We installed a new porcelain toilet in a camping world in Florida. On our way to the Blue Ridge…read moreMountains, the toilet started leaking (not fun). We called ahead to explain the situation, and they told us to stop by so they could take care of it. Dominic took care of us, and they fixed the toilet and completed a 21-point inspection on the travel trailer. We didn't have to pay, as it was covered under their warranty. We were out in less than 2 hours. Great people and great service. Highly recommended.

The staff is friendly its under new management and I personally think they do a great job i had…read moretoilet issues and it was fixed Great job!

Purchased April 2018 a "Brand NEW" 2017 Layton 293RK…read more 1,192 people saw your review! just on google 1,144 people saw your video! Cut and past "Rotten Rv Roof Tennessee" for You Tube video. Boat N RV's willingness to mislead, deceive and confuse senior citizens into purchasing a unit that was advertised as NEW and should have never been on the sales floor without a disclosure of thousands of dollars' worth damages caused by Boat N RV's Technicians that would need to be repaired. Deceptively leading us to believe the trailer had a factory warranty. This was the only reason we considering purchasing new. Also misled and deceived as to the true reason Boat N RV advertised the trailer as a "Manager's Special" and too the real reason the "owner" decided to drop the line. Several opportunities arose to disclose that the manufacture was out of business, but failed to do so. This left us with no manufactures warranty, no manufactures customer support, no source to procure the missing trailer manual and no source for OEM parts. Boat N RV advertisement was misleading. The pictures (taken at Panama City Store) in the advertising didn't match the unit in the showroom. (Bait and Switch) Boat N RV, deceptively rolling their out of pocket cost for the 1 year provided warranty in to our quote for a 5-year extended warranty. The quote we received and paid for was actually for the cost of a 6-year extended warranty but were told this was for a 5-year. Of the first 74 days of owning, It was in for service 31 DAYS. All work was denied Warranty Coverage. So I decided to cancel the warranty as it was useless. Boat N RV NEVER SENT OUR PAYMENT to American Guardian Warranty Service. AGWS rejected the contract for nonpayment. Due to this, I was entitled to a FULL refund. After 4 months of excuses, I contacted "Judge Judy" and was accepted to be on the show. I was called the next day and the check was in the mail. List of Damages caused by Boat N Rv Service Technicians I have found to date. Holes in roof/rotten roof decking - While buffing the AC cowling they sat the rotating buffing wheel on roof. 3 burn holes, resulting in about 24 sqft of rotted roof decking. We have 12 to 15 thousand dollars for repairs Knoxville Rv dealer estimate. Slide seals torn roof scraped - Slide hit while moving on lot. Extending pinched seals & slide roof. Evidence of slide tracks and adjusters being moved and left loose to the point the slide was ready to fall off while extending. We were told it was "Cosmetic Damage Only" Heated under belly sliced open to gain access - To align slide and replaced slide motor . They didn't even bother to reattach material and left it hanging open making it useless. Holes in furnace duct work and off vent- while working on slide. Hole Torn in Awning - No clue how they did that. Door handle - Broke into & tv stolen while in for service at Boat N RV. Holes (2) thru slide exterior wall - Installed dinette used to long of screws. Told me it was for an option not installed on the slide. Toilet Flush Valve Cracked - Improper winterizing by Boat N RV. I provided pictures of the leak and the invoice says "No Problem Found" Boat N RV has mishandled this matter from the very beginning. I sent a letter to Travis Gray that I would never bring my unit in for service, due to Service Dept. incompetence. I requesting to return the trailer for a full refund due to the damages I had found to date. Travis Gray called me July 2, 2018 and told me the matter would be turned over to the Corporate Lawyer. From that point on I have been hung up on, no response to voice messages, been told they out of office or on the phone. Only after the Tn Dept of Consumer Affairs Did I receive a response. Boat N RV refusal to take responsibility for the deceptive, misleading and confusing practices and pay to make the necessary repairs. This has been absolutely and positively the worst, most miserable, stressful, troublesome and trying purchasing experience!

Back in 2015, I emailed Boat N RV about their New Caravelle Razor line of boats. To my surprise,…read moreDon, the owner of the Company called me to discuss the boat. We Agreed on a build and pricing. The Boat was to be picked up in Americus Georgia, this way I could see the Production Plant and how the boats were designed and built. They would also take my wife and I to a local lake , for test drive ! It was a great experience that extends to 2019. I still have a relationship with the owner. I have had 2 times in ownership where I needed little things and Boat N Rv was very responsive to my needs and resolved the issue. I just damaged the hull on my boat ,I hit a piece of underwater floating debris on the lake after Hurricane Erma. Don is there again to help us out. Its hard to find good people these days. I thought the Wide World Web out there should know of our experience from Boat N RV, from Purchase of 2015 till 2019. Thx Don and Boat N RV

Once the salesman gets your money, they don't answer the phone for you or help you, it's ridiculous…read moretrying to get your RV fixed under warranty even! Its terrible!!

I am happy to give 5+ stars to Mid-State RV and their Service Department for the excellent…read moreattention and service I was given when I purchased a weight-distribution hitch from them. Even though I bought the trailer elsewhere, they treated me like I was their most important customer. When I called and spoke to April, she went out of her way to get me an appointment on the day I needed one. I really want to thank Billy and Dennis for recommending the Eaz-Lift r3 Recurve weight-distribution hitch, it is amazing. They took the time to explain how to use it and to make sure it was adjusted correctly for my specific towing needs. After it was installed, I drove over 2,000 miles to get home to Las Vegas and Dennis continued to follow up during my trip to make sure that everything was going well. Even though I live in Las Vegas, I now have friends in Macon at Mid-State RV. I would definitely go back there again for my RV needs when I am in the neighborhood.

Bought a camper from these people and within a year I had an issue. They were not helpful. Finally…read moreI had to sell it because of all the issues with it. I spoke with a lady in a Elkhart Indiana and she said the probable reason I got the camper so cheap because it was a "factory second" from the factory or damaged. She said the brand I got was known for poor quality campers. Buyer Beware from this company *****Please Note, First off their new business name is Ashley Outdoors. Per the business owner stating this is a SCAM review, this is note. What the owner won't tell you is that when they were contacted (via a email regarding a warranty issue, I was told there was nothing they could do about it. So Mr. William, I'd gladly debate you on this and I would trust the lady that I spoke with from Indiana anytime. Thank you and have a great day******

The service team, led by O, did a fantastic job helping me with my camper service. They were so…read morehelpful and led me through the entire repair process. Working hand-in-hand with my insurance company, they made sure I was aware of progress throughout the process. Having experienced camper repairs from other company's in the past, I didn't not have high hopes. But I was pleasantly surprised by the attention and quick turnaround O and his team delivered. Keep it up.

We needed a fan blade for our camper. Miranda found the fan and followed the guidelines she found…read moresaying that it was $50. The credit card machine didn't work so we had to pay cash. When part of the internet came up she put in the number on the box and the price was 89.95. The manager said to charge us what she quoted us. They took great care of us!! We highly recommend Bama!!

The entire staff is amazing and helpful. I cannot say enough about our salesman Scott Carter. He…read moreis patient, attentive, and makes the experience very pleasant. Eric, the owner is amazing and will work with the customers to ensure they are completely satisfied.

Go somewhere else, please--these are not honest people…read more If you ever have a problem, they'll never call you back. The "technicians" have no idea what they're really doing and the management don't care to assist you, unless it's scamming you out of money. We bought a used camper from them and less than 3 months later it needed a new roof membrane, even though they had installed a new one before we purchased it. Short story is, they did not properly secure the roof membrane to the frontcap of the camper. Since it was an installation error, I assumed that they would stand behind their work--I assumed wrong. Repairs came out of my pocket, but at least I spent that money elsewhere. This place is a brick-and-mortar scam shop!

Do I have to post 1 star? Are negative stars an option?…read more Salesman goofed. His inventory sheet was off. He was adamant that the trailer I wanted had a tankless system. Multiple times I mentioned the deal was great IF he was selling me an Imagine with a tankless. Another dealership was even questioning how Camper RV was making money at that advertised price. On the walkthrough, it was made known the trailer I bought was NOT tankless. These goons brought over their 6'5 "manager" to tell me "you got a great deal. You should have read the brochure to know that doesn't have a tankless" 100% discounting the salesman's promise. They did drop install fee for camera and vents. After this attempted shake down by their version of Sloth from the goonies. Be warned. I should have trusted Yelp and other reviews vs believe I was getting a great deal. These folks do not appreciate customers. If that person was not the "heavy" sent to scare/intimidate me, and he is just only person that was available - - then they need to understand the optics and have Lurch take classes in customer service, voice inflection, and manners. He would make a blind deaf person cry.

Terrible business. I had heard they went out of business but if they haven't avoid at all costs…read more The owner is a horrible human, screaming at me, insulting me, all because they have shady business practices. I bought a $100K RV from them to get treated like garbage within 6 months of purchasing said RV. The entire staff is incompetent as well and shouldn't be trusted in anything they say. I wish I had gone with my instinct and walked away. Even the financial institution they used for our loan is having a hard time getting them to help them with my RV. I'm quite certain the other reviews are fake to try and dilute the algorithm.

Friendly staff, great prices. I have been there several time shopping for an RV and the staff is…read morevery friendly and helpful, not pushy at all. I highly recommend this place.