My family and I love Graeters. It's always delicious no matter what flavor you get and the people…read moreare always happy, patient and kind. My favorite thing to do is try out the seasonal flavors. Luckily, they had strawberry sorbet which was very summery and sweet. My husband and friends loved the buckeye. It's so chocolatey and good. The fruity ones are very good too. You can also take home pints and cookie ice cream sandwiches. Their ice cream cakes always look so good.

I usually enjoy Graeter's, so this review is about the service at this location--not the ice cream…read moreitself. Ordering a simple item turned into an unnecessarily complicated experience with question after question. To make matters worse, I didn't even receive what I ordered. I ordered an ice cream cone, but instead of handing it to me, they made it and let it sit in a cup while we waited at the window. We sat there for about five minutes until another customer pulled up behind us, and only then did they hand us our order. By that point, the ice cream was already half melted. Graeter's isn't cheap, and I'm happy to pay premium prices for premium ice cream. But if I'm paying those prices, I expect to receive ice cream that's actually frozen--not half melted before it's even handed to me. While we were waiting, I could clearly hear the employees talking about me with the drive-thru window still cracked open. That was disappointing and unprofessional. The staff appeared to be very young, so this isn't meant as a personal criticism of them. However, the customer service at this location needs significant improvement. A simple order shouldn't be this difficult, and customers should be treated with courtesy and respect. Unfortunately, this experience left a very poor impression.

Is Betsy's closed? I stopped by today for an ice cream cone, after I ate a jade grill, and there…read morewere no signs the door was closed. It was dark inside so I don't know. Are they just closed on Mondays or has Betsy's closed for good? Please let me know.

Last week a group of us went for ice cream after the 4th/5th grade Band concert at Mellon. The ice…read morecream was delicious (as usual) and the workers were polite, fast and efficient. The boy who helped us was so patient with my younger son who kept adding toppings to his order. lol. I also noticed the shop was newly repainted and added some really nice new electronic signs. We love Betsy's!

Pulled in after a night at the theatre and ordered a sweet treat - the smores milkshake...it only…read morecomes in one size. The shake was overall pretty sweet but had many layers - I enjoyed the graham cracker crumbles. The interior is very bright and open and the menu is also posted on the window so you can see what to order before you walk in. They make the shakes pretty quickly and don't have to wait long.

Great Milkshake Factory location with plenty of parking and seating inside. Came to redeem my free…read morebirthday milkshake through rewards and it was delicious! I ordered the Mint Cookies & Cream and really enjoyed it. There's actual oreo cookie pieces crushed throughout that are large enough to crunch, but small enough to sip through a straw. They also put small chocolate chips mixed in, chocolate syrup drizzled on the sides, and topped with whipped cream, adding to the sweetness. It was more of a liquid/milky consistency, rather than my preferred thick milkshake, but it was still delicious. They even used dairy free milk to accommodate my allergies.

Very busy in the summer but chill in the winter. They are pretty quick if you order something…read moresimple--it's pretty much all teens that work there. The ice cream is good and there is a lot of flavor choices. The parking lot is big but can get crowded at peak times in summer. It's the closest ice cream to my house so the location is convenient. It's not the best ice cream in the world but it's very good.

Ordered two milkshakes there recently. One was Strawberry and one was malt chocolate. The chocolate…read moreone was good and the strawberry one was disgusting. I don't know if they put a bunch of malt in it or what but it tasted spoiled and foul. Was too far down the road to turn around. Lost $6. Won't be back

After being out in the hot humid Pittsburgh weather all day yesterday, I wanted/deserved an ice…read morecream cone. Drove up and everybody else had the same idea. I was too tired to wait. Was out and about today, drove up and 1 couple was in front of me. A lot of the flavors have changed since my last visit. I saw 2 banana options. I have a friend who likes banana ice cream. Got her a pint. My go to flavor buckeye was still on the menu. I sat on the benches and quickly ate my waffle cone. It was melting faster than my licks. Wanted to get home before the banana ice cream melted. As always, McCandless Crossing parking is limited. Highly recommend you have ice cream today.

Handel's is one of my family's favorite ice cream shoppes. They never disappoint with an…read moreoutrageously large menu of tempting flavors, and regardless of which we get, they are always great. You can tell the company values the ice cream being fresh. We've never experienced any kind of ice-chipped, stale-old ice cream. I have always noticed how clean they keep the store, too. Some of my family's favorites are the Black Cherry, the Chocolate Cake Batter, Chocolate Pecan, and the Graham Central Station. The toppings are also always great. This location has great staff, as well! They have always been super friendly, helpful, and kind.

Was really excited to finally try nitrogen ice cream, I've heard about it for years but never came…read moreacross any shops. Unfortunately, for me it was just OK. Maybe it's because I ordered the non-dairy option, but even with that I expected more. The waffle bowl was also very stale. I would try them again, but I don't think it would be my first choice.

Sub Zero Nitrogen Ice Cream is a chain of franchise restaurants in certain states. The restaurants…read moremake custom ice creams in a unique way: The customer chooses a size (i.e., small, medium, large, or pint), cream base (e.g., original, custard, low-fat, sugar-free, dairy-free, or yogurt), flavor (e.g., dozens of fruits, nuts, chocolates, and candies), and mix-ins (e.g., dozens of fruits, nuts, and candies), and an employee mixes and flash-freezes it with liquid nitrogen at negative 321 degrees. I visited this particular Sub Zero restaurant in the Shadyside area of Pittsburgh. The owners immediately and kindly greeted me and explained the menu. They offered free samples, but I decided to order the off-the-menu Citric Substance. Before my eyes, the owner mixed an original cream with raspberry flavor and mixed berries and mangos. I felt very interested in watching the fog from the liquid nitrogen. I had chosen a size small for about $7 plus a tip, and this ice cream was actually a very large size! I really enjoyed the flavor of the ice cream and waffle cone. This Sub Zero also offers bubble teas, Italian ices, shakes, smoothies, ice-cream pies, and ice-cream cakes as well as fundraisers to raise money and educational presentations to teach about science. Very cool! ;)

This local shop is a couple minutes down the road from my house. I remember coming here as a child…read morefrom time to time, and I similarly find myself doing the same nowadays since it is fairly close. Tasty Creme is a small ice cream shop located on Library Road in South Park, very close to the county line. There is a private parking lot, and outdoor seating. The ordering is in a small lobby, but other than that there is no indoor seating or other areas inside. It is open seasonally and closes for the winter. On this visit, we went on a Thursday night in June around 8:30 PM. There were a few other people there, but we did not wait long at all. We did not feel rushed, and were allowed to take our time to look around and order. I am always impressed with the selection that Tasty Creme has in terms of novelty and to-go items. There is a chest freezer that is always stocked with various goodies, sandwiches, pies, and other things. They even have dog treats made in there! It was not super crowded on this day, so we had some time to chat with the girls working. They were all so nice, offered some product suggestions, and overall very friendly. One of the girls was training, and we had the honor of being served her very first cone - which was great. We ordered a few things. I personally got a Small S'mores Flurry with Crunchies added - it was great! Ordered this after a suggestion from the girls who waited on us and glad that I did. Additionally, we ordered a premade dog treat, a Small Chocolate-Dipped Vanilla Cake Cone, and an Oreo Extreme Parfait. Everyone, including our dog, enjoyed their sweet treats. In terms of value, I have always thought this place was a little pricy. But, it really depends on what exactly you order. Also, I discovered on this visit that there is a slight discount offered when paying in cash. For all of our items, I believe it was around $17 with the cash discount applied. They do accept cards though! I would recommend this shop, especially with it being a local small business. The line is usually not long, and you can customize your order however you like. A classic soft-serve ice cream stand, which you really cannot go wrong with.

Lovely little family owned shop with tasty summer frozen treats. Good soft serve and excellent…read morestaff.

Jeni's is in a great location, Bakery Square. Right in the heart of AI Avenue, near Google…read morePittsburgh, where the old Nabisco plant was. It's been redeveloped and Jeni's is a part of that. As far as ice cream goes, it's pretty delicious. Pick your fave flavor, bring a friend or two and enjoy! Service is great. Very friendly. Free parking!

We stopped by on Sunday night after BaconBurgh for a sweet treat. The line wasn't too bad and our…read morefriend waited outside with his dog and while we his ice cream. There's seating available inside or outside in the little square. The ice cream itself is delicious and creamy. I got a standard scoop in a bowl with half birthday cake and half brown butter almond brittle. They have a good variety of flavors and I like that you can get half scoops to try more things!