Sam and Freddy were top-notch. Full pack and interstate move from Chicago to Austin. They were courteous, communicative, and professional - even with some mishaps on my part (e.g., came back the next day for my bike), they took it all in stride. Would absolutely recommend these guys. Cost overall can be expensive, but is true of every moving company in my experience. For the level of service these guys were totally worth it. read more

Please do not use this company. They quoted me $2500 and charged me $6500. He's a list of some of the things that happened. I gave them a mattress cover to move my mattress and they said not to worry, they have one. Well they charged me. They charged me for furniture covers​ they used to protect the furniture they moved which they forgot to take with them when they left. The manager said i bought them that's why the workers left them at the house. They damaged furniture and refused to compensate when when i bought their insurance. They smelled like weed they showed up for the move. We had items missing which i assume they stole. Trust me ... Any other company will be better than this!! read more

We had a very concerning experience with Coffey Bros. Moving and would strongly caution others. We were initially quoted approximately $3,600 for our move after providing a detailed inventory multiple times and confirming everything in advance. We were reassured the move would take about 8-9 hours with 4 movers and that the total would remain close to that estimate. This move was from one house to another house within a mile of each other in the same neighborhood! On move day, the crew did conduct an inventory at the beginning but did not communicate any changes or provide an updated estimate. They proceeded to load all of our belongings onto the truck. Only after everything was loaded did they inform us that the total had increased to over $13,000 -- more than four times what we were quoted. At that point, they refused to unload any of our belongings unless we paid in full. Even after we paid approximately $12,000, they still would not begin unloading until additional payment was made. This happened late at night with all of our possessions on their truck, leaving us with no real option. We asked to speak with a supervisor to understand the charges. Although he was placed on speakerphone, he refused to speak with us or explain why the cost had increased so dramatically. Throughout the process, we were repeatedly required to sign documents on a phone that we could not properly review, and they would not explain what we were signing. We were told we had to sign to continue while under pressure due to a strict move-out deadline. The final bill included many concerning charges, including: * Repeated charges for the same items/services (exercise equipment, Peloton, TVs, glass handling) * Significant material charges (e.g., dozens of rolls of tape and excessive wrapping) that we did not authorize and explicitly asked them not to use * Additional services that were not clearly disclosed in advance *They broke our new storm door and our master King Bed Frame. At the end of the move, we were also required to provide photographs of our credit card and identification, which took over an hour. We never agreed to this beforehand and felt extremely uncomfortable given the circumstances. Overall, this experience felt highly pressured and not transparent. The final cost was dramatically higher than what was represented, and we were not given a fair opportunity to review or approve charges before being required to pay. If we did not pay in full, we were not getting our materials. I began to fear for my kids and my safety. I have never been in such a terrifying pressuring situation that I was completely taken advantage of! read more

My brother who has dementia, ADHD, & several other health issues recently made the mistake of using Coffey Brothers for a move. They quoted a price of around $3,500 ended up charging him over $5,100-an increase of over 45%! A major TV network (ABC, NBC, CBS) was recently investigating these guys for an extensive practice of price gouging like my brother experienced. I would NEVER use these guys! read more

I was quoted so many estimates. They started with $374 and I ended up paying over $2900 for a studio with 50 or 60 small to med boxes and some outdoor furniture. They took pics of belongings of mine that were to be moved and they rest would stay due to living with a relative. They ended up bringing some big items and a couple small items to my new residence. The took apart my bed frame which I pd $25 for and they reassembled it for $25 but left 2 pieces off. They damaged my fire pit cover that was on firepit which wasn't supposed to be transported to my new residence. They lost a power cord to my entertainment center. I pd $75 for insurance but they wouldn't honor it because I put up negative reviews on social media. I have an email supporting what I just posted. They made me take a picture holding my credit card and their business card which I thought was shady. They wouldn't release my belongings till I pd them. I disputed the charges with my credit card company and I got $1044 returned to me. I did agree to $1800 so I thought my dispute was reasonable. read more

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Michael and Roderick were very professional and courteous. They did an exemplary and efficient job. Five Star Service read more

PLEASE BEWARE OF Coffey Bros, they are SCAMMERS!! I wish I would have read the reviews. READ THE REVIEWS. I was scammed by them just like so many others! I was quoted one price and it was significantly increased once the movers were on site. They have 129 total complaints in the last 3 years and 53 in the last 12 months . Channel 7 ITEAM also did a report investigating the moving company and found numerous customers complaining of the same thing that they increased their price once they were on site. I will be disputing the charges with the credit card company. They should be shut down due to so many of the exact same complaints. read more

We hired Coffey Bros Moving for a local move and the experience was seamless from start to finish. The crew showed up right on schedule, wrapped all of our large furniture carefully and handled heavy items up a narrow flight of stairs without leaving a single scratch on the walls. Communication with the office was straightforward beforehand and the final bill matched the original quote. Highly recommend them for anyone needing reliable movers! read more

Completely deceptive, these guys are scammers they give you an estimate that seems reasonable than when they get to your site. They increase it without telling you all of the details. When all of your items are on the truck and standing in front of your home, they triple the price and essentially hold your items ransom. This so-called dispatcher is ignorant and rude and on top of that he overcharged my card for $1000 more than what I was told in front of my house. Do not use these idiots run away. I will be following a Better Business Bureau complaint and looking for resolution through my credit card. read more

Coffey Bros Moving - Moving truck - Movers Near Me - Westchester, Illinois

hidden fees overpriced Scammers research them before booking Too many people had the same bad experience I had read more

Be aware, be very aware. They quote you one price and charge you another. Way higher than the quote they give you over the phone. I would not recommend this moving company to anyone!! read more

WARNING! BAIT & SWITCH! DO NOT BOOK WITH THESE SCAMMERS! ZERO STARS! I initially thought that this moving company would be great considering their response time and affordable prices, but was I WRONG... My partner had booked with them and had the most anxiety ridden, most expensive move ever and keep in mind that this was a small 1 bedroom move. Her "final" estimate came out to over 3 times the original, in which none of the overages were her fault. Lazy and slow movers used an unnecessary amount of materials to increase costs and time to charge her more. They damaged some items and even had the audacity to ask for more tip at the end. This company, if you can even call it that, is basically the moving mafia and will hold your possessions hostage until you pay their inflated estimate that you were unaware of. Hidden costs and lies are their racket so be weary. They are not transparent at all. Their website says one thing then the "manager" says another so they can keep your money. I cancelled my booking with them and tried to get my deposit back of $250. Their website clearly states "Yes, a small refundable deposit is typically required to secure your moving date. The deposit amount will be applied toward your final bill. This ensures that your time slot and moving crew are reserved exclusively for you." WELL...that was a lie! The manager tells me the deposit is not refundable and now I am out $250 because they are dishonest scammers. 10/10 DO NOT RECOMMEND! read more

Coffey Bros Moving - Exact language taken from their website, which they do not honor. SCAMMERS. - Movers Near Me - Westchester, Illinois

Terrible experience.... Customers beware!!!! My mom who is 71 yrs old was looking to move and She had booked a vey simple moving job for couches, tv stand and refrigerator. She was quoted $447 for the job. She paid $250 to make the booking and then she was force to pay additional $684.12 and was threatened that they will take her items if she didn't make the payment. Movers came to the house at 8:10 and they were done well before the 2 hrs but they sat there until the billing dispute was resolved. My mom is a 71 yr old women and I feel that she was taken advantage of. This is very unethical practice as the estimated quote doubled even though there were no changes from her side. She was taken advantage off and charged ridiculous amount for a very simple moving job that took less than the original quoted amount of time Movers worked for less than the time initially quoted but she was charged for 2.5 hrs. $50 discount not applied Charged $100 extra for the refrigerator Charged $50 extra for the couch Taxes were 0 on the quote but final bill she got charged. I called and spoke to the manager (Ernest)and he told me that there was $50 discount that's not applied to the final bill, also she was charged $100 additional for the refrigerator which we had told the sales department in our in our original quote. He said he can't do anything as he is on the sales side so I asked to speak with someone who can resolve the issue and he told me there is no one I can speak to but I can send an email to the claims department. I sent and email to the claims department and the owners and have not gotten any response. Horrible customer service... stay away!!! read more

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Unfortunately, we had an extremely disappointing experience with Coffey Bros Moving for our interstate move from IL to KY. Our final cost was approximately $3,300 higher than the estimate we had confirmed the night before our move, despite the packing taking approximately the amount of time originally estimated. At no point during the move were we told that our costs were increasing by thousands of dollars or given the opportunity to approve those charges before the work continued. We were not presented with the revised estimate until after all of our belongings had already been loaded onto the truck. I immediately called to dispute the charges before signing or paying, but was told no one was available to help and that we would need to address it afterward through a claim. With our belongings already on their truck and payment required to continue the move and receive our items, we had no realistic option other than to sign and pay. Coffey Bros is now using that signature to say we agreed to the increased charges. Communication was also consistently poor. We made multiple calls before our move that were never returned, and we received conflicting information about our delivery time that resulted in us unnecessarily paying for a hotel and driving until 2 a.m. to ensure we were in KY for a 9 a.m. delivery. The movers ultimately did not arrive until approximately 2:45 p.m. We understand that moving estimates can change somewhat, but a $3,300 increase without discussing or approving it before the work was completed is unacceptable. Between the unexpected charges and unnecessary hotel, this move cost us approximately $3,500 more than anticipated. After filing a formal claim, we also did not receive a response within their stated 10-14 business days and had to follow up ourselves. Their eventual response essentially dismissed our concerns because we had signed the revised estimate--again, only after the work was already completed and our belongings were on their truck. Based on our experience with the pricing practices, lack of communication, and handling of our complaint, we would not use Coffey Bros Moving again or recommend them to others. I would give zero stars if I could. read more

My experience with Coffey Brothers Moving is they provided a very competitive estimate but the estimate grossly underestimated what the final bill would be. The final amount I was charged was over $1,000 more than the estimate from the day before the move for moving a 1 bedroom condo approximately 50 miles. And they said they wouldn't bring anything from the truck into the new residence until they were paid in full. I found it especially disturbing that I was totally upfront about what the move involved, (e.g. three flights of stairs at the origin location, approximately one hour drive time between the origin and destination locations) but they didn't add the stairs fee onto their estiimate until the day of the move. And the total hours they charged me for the move were more than double the hours on the estimate from the day before the move. In the used car sales world, this is called "bait and switch", a very sleazy business practice. On the plus side the movers themselves were very professional, courteous and worked pretty fast. I would never use Coffey Brothers Moving again. The price I ended up paying was over 2.5 times their estimate from their estimate the day before the move. I consider them to be highly unethical. read more

This company does not even deserve a star. They are horrible. They took my deposit and never booked my slot! Sent people over at 6pm and they grabbed my boxes instead of the heavy stuff like beds and T.V . They stored my stuff overnight cause they could not finish the job. The tried to bully me into a price before delivering my items that they stored. They came out delivered those items for 1200 and then said to come pick up the rest of the stuff that was on the inventory it would cost me more money. Ken is full of shit! He stated I would not be charged extra because of their mistake and once they delivered the first load he wasn't going to pick up the fencing without paying extra money. I had to go to the hospital because my blood pressure was so high. They would be hearing from my lawyers. read more

Avoid this company at all costs. They used classic bait-and-switch tactics on us. We had a fully packed one-bedroom apartment, yet they nearly tripled the quoted price after loading our belongings. When we objected, they mocked us while refusing to release our possessions until we paid. Before hiring them, read the negative reviews here, google and on the BBB (where they are currrently "not rated" due to sheer volume of complaints). You'll notice the same complaints repeated over and over. I wish I had paid more attention before hiring them. Don't make the same mistake we did, and it cost us thousands of dollars. Also, tune in to ABC 7's investigative report on this company, airing tonight (7/30/2026). When an investigative news team dedicates a full report to a company's business practices and the complaints against it, it's worth paying attention. Do your homework before trusting them with your belongings. read more

You pay way more than your initial telephone estimate. The movers tell you about fees for packing materials that you are not told during the initial estimate. I feel cheated and ripped off. read more

Avoid This Company! - Dishonest, Careless, and Unprofessional Our move into a brand-new home turned into a nightmare with this company. What began with a lowball estimate quickly became a bait-and-switch--our furniture was essentially held hostage until we agreed to unexpected overages. It ended with a settlement offer to keep us quiet. The crew caused extensive damage: scuffed and chipped walls, dented trim, and a damaged furniture piece that had never been scratched before. Despite paying for premium services, they failed to reassemble our Peloton, left us to unwrap and assemble items ourselves, and sent two movers who were clearly untrained. After filing a claim and waiting over a month for their investigation they offered $75, on the condition that we sign a "Release of Liability" waiver. After careful review, we found that their agreement prohibits filing complaints or lawsuits, requires confidentiality, and restricts public feedback to only honest, settlement-updated reviews. Needless to say, we declined and our making it our mission to educate the public about their questionable business practices. read more

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I'm not the only one they trick up front only to charge way more than the quote. Crooks. I work hard for my money and time. These people don't respect that. After the dispute with the BBB, they refused to take any accountability. I came across this article below. It's typical. I'm somehow wrong in their eyes when there are plenty of others who experience the same scammy behavior. https://apple.news/A1w9rQqZISKCvYKFDxl950A read more

Stay away from this company. We were quoted approximately $2,500 and ended up paying over $6,000--more than double the estimate. Had we known the real cost, we never would have hired them. The movers worked at an incredibly slow pace. Three people were assigned to the job, but only one seemed to be working efficiently. On top of that, an excessive amount of packing material was used without consulting us. At one point, they even packed paper towels into fragile boxes. It felt like unnecessary materials were being used to inflate the final bill. The worst part came at unloading. The crew refused to unload our belongings until the balance was paid in full. Because the bill was so much higher than expected, we hit our Zelle limit and had to pay part of the amount in cash. That cash payment included labor time estimated until 10:15 PM. The move was actually completed around 8:00 PM, meaning we overpaid by more than two hours--over $500. We were promised a refund the next day. More than two weeks later, we are still waiting. When we followed up, the company claimed that money given to the movers falls outside of their responsibility. That's ridiculous. The movers were sent by the company, represented the company, and collected payment for the company's services. To make matters worse, despite charging over $6,000, they still left some items behind because the move was taking so long that we were worried our storage facility would close. A wildly inaccurate estimate, excessive charges, slow service, a promised refund that never arrived, and zero accountability. By far the worst moving experience I've ever had. read more

The absolute worst moving experience I've ever had. After doing my due diligence and researching interstate movers, Coffey Bros. seemed like the right fit for my move from Chicago to Detroit. I was quoted $2,480 and paid a $1,000 deposit. For context, I was moving out of a 900 sq. ft. one-bedroom apartment- a standard living room, dining area, bedroom, and some wall art. Nothing out of the ordinary. Sam and Frank arrived around 8:30 a.m. and somehow took four hours just to load the truck. I've been using moving companies for over 10 years, and I've never seen a one-bedroom apartment take anywhere near that long. To make matters worse, after they loaded everything, I was told I had "more stuff than estimated" and was hit with an additional $1,100 charge. If your estimate can be off by over a thousand dollars after an inventory, what exactly is the estimate for? Since I was paying by the hour, watching the clock was infuriating. At one point, they stopped working for 55 minutes. When I asked about it, Sam told me it was their "15-minute break." I was literally paying them while they stood around. Then came the damage. While trying to move my couch, they couldn't figure out how to get it through the doorway. Instead of stopping to reassess, they forced it through, leaving a large hole in my apartment wall and damaging my $3,000 couch. Even worse, they initially tried to avoid taking responsibility by submitting the wall damage as a generic claim instead of documenting that their crew caused it. As soon as they left my apartment to begin the drive to Detroit, I immediately called Coffey Bros because I was so upset. I could barely hold back my tears. I asked if I could speak to someone about what had just happened, but instead of connecting me with a manager, I was told I had to **file a claim and submit an email** and was assured someone would call me back I'm still waiting. The unloading in Detroit wasn't any better. They snapped my 1950s theater chair with an audible crack, dropped my vintage coffee table straight out of the truck onto the concrete, and continued moving at an unbelievably slow pace. I've used the same moving company for years, and the only reason I didn't hire them this time was because they don't cross state lines. If you're looking for movers in Chicago, *Next Door Movers* has always been fast, careful, professional, and fairly priced. Between the wildly inaccurate estimate, surprise charges, billing me while the crew took a 55-minute "15-minute break," damaged furniture, a hole in my apartment wall, and the lack of accountability afterward, this was easily the worst moving experience I've ever had. I cannot recommend Coffey Bros. Moving. 0/10. read more

We do not recommend Coffey Bros. Moving We provided a detailed inventory and received a written estimate of $1,255 to move our one-bedroom apartment. When the truck arrived at our destination, we were presented with a $4,500 bill before our belongings would be unloaded. After an hour of disputing the charges, the total was reduced to $3,800--but we were also charged for the extra hour spent disputing the invoice. The company refused to accept our credit card and demanded payment by Zelle or cash, stating they would not unload our belongings and would take them to storage if we did not pay. The final bill included approximately $1,000 in "bulky furniture" charges for items that were already listed on our original inventory, plus another $1,000 for packing materials that were never disclosed in the written estimate. The claims department communicated only by email and never provided an accurate inventory to support the additional charges. The company later offered us a $170 refund if we agreed not to post a negative review. We declined. Our move ultimately cost $3,800--about three times the original written estimate--with significant unexpected charges and payment requirements that were not disclosed upfront. Based on our experience, we would not hire Coffey Bros. Moving again. read more

Worst scam movers ever! DO NOT HIRE COFFEY BROS MOVING UNLESS YOU LIKE BEING SCAMMED! After my son provided information of all that needed to be moved, including the number of stairs involved they quoted $800. Then after everything is loaded transported to the destination they demanded $2590. Without payment they will take the belongings to their warehouse until payment is made and charge for that time. They only take payment in cash, zelle or credit card... but zelle at my son's bank has a daily cap of $2,000. His card was reissued and he did not have it available at the moment. His bank is out of state, so he could not get cash. I tried paying by credit card for him, but they will not let anyone pay the bill who is not on the contract. Meanwhile they charged hundreds of dollars for the time spent to figure out the payment impasse. Disgusting insincere business practice! read more

I felt a little low-balled by these guys, had to pay significantly more than the quote. Crew was fine, but felt like they were a little annoyed with us the whole time. Ultimately worked and didn't feel like I was scammed or anything, but unsure if I'd recommend. read more

I unfortunately have to add a negative review to the long list of comments about this unscrupulous business. They have their system worked down to a science to low-ball an estimate and then strongarm you when the move is in process with all sorts of techniques to overinflate the bill (which they never provide a detail accounting of) and hold you in a position with no choice but to pay their fee and "file a claim" afterwards. Their "claims department" is backed up for a month or 120 days, which should tell you something. When you receive a message from the claims department, it is a boilerplate cut-and-paste paragraph which is not specific to your complaint, but a complete distortion of what happened. Guess I'll be filing a complaint wherever I can take this, with small claims court if necessary. Good luck read more

Originally quoted me $2000 for moving a 2 bed, 2 bath + patio furniture + a 10x10 storage unit. It was expensive, but I figured ok. They finally get to my house after taking an extraordinarily long time and present me with a final quote of $6600. If I didn't pay they were going to drive off with all of my stuff. It was absolutely insane and I ended up having an emotional breakdown. There's no reason the move should have costed $6600. I've had friends move cross country for $2800. This was 30 minutes away and absolutely ludicrous. Do NOT use these movers, it's a scam! read more

DO NOT USE COFFEY BROS! My husband and I moved from a 3 bedroom 3 bathroom condo into a single family home 45 minutes away and it was the worst experience I've ever had with a moving company. Let me preface by saying I have paid for 3 different moving companies over the years between Chicago and Minneapolis and have never had such a bad experience. The estimate I was given was wildly wrong: I fully filled out the inventory with the help of a representative and then added more things myself. All included, I said we would have about 30 boxes and 3 bedrooms, a kitchen, and living room. They estimated us at around $2,500 for a 6 hour move. It ended up costing almost $6,000, 12 hours, and they were holding our belongings hostage until we paid the extra amount. Here's the email I sent to their claims department: "This last Friday April 17th, three of your movers moved us to our new home. We had several issues with the move itself and the movers. First, the estimate was completely unrealistic. I worked with [redacted], calling several times to make sure we had everything we needed. She was always kind and polite but clearly underestimated the work that had to be done. Second, some of our items that were in the inventory, like patio furniture, was not moved. There were other things not moved as well, such as three kitchen chairs and a large welcome rug. Third, when the movers were finishing up at [old home], we left early to prepare at [new home]. We asked the movers to close up the home. However, we returned Saturday and the back door was left unlocked, all the lights were left on, the windows left open, and urine left in the toilet. They also left pop cans out, which we offered to them as refreshments during the move. Fourth, in regards to the estimated time of completion: the movers successfully loaded the truck in 4-5 hours but took an additional 4-5 hours to unload. Our total estimated time was 6 hours. I'm unsure why the movers required so much extra time, but we have never had this issue with other moving companies. Fifth, the movers wrapped almost everything. Even unnecessary items like a cat tree or a lamp. These items were left in our home fully wrapped so unpacking has taken us hours extra. Sixth, along with leaving so many items wrapped, the movers did unwrap large items like the couch. The wrapping and tape was then put in the alley behind our home. The movers told us they couldn't take it with them because Coffey Bros charges for disposal of packaging. Seventh, our couch is a large sectional that has reclining seats. It has three cords that must be plugged in to function. Not only did they not plug this in, they wrapped the cords around the couch frame, forcing us to lift the couch, move it, unwrap the cords, pull the couch away from the wall, plug the couch in, and move it back. Eighth, and maybe least importantly, a light fixture in our living room was hit. This kind of thing can be expected, but it wasn't disclosed to us. We had to find it for ourselves, which felt deceitful. There are more issues we had but these were the biggest ones. Please help us with a resolution. We paid thousands of dollars for a service that was not done well." Despite the long list and gross underestimate, the claims department decided to award us $10 and wanted us to sign a paper preventing us from sharing this experience. I told them to fuck off and keep their $10. read more

DO NOT USE THIS COMPANY!!!! I've had an overall terrible experience with this company and would not recommend them to anyone. I live in a small studio apartment and was moving to another apartment only 1.2 miles away. I was initially quoted $700 for the entire move and ended up paying almost TRIPLE the price. The movers took over an hour to move my couch out of my first apartment and another hour to get it into my second apartment. They had all my furniture loaded into their truck and made me pay the final bill before proceeding with unloading their truck. When I had questions about the final bill, they told me they couldn't answer them and to pay them and then call the company for questions. I was forced to pay without any of my questions answered. I filed a claim with their claims department. They incorrectly charged me of multiple things and also severely damaged both door frames of each apartment. They got back to me in two weeks offering only $100 refunded for what they incorrectly charged me for. I also paid extra to insure property damage. They offered only an additional $125 for the damaged door frames. It gets even worse. They told me that I would be refunded the $100 of incorrect charges within 2 business days. And they would ONLY refund me for the damaged door frames ($125) if I signed their Liability Release form. This form stated that the money will only be refunded to me if I don't leave them any bad reviews on any third party websites...that's when you know they've had numerous bad customer experiences when they have to include that. After not receiving my initial refund after 2 business days, I followed up with them. They tried to be sneaky and changed the Liability Release form to also include BOTH the $100 and $125. They initially told me I only had to sign the form to get the $125 back, but the $100 should have been refunded without having to sign the form. They told me that they can change the form any time they want even though that wasn't what was initially communicated. Now I'm not getting any money back because I want to leave an honest review of this terrible moving company to warn you all. Take pictures of every single online form they send you. Because they change it and you won't have any proof of the original forms. They changed my initial quote form and the Liability Release form. Don't use this company. Please save your money. read more

Scammers. Ripping people off charging outrageous up charges. Do not use arrogant owners. Beware

Ken Coffey is a crook, no different than the street scammers that walk around Chicago 'raising money for kids sports'. He swindled us out of $3k in addition to the $1k we had already agreed on. And then they showed up 2 hours late for the move. This company is bad news, no integrity, no morals. They're straight out of the Donald trump con man playbook. Stay away and hopefully they go belly up soon. I was just moving down the block to 8137 Basswood Ln in Woodridge, a pretty red brick facade home. New house was 10 houses away from old one. Going to inform the entire neighborhood of this crook's tendencies. read more

Absolutely stay away from this company. They are scammers. They charged my debit card four times the amount that they quoted my roommate they charged a different amount that they told me they were going to. They had me take my picture with my ID and my cards. I have three men in my house telling me that if I didn't pay, they weren't gonna give me my stuff back. My physical ID is missing. Pretty sure they took that. I'm working with my bank the police I turned them into Better Business Bureau. Do not go to these people they are scammers not a business read more

BIG SCAM!!! Don't fall for Roz's bullshit lies. She quotes you something you want to hear but does not include on all the additional charges and raves about how they will only need 2 hours for a 1 bedroom apartment. I kept telling her no I think more is needed but she's so delusional that she's like "no they are fast." They quoted me on the phone about $800. Updated the estimate without my knowledge to $1200 then proceeded to actually charge me $2000 for 5 hours. They won't take your stuff off the truck until you pay. When I told the movers about what Roz said he laughed and said yeah this is NOT a 2 hour move and idk why she thought it would be. My leasing agent even says they've never heard anything like this and they are definitely upping the price on purpose. I will say the movers are great but do wrap a lot of unnecessary things which adds to time and materials used. I made my partner cancel his move using them so we don't get anymore surprises. also, LOVE how the owners on Google review only comment on the positive reviews by thanking them when in reality you should be thanking those who had a shitty experience and still paid for your service. Can't fix stupid. read more

Here is my initial email to the company and then my last after they didn't agree to a credit. I am just disappointed with their lack of price transparency. "I am contacting you to express my dissatisfaction with your "Honest Estimate backed by our Rate Guarantee". $567.00: Initial Quote Leah G. April 1, $149.00 per hour, minimum 2 hours, estimated move 3.5 hrs.     $75.00: Prior to move additional charges (King bed $50.00 and Assemble/disable of my bed frame $25.00 I could determine     myself     $55.00: Day of move materials (1 plastic wrap and 1 roll of 6 tape) decided my movers. A glass charge was added but I provided the cardboard. $641.00: Second Quote signed at 12:15pm It looks like the materials doubled and a long carry fee was added during the drive to my destination $1085.00: Third Quote A travel fee was NEVER mentioned ($171.72) (I understood 149.00 was added to the initial quote but the number changed). You knew how many miles they had to travel so that should have been included in the initial quote since this was a fact and not an assumption. I cancelled another moving service because they quoted me 850.00 and your company quoted me 567.00. Listen, I completely understood that adjustments would be made, but you DO NOT provide a clear and honest estimate to your customers. Moving is stressful and when you have your movers show me a bill that is twice as much and won't move my furniture out of the truck until I sign is beyond frustrating. I plan on writing a less-than-optimal review about your services and will not recommend you to family or friends. You can't make multiple adjustments to the price during a move. I hope you will take my concerns seriously and make some adjustments to your quote process. I would appreciate a credit of 200.00". Final email to them with a lame response back: "The issue is the way your company quoted the move and changing the price as the day progressed. This was wrong and not transparent. If you would have outlined possible scenarios or asked key questions that would have made a huge difference. I'm not a mover or own a moving company. We as customers rely on you to provide clear pricing. I would have preferred you over quote. Plus Leah said during a call "I expect this to be less than the price I'm quoting you". Do you understand what I'm saying?? Can you provide me the name of a manager who is responsible for the team who takes calls and quotes customers? Plus, you pretty much cut and pasted a response to me. I read the contract" read more

Look on the BBB. Numerous complaints. Bait and Switch. I booked a move for today, March 28th. I had signed paperwork and given my CC details for deposit of $250. However, March 27th at 6 pm I got another text with more documents,. Upon reading through it was a list of all the additional fees which were not disclosed upfront prior to me providing my CC information for the deposit It was $25 to $50 for shrink wrap, unman tiling and putting back together furniture and the list was long of all the additional costs. At that point I was suspicious. I have NEVER had a moving company tell me after I had signed documents and provided payment there are more HIDDEN Fees that were not disclosed up front. I cancelled the move. Today I found out they have charged me $260!!! I am disputing it with my bank. STAY AWAY. Bad business practices, Bait and Switch. Look on BBB for more detailed reviews of how they have taking advantage of people charging extortionate costs! Janet L read more

Bait-and-switch scam--quotes low price so you will sign the contract, doubles charges and holds your belongings as hostage. I had an extremely disappointing experience. caution to people considering using this company. Do not use their service. they even lose your items during the move read more

They are SCAMMERS! Please do not be fooled by the obviously fake reviews. Read these yelp reviews and check out the Better Business Bureau. I think it is time to shut this business down. This is what they do: 1. Give you a low ball price on the phone and process a $260 deposit. 2. Show up extremely late 3. Once they are on location double the estimate or price and ask you to sign a "broken" cell phone.m to document inventory. Then paste that electronic signature on paper work you have never seen. 4. Put some or all of your belongings on a truck. Then then ask for more money-excessively more or they will take your property from you! In my case the couldn't even figure out how much to ask for but said "the truck is full, your time is up" after loading 1/3 of the stuff at best. Some people pay the "ransom" some don't and they take their furniture to a warehouse and demand payment. 5. If they call you are liar or pretend like they don't manipulate signatures don't feel bad, read these yelp reviews, they do. This isn't legal at all. Get a LAWYER and sue them!!! If you can't find a lawyer go to small claims court. There are enough complaints that show a pattern of deceptive behavior. They should have stopped long ago. 6. I have an attorney dealing with them. Now I've seen that they damage goods and do not repair them or low ball the offer for repair. They have very expensive things of mine in their possession. If anything is damaged there will be more problems. * I hate that I just looked at the stars and didn't read the reviews and ended up hiring scammers. I hate that u let them touch my stuff after arriving late and threatening to keep my deposit if I canceled. I hate that I got conned because u am usually pretty smart. Don't hire them and end up in this predicament. read more

Scammy Scammers. There is so much to say about this terrible company. But I will say they chose the right one to mess with. It Literally took Alfonso & Javier (the movers) less 20 minutes to load their truck with my items - nothing over 150 pounds was loaded. Javier is an extremely tiny short man and was able to lift everything overhead to pass to his partner Alfonso in the truck. I also packed my POD so i know my items aren't heavy especially over 150 pounds. No furniture besides a lounge chair that is light, everything else was clothing and house stuff. I was quoted $447 with a $50 coupon. Then when we got to my apartment, somehow it increased by $700. And that's when the chaos started. We met at 1pm, they finished packing up at 1:25pm- we drove separately to my apartment and got there at 1:50pm. Javier was telling me it's gonna take over an hour to drop everything in my living room , even though they had access to an elevator. SCAM. So he wasn't going to be able to complete the job even though the reservation was for 2 hours.. 1pm-3pm. We argued for a while and they still had time to unload my things and they left all my stuff in my building lobby, so they didn't complete the job . Disgraceful and so is their management team. No customer service skills, The only skill they have is scamming, which they're not even smart at. They wouldn't allow me to complete my payment with my card. They only would take cash or zelle.. I wonder why? SCAM. Police were called for Javier's aggressive behavior and him trying to take my things away because I didn't agree with his assessment and charge. Yes I called the cops, police report made about the company. BBB will be contacted today too and so will my bank. When I tried to pay the rest with card info the took pictures of my bank card and ID and me in the photo to prevent "scamming", even tho I paid my down payment with the same card. I dont feel safe or comfortable with my pictures and pictures of my things taken by these unknown scammers. Be sure to document and record even paying them in cash. Very grimy, untrustworthy people and I will be making reviews everywhere included tiktok and I will be posting videos of all the interactions. you can see all my items I have and how I was being treated by these racist money hungry scumbags. Very disappointed in Ken the owner and his lame excuses for his employees, Alfonso who pretends he can't speak English, and Javier who was smiling the entire time while scamming. You all will get what's coming to you very soon. Ken, Javier and Mauricio. Gods word. read more

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To all of the people out there looking for a moving company, please don't ever use these people. They are horrible and out to cheat people out of their money. My wife and I got a quote for $1,500 to move us from Westmont,IL to Merrillville, Indiana. It took the movers over 8 hours to load up a 2 bedroom apartment. When we finished, I figured I would see a bill for around $3,000 but to my surprise, I was given a bill for $6,000!!!! This made our moving experience a horrible one. Please don't ever use this company unless you want to get ripped off!!!! I'm probably going to write a bad review on this company probably every day so they can shutdown and stop robbing innocent people out of their hard earned money!!! read more

BEWARE! Fraud, deception, dishonesty, quadruple overage charges, discrimination, refusal to rectify, slow movers, unprofessional, untrained, and inefficient. Stay away to avoid a traumatizing experience! Please do not let yourselves be scammed by this company. Was quoted 1100$ for a move and charged almost 4k. The hidden charges and dishonesty behind this company is sickening. The lack of efficiency and experience w their ultra slow movers, will cost you triple/quadruple the amount of time quoted. Attached is proof of my original vs what I was charged which does not include the deposit I made for $250. Only will they let you know of the quadruple up charge for their slow, inefficient and fraudulent services AFTER arriving at your destination with all of your belongings held hostage if you do not agree to pay. Completely stressful and traumatizing weekend dealing with this moving company. Contacted their claims department only to be denied any rectification. Only poor excuses in attempt to justify their unethical practices. Will be disputing their entire charge in full with my cc company and reporting to BBB. Hoping this review saves future innocent victims from being subjected to this level of abuse and cruelty. From the other reviews im reading just now, looks like I'm not the only one. $1200k quote to charging near 4k due their their inefficiency and inaccuracies is now causing me to miss my first mortgage payment on my new home. I would have been better off throwing the few things out they moved and purchasing brand new. Would have saved me a few grand. This establishment should not be in business. They follow zero moral, ethical, honest or professional standards. They have zero backbone and put victims in horrific financial despair regularly. (See google reviews). Completely sick over what should have been an exciting transition. If there is a way to post their initial quotes vs what they charged me on here I will, otherwise will be posting on every outlet. read more

Coffey Bros Moving - Final payment which we were forced against our will due to items being held hostage. - Movers Near Me - Westchester, Illinois

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