great and friendly service while understaffed it was quick efficient and the worker David was nice and explained the menu and promotions without even asking read more

This place is a bit pricey for ice cream but the process is cool to watch! Ice cream was delicious! read more

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We got there 15 minutes before closing on June 28th and were told we could not order as soon as we walked in the door. No hello, no we are sorry. No explanation. This was after we drove an hour to come for what we thought we be a cool experience. read more

We've been loyal customers for a long time, but the last few visits have been extremely disappointing! The customer service has gone from friendly to downright awful. The young employees act as if customers are inconveniencing them just by placing an order. Watching them roll their eyes, chew gum angrily, and look disgusted when they have to get up from their booth is uncomfortable. What makes this even more frustrating is that this is not cheap ice cream. For the prices they charge, basic courtesy and properly prepared orders would be nice to have. Instead, our ice cream has been rushed, poorly made, barely frozen, and overall unpleasant. It's sad to see a place we used to enjoy decline like this. We hope management addresses these issues, because at this point, it's hard to justify coming back. read more

Great ice cream place on mass Ave. So many options for flavors and toppings. They have multiple options for ice creams too. Quick service when I was there and friendly staff. The inside is pretty much a standard ice cream shop. Great place with lots of great options. In a very walkable area! read more

Sub Zero Nitrogen Ice Cream - Desserts Near Me - Indianapolis, Indiana

Cool experience to do every once in a while. Kids would definitely enjoy seeing the ice cream being made with the nitrogen. I like that there were different ice cream bases, flavors, and add ins to chose from. I went with a whole milk base, vanilla, with oreo and cookie dough bits. It was a little loud due to the ice cream being formed but considering it was a hot day I would take that over the heat outside. There wasn't a lot of seating but enough for my group of 5. The ice cream is a little pricey but again still worth doing it from time to time. read more

Sub Zero Nitrogen Ice Cream - Desserts Near Me - Indianapolis, Indiana

Super interesting process of making the ice cream right infront of you. Love the consistency of the product - it is like right between ice cream and gelato. A great blend. Not really sure why there are not more of these kind of ice cream places around. Highly recommend. read more

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Carissa was absolutely amazing and made my favorite ice cream closest as possible cause it's trade marked . all the staff was amazing thank you for making my birthday special !!! I will be coming back as always !! read more

Great experience! You get to choose your flavors and see the whole process! Pretty cool!

Not only is this place cool but they have really cool workers! They have the selection of flavors right before your very eyes. Then when you make the selection and pick all your favorite toppings they let the magic happen right in front of you! And if you have kids it's even more sun to see them react to the nitrogen flowing over the counter ;) We had our small dog with us and she was interested in the bowl being mixed and all the cool machines. The store has really cool/funny names to their ice creams and the workers do like to have conversations here so don't be afraid to chat it up with them. It seems a little slow here so I'm sure they get a tad bored while waiting for customers. Either way I highly recommend this place if you're looking for a yummy treat and a cool experience. They even have a lot of seating inside so enjoy your stay read more

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This was the cutest date. Its like hibachi of ice cream lol. You literally watch them turn your milk into ice cream. It was packed when we walked in and we were helped by the next 5 minutes. The people behind the counter are great at getting you in and out. The service we experienced was super helpful with explaining everything and fast. First you chose a size cup which ranges from Kiddie to a quart. Then you chose your base. You can have ice cream, custard, yogurt and some other options. Then its the fun part FLAVORS!! They have over 30 flavors to chose from and you can combine them too. They have premade combinations on the wall if you dont want to customize your treat. Next you add your mix ins. Thats your sprinkles, peanuts, and other fun stuff. I went with a small ice cream base, flavored with Coffee/Brownie Batter. My mix ins were cookie dough and graham crumbles. DELICIOUS This ice cream shop on mass ave next to Chatterbox Jazz club. So its limited to street parking no lot. But its most likely a beautiful day outside if your coming in for ice cream and might not mind a little walk. Only slight is that it is small and several children were pushing coming between the line and the seating area behind the nitrogen tank. read more

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I finally got to try Sub Zero last night & I loved it!! It was easy to order, the menu was very straightforward, and the service was great. They have a ton of flavors & mix-ins (there really is something for everyone)! I got chocolate with pecans and m&m's and it was delicious! To me, it almost tasted like dip and dots but better & I love dip and dots lol. Getting to watch them make the ice cream was cool. I think this would be a really good spot to bring kids. They have some tables and booths inside for seating. For parking, there is pay to park spots all along Mass Ave. I look forward to bringing my nieces and nephews here when they come to visit:-) read more

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We love this place so much! Its a top contender for our favorite place to get ice cream in the city. Not only do they have outstanding ice cream, they also make it an experience to watch your ice cream be made in front of you with liquid nitrogen. Every time my family visits from Ohio, and most recently our Colombian relatives visit, we make sure to take them to Sub Zero. One of the reasons that I am so fond of Sub Zero is the options for lactose free ice cream as well as other options for bases. It is also unique in the fact that you can choose to simply have flavors added to the base, or choose add ins such as fruits, cookies, or candies. Or you could just eat your ice cream plain. There are some menu options that come in waffle bowls already pre-determined if you are having a difficult time selecting or want to try out their signature creations. Most recently I tried the banana cream pie bismuth and it is certainly an A+ for me. Regardless of your favorite flavor of ice cream, or if you've never been before, I highly recommend giving it a try. They even have shakes and hot chocolate creations that were recently added to the menu. read more

Sub Zero Nitrogen Ice Cream - 5. Banana Cream Pie Bismuth Ice Cream - Desserts Near Me - Indianapolis, Indiana

This place was nice to watch the nitrogen and cool air the kids enjoyed watching it. The ice cream was fine, for me the lactose free wasn't my favorite, unfortunately. But there is tons of options and flavors and toppings mixtures to try. I had lactose free vanilla and pineapple. read more

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Delicious ice cream and neat atmosphere! Aliyah was very helpful and service was quick and welcoming! The nitrogen elevates the ice cream to a full experience! read more

Subzero is a cool experience to watch your ice cream being made! There is always a line, as the ice cream is so good. We love the Mass Ave location, as it is only minutes from our house. read more

Sub Zero Nitrogen Ice Cream - Desserts Near Me - Indianapolis, Indiana

This place is a fun! And if you don't like the flavors you have no one to blame but yourself for ordering what you did. ;) Here's what I love: -It's just an experience. The cold smoke, the fact you get to see your liquid selections become ice cream! -The location. I almost always get mine to go and eat it while strolling. -So many options! -I like the almond milk base (totally unsweetened and they warn you in big bold letters that if you expect sweet and are disappointed you won't get a refund). I get peanut butter flavoring and add PB cups. - I get my kids the yogurt base (it's sweet but not overly so) and they love to pick their own mix-in and flavoring. Here's what I'd love to see from SubZero: - A different seating situation. When there's a line you're kind of blocked into your booth. - Benches or seating outside somehow. - A rewards program! I'm a sucker for a punch card. - Some way to give folks time to see menu options before they're so close to it being "their turn". The menu isn't super visible until you're right up there by where you order. With SO many options it might help the line move along if people can decide before they're in the ordering spot. read more

This was the best ice cream that I think I've ever had. It's got that typical ice cream parlour type vibe, friendly service, and it's really cool to watch them mix up and freeze the ice cream. You have to try the Nitro bites too, it's just a neat experience. We ordered the Bernoulli Brûlée, nitro bites, and a butterscotch/cake batter. Both ice creams were phenomenal! I will come back next time I'm in the Indy area for sure! read more

Sub Zero Nitrogen Ice Cream - Desserts Near Me - Indianapolis, Indiana

Mm! This restaurant never fails to lift my spirit in a day with a lack there of! I got a vanilla ice cream with two mixins: strawberry and blueberry! It was ab-suh-loot-lee de-li-shis! I recommend coming to this ice cream resort when traveling down town and looking for a place with a sweet treat! Definitely stop by. read more

Sub Zero Nitrogen Ice Cream - Icr 11. Strawberry Sigma Ice Cream - Desserts Near Me - Indianapolis, Indiana

Love this spot for ice cream while walking around downtown! The atmosphere is unique with the liquid nitrogen & their method to making the ice cream. On a nice day, the line usually extends outside, but I think it's worth it. You get to choose a flavor with different mix ins & they have other sundae options too. I ordered a regular cookie dough, which was amazing! The ice cream is super creamy and they load on the toppings. Honestly, I should have asked for light cookie dough because of how much there was. But, definitely makes it worth the price. It is a little more expensive than most ice cream shops, but the experience, quality, and amount you get is worth it! read more

Sub Zero Nitrogen Ice Cream - Cookie dough ice cream - Desserts Near Me - Indianapolis, Indiana

Si much fun to order and watch the process. The ice cream turns out yummy and fresh every time.

I've never walked by here when there hasn't been a line. This place has ice cream for everyone. From dairy free, to vegan, to custard, to full on cream! So first you choose your base, then your flavor, then your mix ins, it's all added in liquid form (expect your add ins) in a bowl then hit with nitrogen and frozen into a delicious scoop of ice cream! Its pretty cool to watch them literally make your ice cream right in front of you. And it only take a couple minutes. read more

Sub Zero Nitrogen Ice Cream - Desserts Near Me - Indianapolis, Indiana

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For me subzero is one of those places you've got to try once, it's a cool experience watching them make the ice cream with liquid nitrogen, but there's nothing on the menu that keeps me coming back for more. The extreme cold from the liquid nitrogen makes the ice cream icy. The end result is more of a part smooth and creamy, part icy bits consistency which is not how I prefer my ice cream. I've only had their original flavor, my daughter is allergic to nuts and soy so we don't do their custard or almond milk options but those are available and maybe those produce a creamier consistency. I'd suggest a topping that freezes well too like sprinkles or Oreos. Any chocolate candy or gummy bears will freeze and become hard from the nitrogen. read more

Sub Zero Nitrogen Ice Cream - Quick photo of vanilla with sprinkles before my daughter devoured it! - Desserts Near Me - Indianapolis, Indiana

This is such a fun experience! You pick your flavors, type of ice cream base you want, mix ins and watch the magic happen! Your ice cream is frozen using nitrogen and it's so cool to watch. There are tons of flavors to choose from, including dairy free and sorbets for those with dairy allergies and those who choose to go dairy free. You should go at least once! The line is normally out the door during the summer, so try to avoid peek times for faster service. read more

Sub Zero Nitrogen Ice Cream - Desserts Near Me - Indianapolis, Indiana

I went into this establishment in Sarasota Florida on Clark Road on May 24 Friday night around 9:30 PM. I just asked for a quick sample of fat-free vanilla to make sure I could tolerate it. It would've been one thing if the girl would've been kind and caring and said I'm sorry we don't give samples. But she was nasty and rude and entitled and made me feel like a piece of you know what. I will never come back to this establishment because of the unfriendliness and bitchiness of the servers that were in there tonight. My daughter was also with me and got some ice cream and stated she was not nice to her either I had already left. Someone needs to do some good PR work with those girls if they want to do any business. I will never go back in there. read more

The concept of having your ice cream made with liquid nitrogen is pretty cool. There are many different flavors to choose from. I feel like choosing the flavors can be a bit overwhelming if you don't already have at least one flavor in mind, or it's your first time like me. After some time, I finally went with a strawberry, caramel, and cheesecake bites combo and it was so delicious. From what I remember, there are lactose free options. I like that they are inclusive. Warning though, I got in a good time because soon as I sat down after getting my ice cream a rush of people came in. Apparently it gets like this all the time but I think it's worth the wait. The shop isn't that big so you may not be able to sit if it's busy. I knocked a star down for the price, because that'll keep me from coming often. read more

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I walked over here for a treat the other night. Before I walked over, I checked their hours and it said 10pm for their closing time. I got there around 9pm and the doors were locked and they were cleaning up inside. I thought maybe the website just had the wrong time (it happens), but saw this sign on the door that said "summer hours - 10pm." I hope to come back and try again since it's been awhile since I've been here, but that experience really bummed me out! read more

Sub Zero Nitrogen Ice Cream - Summer hours posted - Desserts Near Me - Indianapolis, Indiana

Sub Zero's ice cream is quite delicious and refreshing if you know how to pair your ice cream flavor correctly to the toppings. Luckily they have preset combinations already, that way you don't have to think too hard on it. The experience seeing them make the ice cream in process was insane; felt like I was seeing a dog machine making ice cream. The reason why I gave them a 3 star is because we found a short piece of hair in our ice cream and also there was a lot of small little flies flying around the facility which really grossed me out. The customer service was nice and helpful and parking is not free, heads up! read more

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This place really is "sub zero". I came here with my wife and son to get ice cream while visiting Indianapolis. We had a great dinner, and then stepped in this Place. There were only five people ahead of us, so so we figured the wait wouldn't be that bad. We waited about an hour while the two people behind the counter laughed and joked with each other and made each bowl of ice cream from scratch. I know that's the point of this place but let me explain. After waiting, I stood at the counter for about another half an hour. No one ever said a single thing to anyone as people continued to pour in behind us. The two people behind the counter continue to joke about how many people were there, and said to each other that they don't care. I never ordered our ice cream, we left after an hour and a half. Good concept, Horrible customer service, we will not be back. read more

The ice cream was great. I had the lime and it tasted like key lime pie. The process is really cool, my son loved watching it being made. Awesome service too. read more

Sub Zero Nitrogen Ice Cream - Lime ice cream - Desserts Near Me - Indianapolis, Indiana

It was a nice little surprise, was very pleasing for a hot day, the lady running the front counter was great you could tell she liked her job, well atleast at this moment, was informative an talked about the process definitely worth a shot read more

The concept is very cool and fun to watch. There are lots of options to choose from and they have vegan and gluten free labeled on the menu. Unfortunately All the flavors are artificial and added via liquid pumps to the base. My butterscotch tasted really chemically I had to throw it away read more

I've only been to this location a handful of times and I always get the Peanut Butter Bonds I Highly Recommend SubZero Ice Cream To Anyone. Subzero came to my son's school and did a presentation and we have been hooked ever since it's a treat when my Mom asks if we want to go to SubZero Ice Cream. it's Family Friendly And Convenient To Get To From Our Home But It Is Worth The Drive Ofer Any Of Our Local Bridges You Won't Be Disappointed read more

This is such a cool place to take kids and adults! Love a good science lesson with food. We came in a normal hour yet the staff was not very delightful as they were packed. I didn't feel like I could ask questions since they were so busy so we played it safe with the pre-made menu items. With that said, it was a quick trip down the line to pay since we didn't not have any special requests or modifications. Your bowl is filled with liquid cream and toppings are added to the bowl. Then they spray the bowl with nitrogen while mixing to help freeze it quickly. The ice cream was very creamy and each bite was amazing. I would say the price is a little higher than I would've wanted to pay for ice cream but it certainly COOL to check this place out! read more

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Staff was great and were smiling and joking. The staff helped my kids and were very patient with them while they ordered. I thought the place looks cool. Parking is a pain. The ice cream was pretty good and a nice sweet treat. It's pretty pricey. read more

This place is oh so delicious! With options GALORE of ice cream flavors you're going to spend a lot of time deciding on what to get - which is convenient since you'll have plenty of time waiting in the line which is always out of the door. They even have their own taped off section on the sidewalk that the line can wrap around. Sign of how delicious it is. Is it pricey? Yes! But is it worth it? OH YEAH! Expect to spend $8-$9 on a large waffle bowl treat (but share because it's truly huge and you'll get diabetes if you try to eat the whole thing by yourself!) Pro tip: Order the #5. Sub cookie dough for graham crackers. Thank me later. read more

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So... the ice cream was great! Exactly what I wanted, cold tasty and had lots of options. The facility was FILTHY. Every table, the glass, omg the floor... ice cream dripped everywhere. The staff was bickering non-stop amongst themselves and short with the actual customers. And the wait was looooong. Only 4 people in front of me and it took 30 minutes to get our order and pay at the register. Would not return. read more

Sub Zero is a fun spot to grab some ice cream! I love that you can watch the entire process as you go. Watching the nitrogen freeze the cream is really cool - pun intended. Not only is the novelty of the place good, the ice cream tastes really delicious, too, which is even more important! ;) In fact, you may very well be one of many in line when you go for just that reason. The variety of cream bases is perfect for people like me with food allergies or sensitivities, too. I was able to enjoy a vegan peanut butter flavor with blueberries and almond pieces today. It was so good and one of the best non-dairy ice creams I've had! There's also a sugar free option and lactose free option, in addition to the dairy options like premium and custard. My friend had the custard peanut butter flavor with cookie dough and loved hers as well. You may want to plan to take your ice cream to go, though. The seating options are few inside Sub Zero, and when they're busy, it's not the most comfortable setting to sit and enjoy. I much prefer going to sit outside over on the brick wall near Bru Burger and Starbucks. read more

Sub Zero Nitrogen Ice Cream - Vegan peanut butter flavor with blueberries and almonds, enjoyed outside on Mass Ave! - Desserts Near Me - Indianapolis, Indiana

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Subzero came out to do a presentation for our Cub Scout troop. They had so much Energy and kept the kids engaged by performing science experiments with liquid nitrogen. They had the kids and adults laughing the whole time. Afterwards they served 3 flavors of ice cream and even offered non dairy options for some.of our kids with allergies. Highly recommend. read more

Sub Zero Nitrogen Ice Cream - Desserts Near Me - Indianapolis, Indiana

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Fantastic vegan ice cream options!! The welcome and patience given to us when ordering was above average! The environment was energetic and lively! Well worth the visit. read more