Stopped in to try the boo batter ice cream taco. First of all, you will want to know this is premade and prepackaged. For $9.80 you can tell in the picture it is very small. As for taste, it was just OK. Beware before wasting your money to try this. Cold stone needs to stick to their ice cream blended on their cold stone. Prepackaged is not it for them. read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - Indianapolis, Indiana

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We love our little ice cream dates and this was such a good spot to stop in :) there's a million different flavors and variations so you're sure to have something new each time. read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - Indianapolis, Indiana

So I walked into Cold Stone just trying to get my big back on in order you know, a little emotional support in the form of a "Gotta Love It." Now, this worker , bless her heart , had a hair color that did not match her energy, outfit, or spirit. I tried to let it slide because maybe she was having a long day, but ma'am... I told her, "Hey, can I get extra cake in mine?" and she goes, "That's extra." Cool. I said "No problem." She puts a double scoop, but I clearly said triple ,three times the cake, please and thank you. She repeats again, "That's extra." I said, "Girl, I got McDonald's money!" thinking we could laugh together like humans. Nope. Dead stare. You'd think I asked for her social security number. By the third time, it felt like she was praying I'd give up just so she wouldn't have to mix it. And when she scraped my ice cream together, she left the cake crumbs on the counter like they personally offended her. I'm not saying I was about to cuss her out... but if I'm paying $14 for ice cream, I expect it to come with the full emotional support experience not a side of attitude and abandoned cake pieces. So yeah, 1star is a lot but it covers the ice cream and my self-control. read more

They have the best ice cream options available. Their portions are generous and they add all the toppings you want. You can even sample some ice cream flavors to see if that's what you want. Their service is pleasant and the store inside has a small space where few people can sit. They don't have outdoor seating available. They do some and carry out. This place is safe for kids and family. They are located on S. Raceway road and have plenty of parking spaces available. read more

Came here for a late night treat and I was not disappointed with the ice-cream at all. However, the minute I walked in there was quite a long line and only one person working behind the counter. Took about 30 minutes before I could order. However, employee behind the counter was super nice and was trying her best. I like the fact that there is also seating inside this location though it is smaller inside. Overall, not a terrible experience but will check the time before coming back to beat the rush hour!! read more

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They have a wide variety of flavor's and mixing's . There ice cream is very tasty. And my favorite thing there is there waffle bowls. Friendly staff. It was clean . The only bad thing was the bathroom smelt like it had been marked by a cat. read more

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Cold stone isn't my favorite ice cream spot but it is my sister in laws. After lunch we stopped by and got some ice cream. I got the coffee lovers in a waffle cone, the prices are a little high but overall the ice cream hit the spot. The service was a little slow and the staff member got my sister in laws order wrong but it wasn't terrible. Overall it's a good spot to get ice cream when in the area read more

I decided to step out of my comfort zone and try some new flavors. Turned out not so good. I went back to the counter to inform the manager and to see if I could either change my flavor or just get a refund. She was very short with me and said that I made my own choice and there was nothing she could do besides pay for a new order. She refused to tell me her name but did say it would be printed on my next receipt. So I reordered and paid. According to the receipt her name is Hebe. Very disappointing & a disturbance during my day with my kids. read more

Although I don't stop for ice cream often, I will say that this chain has some of the better options available. This shop was clean, had plenty of free parking in the shared lot, and it looked like the ice cream tubs/barrels on display were maintained and full. (I hate looking through a long list of options only to find out the place is out of my first choice!) The ice cream is fairly rich tasting and the flavors seem true to the description. Not the cheapest place around, but that's okay as long as the quality is good and the wait isn't too long. Prompt service and we were on our way! Review #2626 read more

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Took my daughter here for just a random ice cream trip. Store was clean and service was prompt. Random trips like this makes memories and grows and bond stronger. Thank you for that read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - Indianapolis, Indiana

they gave me the wrong ice cream i ordered cookie dough and i got hot ass yall gon pay istg

Perfection! My absolute favorite and it didn't disappoint ! It was so creamy and full of delicious nuts , gooey brownies, dreamy ice cream and chocolate. read more

Cold Stone Creamery - Founder's Favorite w/ chocolate dipped cone cup - Ice Cream & Frozen Yogurt Near Me - Indianapolis, Indiana

My kids had worked hard all day and it was time to reward them so we headed to cold stone. With a near infinite selection of toppings and a good selection of base ice cream flavors you can't go wrong. I was surprised by some of the new flavors which were very unique with blueberry cornbread being one of them. I personally wanted mint with chocolate chips. The ice cream tasted great almost too sweet but I usually don't eat much sweets and drink diet pop. The price isn't too bad for the quality and variety. The speed of service is pretty good as they make each order. You can get a cup or different cones too. They have a lot of ice cream cakes on site if you need one for a birthday party. read more

stay away from this place customer service is not a priority here this place is run by inexperienced teenagers, very rude they don't want to be there it's sad to run a business with this kind of team members very disappointed I will never come back never again I don't need to spend my money to be treated like i was asking for charity read more

I want my money back. I ordered a quart of peanutbutter ice cream and a small waffle cone with one dip. I was asked three times what kind of cone I wanted and shown all kinds on containers. The cashier included my purchases in the bill with the woman in front of me in line. Settled myself in the car, opened the cone to eat it before it melted. There was no ice cream inside the cone. NO ICE CREAM. read more

Took my niece her for National Ice Cream Day because they advertised a BOGO deal. She ordered Mint Chocolate and Orange Crème (strange I know, but we shouldn't judge a kid, right? LOL) and was super fascinated with how the workers mixed the ice cream and mix-ins. She added heath bar and butterfinger to her ice cream (making her choice even more strange, I know) At this point you all know my usual of only ordering Vanilla/Chocolate, this time I opted for just vanilla (which they call "Sweet Cream", they also have a French Vanilla) and topped it with whipped cream and chocolate sauce. The ice cream was just what I expected "OK", but seeing as I'm a real fan of Froyo you can take that with a grain of salt. The real issue here is the service, I went specifically for the National Ice Cream deal and not only did the cashier who helped us have no prior knowledge of this deal she didn't try to act as if she cared about being ignorant in her job. I've been teaching my niece the value of money and letting her interact with the cashiers at the different places we go and since the cashier had no idea about the BOGO deal my niece couldn't "afford" hers. So I had to use my card instead of allowing her to spend her $10. The ice cream ended up being close $13 something I had not budgeted for. All in all the ice cream is just that, ice cream, it's more about the service that you receive at this location. I would say choose another one that knows customer friendly information. read more

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If you're black, you don't wanna go to this place because they will not serve you might as well be made of glass. They looked at me and proceeded to make 3 orders before I said anything. Never going there again. read more

I just finished my two scoops of ice cream. It wasn't bad, but it wasn't great. I ordered a scoop of Mint with Oreos and chocolate chips and a scoop of cookie dough with Oreos. I didn't feel like one Oreo in each scoop justified the almost $10 bill, but meh. It wasn't bad. Satisfied my ice cream craving. I'll probably be back again. There really aren't any other options over here for ice cream. At least the staff was nice this time. read more

Second time we ordered a birthday cake and it was messed up, first time they did not put happy birthday and the child's name at all even though they charge extra for it. This most recent time after ordering a cake for 16th birthday and confirming with a manager the day before that it would be correct, they mis spell the name, 2 phone calls to confirm details and they put happy birthday Addi, our kids name is Abbi they offered to remake it, however we were picking it up an hour before the birthday party. We tried to upgrade from DQ however at least Dairy Queen gets the order correct and the customer service is good. We won't be back to Cold Stone, cakes are too expensive and they can't get it right read more

The most amazing ice cream! I love the cotton candy ice cream by itself. The cheesecake fantasy and strawberry blonde are also amazing! Very nice and fast staff. Only down side is there usually is a long line since it's so yummy read more

Cold Stone Creamery - Cheesecake Fantasy - Love it size! - Ice Cream & Frozen Yogurt Near Me - Indianapolis, Indiana

Ok. I gotta put this location on BLAST here. Let me start by saying that I love COLD STONE CREAMERY as a whole. If you live on Indy's west side, drive to the Plainfield store at Metropolis or register your birthday complimentary desert there. The Avon location had its' day in the sun, but just like on any hot day, the ice cream melts fast and so did this locations opportunity to keep me coming back. When the location first opened, you got the royal treatment and fan-fare of a flagship franchise Cold Stone Creamery. The employees sang out the Cold Stone songs and pleasantries, the orders were quick and accurate, and you felt like visiting time and time again. Nowadays, the owner/operator greets you with "What you want" and before I could even order, he says, "No coupons here". I happened to have the latest Entertainment Book in hand and was looking to use one coupon and walk out of the store with 5 different orders for the family. I only planned to use the one coupon for one order as it stated, but he simply refused entertaining the Entertainment Book offering. I placed my order, but it left an impression. I went back several other times afterward with the same parting feelings of "what is this guys problem" for a myriad of other reasons not even relating to discounts or coupons. I guess some people think they can run a franchise by name alone with little to no people skills. I would recommend the Plainfield location as they are always pleasant and friendly. read more

You can't really be give a bad rating to a place that greets you when you walk in the door, allows you to sample anything you want (as much as you want also), and only requires you to build your dream sundae. I mean, maybe if you don't like fuzzy little puppies or finding money on the ground, then yea...maybe you may not like it. read more

Cold Stone Creamery - Plenty o' options! - Ice Cream & Frozen Yogurt Near Me - Indianapolis, Indiana

Perfect fix for this miserably hot weather! Very friendly staff who always greet you with a smile.

I've had ice cream here a few times. I usually hit up soft serve, but I had a gift card to burn. Went on a weekday about 8pm - there were two dudes ahead of me (strange bachelor run for ice cream I guess). The girl working was friendly but obviously stressed out by the line of people. I didn't mind the wait, but was irritated that the coworker in the back room didn't come out to assist the poor girl. About 7 minutes later she was ready for my order. There was an advertisement for a s'mores concoction that sounded appetizing so I told her to make that. She was smashing the crap out of those toppings - by the time it got in my cup is was a blended, mushy, runny mess. It reminded me if something I'd do when I was like 8yrs old with vanilla ice cream and Hershey's chocolate sauce. Not pretty looking at all. OK - so I overlook the fugly presentation and start diving into my treat. Way too much chocolate and no marshmallow what-so-ever. It tasted like it looked, a hot mess of ice cream and chocolate with a few bits of graham cracker as an after thought. I've had decent treats from Cold Stone but this was the pits. I was bummed I had remaining gift card balance - guess ill burn the rest at a different location. Avoid this place. read more

Best place ever! You get whatever your heart desires! You can create your own ice cream with any flavor and all the toppings you could ever want! totally worth the 7 minute wait in line! Staff is always friendly and greet you with the biggest smile! I just can't get enough of their cupcakes! read more

Cold Stone Creamery - Best ice cream ever!!!! - Ice Cream & Frozen Yogurt Near Me - Indianapolis, Indiana

Environment is neat and tidy ... U can ask them to get to try each flavor of ice cream to try. read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - Indianapolis, Indiana

This review is about my experience ordering an ice cream cake. I put in my order about a day and half before my desired pick-up time. Online ordering was a cinch! My biggest problem was deciding what I wanted to get. I chose a standard cake recipe, then added writing in my choice of color. The order was paid for when I ordered online. A day and half later, I stopped by the shop to get my cake. Went in, the employee (who was friendly) went back to get my cake - and there it was as requested! Since I had paid online, nothing was due at pick-up, which was nice in case you need someone else to pick it up for you. The writing was pretty good, and the cake was also pretty good. My only dissatisfaction was the price, but Cold Stone is known to be on the pricey side. Otherwise, everything was smooth and easy, and the cake was enjoyed! read more

Typical cold stone ice cream, Which is usually an easy 3-4 stars in and of itself, Though this location needs some help as far as staff goes. I simply asked for extra something and i received less than i typically would if i wouldn't have asked for extra. The other issue is maybe the workers should smile and be a little bit happier as the people were rude, Even though i was on a trip to the Indianapolis,IN area but i don't ever plan on going back to this location. read more

If I could give them no stars I would. I ordered an ice cream without nuts because of allergies. To my horror it was mixed into a ball on a steel board where ice cream with nuts are also being rolled. When I told the man serving me he scraped the area with a dirty scraper with all sorts of ice cream on it. I think he missed the point that an action with sort of carelessness could make someone very ill. read more

Friendly staff and decent selection for an airport location.

Very Stingy with ice cream. Music choice below par. Downgrades you in their language in front of you.

Ice cream is always great. However, as mentioned below the service isn't the best. The grocery store greeters are friendlier than the workers here. On top of that, most of the time all employees are in the back of the restaurant when you enter. read more

I special ordered a birthday cake with inscription. I arrived at the appointed time to pick it up only to see my name being scraped off and another name be inscribed. The man in front of me was sold my cake. The store offered no discount on a "rack" cake. My birthday party was ruined. read more