The staff was very welcoming and showed me campers in the sweltering heat. They just didn't have…read morewhat I was looking for.

This was the most pleasant shopping experience EVER!! We were allowed to look without being…read morefollowed or pressured at all. Greg was the best! He was available to answer any questions we had but did not in any way pressure us. We bought the smallest travel trailer they had but Greg made us feel as though we had just purchased the biggest, most expensive rig they carry. Also, there's no hidden fees, no dock fees or anything extra tacked on! It was an amazing experience! And we highly recommend Clarks RV!

Extremely Disappointed - Dishonest Representation and 900+ Mile Wasted Trip…read moreI am deeply disappointed with the dishonest sales practices at Great American RV Superstore in Calera, Alabama. After speaking with the manager, Josh, regarding a specific Venture RV, I was explicitly assured that the unit was in "like-new" condition and that he "couldn't find a scratch on it." Because Josh knew I was driving 427 miles from North Carolina, he looked me in the eye over the phone and promised he would not mislead me. Trusting his word, I made the trip. Upon arrival, the actual condition of the two-year-old camper was completely unacceptable and nowhere near what was advertised: The front gel cap was badly faded and yellowing. The oven door was rusted. The slide-out left a massive, deep black scuff mark across the floor. The interior booth cushions were stained. Adhesive LED strip lights had been carelessly ripped from the upper walls, leaving extensive scuffs and cosmetic damage. The unit looked as though it had been neglected in a muddy field for two years. When I understandably declined the purchase, Josh attempted to pivot and offer a "deal" on a completely different RV. I did not drive nearly 900 miles round-trip for an alternative deal; I came for the specific vehicle we agreed upon. Taking advantage of out-of-state buyers by misrepresenting inventory is incredibly unprofessional. I highly recommend potential buyers look elsewhere if they value honesty and respect for their time

Big shout out to Dana and her service crew at Great American RV in Calera. She handled a very…read morecomplex and complicated maintenance issue for us in a very professional manner. We can't say enough about the service department at the Calera location. The maintenance technicians took time to explain what needed to be done, showed us how they would repair our issue and have provided updates and information well beyond what we expected. Great American RV corporate needs to use this service department as a template for how to address issues and work with customers. Jeff Peggler...you need pay Dana more she singlehandedly saves your dealership.

I would think carefully about whether to do business with this outfit. I purchased a used RV from…read morethem in February and had almost $5,000 worth of service done (engine service, replace all 6 tires, etc.). The sales guy (Cory) was great but their business guy was terrible to work with and their receptionist became unhinged when I complained about the poor service. Not a good buying experience but it has gotten worse. On my very first trip after I bought the RV a cover came off one of the wheels. It was pretty obvious it had not been tightened properly as the bracket that held it was still there and in perfect condition. When I contacted them they initially said it was covered by warranty. Then they later said I had to pay for a replacement and when I questioned them why the service people simply stopped responding to my calls, emails and text messages. I have reached out to their corporate owners but have not heard back as yet. EDIT: I reached out to Cory to see if I could get the name of the company that did the tire work and he responded back that they have ordered the part and are sending it to me. So I changed my review from one to three stars and would give Cory five stars.

Wish we got the Marlin Ingram service A team when we purchased our RV. We got the D team on ourRV…read moreservice . The Salesman Cory was excellent, reason for 2 stars. By himself he would get 5 stars. Per contract the RV was delivered, but we had to wait 30 days after close of sale and funds received, given this I included 2 weeks shop time and one crew became sick with COVID. The chassis AC was not fixed and remains a problem and generator was serviced. Problem generator leaked oil due to plug not being seated properly. We paid for a reputable mechanic to find the problem. Bottom line negotiate out repairs and go somewhere else for your service.

They do an excellent job at selling you the camper. They tell you about all the parts they stock…read moreand how good their service department is . . . until you actually take it in for warranty! They are no different from any other RV dealer: Broken promises, terrible service and no apologies! If you plan on buying an RV from them, you can also plan on taking it back to Jayco for any and all service - unless you have months to wait!

Burtons is the Best , From sales and service department, Jayco campers are the best , we've looked…read morefor a year for a fifth wheel all brands and dealers, And we would always end up back at Burtons, So we bought are 2019 Jayco pinnacle 39FLWS at Burtons, And we are happy as two peas in a pot !! Michael and Connie Guinn,

They kept our coach for 7 months. No communication unless we initiated. Didn't do much at all…read more When we got the coach back, it was filthy inside and out. I would have thought they could at least have cleaned it after having it sit outside all those months! So very disappointing. We will NEVER return nor recommend! I would give it NEGATVE stars if I could

Buyer be aware! They DO NOT STAND behind their products! I…read morebought a 2026 Coleman light from this place and the heater didn't work. Took it back and they said it was the mother board and they had to order it. Waited for a call back, finally about a month later I had to reach back out to them to see what was going on. Took the camper back in to get fixed. Thought everything was good, trusted that they fixed the issue. I have a medical condition which makes it's paramount that I have heat. Well come to find out in the mountains of Tennessee the heater didn't work. It was 65 degrees with the heater on with only the fan running and the pilot light turning off and on. Sent them an email about the issue again. This is the third time! The tech guy calls and said maybe it's the lines from the propane, dude the heater hasn't worked from day one nothing is clogged up. They like to blame everything but themselves for selling a lemon. I asked either to overhaul the heater in my brand new camper or replace it. And still nothing. These people are pathetic. I spent almost $40,000 on a broken camper that was supposedly brand new and a 2026. Do not buy from the people! I'm still waiting for a call back, I'm not holding my breath. GO BUY A CAMPER SOMEWHERE ELSE! They couldn't care less about you.

My family purchased two travel trailers from RV roadway. We also purchased the additional…read morewarranties which were a combined 12,000. Both units are having similar problems with plumbing. We were told the warranty claims were denied. They tried to charge an additional 2,000 dollars. I contacted Forest river and discovered that no warranty claims were even made. In fact they never registered either camper as being sold even after 11 months past purchase. My in laws camper went to the service department for a month to be washed and for a 42 point inspection. They picked it up and went straight to a campground and when they connected the water it was leaking all up under the camper. The service department takes your money but does none of the work requested. The extra warranties are a scam and are non existent.

I worked with Tyler. I am very impressed. He is very knowledgeable. I will definitely be…read morerecommending my friends.

If you need a trailer repair facility, Make Big Tex trailers.you first Call...I'm sure it will also…read morebe your last call... I can't say enough good about this facility and their employees!!! I wish every Business had this Calaber of employees!!!