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    Cold Stone Creamery

    3.6 (166 reviews)
    Closed 11:30 am - 9:30 pm

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    Rayce M.

    Stopped into Cold Stone on a Monday night after a trivia game. It was late, around 9:15 PM, but luckily they are open until 10 PM, even on. weeknights! My wife and I have been huge Cold Stone fans who have frequented this location for years. They moved into a new building since the addition of the Reno Public Market. The service when I visited was fast and friendly, even though they were fairly busy. I placed my order- cheesecake with pie crust. The nice gal prepared my ice cream quickly and got it rung up. You can eat inside, but there aren't a whole lotta tables. I took mine to-go to share with my wife at home. The ice cream at Cold Stone is always amazing. My usual order is sweet cream with chocolate cake, though I noticed chocolate cake as a mix-in is no longer an option. Sad :( The cheesecake with pie crust is a great option though, and my wife's favorite. Happy ice cream-ing!

    Cake batter
    Elissa I.

    This location is always busy, but they do their best to make the line go quickly!! The employees are always enthusiastic and excited to take your ice cream order. I always get the same thing cake batter with raspberries and it's always good!!

    J R.

    For a national brand, Cold Stone really does have a product that is better than most other chains. From creative combos to fresh flavors there is always something interesting happening at Cold Stone. My go to favorite is Cake Batter Batter Batter. The new location is way better than the last.

    Lesly M.

    I have to admit I was loyal to BR, but this place had always caught my eye. I'm such a huge ice cream fan, so going to a new spot? Of course, why not! There was a long line but that didn't stop me. I patiently waited my turn while carefully checking out the menu. I love that you can customize your ice cream just the way you like it. Even though it was super crowded, the girls at the front were super friendly and greeted everyone with a smile. OMG, the amount of ice cream they give you is insane and it tastes amazing too! I have to say... I just found my new addiction.

    Raspberry Sorbet and Cake Batter
    Amanda P.

    Super Delish! All the girls in the front were super friendly and quick. My son's new favorite place.

    Cotton candy ice cream
    Deejay D.

    We decided to stop in here on a Saturday because Scheels ice cream/ gelato place was busy with no place to sit. Glad we did because there was no line and plenty of chairs to sit in. My kid picked the cotton candy flavored ice cream and loved it. He was happy and enjoyed every bit of it. The girl helping us with the ice cream was nice and helpful.

    A little sweet for me :)
    Paul P.

    You can enjoy a great variety of ice creams from simple single flavors to a mash of flavors and toppings from their signature mixes like Birthday Cale Remix like I get or create your own. It's always a treat to visit. They also have ice cream cakes. They have a loyalty program. If you are a regular it might be worth it. Service was welcoming and quick to help. Te restaurant was clean and several places to sit and enjoy.

    Sweet Cream with banana and oreo
    Derah M.

    Rarely ever am I disappointed with coming here. My go-to is a Sweet Cream with Oreo and Banana. Very delicious. Service is pretty standard. Mostly just teenagers working here and it is a chain store, so I really don't expect much. The one girl that was working the front was pleasant. However, I'm not sure why the other girl ran and hid in the back and didn't step in to help out with the line. Especially when it takes a few minutes to mix in one order.

    Coffee Lovers Only
    Rae B.

    I love Cold Stone! The ice cream is always delicious and surprisingly easy on the stomach. They have such a great variety of flavors, and this location is especially nice and convenient. Always a treat when I stop by!

    Teuila G.

    I stopped in for a sweet treat with my kiddos. My daughter has loved this place since she was a toddler. This is our first visit to this store. With as many employees as they had working; the line moved extremely slow. The girl helping me was a younger red head, and she made the "stuck together like caramel and fudge," when I went to order my second ice cream she said to hold on that someone else would make it and left. Service was definitely better in their old location. Two stars were for the poor service tonight. I had to ask to use my rewards, and then the girl told me to pay on the screen without deducting my BoGo deal. It was still less than what it should have been, but I took that out of the tip they would have received. I was inclined not to tip anything since I still tip on service. It's been years since our last visit, and I can't say I'll be rushing back anytime soon. It's way too crowded, and trash was overflowing.

    Cookie Doughn't You Want Some minus fudge and add Oreos  cold stone never disappoints!!

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    4 days ago

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    Voosh S.

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    14 hours ago

    Really fun to build your own ice cream sundae. Counter help has been real friendly and courteous. A nice twist to just an ice cream.

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    16 days ago

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    8 months ago

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    5 months ago

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    1 year ago

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    1 year ago

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    3 months ago

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    8 months ago

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    8 months ago

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    4 months ago

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    8 days ago

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    13 days ago

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    1 year ago

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    3 months ago

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    1 month ago

    Lady was very nice but other was ingnorant towards me walked away when it was are time to order

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    11 months ago

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    2 years ago

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    1 year ago

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    Chris R.

    That sounds like a fantastic combo! Thank you for the great review!

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    1 year ago

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    2 years ago

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    Chris R.

    Thank you for visiting us! We truly appreciate the review!

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    3 years ago

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    9 months ago

    Crappy customer service. These employees rather talk about school and sit in the counters.

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    1 year ago

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    1 year ago

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    1 year ago

    Cannot even give a customer ice... I paid for ice cream and asked for ice water more ice then water and nope cannot do it,

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    4 years ago

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    1 year ago

    The ice cream here is so very good! We try to stop at Coldstone whenever we are in Reno.

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    Voosh S.

    Hi Denise, We appreciate your support!

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    2 years ago

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    4 years ago

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    2 years ago

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    Chris R.

    Thank you so much for visiting and for the review!

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    2 years ago

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    Page 1 of 5

    Ask the Community - Cold Stone Creamery

    Dream Cakes

    Dream Cakes

    4.9
    (101 reviews)
    4.7 mi
    $$

    This shop is so cute! The entrance is pretty welcoming with sign on the outside. There is plenty of…read moreparking in the plaza. You're welcomed in to a wide assortment of pastries. I think you can even order ahead online in case what you want is sold out. Which definitely happens towards the evening. I enjoyed what I got from my Too Good to Go bag of day old pastries. I love how they don't waste with this app. A bit of a drive for me, but worth it when I'm in the area!

    If you're an ube fan, Dream Cakes is absolutely worth the stop. The ube cake was hands down the…read morehighlight of the visit moist, flavorful, and not overly sweet. It had a rich, authentic taste that kept me coming back for another bite, and it's easily one of the better ube desserts I've had. The only thing that kept this from being a five star experience was the selection. I was hoping for a larger variety of flavors and more items available, but the display felt a little limited during my visit. I would have loved to try more of what they have to offer. We got one of everything they had and that ended us up with lots of earl gray flavors admittedly not my favorite. That said, quality definitely won over quantity. If the variety grows, this would be an easy five-star bakery in my book. I'll definitely be back for the ube. Super amazing staff ! And the building was easy to find .

    Photos
    Beautifully decorated
    Beautifully decorated
    2 Tier Black Cake
    2 Tier Black Cake
    Have you ever seen such beautifully packaged and delicious burnt almond cake?

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    Have you ever seen such beautifully packaged and delicious burnt almond cake?
    Delicious Designs

    Delicious Designs

    5.0
    (143 reviews)
    2.6 mi
    $$

    Ordered a cake from here earlier this year, finally got around to reviewing because talk of this…read morecake continues to come up in conversation to this day! I hadn't read the reviews before ordering, as I was frantic in trying to find a bakery that could do a small custom cake less than 24 hours before my Mother-in-Law's birthday. I was desperate and willing to take anything, and Leigh Anne was very sweet and patient with me on the phone. We settled on the Carrot L-Orange cake (heavenly). I forget the exact size, but I remember she said it would feed ~6 people which was perfect, and truly it could have fed up to 12+ people as that's how many servings we got out of it. That cake was tall, flavor-packed, and very rich. The complimentary carrot, nutmeg, and orange flavors had a warm spice that had me questioning why it had been over a decade since I last had carrot cake! It is criminally underrated in my peer group, or at least it was until we had this one. You know you've got a great recipe when even the folks who 'don't want any cake/don't like sweets' start eyeing it to make sure there's some left for them to try, and especially when they ask if they can take a to-go slice back home because they know someone who just HAS to try it. Thank you again for the beautiful, scrumptious, Delicious Design!

    Leigh Ann's wedding cake was fabulous. All the guests commented on the great taste it had and it…read moretasted better than the other wedding cakes they had. It was a hit! She more than exceeded our expectations on everything from the cake itself to delivery and setup. Leigh Ann was very responsive to our needs and we would definitely use her again! Thanks Leigh Ann!

    Photos
    Vanilla with strawberries and a personalized cupcake for our son.
    Vanilla with strawberries and a personalized cupcake for our son.
    Delicious Designs
    Wedding cake

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    Wedding cake
    Nothing Bundt Cakes

    Nothing Bundt Cakes

    4.0
    (252 reviews)
    2.1 mi
    $$

    I tried calling Nothing Bundt Cakes to place my order, but it went to voicemail mail, I tried to…read moreorder on-line, unable to on the same day. I drove out to the store and asked if I could get two dozen bundtinitis and couple single servings. It will be 30 minute wait. They use to have them in stock. To pick up and go. The cakes are Delicious and I don't think I ever had a bad one! I took a dozen to my dermatologist and one to my Physical Therapist office, it's fun to hand them to others and you can see their face light up! The Nothing Bundt Cakes is in the Smith ridge shopping center right by Trader Joe's with easy parking to the shop! I feel the service isn't as outstanding as it used to be, but it's the only store in town.

    if I could give negative or zero stars I would. This is the worst experience I have ever had at a…read morenothing Bundt cakes. Nothing Bundt cakes has appeared at EVERY celebration of ours, between birthdays and anniversaries. so on APRIL 16th we placed an order for UNR's graduation to celebrate the first college graduate in our family. Our pick up time was for 11:15. My daughter went to pick up our order at 12:04 after the graduation ran long, and we wanted to give some additional time to prepare our order as we knew it would be a busy day. By 12:27 she was still texting me that she was IN LINE, for a pickup order we placed a month prior. They should have created a second pick up line for already placed orders, especially since UNR graduation has been set for this date for a year and knew it would be busy. But no, they chose disorganization and didn't value any of their customers and had them waiting for ridiculous amounts of time (over 30 minutes?!?!) . My daughter missed most of her son's graduation lunch because of this wait, breaking her heart as she just wanted to bring his favorite dessert and missed almost the whole lunch because of NOTHING BUNDT CAKES. The employee told the person in front of my daughter that they were out of frosting, and that if they didn't have a flavor they would look to see if "they could steal one from an ahead order" UM. IM SORRY. SO PEOPLE PLACED ORDERS WEEKS AHEAD AND THEN DAY OF THEY WERE LOOKING TO COMPLETE NEW ORDERS WITH ORDERS PEOPLE HAD PLACED BUT HADNT PICKED UP YET?!?!?!? Picking up our placed order took over 40 minutes, while my elderly father was stuck waiting in the car for that entire time. To make up for this? They offered my daughter a free bundlet, only available to be redeemed from that one cursed location (we don't live in state and certainly will NEVER be back to this location even if we were in state again) absolutely ridiculous. This was so stressful that my daughter's Oura ring warned her she was in a high stress environment (to pick up a pre ordered cake! Imagine that!) Nothing Bundt cakes ruined our day and our celebration. I really hope that next year they just close for graduation since they clearly cannot handle it and they should not have people relying on them when they are incompetent in completing orders placed a month ahead. This was beyond disappointing, and I hope that someone from management reaches out to correct this. In the future we will no longer be ordering nothing Bundt cakes, despite our big family ordering them almost monthly for birthdays. IF ANYONE IS ORDERING FOR NEXT YEARS GRADUATION- DONT!!!!!!! Try another place!!!!! Not worth the stress.

    Photos
    Nothing Bundt Cakes
    Nothing Bundt Cakes
    Nothing Bundt Cakes

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    Cold Stone Creamery - icecream - Updated July 2026

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