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    MilkShake Factory McCandless Crossing

    4.0 (35 reviews)
    Open 11:00 am - 11:00 pm

    MilkShake Factory McCandless Crossing Desserts Photos

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    a display of pastries
    Loriana L.

    So many options when you're looking for a sweet treat and the location of this one is great. It is expensive for milkshakes but this is definitely a treat yourself type of spot. We got the tiramisu milkshake and it was SO good. It was topped with a biscotti and that was delicious as well. They also have different chocolates you can buy as well. There is seating inside and nice patio seating outside too!

    a display of milkshakes
    Rebecca M.

    Very friendly service, and clean establishment. I loved all of the flavors, and that they use hard serve ice cream! I tried the bananas foster today, and it was delicious!

    2 jake shakes one with chocolate already eaten lol
    Bridget F.

    Heaven in a cup !! So excited to get the Jake Shake half off after he scored a goal last night . First time here . Was perfect , smooth chocolate, Oreos , and brownie bits . Mmm

    a cup of milkshake
    Krissy G.

    Super easy ordering and service in the middle of a pandemic. One way in and out, and touchless pay options! Love it, and will keep going back! Always excited for the allergen friendly milkshakes!

    New limited menu
    Arlene M.

    This is the first Milkshake factory to reopen during the pandemic so I wanted to check it out. This is probably the 4th or 5th I have visited on my journeys so I'm going to focus in on the changes going on during the pandemic. The Milkshake factory is still serving Rivendale ice cream but only the vanilla ice cream based shakes. Even those are limited in selection. So if you are craving a chocolate ice cream based shake, then you are out of luck for the time being. Upon arrival, we were greeted by a masked employee who took our order and explained to us that right now only credit cards are being accepted. They are open weekends only for now. I asked if they plan to expand reopening now that the county will be in the green phase June 5th and was told not at this time but they are working on it. This location will not offer indoor seating however, there are benches outside and around the area. I also noticed that McCandless Crossing has now set up "dining picnic tents" to encourage outdoor dining. I was also told they are exploring ways to open their other locations. I wanted to order my favorite bananas foster shake but it is currently off the menu since they are waiting for fresh bananas. Instead, I decided upon the strawberry flavored shake with hot fudge. My husband ordered the peanut butter fudge sundae. Once we were done with our orders we were permitted to go inside. It should be noted that only a few people are allowed in a time and you must practice social distancing. When we were inside we followed a one way path with their chocolate wrapped candies on either side for purchase and their loose chocolates in cases below plexiglass dividers. For now, no more free samples. No biggie to me because I've always liked their candies. A friendly saleslady asked if we wanted anything else and then we were rung up. After paying we continued along the snake path to pick up our homemade shakes at the pickup area. I saw immediately that my strawberry on top had been replaced by a piece of chocolate candy. After inquiring, I was told they had no strawberries but if I wasn't happy with their candy choice then I could choose one of the remaining ones nearby. I decided to keep what I was given and we headed out the side door. I will credit them for setting up this system of virtually contact less with the greeter using an IPAD to record the order and setting up the business in such a way as to promote safety. Also gone is the water cooler and paper cups. They still have straws and napkins for takeout. I have no idea if this method will be the new norm especially for those venues that have touchscreen ordering but I did like the setup. Remember to wear your mask! We went to our car and enjoyed some of the delicious shakes I've grown to love over the years. Another bonus is that they have not increased their prices as a result of the pandemic. They continue to offer dairy free options for vegans and sundaes to boot. Their hours are now 3-9 Friday - Sunday only. There is plenty of parking around since it sits in a corner of McCandless Crossing.

    Jake shake
    Kelsey C.

    We come to this Milkshake Factory pretty frequently as they're in a good location with good hours. I especially love to go on days after Jake Guentzel scores for the Pens, because they have half off the Jake's Shake! This is a great deal, as I think it's around $4 for a super rich shake. I never have to wait too long for my shakes to be made, and the staff is helpful with suggestions if I'm looking to switch things up. They also have a variety of chocolate goodies, including chocolate covered Oreos and chocolate bark.

    Tiara B.

    Great milkshakes! all of the gourmet ones are $7. The staff is really nice and will help you choose between shakes if you are indecisive. We wound up ordering the Jake's shake which was half off because of the penguins game. The bananas foster and peanut butter brownie. All of the shakes were full of flavor and delicious. If I'm ever back in Pittsburgh I will come back here.

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    11 days ago

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    Dana M.

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    1 month ago

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    Dana M.

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    2 months ago

    Great people, smiling faces! The team went out of their way to make sure my two girls had a great night.

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    Dana M.

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    1 year ago

    I enjoyed the mint shake immensely, will be getting it again. Big, creamy, tasty, unhealthy...everything I wanted.

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    Dana M.

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    3 years ago

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    2 years ago

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    4 years ago

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    5 years ago

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    1 year ago

    great service. got a therapy session it was great. foods amazing, people working there are great!

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    Dana M.

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    6 years ago

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    6 years ago

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    5 years ago

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    4 years ago

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    6 years ago

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    5 years ago

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    5 years ago

    The milkshakes we ordered were chocolate covered strawberry and a classic vanilla. They are ok but I'm my opinion Dairy Queen

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    7 years ago

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    La Gourmandine is always a solid choice, and our Thanksgiving order proved it again. We picked up a…read morepumpkin tarte and an apple tarte--each meant to serve about six--and both were delicious. The flavors were balanced, the pastry was buttery and delicate, and they looked as good as they tasted. The total came to $50.65, which feels pretty standard for a French bakery once you understand the baseline is a bit higher than your typical American dessert spot. For the quality, it's well worth it. Consistently great, reliably tasty, and perfect for special occasions or whenever you want to treat yourself. The staff is friendly. It's usually busy here and not conducive to eating inside.

    I heard this was one of the famous bakeries I must check out in Pittsburgh. I got their pistachio…read moreeclair, ham and cheese croissant, and almond croissant -- all tasted wonderful and light. The croissants were great when you lightly air fry/toast them if you don't eat them right away. In Lawrenceville, it's a small location with a couple of outdoor seating but none inside. However, it is a chain so you might have one in your little area. My only thing is that the pistachio eclair is very sweet (so if you don't have a sweet tooth, maybe I'd go for another subtler dessert). I saw they have a deal where you can get a baguette, sandwich, and drink for $7. Good deal imo considering the quality of their bread, and it's a good excuse to buy a sweet treat with it!

    Photos
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    MilkShake Factory Downtown - Sweet Treats

    MilkShake Factory Downtown

    4.4(421 reviews)
    9.2 miDowntown
    $$

    My boyfriend and I stopped by here after dinner one night for a sweet treat. I usually avoid…read moremilkshakes because 1. I am lactose intolerant and 2. they tend to feel really heavy on my stomach, especially after a full meal. This was my first time trying their non-dairy milkshakes and wow. I got the Chocolate Dipped Strawberry non-dairy milkshake and it was 10/10. The ambiance was really nice and the employees were super friendly. They gave us a few recommendations, and while we were waiting for our milkshakes, they even let us try some of their chocolate bark. I was honestly surprised by how good it was. The peanut butter marshmallow chocolate bark was my favorite, and my boyfriend ended up buying a few while I was in the restroom haha. I will definitely be back to try some of their other non-dairy options!

    I don't know what possessed me to get a milkshake in below freezing temperatures. But here I was in…read moreDowntown Pittsburgh after being whipped by the ice cold winds off the Three Rivers in Point State Park. No surprise I was the only customer. Even the young staff were surprised I showed up like it was the first day of summer. After perusing the menu for a nanosecond, I went with the $7.95 Caramel Toffee Cappuccino Milkshake. It featured espresso, caramel sauce, whipped cream, toffee bits, and a wedge of dark chocolate (Photo 9). Just what I was craving in the dead of winter. MILKSHAKE - 4 stars...definitely creamy and sweet enough AMBIANCE - 4 stars...plenty of space on a cold weather day SERVICE - 4 stars...efficient TOTAL - 4 stars...maybe if I return to Pittsburgh, I'll come back in the spring RELATED - Exploring Pittsburgh? Here's a collection of places I've visited and reviewed: https://yelp.to/QKLtuBlwjs

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    MilkShake Factory Downtown - Salted caramel

    Salted caramel

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    Treats

    MilkShake Factory McCandless Crossing - desserts - Updated May 2026

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