Got stranded with a tire blowout on my classic car on a crazy busy day. Arango got me home and Mark…read moretook extra care to load and unload my car carefully. Much appreciated!

If you're looking for excellent customer service, you're looking in the wrong place if you're…read morelooking at Arango Automotive. To say that they were rude and unprofessional would be an understatement. They clearly don't need my business and I have to except that. Give them a call and you will find my words to be true. I'm writing this review so you can avoid the pain of dealing with these people. I guess you have to look like them and talk like them, to receive and respect from them. Got work done several months ago by Arango Automotive and felt a bit uncomfortable but couldn't put my finger on it, till today. Called on Monday, the man picked up the phone and pretty much said (what do you want) then cut me off in the middle of our conversation and told me he would call me back because he was with a customer. Never called back, so I called back, big mistake because he made me feel as if I was bothering him. Set up an appointment for simple inspection, just to be ignored, go to pick up the car believing they did what I requested 7 hours later!, to find the car still in the same place, (no inspection done) ok no worries, you're too busy and really don't need my business. The man sees me coming puts the keys on the counter and walks off into the sun set.

I initially thought I had some huge brake problem that turned into me needing an alignment and…read morebeing warned I'll need a tire or two in the coming months. Ricky was even willing to come in on his Saturday off to finish the job had it been brakes and had he got the parts by the end of the day friday. I dropped the truck on the way to work and got a confirmation voicemail that it was done by lunch and I sincerely appreciate the shop taking me in on what could've possibly been short notice. The "I'd hate for you to go without your truck for a day or two" (not verbatim but close enough)...was the cherry on top! Thanks again Ricky and staff for your services, I will be back again!

They helped me with an inspection service request and spoke with great quality in communication and…read morehard work and valued me as a customer. This place is a great place no matter what others say, I love Griffs Auto Service. Great value in customers and really decent pricing. 10/10

From the moment you walk in , you're greeted with a friendly personalized experience. They…read moreinstinctively know your needs because their experience in all things related to damage is par excellence! I was apprehensive about the damage to my car ever being able to look good again, but in my complete amazement it was repaired in record time and beyond my expectations! I highly recommended this very professional repair. The pride in their service and ability is notable and commendable!

I can't recommend this place enough! No one wants to get a vehicle repaired, but if you have to,…read moreyou might as well make it the most painless and pleasant experience possible. For me, Corby's will always be my go-to collision shop. Being the daughter of a mechanic who owned a shop next to a collision shop in Buffalo, I know what good service is. I always relied on my father's expertise and connections and never worried about being taken advantage of. Since his passing, it's been a challenge finding service locally that I truly trust. When my parked van was hit a couple years ago, I took it to Corby's for the first time. I was impressed with how I was treated and the expert repair work performed. It was done in a reasonable amount of time and they communicated clearly and often. I walked away very satisfied. Fast forward to this year when my son's vehicle collided with a deer. We knew the vehicle had the possibility of being totaled, but hoped that would not be the case. The folks at Corby's kept us up-to-date daily with the status of the parts and repair costs. They worked really hard to work with us to save the vehicle. We couldn't have been more satisfied with the outcome. The BEST customer service!

Had to take our work van here for regular service maintenance , dropped off early am. Staff was…read morefriendly and explained exactly what the process would be and how long it would take. A few hours later they called and said the van was all set and could be picked up. Super easy and convenient location, just down the road from work.

This review refers to their service department. Their sales department was great, the sales rep…read moreMike was fantastic. However, their service department, not so much. I had just picked up my new truck and was just 10 miles down the road when I got a check engine light, I didn't even make it home without a problem. I called the next day and they got my truck in for service. The service department said it was road damaged and not covered by the warranty. The front facing sensor bracket was broken and the service guy tried to prove that by pointing out two blemishes on the plastic cover which on close inspection by me look to be mold marks not damage ( I worked in the mold department of a local factory), I know what a mold mark looks like. A quick search turns up that a major cause of damage is pressure washing. The service department pressure washed the truck as prep for the undercoating they did. I argued with them and got no where, the charged me 900 dollars. They lost my confidence and my future business.

Lost the keys to my car and refused to accept responsibility! Had to pay $250 for new keys out of…read moremy pocket for there mistake. Also very rude when i asked them to look around and find them, manager tells me "ITS A BIG SHOP AND IM NOT GOING TO LOOK EVERYWHERE" if the keys are not with all the other keys then they don't care is what he said. Will never bring my vehicle there or ALLOW MY INSURANCE to take it there. AVOID THIS PLACE AND DONT TAKE UR CAR THERE.

I hit a deer and my car was fixed fast and perfectly. Family owned business father and son over 60…read moreyears running. Id recommend them for any collision jobs!!!!!!!!!!!!!

So today I called Vogels around 10:26 to get an estimate done for insurance on my 2010 Chevy…read moreImpala. I was instantly turned down and said "no we can't do that". I was surprised because I have brought them previously a car and sent them a lot of work over the years. So let me tell you about the LONG HAUL on your vehicle if you bring it here to Vogels. I would know about long term on a vehicle from them because they did a Job for me in 2015 on my 97 Camaro. This place is decent place to bring your vehicle if you need something fix short term but long term not worth it to ME. To others they are worth it but they don't restore cars really just fix them. I brought these guys my 97 Camaro back in 2015. Let me tell you what it WASN'T worth the price they charged me 6500-7k and or it felt like I was getting harassed by the owner about paying them. Normally you pay for a job when it's finished but he was eager to collect some before starting it and during before he finished the Camaro. I had to pay before they finished which felt like I was being scammed but I was in a tight pinch and had to get it done. After finally paying them in full they finished it up and said we will detail it up nice for you but the rushed they detail guy and I had wax all over the Camaro. Even the detail guy complained about being rushed. I even mentioned the green paint I could still see but they didn't fix it or nothing. I was super bummed about this but I was still happy to get my 97 Camaro back on the road and drive it. Mind you this 97 Camaro sat after it got "restored"from Vogels. Nothing wrong with it but all the imperfections they left, all the chipped and cracked paint I found and the green paint from the donor parts they used to fix it that you could still see in areas. The Camaro wasn't very professional done at all and the service I got from them especially from the owner himself was good and all till the demanded payment. Then it felt like a scam and it felt like I was being harassed. Now 10 years later I have to repay someone to fix all those paint chips, all the cracked panels and a lot more. So in my opinion it's not worth it because 10 years later and 6500 bucks wasted to repay another person. About the same or more to make it look brand new even better then show room quality they said just like Vogel's promised me but Vogels couldn't handle it. Edit : So after I posted this because I got a phone call at 11:17 from there Shop manager or whatever he is there. His name was Eric. He called me asked me why I would leave a negative review because they refused to take a quote from me earlier today? Then proceeded to say I called them because I had an insurance quote done and I wanted them to add more on? WTF? How is that possible when my accident just happen at 9:33 am. So how did I have time to get a quote and call you to ask you to change that quote? So now I'm more annoyed because they tried to call me out on something I didn't even say. All I said was "can I get an estimate done today for an insurance quote". He then proceeded to tell me IDK why you're posting your Camaro now. It's been 10 years and we didn't harass you. He said "we have to get some up front or all especially when it's not an insurance quote because we gotta pay outta packet for materials"? Really? You have to pay for materials? Wow that's crazy. What about regular mechanics or other shops? They don't ask up front for any money. However I was fine putting a down payment down back then. It was the owner calling me demanding money from me time and time again multiple times and said he couldn't fix it till I did. That sounds like harassment to me. Their excuse was "well sometimes people have us fix it but then not come back at all after we finish". I said "not my fault don't judge a book by its cover. You guys are judging people and will only work on cars with insurance claims unless they are GUARANTEED the money before they finish the vehicle". 1

Have been a long time customer, but I just (6/28/23) called to ask them what should I do with my…read morecar that just have been tboned. Thge young man at the other end just told me to get lost and go someplace else.

This company is the best. They came out on time and went the extra mile to get out car started…read more Very professional and highly recommend.

Elonoc Towing came out last night to assist me in a roadside emergency south of Scottsville. The…read moredriver was courteous and was able to take of my car quickly. The response was much quicker than I thought possible given that I was in a rural area. I am very happy with Elenoc towing and the driver who came to my assistance late at night!

Well I had a little problem with my truck, "Black Nell". The engine light came on. So I drove over…read moreand they ran a quick test on it, there was a problem which pointed to the catalytic converter. They scheduled an appointment for a week out. I went out there first thing this morning and checked in. A few minutes later their shuttle driver brought me home. The gentleman's name was Domonic. I found Domonic to be just like every other VanBortel employee. Very polite and professional. As always I must say I'm pleased with all divisions of VanBortel. Sales, Service, Customer Care. And always remember to buy a warranty with your next car purchase. A great benefit they suggest to their customers. And it saves the $$$.

"Quick lane" is false advertising for the service end of this dealership. I drove 20 miles this…read moremorning for just an oil change, was treated by the service team with a paper mat placed in my car, and was told once I entered the waiting room there was nothing available til next day, and was told that in rather an abrupt way. Bad enough that this wasn't truly a "Quicklane" but also that the service team wasn't aware that they weren't taking more customers for the day by 9:30 am.