118 . So my bill should have been $1170 plus tax . No . When I asked for the total he told me it was $1742 . So I go down there and asked how did it jump almost 700. He told me he never quoted me the original 1052. After arguing with him he told me they recorded their phone calls so I asked him to please pull it. Funny they didn't have that one. So after talking to his boss in Atlanta we agreed on the original price of 1052 plus the bellow. I asked for my old parts. When I looked at them I could not see anything wrong with the u joint he sold me and no signs of possible future issues with it. So I took it to 2 other reputable marine shops to look at and they both said there was nothing wrong with it and there is no way they would have replaced or recommended it being replaced. So I guess you got me this time but I will never return to there and will never recommend it anyone I know. And by the way they service manager Steve needs costumer service classes.

Awful maintenance department. I took my boat to get its yearly maintenance there as this is where I…read morebought it from I figured they would have history with it and could do normal maintenance no problem. That couldn't have been further from the truth. Well for starters it cost over $500 for the basics. Then I brought my boat home after a week and I always like to look over my boat before I take it out and I noticed my gps/depth finder is opulent come on nor would the motor turn over so I open the back hatch to my batteries where they unhooked all of the battery terminals and failed to hook them back up. I call to tell them and all I got was "I'm sorry." For as much as I paid to have the normal maintenance done you can imagine how aggravated I was. I WONT be back and wouldn't recommend to anybody else to trust them with their boat.

Absolutly amazing people! Chris in the service department was a God Send! Their team worked late…read moreto help me when my boat was in serious danger. Boat situations can be very challenging, on many levels. The people at Boyd's care, are awesome people. Five stars.