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    Marlin Ingram RV Center

    3.7 (7 reviews)
    Closed 8:00 am - 5:00 pm

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    Great American RV Superstores - Calera

    Great American RV Superstores - Calera

    (25 reviews)

    Big shout out to Dana and her service crew at Great American RV in Calera. She handled a very…read morecomplex and complicated maintenance issue for us in a very professional manner. We can't say enough about the service department at the Calera location. The maintenance technicians took time to explain what needed to be done, showed us how they would repair our issue and have provided updates and information well beyond what we expected. Great American RV corporate needs to use this service department as a template for how to address issues and work with customers. Jeff Peggler...you need pay Dana more she singlehandedly saves your dealership.

    Well it all started out good. Ben was the sales guy helping us. he was great at first. he promised…read morethis and that and then when it came down to numbers he was awful and asked where we got our numbers from. Hello we got our numbers from other rv dealerships with way lower prices. Ben thought he was doing us a favor but in the end we would have actually over paid for the stuff that was going to be added. where were you getting your numbers from Ben? we were told $6500 to add a solar panel to the roof to a camper that was already solar prepped and just needed a solar panel. then it was $4500. Make up your mind Ben. We wanted an oven installed and we were going to be paying for that but Ben was acting like he was doing us a favor by adding it in. Then when we saw it comes with a tracking device we said we didn't want that and we would not pay for it but he said it was something that had to be paid for, no Ben if a customer doesn't want it then you have to remove it or don't force them to pay for something they don't want. He ended up being a very pushy car salesman that left a bad feeling with us. We went to another dealership and bout the same camper with them adding the same exact stuff we wanted on it for about $5000 cheaper than what Ben was offering us. The camper was actually $3000 cheaper at the other place. it was a much better experience than we got with Ben at this so called great American rv because there was nothing great about it or the experience at all. I will never step foot on this lot ever again unless it is to just waste their time. I have a big following on YouTube and I will make sure to warn people to stay away from this dealership after the pushy way Ben tried to push on us. Stay away from pushy salesmen and know when to walk away from any deal due to the salesman. It wasn't a deal so we walked away and I thank God we did and got a much better deal and experience at the other place and in the end they even threw in all the extras we needed to go camping right away for free And it was offered to us after we signed all paperwork and paid for the camper. That is what I call wanting to make sure the customer is heard and appreciated. We don't mind driving a little further for all of our camper needs to be met since we plane to camp in that area anyways as well as travel the states to visit all the National Parks we can! Our son is autistic and it is his dream to do that and make camping videos and now he is going to get that chance to do so thanks to Ben being an absolute nightmare to deal with and for pushing us out the door to the other dealership and getting the camper we wanted at a steal of a deal! Don't buy from this place especially if they want to force you to buy a tracking device that you don't want or need. That alone is bad business and illegal.

    Prattville Auto & RV Repair Center

    Prattville Auto & RV Repair Center

    (5 reviews)

    These are the most incompetent tent, irresponsible klutzes imaginable. They insisted on keeping my…read morerv (almost a year) while they ordered the parts (despite my offer to pay upfront and to return the rig as soon as the part arrived). They would not cooperate. After not hearing from the company for a long time, I called to find out about their progress. Well, I received the good news first; the part had come in and they had installed it. However, the bad news was that, on a night when the cameras just happened not to be working, someone broke in and stole the catalytic converter off of my rig. I was lid. And that job was going to cost a few thousand dollars. They even begged me to allow them to do that job, promising to charge less than the estimated amount. At this point, I did not care if they offered to do it free of charge. When I went over to pick up my rv, I observed that some other community had a path through the dealership, thereby creating an environment conducive to theft. Again I was livid. Despite the reassurances from those dim-witted people, I found another company which installed a catalytic converter and got the rv back to me within 24 hours (The other company was talking more months.) But trust was out of the window. I had the vehicle towed to my home until the next company was ready for it ;I did not want to risk dealing with these incompetent people another day. At some point during the transition, I contacted the original company to ensure an stress-free transfer of my property. To my dismay, the representative started accusing me of filing a lawsuit against the company. While I did have a legal consultant for business purposes, to the best of my knowledge, he had not taken any such action--nor would he have without my advance knowledge and expressed consent. With this in mind, I dejectedly tried to explain to the moron on the other end of the conversation that I had taken no so action (although it was warranted). At some point, that fool must have realized that he had gotten me mixed up with another of his customers. Then, after falsely accusing me, then taunting me--telling me that Zi wouldn't win and that their lawyers knew what they were doing--he abruptly stopped, half-hearted admitted he had made a mistake, gave me a lukewarm apology for the mixup, then, proceeded to address my concern. By this time, I realized that, no matter what the cost or inconvenience, I would never ever deal with this company again. And I've kept that promise to myself. In fact, it was one of the best decisions I have ever made. I don't consider that to be much more than a company of crooks. And, despite my lack of knowledge of rv's and mechanical matters, I've learned to trust my gut instinct more! I don't wish those scalawags on anybody--not even my worst enemy. The only improvement these predators could make is to go out of business.

    I showed up Prattville A&RV Repair announced with a shattered egress window while on a journey…read more These folks had me on the road within 30 minutes at a very fair cost and 450 miles later, their quality temporary repair is protecting the RV. Just a delightful transaction with humble & trusting people.

    Marlin Ingram RV Center - rv_dealers - Updated May 2026

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